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Table of Contents
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Summary of Contents for connexx Smart Connect
- Page 1 Click Dome Smart Connect™ User Guide DRAFT 2017-02-23...
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Page 2: Table Of Contents
Before you start Included in delivery Compatible hearing instruments Components Getting started Charging Wearing Smart Connect properly Pairing hearing instruments with Smart Connect 11 Remote control functions Turning Smart Connect on/off Audio streaming Supported devices Pairing Bluetooth devices Pairing our transmitters ... - Page 3 Further information Operating distance Configuration of hearing instruments Accessories Smart Connect App Troubleshooting Important safety information Personal safety Product safety Important information Intended use Symbols Transport and storage conditions Technical data of the power supply Disposal information Conformance information Country-specific information ...
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Page 4: Before You Start
Before you start Smart Connect is a remote control and audio streaming device in one device. It connects many Bluetooth ® wireless technology enabled devices, standard audio devices and FM receivers with your hearing instruments. CAUTION Read this user guide thoroughly and completely and follow the safety information in this document to avoid damage or injury. -
Page 5: Compatible Hearing Instruments
Compatible hearing instruments Smart Connect works with our specific wireless hearing instruments. Your Hearing Care Professional will advise you on the compatible models. DRAFT 2017-02-23... -
Page 6: Components
Components ➑ ➑ ➑ ➑ ➑ DRAFT 2017-02-23... - Page 7 ➊ Multi-function button ➋ LED status indicator (orange, green, blue) ➌ Neckloop (is also the antenna) ➍ Microphone openings ➎ USB port for charging ➏ Reset button ➐ Port for FM receiver ➑ Port for audio devices (standard 3.5 mm audio jack) ➒...
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Page 8: Getting Started
Getting started Follow the instructions in this chapter to make Smart Connect ready for operation. Charging NOTICE Please make sure that the power plug is easily accessible to remove it from power supply if necessary. Battery status while charging steady orange light ➧... - Page 9 Select the adapter that is used in your country. ■ When charging via computer: □ Smart Connect switches off automatically. □ Your computer must be turned on and not in sleep or standby mode. Otherwise, the battery may drain instead of charge.
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Page 10: Wearing Smart Connect Properly
Wearing Smart Connect properly In order to function correctly, you must wear Smart Connect with the neckloop around your neck. The neckloop is also the antenna. Unplug one neckloop plug and place the neckloop ➊ loosely around your neck ➋... -
Page 11: Pairing Hearing Instruments With Smart Connect
Pairing hearing instruments with Smart Connect Your hearing instruments have to be paired once with Smart Connect. After that, the connection is automatically established when your hearing instruments and Smart Connect are turned on. Preconditions: ■ Both hearing instruments are turned off (the battery compartments are open) and within operating distance. - Page 12 Smart Connect. flashing for 10 minutes, then off ➧ Hearing instruments could not be paired. Refer to section "Troubleshooting". When pairing is finished, Smart Connect is ready... ■ ... for remote control functions. Refer to section "Remote control functions". ■...
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Page 13: Remote Control Functions
Remote control functions Smart Connect is a remote control for your hearing instruments. The following functions are available: Function Description Volume Press shortly to adjust step by step. Press and hold until desired volume is reached. Hearing short press program ➧... -
Page 14: Turning Smart Connect On/Off
If the connection can be established immediately, this status indication is skipped. on for 5 seconds ➧ Hearing instruments are connected. flashing fast for 10 seconds ➧ Battery is too low to turn on Smart Connect. fades off ➧ Smart Connect turns off. DRAFT 2017-02-23... - Page 15 Further information: ■ The hearing instruments are not automatically turned on or off when Smart Connect is turned on or off. ■ After turning on, Smart Connect searches for 10 minutes for hearing instruments. If no hearing instruments can be detected during that time, Smart Connect switches off automatically.
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Page 16: Audio Streaming
Audio streaming Connect the audio device with Smart Connect - with wire or wirelessly. Smart Connect wirelessly transmits (streams) the audio signal to your hearing instruments. The audio signal is played through your hearing instruments. You do not need loudspeakers or headphones. -
Page 17: Supported Devices
Supported devices You can connect the following devices: Bluetooth phones (up to two) Bluetooth audio devices, such as tablet PC, stereo, ... Standard line-in devices (audio devices with 3.5 mm audio jack) Our transmitters (up to two) Enable wireless audio streaming for devices that do not support Bluetooth. - Page 18 Further information: ■ FM receivers: The same signal is transmitted to both hearing instruments (mono sound). ■ Transmitters: You can also use third-party transmitters. Smart Connect treats them like other Bluetooth devices. We recommend to use our transmitters. DRAFT 2017-02-23...
