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SkyBox S1 User Manual
1. Introduction......................................................................................................... 2
1.1 Package Contents ..................................................................................... 3
1.2 Product Specification................................................................................. 4
1.3 Main Features ........................................................................................... 4
1.4 Minimum System Requirements ............................................................... 6
1.5 SkyBox S1 LED ......................................................................................... 7
1.6 Customer service ...................................................................................... 7
2. Install Skype Software ........................................................................................ 8
2.1 Install Skype and Quick Start .................................................................... 8
3. Setup SkyBox S1 ............................................................................................. 12
3.1 SkyBox S1 Hardware Setup .................................................................... 12
3.2 SkyBox S1 Software Setup ..................................................................... 13
4. Use SkyBox S1 ................................................................................................ 20
4.1 Before Making a Call ............................................................................... 20
4.2 SkyBox S1 Icons ..................................................................................... 20
4.3 SkyBox S1 GUI ....................................................................................... 21
4.3.1 Options........................................................................ 23
4.3.2 General Setting Page......................................................25
4.3.3 Audio Setting Page......................................................... 30
4.3.4 Phone Setting Page....................................................... 32
4.3.5 Speed Dial Setting Page................................................. 35
4.4 Make a Skype/landline Call ..................................................................... 37
4.5 Make a SkypeOut Call............................................................................. 38
4.6 Answer a Call .......................................................................................... 41
4.7 End a Call ................................................................................................ 41
4.8 Skype Caller ID ....................................................................................... 41
4.9 Other IM Mode ........................................................................................ 44
5. FAQs ................................................................................................................ 48
6. Regulation ........................................................................................................ 73
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Summary of Contents for Regin Tech SkyBox S1
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Page 1: Table Of Contents
2. Install Skype Software ..................8 2.1 Install Skype and Quick Start ..............8 3. Setup SkyBox S1 ..................... 12 3.1 SkyBox S1 Hardware Setup ..............12 3.2 SkyBox S1 Software Setup ..............13 4. Use SkyBox S1 ....................20 4.1 Before Making a Call ................ -
Page 2: Introduction
DECT phone without having to stay close to your computer for a Skype talk. With SkyBox S1 integrated with landline and Skype line through one cordless phone, you can carry the handset away from computer and don’t worry about missing any landline or Skype call. -
Page 3: Package Contents
SkyBox S1 quickly. For any questions about this product, please refer to SkyBox S1 user manual or SkyBox S1 on-line help. On-line help can be accessed from the SkyBox S1 system tray icon at the right-bottom corner of Windows desktop once the SkyBox S1 program is running. -
Page 4: Product Specification
Support standard windows USB audio device with unique device ID Support international busy tone to make connection with PBX feasible SkyBox S1 is at the Landline mode for an emergency call by default when computer is off Support 20, 25, 30 and 50Hz ring frequency ... - Page 5 Support Skype/ SkypeOut speed dial and SkypeOut direct number dial through the phone keypad Auto-configure Skype audio device after SkyBox S1 is connected to PC USB port and initialized completely When landline is not connected, auto-switch to Skype line ...
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Page 6: Minimum System Requirements
Support phone line polarity reversal 1.4 Minimum System Requirements To keep normal functions of SkyBox S1, user needs to make sure his/her system to meet the following minimum requirements: One computer running at 1G Hz or better and 512 MB RAM with a USB port ... -
Page 7: Skybox S1 Led
1.5 SkyBox S1 LED 1.6 Customer service Regin Technology Corp. LTD. Office: 886-3-5735360 Fax: 886-3-5739231 Mobile: 886-936071552 Email: henry@regintech.com.tw Address: 3F, NO. 41, Lane 42, Dongguang Rd., Hsinchu, Taiwan Web: https:/www.regintech.com.tw Skype: regin.skype... -
Page 8: Install Skype Software
The first step of setting up SkyBox S1 is to install Skype on the computer. 2.1 Install Skype and Quick Start If Skype has been installed, check if it is the version which SkyBox S1 claims to support as SkyBox S1 user manual section 1.4 Minimum System... - Page 9 Make the decision and click Continue Make Bing your search engine and MSN your home page options window pops out. Make your decision and click Continue...
- Page 10 6. After installation is complete, Skype will ask for account login or create a new account. Please login and then Skype is running...
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Page 12: Setup Skybox S1
3.1 SkyBox S1 Hardware Setup Get the SkyBox S1 device from SkyBox S1 package. Connect SkyBox S1 USB port with user computer USB port through the attached USB cable. Connect the RJ11 telephone cable between the PHONE port of SkyBox S1 and one PBX trunking line or phone RJ11 port. -
Page 13: Skybox S1 Software Setup
After the installation of the Skype software and the SkyBox S1 hardware setup, the next step is to install the SkyBox S1 software. To install SkyBox S1 software: After the SkyBox S1 is connected to the computer, it will take some time for... - Page 14 “Found New Hardware” window to appear. Insert the Installation CD into the CD-ROM drive of the computer. Double click the setup.exe file. Then follow the instructions to install the SkyBox S1 setup program. Then next window will recommend user to close other application programs before continuing to install.
