Reverie Flex 9 Owner's Manual And Reference Manual

Reverie Flex 9 Owner's Manual And Reference Manual

Personal comfort flex adjustable bed base

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TM
Flex 9 Adjustable Bed Base
Owner's Manual and Reference Guide
Personal Comfort Flex built by:
REV: 2016-05-11
Copyright © 2016. All Rights Reserved.
Manual Part No. PT-MAN-8T-01
Ascion LLC.
TW Manual Part No. D1103-301-8T

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Summary of Contents for Reverie Flex 9

  • Page 1 Flex 9 Adjustable Bed Base ™ Owner’s Manual and Reference Guide Personal Comfort Flex built by: REV: 2016-05-11 Copyright © 2016. All Rights Reserved. Manual Part No. PT-MAN-8T-01 Ascion LLC. TW Manual Part No. D1103-301-8T...
  • Page 2: Table Of Contents

    Wireless Remote Control...................17 Remote Control Operation Guide..............18 Bluetooth Pairing ..........20 (Replacement Remote Control) ® Power Base Key Features.................23 Troubleshooting....................24 Warranty......................27 Warranty Information: Please see the warranty that came with your product. Personal Comfort Flex 9 - by Reverie. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 3: Safety Precautions

    Do not use outdoors. • Do not operate where aerosol (spray) products are being used or where oxygen is being administered. • To disconnect, turn all controls to the off position, then remove plug from outlet. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 4 DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. properly grounded. SAVE THESE INSTRUCTIONS! CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 5 Your power base is strictly designed for in-home use only. It is NOT designed for hospital use and is NOT designed to meet hospital standards. Do not use this base with TENT TYPE oxygen therapy equipment or near explosive gases. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 6 (3Amp). When there is a short-circuit, a fuse on the transformer will be blown in order to protect the electrical equipment (Fuse: 1.5A). Should the above situation occur, the customer should seek professional assistance by calling a licensed electrician or by contacting customer service at 800-973-8374. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 7 Safety Precautions SMALL CHILDREN AND PETS WARNING: After your Flex 9™ Adjustable Base has been unboxed, immediately dispose of packaging as it can smother small children and pets. To avoid injury, children and pets should not be allowed to play on or under the power base.
  • Page 8 DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE RAISED POSITION. INTENDED USAGE The electric power base should be installed with the head board brackets and/or the head of the frame positioned close to a wall. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 9: Parts List

    Parts List for Personal Comfort Flex 9 Adjustable Bed Base Note: Before discarding any packing materials, check the power base carton and verify the following items in the parts list are included: PARTS LIST Wireless Remote Control (1) Mattress Retainer Bracket (2)
  • Page 10: Power Base Assembly Instructions

    · Loosen cam lock at both corners. · Loosen and remove hardware [bolts/nuts] from the two inside slide brackets of each rail. · Gently detach the head and foot rails. Figure 1D Figure 1E Figure 1A CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 11 STEP 7 frame. WARNING: remote control to verify that all of the features are operational. If your Flex 9 Adjustable Bed POWER CORDS MUST NOT INTERFERE Base does NOT operate, please refer to the WITH ANY POWER BASE MECHANISMS. Troubleshooting section near the end of this manual.
  • Page 12 Place one bracket on the left-hand side • Slowly tighten the bolts, but don’t tighten too of the power base and one bracket on the much or the washer plate will bend. right-hand side of the power base. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 13 Place your mattress on top of your power base. 3. Place the open side of the outer headboard bracket (E) onto the exposed square tube Typical Flex 9 Adjustable Base is now of the inner headboard bracket (D). This will complete. If the power base is equipped with...
  • Page 14: App User Guide

    App User Guide How to Download Your Flex 9 Adjustable Base has a Bluetooth Accessory Module as standard equipment. the App Software STEP 1 Please use any of the previously listed devices to log into the APP Store. STEP 2 To control power base ONLY type “Reverie Remote”...
  • Page 15 - Settings, Preset List, Comfort Settings, Routines, Bluetooth, Nightlight, Home Tab, Position Tab, Massage Tab, and Alarm Tab. • Reverie Presets – Zero Gravity, Anti-Snore, and Flat are right at your fingertips. • Comfort Setting – Press “New +” to program a unique head, foot and/or massage combination.
  • Page 16 Shows nearby beds that you can connect to in order of proximity. • Help – Contact info for technical support. • Mattress Configurator – Reconfigure your Reverie Dream or Dream Supreme mattress with these firmness guides. • Factory Reset – Reset your app to original settings.
  • Page 17: Wireless Remote Control