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Page 19: Pairing Bluetooth Devices
Pairing Bluetooth devices Every Bluetooth device has to be paired once with Smart Connect. After that, the connection is automatically established when Smart Connect is turned on and the Bluetooth device is within operating distance. Bluetooth devices are, for example, Bluetooth phones, TV, tablets or third-party transmitters. - Page 20 ➧ Pairing was not successful. In this case, ensure that the Bluetooth device is within operating distance and try again. Tips: ■ You can also use the Smart Connect App for pairing. ■ To cancel pairing, press shortly. The blue LED goes off.
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Page 21: Pairing Our Transmitters
Pairing our transmitters Each transmitter has to be paired once with Smart Connect. You can use up to two of our transmitters. Preconditions: ■ Smart Connect is turned on. ■ Neckloop is plugged into both sides, and Smart Connect is worn around the neck. - Page 22 ➧ Pairing was not successful. In this case, ensure that the transmitter is within operating distance and try again. You can also use the Smart Connect App for pairing. Further information: ■ If the transmitter is only temporarily (< 5 min) out of...
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Page 23: Audio Streaming Functions
Audio streaming functions For making phone calls, refer to chapter "Making phone calls". Function Explanation ■ Start streaming For Bluetooth audio devices: Start audio playback on the audio device. ■ For standard line-in devices and FM receivers: Plug the device. ■... -
Page 24: Several Devices Connected
If you connect more than one device to Smart Connect, the last device connected is played. If you turn on Smart Connect while more than one device is connected, Smart Connect selects one of the signals, according to the following priorities: ➊... -
Page 25: Making Phone Calls
Making phone calls You can use your hearing instruments’ loudspeakers and the microphone of Smart Connect for phone calls when you are making a call. Preconditions: ■ The phone must support Bluetooth. ■ The phone must be paired with Smart Connect (refer to section "Pairing Bluetooth devices"). -
Page 26: Phone Call Functions
■ caller’s voice and ambient sound ■ only caller's voice Hand call over double-press Hands the phone call from Smart Connect to the phone or from the phone to the Smart Connect. DRAFT 2017-02-23... - Page 27 □ When someone calls you, your hearing instruments play a ring tone and the blue LED is flashing fast □ When someone calls you, Smart Connect cannot be turned off. ■ Rejecting calls: This function is not supported by all phones.
- Page 28 This function is helpful if you want to hand the phone to another person. ■ It is not possible to put a call on hold via Smart Connect. Use your phone’s functions to put a call on hold. ■ During a phone call, the hearing instruments cannot be turned off (standby) and the hearing program cannot be changed.
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Page 29: Maintenance And Service
Bluetooth devices nearby . Turn your hearing instruments off and on again to pair them with Smart Connect. In order to pair other devices, refer to "Pairing Bluetooth devices". To unpair our transmitters, you have to use the Smart Connect App. -
Page 30: Resetting
Resetting In case of a system crash or if Smart Connect does not respond when you press a button, you can reset the Smart Connect. The reset does not affect the pairing status. All paired devices remain paired. Use a long thin tool, for... -
Page 31: Further Information
Smart Connect and wireless audio devices: The maximum distance is approximately 10 m or 32 ft. Configuration of hearing instruments You can use Smart Connect right out of the box. You only have to pair your hearing instruments and the desired Bluetooth devices. -
Page 32: Accessories
Turn Smart Connect off and then on again. Read more in section "Turning Smart Connect on/off". Pair your hearing instruments once again. -
Page 33: Smart Connect App
- control is right at your fingertips. Prerequisites for using the app: ■ You must have a Smart Connect. Wear it as usual and turn it on. ■ Your smartphone or tablet must be within Bluetooth operating distance (about 10 m or 32 ft). - Page 34 Download and installation: Search for "Smart Connect" in the Google Play Store or in the App Store and install the app on your smartphone or tablet. To start the app, it is listed under the name "Smart Connect" on your smartphone or tablet.
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Page 35: Troubleshooting
Troubleshooting If an error occurs, make sure that Smart Connect is worn correctly and that all devices are within operating distance. Refer to sections "Wearing Smart Connect properly" and "Operating distance". Problem and possible solutions The device does not work. - Page 36 Problem and possible solutions An external audio source is connected, but not played. ■ For plugged connections: Ensure that the device is fully connected. ■ For wireless connections: The device has not been paired. Refer to section "Pairing Bluetooth devices". ■...
