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Warranty and Service
We are carefully manufacturing and testing our products with goal to keep the failure rate
to a minimum; however, it is possible that something may go wrong.
If you have any problems with your product, contact us directly at service@dayens.rs and
describe your problem in detail.
Warranty covers normal function of the product and starts from the date of purchase.
Our warranty does not apply:
- to damage caused during transport or by accident, abuse, misuse, misapplication, etc.
- to damage caused by service performed by unauthorized person;
- to a product or a part that has been modified in any way without our permission;
Customer will bear the expense of shipping the product to our service, including the
return shipment, and all taxes, duties, and other customs fees.
After expiry of the warranty period we will provide replacement parts and service.
All repairs performed by Dayens after expiry of the warranty period will be charged to
the owner and the cost will include only serviced/replaced parts and components and will
carry a 180-day warranty on parts and labor.
No User Serviceable Components Inside.
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