Reverie Personal Comfort Flex 3 Owner's Manual And Reference Manual

Reverie Personal Comfort Flex 3 Owner's Manual And Reference Manual

Adjustable bed base

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REV: 2017-04-26
TW Manual Part No. D1103-301-3ETPC
Manual Part # PT-MAN-3ET-FLX
Flex 3
Adjustable Bed Base
Owner's Manual and Reference Guide
PERFORMANCE BY
Copyright © 2016. All Rights Reserved.
Personal Comfort Flex and Ascion LLC.

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Summary of Contents for Reverie Personal Comfort Flex 3

  • Page 1 Flex 3 Adjustable Bed Base ™ Owner’s Manual and Reference Guide PERFORMANCE BY REV: 2017-04-26 Copyright © 2016. All Rights Reserved. TW Manual Part No. D1103-301-3ETPC Personal Comfort Flex and Ascion LLC. Manual Part # PT-MAN-3ET-FLX...
  • Page 2: Table Of Contents

    Replacement Remote Control Programming ............20 Remote Control Emergency Power Down Feature ...........22 Troubleshooting ....................23 Warranty ......................25 Warranty Information: Please see the warranty details at the end of this manual. Personal Comfort Flex 3 - by Reverie CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 3: Safety Precautions

    Do not operate where aerosol (spray) products are being used or where oxygen is being administered. • To disconnect, turn all controls to the off position, then remove plug from outlet. • Do not place remote in (or near) water or areas of intense heat. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 4 DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. properly grounded. SAVE THESE INSTRUCTIONS! CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 5 Your power base is strictly designed for in-home use only. It is NOT designed for hospital use and is NOT designed to meet hospital standards. Do not use this base with TENT TYPE oxygen therapy equipment or near explosive gases. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 6 (3Amp). When there is a short-circuit, a fuse on the transformer will be blown in order to protect the electrical equipment (Fuse: 1.5A). Should the above situation occur, the customer should seek professional assistance by calling a licensed electrician or by contacting customer service at 800-973-8374. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 7 Flex 3 Adjustable Base alone, or in any unevenly ™ distributed fashion. Some mattresses are not designed for Power Bases because they do not Flex 3 Adjustable Base ™ CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 8 DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE RAISED POSITION. INTENDED USAGE The electric power base should be installed with the head board brackets and/or the head of the frame positioned close to a wall. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 9: Parts List

    C. Base Legs (4x) D. Retainer Bar Bolt (4x)* E. Retainer Bar Plate (4x) F. Allen Wrench (1x) G. 9-Volt Batteries (2x) *Attached to base for shipping. Bluetooth module is NOT included and is sold separately. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 10: Frame Assembly Instructions

    Plug the power cord into a grounded electrical into the threaded holes in the frame. outlet. NOTE: Tighten the legs securely to the frame. Leave no space between the leg and frame. NOTE: An electrical surge protection unit is recommended (not included) CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 11 If the base is mattress from sliding off equipped with a programmable setting or the base when operating options, refer to the Remote Control Guide for head and foot lifts. more information. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 12 NOTE: It is important to position the bottom of the headboard cross member a maximum distance of 3 inches (76.2 mm) between the headboard and the top of the mattress. Do not exceed 3 inches (76.2 mm). CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 13 Typical Flex 3 Adjustable Bed Base ™ Headboard installation is now complete. If the base is equipped with a programmable setting or options, refer to the Remote Control Guide for more information. F A B CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 14: App User Guide

    APP STORE or GOOGLE PLAY STORE. STEP 2 To control powerbase ONLY type “Reverie Nightstand” in the search column. To control BOTH mattress and base type “Personal Comfort” in the search column. STEP 3 The Bluetooth accessory module allows Select the appropriate app.
  • Page 15 - Settings, Preset List, Comfort Settings, Routines, Bluetooth, Nightlight, Home Tab, Position Tab, Massage Tab, and Alarm Tab. • Reverie Presets – Zero Gravity, Anti-Snore, and Flat • Comfort Setting – Press “New +” to program a unique head, foot and/or massage combination.
  • Page 16 • Help – Contact info for technical support. • Dream or Dream Supreme mattress with these • Factory Reset – Reset your app to original settings. • Logout – Logout or create a new user. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 17: Wireless Remote Control

    SECTION OF THE POWER BASE B. RETURN ALL SECTIONS TO THE FLAT POSITION C. ZERO GRAVITY D. ANTI-SNORE E. RAISE (+) / LOWER (-) FOOT SECTION OF THE POWER BASE F. PROGRAM UP TO 3 MEMORY POSITIONS CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 18: Remote Control Operation Guide

    To Set a Memory Position: When in desired position, press and hold memory button times to signal memory position is stored. • To recall a Memory Position: Press Memory button 1, 2, or 3 until LED lights up. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 19 OPERATION. When there is a short circuit, a fuse on the transformer will be blown in order to protect the electrical equipment (Fuse: 1.5A). ATTENTION: When the above situation occurs, the customer MUST seek professional assistance. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 20: Replacement Remote Control Programming

    Figure 1: Press “Learn Button” to and the guidelines on the next page. initiate the RF learning mode. NOTE: If a new signal is not received it will reset itself to normal mode in 10 seconds. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 21 PLC can jump to the second joining the remotes. If they are patient and follow the process described they will not have a problem. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 22: Remote Control Emergency Power Down Feature

    9 volt battery back up system NOTE: The two (2) 9 volt batteries are Figure 2 only intended to be used once. After you complete the emergency lowering, the batteries need to be replaced with new alkaline batteries. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 23: Troubleshooting

    (3) minutes over a thirty (30) minute Head or foot lift function has minor interference period,approximately 10% duty cycle). during operation. • Press the lift buttons squarely & accurately. Remote may be experiencing common Radio Frequency Interference from other radio transmitting devices. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 24 If cannot determine then please call customer service. • If there is any noise in the initial part of the Noise under base head lift, shift the bed up/down to avoid the lift motor from hitting any structure under the base. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 25: Warranty

    Purchaser. This four (4) year Limited Warranty shall not apply if Purchaser does not return any and all defective parts to Reverie within 15 days of Purchaser’s receipt of replacement part. Purchaser shall bear all service, transportation, labor and shipping costs related to the delivery and/or replacement of the defective part.
  • Page 26 Warranty YEARS 6-20: FULL COVERAGE OF FRAME ONLY up to twenty (20) years from the warranty commencement date, Reverie will offer replacement parts for any mechanical part of the frame found to be defective. Electronics, electrical components, drive motors and massage motors are excluded from this Limited Warranty.
  • Page 27 This Limited Warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses. UNLESS OTHERWISE EXPRESSLY STATED IN THIS DOCUMENT, REVERIE AND THEIR RESPECTIVE PARENTS, SUBSIDIARIES, DIVISIONS AND AFFILIATES EXPRESSLY...
  • Page 28 Register Online. For easy registration of your warranty visit www.reverie.com Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online. You may be required to provide the Serial Number for registration, Manufactured by Reverie ® For Warranty and Service: 800-973-8374 customerservice@reverie.com www.reverie.com...
  • Page 29 Notes CUSTOMER SERVICE: 800-973-8374 CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM CUSTOMERSERVICE@REVERIE.COM...
  • Page 30 Notes CUSTOMER SERVICE: 800-973-8374 CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM CUSTOMERSERVICE@REVERIE.COM...
  • Page 31 Notes CUSTOMER SERVICE: 800-973-8374 CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM CUSTOMERSERVICE@REVERIE.COM...
  • Page 32 PERFORMANCE BY CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...

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