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Page 37: Important Safety Information
Important safety information Personal safety WARNING Risk of strangulation! Ensure that the neckloop does not get entangled, e. g. in moving mechanical parts of machines. Use only the delivered neckloop. It will automatically detach when entangled. Do not use the device for children under the age of twelve. - Page 38 WARNING Note that any unauthorized changes to the product may cause damage to the product or cause injury. Use only approved parts and accessories. Ask your Hearing Care Professional for support. WARNING Risk of electric shock! Connect audio input only to a device conforming to IEC 60065, the IEC-Norm for audio, video and other electronic devices.
- Page 39 WARNING Risk of explosion! Do not use your remote control in explosive atmospheres (e. g. in mining areas). WARNING Risk of explosion when the rechargeable battery is handled wrong. Do not short circuit, pierce, crush or disassemble the rechargeable battery. Prior to return the battery for recycling, tape the electrodes to prevent short circuit, which may cause the battery to explode.
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Page 40: Product Safety
Product safety NOTICE Protect your devices from extreme heat. Do not expose them to direct sunlight. NOTICE Protect your devices from high humidity. NOTICE Do not dry your devices in the microwave oven. NOTICE Different types of strong radiation, e. g. during X-ray or MRI head examinations, may damage devices. - Page 41 NOTICE Your hearing instruments are designed to comply with international standards on electromagnetic compatibility but interference with nearby electronic devices could occur. In this case, move away from the source of interference. NOTICE For instruments with wireless connectivity: When the telecoil program is active, the remote control may cause a pulsing noise.
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Page 42: Important Information
Important information Intended use The remote control is intended to operate hearing instruments. Use the remote control only as described in this user guide. Symbols Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. -
Page 43: Transport And Storage Conditions
Symbols on device or packaging Do not dispose of the device with household waste. Refer to section "Disposal information". The device is designed to connect specifically to iPhone and iPad. Refer to section "Conformance information". Transport and storage conditions During extended periods of transport and storage, please observe the following conditions: Storage Transport... -
Page 44: Technical Data Of The Power Supply
Technical data of the power supply Golden Profit GPE006H-050100-Z Input voltage: 100-240 V AC Input current: 0.5 A Input frequency: 50-60 Hz Output voltage: 5 V DC Output current: Disposal information Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment."... -
Page 45: Conformance Information
Conformance information The CE mark indicates conformity with the following European directives: 93/42/EEC concerning medical devices, 99/5/EC (R&TTE) concerning radio and telecommunications terminal equipment, and 2011/65/EU RoHS concerning the restriction of hazardous substances. Wireless functionality Operating frequency: f = 3.28 MHz FCC and ISED compliance information can be found on the back of the device. - Page 46 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio...
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Page 47: Country-Specific Information
Made for iPhone, iPad "Made for iPhone" and "Made for iPad" mean that the device has been designed to connect specifically to iPhone or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. -
Page 48: Quick Reference
Quick reference Button overview Button Description Adjust volume Press shortly to adjust step by step. Press and hold until desired volume is reached. Only during audio streaming or phone calls short press Switch between the following input signals: ■ Audio input/caller's voice and ambient sound ■... - Page 49 Button Description ■ No active phone call: Turn long press Smart Connect on/off ■ During phone call: Reject call ■ During phone call: Hand call over double-press ■ Only for our transmitters: Switch to the transmitter or toggle between transmitters...
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Page 50: Led Status Indication
...when a button is pressed: Battery is low. ➧ ... after turning on: Battery is too low to turn on Smart Connect. Flashing fast for 1 second ➧ An error has occurred. Examples: Hearing instruments are not in operating distance or the neckloop is open. - Page 51 Bluetooth device is connected. Green LED Green LED off ➧ No button is currently pressed, no charging in progress or Smart Connect is turned off. Steady green light (when charging) ➧ Charging is completed. On for 1 second after pressing buttons ➧...
- Page 52 Green LED Fades off ➧ Smart Connect turns off. On for 5 seconds, then off ➧ Pairing with hearing instruments is finished. Several LEDs Flashing orange and blue ➧ All Bluetooth phones are unpaired. Flashing green and blue ➧ Searching for our transmitters nearby.
- Page 56 Legal Manufacturer Sivantos GmbH Henri-Dunant-Strasse 100 91058 Erlangen Germany Phone +49 9131 308 0 Document No. 02412-99T02-#### ## Order/Item No. 109 310 79 Master Rev##, ##.2017 0123 © Sivantos GmbH, 02.2017 www.sivantos.com/brands DRAFT 2017-02-23...
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