Do you have a question about the Smart Remote and is the answer not in the manual?
Questions and answers
Robert Harlington
February 16, 2025
I have an old pair of Costco hearing aids that has a Connex Smart Remote.
I **** contemplating buying a new pair of ReSound Nexia hearing aids, but I do not like the remote which comes with them. Is it possible to match the new hearing aids with the existing Connex remote?
Displaying contact data Overview Service notifier Display Setting the language of the menu Control buttons Pairing hearing instruments with Smart Remote (for unprogrammed Smart Remote only) Key lock switch Resetting Smart Remote to factory settings Programming connection Maintenance and care...
Your hearing instruments are equipped with wireless Overview technology and can therefore be controlled by a remote control. ➊ Smart Remote provides basic remote control functions ➋ ➍ for listening and program change as well as additional comfort functions. To enable the additional comfort ➌...
Display Display of the programmed Smart Remote All actions initiated with the remote control are Depending on your hearing instrument model, the display immediately reflected on the display. might be different. The remote control does not receive information from ➋...
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Control buttons Optional functions (programmable by your Hearing Care Professional) You can quickly access two functions with the control Boost treble or reduce bass. buttons on the right hand side of the remote control. The control buttons can Boost bass or reduce treble. be customized to your preferences by your Hearing Care Professional.
Batteries Key lock switch The remote control uses two AAA batteries. To prevent any accidental operation while Inserting batteries the remote control is in pockets or bags, Slide the battery compartment cover move the key lock switch to lock position in the direction of the arrow.
Confirm your selection by pressing the program change Date and time setting are displayed. button. If the Smart Remote is without battery power for an The battery status is displayed: extended period, date and time may no longer be correct. This can be manually corrected. Refer to sections...
If you are wearing two hearing instruments, the hearing Professional. program will be changed on both instruments. The procedure for changing the hearing program differs for the unprogrammed and the programmed Smart Remote. Unprogrammed Smart Remote Press the program change button to switch to the next hearing...
Turning on and off (mute) Turning off via menu (for programmed Smart Remote only) You have several options to turn your hearing instruments on and off with your remote control. To enter the menu, press the volume up button and the Both hearing instruments are volume down button simultaneously.
Alarm clock You can set a daily alarm clock reminder with a repeating Confirm your setting by pressing signal tone and an alarm clock icon. the program change button. The entry field for minutes is The alarm is initiated by the remote control but highlighted.
Ending the alarm Turning the alarm clock off To enter the menu, press the volume up button and the When the alarm clock rings, a volume down button simultaneously. corresponding icon is displayed on the remote control. Navigate to the menu entry Alarm by pressing the volume up button or the volume down button.
Set-up and service functions Setting the time Setting the date (for programmed Smart Remote only) To enter the menu, press the volume up button and the To enter the menu, press the volume up button and the volume down button simultaneously.
Resetting volume and hearing program Displaying contact data (for programmed Smart Remote only) If your Hearing Care Professional has saved his or her If you have made changes to volume or program and do contact data on the remote control, you can view this...
Service notifier Confirm your selection by pressing the program change button. Your Hearing Care Professional can set a service notifier that reminds you of the next service date. The next service date together with your Hearing Care Professional's When the service notifier is due, a contact data is displayed.
Wait until the hearing instruments are on and the supported by Smart Remote 1.0. On top of this, in order startup melody has finished. to support the new generation of hearing instruments,...
(battery status, …). ■ ■ When Smart Remote is reset, a Reset Smart Remote to factory settings and try again. corresponding symbol is displayed. Resetting Smart Remote to factory settings To enter the menu, press the volume up button and the volume down button simultaneously.
Maintenance and care Troubleshooting NOTICE Problem and possible solutions The remote control does not work. Do not put your remote control in ■ ■ water! Check, if the key lock is activated. Deactivate it, if necessary. Do not clean your remote control with ■...
Transport and storage conditions Hearing Care Professional. During extended periods of transport and storage, please observe the following conditions: Technical information Storage Transport Smart Remote FCC: SGI-WL700 Temperature 10 to 40 °C -20 to 60 °C IC: 267AB-WL700 Relative humidity...
FCC and IC compliance information can be found inside not occur in a particular installation. If this equipment the battery compartment. does cause harmful interference to radio or television reception, which can be determined by turning the N14203 (EMC and radio communications compliance equipment off and on, the user is encouraged to try to label Australia) correct the interference by one or more of the following...
Important safety information Personal safety WARNING Risk of strangulation! WARNING Ensure that the lanyard does not get entangled, Choking hazard! e. g. in moving mechanical parts of machines. Your device contains small parts which can be Use only the delivered breakaway lanyard. It will swallowed.
WARNING Radiofrequency radiation exposure Information Risk of interference with active implants or life The radiated output power of the device is far support systems! below the FCC radio frequency exposure limits. If you wear a pacemaker: Nevertheless, the device shall be used in such a manner that the potential for human contact during Carry the remote control at a safe distance normal operation is minimized.
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NOTICE NOTICE Different types of strong radiation, e. g. during Your remote control is programmed to X-ray or MRI head examinations, may damage exclusively communicate with your hearing devices. instruments. If you experience problems with another person's remote control, consult your Do not use the devices during these or similar Hearing Care Professional.
Need help?
Do you have a question about the Smart Remote and is the answer not in the manual?
Questions and answers
I have an old pair of Costco hearing aids that has a Connex Smart Remote. I **** contemplating buying a new pair of ReSound Nexia hearing aids, but I do not like the remote which comes with them. Is it possible to match the new hearing aids with the existing Connex remote?