- Page 15 The “Welcome to the SkyBox S1 Setup Wizard” appears. Read the on-screen instructions and click Next. In the next window, check the option of “I accept the agreement” after reading the agreement carefully. Then Click Next. Note: User can click Back to go back to the previous step anytime during...
- Page 16 In the below window, designate a folder for the installation. A default folder will appear. If this is not a preferred folder for user, click Browse and choose a folder from the list. After deciding folder for the installation, click Next.
- Page 17 In the below window, choose a preferred folder for SkyBox S1 program’s shortcuts in Start Menu folder. A default folder will appear. If this is not a preferred folder, click Browse and choose a folder from the list. User can choose not to create a Start Menu folder.
- Page 18 10. The below window contains the related installation information and allows the user to select to start the installation. Carefully examine the configurations. If configurations need to be changed, click Back to make necessary modifications. If not, click Install to start the installation.
- Page 19 11. In the below window, click Finish to finish the setup.
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Page 20: Use Skybox S1
SkyBox S1 is connected to one computer USB port A telephone is connected to the SkyBox S1 PHONE port and SkyBox S1 LINE port is connected to landline via telephone cable A Skype program version 8.30.0.50 ~ 8.34.0.78 is installed and launched ... -
Page 21: Skybox S1 Gui
There are seven choices (Options, About, Check for latest update, Help, Usage scenario setting, IM Mode and Exit) when user clicks SkyBox S1 system tray icon at the right-bottom corner of Windows desktop. Options has all settings for SkyBox S1. - Page 22 Skype gateway for a Skype call. Users can do whatever with the computer connecting with Skype gateway. SkyBox S1 can’t detect Skype GUI correctly since user might control Skype call status window. There won't be busy tones coming up when caller hangs up the on-going call first.
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Page 23: Options
For details, please refer FAQ 28 of Chapter 5 FAQs. Following are detailed descriptions about SkyBox S1 Options settings. 4.3.1 Options The Options dialogue includes the settings most commonly selected by users. When user clicks the OK button at the bottom of Options dialogue after making a new... - Page 24 User chooses either OK or Apply button, the new setting will be saved and user has the updated setting when user launches SkyBox S1 again. User can use Cancel button to cancel the changes and Options dialogue closes immediately.
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Page 25: General Setting Page
4.3.2 General Setting Page This option dialogue provides the basic operation settings, including Default operation mode setting & switch key, Line/Phone connection, Language, Launch at Windows startup, Caller ID, Ring at startup, Delay before callout, Audio recovery, Skype call waiting timeout, SkypeOut country code & Area code,... - Page 26 Add keys for dialout, If SkyBox S1 is running, prevent computer entering sleep, Reverse phone line polarity, Video call, When phone is off-hook, call Skype (DOD) and Forward fixed PBX EXT. for Skype incoming calls (DID). Default operation mode setting & switch key...
- Page 27 The default setting is enable. Ring at startup If this setting is enabled, an initial ring from the connected phone will be activated to inform user SkyBox S1 is now ready for use, once the device initialization is...
- Page 28 SkypeOut call. SkyBox S1 program tries to collect the complete area code numbers, but user needs to add area code by himself in case there is any area...
- Page 29 If SkyBox S1 is running, prevent computer entering into sleep User can disable this setting, but SkyBox S1 won't work for Skype calls. User needs to wake up the PC when he wants to use SkyBox S1 for Skype calls. Default setting is enable.
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Page 30: Audio Setting Page
The default setting is disable and Skype callers can send Skype message for any PBX extension number. 4.3.3 Audio Setting Page In Audio setting page, user can change audio settings including SkyBox S1 device volume control and Windows default audio device setting. - Page 31 To adjust the audio wave output volume, drag the speaker volume scroll bar. To adjust the audio wave input and recording volume, drag the microphone volume scroll bar. Note: If user attempts to change SkyBox S1 volume from Sounds and Audio...
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Page 32: Phone Setting Page
Windows default audio device setting When SkyBox S1 is selected as system default speaker, user can’t listen to music as did before. User can select preferred speakers as system default speaker, then he/she can listen to music as did before. Please click OK or Apply to save setting. - Page 33 Ring signal wave type and frequency Here supports Sinusoidal & Trapezoidal ring wave and four types of ring signal frequency, 20Hz, 25Hz, 30Hz & 50 Hz. User can choose a proper ring signal frequency according to your phone’s ring frequency. Usually the ring signal frequency adopted in the U.S.A.
