Phone Projection - Hyundai Sonata 2020 Quick Reference Manual

Phone projection

Symptom
Phone projection
does not start when
a smartphone is
connected via a USB
cable.
When phone
projection starts or is
in use, a black screen
is displayed.
Possible cause
Phone projection not
supported by the
phone
Phone projection
disabled
Smartphone
not ready or
malfunctioning
Smartphone
malfunctioning
Solution
Visit the following websites and ensure
that the smartphone supports one of the
corresponding functions.
• Android Auto: https://support.google.
com/androidauto
• Apple CarPlay: https://www.apple.com/
ios/carplay
• On the Home screen, press All Menus
> Setup > Device Connections, then
select a function you want to use.
• Check if phone projection is disabled
in the application settings or if there
are any restrictions set on your
smartphone.
• Check if the smartphone's battery
is low. If the battery is low, the
smartphone may not be recognized.
• If the network signal is weak, phone
projection may not work correctly.
• If the smartphone is locked, unlock it.
• Reset the smartphone and reconnect it.
• Disconnect the USB cable from the
smartphone and reconnect the cable.
• Reset the smartphone and reconnect it.
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