Troubleshooting; Software Cannot Be Installed; Confirming Installation - Ricoh Aficio GX 3050N Setup Handbook

2. Troubleshooting

This section explains how to troubleshoot machine setup problems.

Software Cannot Be Installed

This section explains how to troubleshoot software installation problems under different environments.

Confirming Installation

Check whether the software has been installed.
Checking icons
Checking the software
Checking ports
When the printer driver is properly installed, the icon
of the printer appears in the [Printers] folder.
When installation of User Guide is complete, User
Guide icon appears on your desktop.
If the icons do not appear, the software is not prop-
erly installed. In this case, you must repeat the instal-
lation procedure. See "Quick Install for USB", Quick
Installation Guide.
You can install SmartDeviceMonitor for Client by
clicking "Quick Install for Network" or "DeskTop-
Binder - SmartDeviceMonitor for Client". If SmartDe-
viceMonitor for Client is installed, the
SmartDeviceMonitor for Client icon appears in the
[SmartDeviceMonitor for Client] folder. To open the
[SmartDeviceMonitor for Client] folder, select [Pro-
grams] on the [Start] menu, then select [DeskTop-
Binder], and then select [SmartDeviceMonitor for
Client].
In the printer properties dialog box, check that USB
connection or network printer is selected as a port.
To check the connection, perform a test print. If the
test print is not printed, see p.25 "If Test Print Fails".
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