- Page 34 This feature also allows user to set the appropriate settings of busy tone when SkyBox S1 is connected with one PBX for different application. By selecting a country, the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country.
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Page 35: Speed Dial Setting Page
Skype 8.x doesn’t have any developer API to get Skype contacts information and our software can’t establish Skype contacts for users now. Skype doesn't support speed dial function for version 4.0 and later. User can use SkyBox S1 Speed Dial page to set speed dial for any Skype user or SkypeOut... - Page 36 There are up to 5 digits for speed dial setting. User needs to upgrade SkyBox S1 version to 3.0.0.9 or later and do the setting at Speed Dial page. Contact is the name for you to distinguish this contact. Skype ID is Skype account or SkypeOut number for call out.
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Page 37: Make A Skype/Landline Call
4.4 Make a Skype/landline Call Default Operation mode: Landline 1. Pick up the phone receiver and user can find SkyBox S1 green color LED solid-on. After hearing a familiar landline dial tone, user can make a regular... -
Page 38: Make A Skypeout Call
2. User can press “#” key from phone keypad and find SkyBox S1 blue color LED solid-on and then a Skype dial tone comes up. Dial the speed dial number of the Skype contact or SkypeOut number and wait for 3 seconds for the call to be dialed out. - Page 39 00 + country code when making a SkypeOut call by selecting SkypeOut country code from General page after choosing "Options" of SkyBox S1 system tray icon. SkyBox S1 supports smart dialing for calling to USA, Canada, Taiwan and China. When user's dialing number for these areas reaches a valid phone number, SkyBox S1 will dial out immediately.
- Page 40 5. User will hear a busy tone if the SkypeOut contact doesn’t answer the call. Please refer to 4.4 Make a Skype/ landline call of this manual for more information about busy tone. 6. User can't reach contact’s office extension through SkypeOut by adding “＊”key between office number and extension number.
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Page 41: Answer A Call
Up/Reject button to end a Skype call. 4.8 Skype Caller ID Skype 8.x doesn’t support any developer’s API, so SkyBox S1 sends Skype display name instead of Skype ID for Skype caller ID now. If user wants to have speed dial information for the incoming Skype contact for easy call return, user needs to set correct contact’s Skype display name and speed dial number at the Speed Dial... - Page 43 SkyBox S1 can support Type I FSK Caller ID for Skype call. If SkyBox S1 is connected to one phone with FSK Caller ID support, then user can see the caller's Skype display name from phone screen when there is a Skype incoming call and the phone is still on-hook.
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Page 44: Other Im Mode
User can use SkyBox S1 for other IMs/Softphones like Team/Skype for business, Google voice/hangouts, WhatsApp, Facebook Messenger, LINE, Zoom, …, etc as an audio device by choosing IM mode from SkyBox S1 system tray icon at the right bottom corner of Windows desktop. But user can’t press phone keypad to make or answer an IM call. - Page 45 Setting PC’s default audio device can be done through Option page of SkyBox S1 system tray icon as below figure. After SkyBox S1 is chosen as Windows default audio device for Audio Out and In, please click OK or Apply.
- Page 46 “#” key to switch to Skype mode and make or answer an IM call from PC. During an on-going IM call, SkyBox S1 will pop out one message to remind user to pick up the interrupt landline call by pressing *1 phone keys once there is an interrupt landline incoming call.
- Page 47 How to answer the interrupt IM call When SkyBox S1 is set at IM Mode and there is an on-going landline call, SkyBox S1 won’t pop out any message to remind user. User can pick up the interrupt IM call by pressing *1 keys.
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Page 48: Faqs
Windows SmartScreen program warning of “ Don’t run”? A: Below are two possible cases why SkyBox S1 can’t be installed. a. SkyBox S1 setup program needs to be run under Windows user with administrator privilege. b. Please click ”More info” as the content circled in red of below figure. - Page 49 S1 LED is solid blue if the default operation mode of Option dialogue in SkyBox S1 system tray icon is Skype. SkyBox S1 LED will turn solid green if you press “#” key and will hear the familiar landline dial tone.
- Page 50 A: SkyBox S1 is quite different with regular USB devices like USB keyboard or mouse. It needs 5V, 500mA power from the USB port. If SkyBox S1 can't work properly after this device is successfully installed, please unplug this device and plug into another...
- Page 51 It creates a conflict. User can end Skype and wait for SkyBox S1 to invoke Skype and it should work. Besides, If Skype is running at compatible mode, it will create a conflict with SkyBox S1. Please don’t run Skype at compatible mode.
- Page 52 Step 3: Press” Components” in the left site and “Uninstall Component” to uninstall software updater. If “Uninstall Component” is not seen, please press ”Software Updater” to find it. Remember to save the change before your leave. Q8: Why SkyBox S1 call party can’t hear each other sometimes?
