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3GB96013.fm Page 4 Wednesday, September 15, 2004 2:34 PM
If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the problem (* see
also the corresponding chapter in the user instructions).
Problem
The appliance is not
working
If crockery is not
perfectly dry
If crockery is not
perfectly clean
Sandy or grainy residues
Colour of plastic parts
faded
Deposits on crockery
• removable
• not removable
Opaque glasses/
glasses not sparkling
Rust on cutlery
See the user instructions for the troubleshooting table with possible faults.
If after carrying out the above checks the malfunction persists or appears again, turn the appliance off and turn off the water
supply tap, then call our After-Sales Service (see guarantee).
Before contacting our After-Sales Service, take note of the following:
• The nature of the fault.
• The appliance type and model.
• The service code (the number indicated on the adhesive rating plate)
inside the door on the right-hand side.
Black process 45.0° 100.0 LPI
What to do if...
Cause
• No water supply.
• The appliance does not load sufficient
water.
• There is a power failure.
• Insufficient rinse aid.
• Residual water in cavities.
• The water jet does not reach the
crockery.
• Insufficient detergent.
• Unsuitable programme.
• Spray arms blocked.
• Spray arm nozzles clogged.
• Incorrect detergent/detergent too old. • Use a good quality detergent.
• Clogged filters.
• Filters incorrectly assembled.
• Tomato/carrot juice,...
• Streaks on the crockery/glasses.
• Layer of salt on crockery/glasses.
• Insufficient water softening, calcium
deposits.
• Cannot be washed in the dishwasher.
• Not made of stainless steel.
Remedy
• Open the tap.
• Clean the water supply tap filter.
• Ensure there are no kinks in the water hose.
• Insert the plug into the mains socket.
• Open the door.
• Close the door.
• Check the domestic circuit fuse.
• Increase dosage *.
• Load crockery at an angle.
• Arrange crockery so that items do not touch each other.
Load crockery upside down.
• Follow recommended detergent dosage.
• Select a more intense wash cycle.
• The spray arms must be able to turn freely.
• Remove any impurities obstructing the water flow *.
• Check filters regularly/if necessary clean *.
• Insert the filter correctly *.
• Depending on the material, if necessary use a
detergent with a greater whitening power.
• Reduce the rinse aid dosage *.
• Close the salt container lid properly *.
• Change water hardness setting, if necessary add salt *.
• Use suitable glasses.
• Use suitable cutlery.
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