    F. RETURN TO FLAT G. CUSTOM PRESET 1 H. LED LIGHTS ON/OFF I. CUSTOM PRESET 2 J. MASSAGE K. HEAD MASSAGE INTENSITY L. WAVE PATTERN PRESET M. STOP MASSAGE N. FOOT MASSAGE INTENSITY O. MICRO USB CHARGING PORT CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 18: Remote Control Operation Guide

    FLAT, ZERO-G, • Unplug and plug-in the remote again if you do Anti-Snore and Memory presets 1-2. not see a charging symbol on the screen. • Flashing LED on remote indicates Low Power status. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 19 FEATURES: When there is a short circuit, a fuse on the transformer will be blown in order to protect the electrical equipment. • The Flex 9 adjustable bed base uses a Bluetooth remote control system. ® • The included remote is already paired with...
  • Page 20: Bluetooth ® Pairing (Replacement Remote Control)

    NOTE: If it cannot detect any beds then house] will say NO BED FOUND. • Select desired control boxes you want to connect. NOTE: Please remember to recycle all electronics. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 21 “No Bed Paired”. NOTE: This applies to the king bed situation, where two remotes are connected to both sides of the bed. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 22 Press the “Zero G” button within the B.T menu to identify the bed. The foundation’s night light and PLC light will activate and the massage will turn on for 2 seconds and cut off Note: Dot indicates selected bed. Note: Dot indicates selected bed CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 23: Power Base Key Features

    Power Base Key Features Lumbar Qi Pad • The Flex 9 power base provides a remote • Unit should be placed near your bed on a controlled adjustable lumbar support section for your back and mid-section. • Wirelessly charges your remote – just place...
  • Page 24: Troubleshooting

    Troubleshooting In the Event the Flex 9 Adjustable Base fails to operate, investigate the symptoms and possible solutions provided in the chart below: Symptom Solution • Verify the power cord is plugged into a working, grounded electrical outlet. A Remote Control appears to be operable but will grounded, electrical surge protection not activate the bed.
  • Page 25 • If the Reverie 8T is installed over a bed frame, verify the massage motors are not causing the bed frame (or bed frame components) to vibrate.
  • Page 26 • Recalibrate by pressing FLAT on the remote, then lift all sections to maximum position until it shows 100% on the remote Remote readout doesn’t match actual bed screen. position. CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 27: Warranty

    Purchaser. This four (4) year Limited Warranty shall not apply if Purchaser does not return any and all defective parts to Reverie within 15 days of Purchaser’s receipt of replacement part. Purchaser shall bear all service, transportation, labor and shipping costs related to the delivery and/or replacement of the defective part.
  • Page 28 Warranty YEARS 6-20: FULL COVERAGE OF FRAME ONLY up to twenty (20) years from the warranty commencement date, Reverie will offer replacement parts for any mechanical part of the frame found to be defective. Electronics, electrical components, drive motors and massage motors are excluded from this Limited Warranty.
  • Page 29 This Limited Warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses. UNLESS OTHERWISE EXPRESSLY STATED IN THIS DOCUMENT, REVERIE AND THEIR RESPECTIVE PARENTS, SUBSIDIARIES, DIVISIONS AND AFFILIATES EXPRESSLY...
  • Page 30: Limited Warranty

    Bed Serial Number__________________________________________________________ Email Address_____________________________________________________________ To register your warranty via mail, send this portion and a copy of your proof of purchase (invoice or sales receipt) to: Reverie Warranty Dept. 314 Central Ave. Silver Creek, NY 14136 (800-973-8374) CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 31 Notes CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...
  • Page 32 CUSTOMER SERVICE: 800-973-8374 CUSTOMERSERVICE@REVERIE.COM...

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