- Page 53 Q9: Why doesn’t the phone ring when there is an incoming call? A: a. Please make sure your phone ring setting is on. b. Please check whether SkyBox S1 is successfully installed or not as description FAQ 3. c. Try to change the Ring signal frequency selection in Phone setting page.
- Page 54 Setting or Help and feedback page as figure (1) or keeps normal Skype window size but stays at Setting or Help and feedback page as figure (2), it will cause SkyBox S1 has problem to detect the incoming Skype call and doesn’t ring the connecting phone.
- Page 55 Figure(1)
- Page 56 Figure(2) User can keep Skype main window at Windows desktop as below to prevent above phone ring problem.
- Page 57 Q12: Why sometimes SkyBox S1 connecting PBX trunk line be dead-lock? A: There is no developer’s API support for Skype 8.x. For SkyBox S1 PBX...
- Page 58 “Usage scenario setting” is set at “Connect PBX” from SkyBox S1 system tray icon as below figure. If anyone controls the Skype call status window during a call, the call might be incidentally finished or call party might hear busy tone although the call is still in progress.
- Page 59 User might have an incorrect feedback to SkyBox S1 software when there is one "Hear any phone-ring" pop out window as below. User can click "Correct" button in the Option page of SkyBox S1 system tray icon and give SkyBox S1 software correct responses and it should work.
- Page 60 A: As below figure, click the part circled in red. Go to “ Audio & Video”, make sure SkyBox S1 has been chosen as the Skype Microphone and Speakers. Q15: How can I dial "+" sign when making a SkypeOut call?
- Page 61 Q16: After I connected SkyBox S1 with my computer, I couldn't hear music from the original sound device? A: a. Right-click the "Audio" system tray icon at the right-bottom corner of Windows desktop, choose "Adjust Audio Properties". It will come out the "Sounds and Audio Devices Properties"...
- Page 62 Q17: Why can't I use previous Skype audio devices after SkyBox S1 is installed? A: After SkyBox S1 is installed, Skype sound device will be set as SkyBox S1 as figure in FAQ 14. If user wants to use other Skype device, user can change Skype sound device as the one user wants to use.
- Page 63 Windows remote desktop connection? A: When one machine connects the PC with SkyBox S1 via Windows remote desktop connection, the default setting might leave SkyBox S1 under the control of the remote connecting machine and cause Skype audio setting error in SkyBox S1.
- Page 65 Q19: Why I can’t make a Skype call from Skype GUI? A: Under Skype 8.x, user needs to pick up SkyBox S1 connecting phone first and then make a Skype call from GUI. If user doesn't pick up phone before calling, the first Skype GUI call might work, but the following GUI calls won’t succeed...
- Page 66 Skype doesn't support speed dial function for version 4.0 and later. User can use SkyBox S1 Speed Dial page to set speed dial for any Skype user or SkypeOut number. There are up to 5 digits for speed dial setting. User needs to upgrade SkyBox S1 version to 3.0.0.9 or later and do the setting at Speed...
- Page 67 Q21: SkyBox S1 needs your computer to be always on for operation, how to keep your computer’s security? A: We suggest two ways to prevent possible access of your computer due to SkyBox S1 operation. They are “Lock your screen with login password protect”...
- Page 68 SkyBox S1 operation at all the time. It might run the risk of your PC being accessed. You can lock your computer by using the Ctrl+Alt+Del keyboard combination and then selecting Lock screen. Or you can use the Windows( )+L keyboard combination to automatically lock the screen.
- Page 69 A: Skype version after 8.34.0.78 can support audio/video recording. SkyBox S1 doesn't support both functions for Skype 8.x since Skype 8.x doesn’t support any related developer’s API for Skype recording. Q23: Can I use Skype version later than SkyBox S1 claims to support in Minimum System Requirements? A: Since Skype might change API for the new release, we can't guarantee our current SkyBox S1 software can work with the new update seamlessly.
- Page 70 Q24: Do I need to restart my computer whenever I re-plug the SkyBox S1? A: There is no need to restart the computer, but we suggest that you re-open your Skype software and then launch SkyBox S1. We recommend that you plug in the SkyBox S1 first then launch SkyBox S1 program and close the SkyBox S1 program first before you un-plug the SkyBox S1.
- Page 71 Skype 8. During Skype-to-Skype calls, Skype callers can send Skype chat message like “*123” 60 seconds before making the Skype call or during the Skype call as below figure. SkyBox S1 software will help the caller to dial extension 123.
- Page 72 If the holding landline callee disconnects the call when user is on the Skype call, SkyBox S1 won’t send out any reminder and the landline can’t take any new call. User can press ＊1 keys to switch to the landline and hang up by press ＊...
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Page 73: Regulation
6. Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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