Chapter 5 Appendix; Troubleshooting; The Error Chime - Schimmel TwinTone 5.01 Owner's Manual

Chapter
5
Appendix

Troubleshooting

If you have problems with your TwinTone™, here are a few troubleshooting tips. If you cannot solve the problem
easily yourself, consult your Schimmel Pianos piano dealer. DO NOT attempt to repair the piano or the AC
adaptor yourself.
The unit is turned on but does not emit sound.
☞
- The AC adaptor may not be plugged in correctly. Insert the AC adaptor firmly into the DC12V jack or the
DC IN 12V jack and AC outlet.
- The VOLUME knob may be turned to the far left position. Adjust the setting to an optimal level. The unit
outputs standard volume when the volume control is set to the 3 o'clock position.
The power lamp lights but the instrument does not emit any sound, and the pedal
☞
has no effect.
- The key sensor or the pedal sensor on the rear panel of the control unit may not be connected correctly.
Insert the KEY and PDL plugs firm into their respective jacks on the control unit (labeled KEY and PDL on
the bottom of the control unit).
The acoustic piano emits sound when I am using the TwinTone™ function to play.
☞
- Playing with extreme force may result in sound being emitted from the acoustic piano. Please moderate the
strength of your playing.
☞ The balance varies when listening through commercially available headphones.
- Headphone properties differ depending on their type, so different headphones may have different balance
characteristics.
The volume varies when listening through commercially available headphones.
☞
- Headphone properties differ depending on their type, so different headphones may have different volume
characteristics.
I can hear a rattling sound from the piano body when using it in TwinTone™
☞
mode.
- This is not a fault. This is the sound of the acoustic piano's keystroke.
☞ When I play a rapid series of notes in TwinTone™ mode, a loud sound is emitted
that is not part of the performance.
- This is not a fault. The structure of the TwinTone™ causes this to occur in some cases.
☞ No reverb effect is applied to the sound.
- The REVERB knob may be set to the extreme left. Rotate the knob to the right to apply an appropriate
amount of reverb (see page 11).
The sound lingers excessively (There is too much reverb applied to the sound).
☞
- The reverb and DDE may be set at an excessive level. Set these parameters to an appropriate level (see pages
11 and 12).
☞ The pitch of this instrument is different to that of other instruments.
- You can adjust the pitch of this unit to match that of other instruments (see page 11).
☞ Panel buttons are lit when I am not playing or recording.
- The buttons light dimly when USB memory is connected in the USB terminal (see pages 15 and 17).
24
The USB memory does not respond.
☞
- Remove the USB memory from the unit and then reinsert it.
- Check that the PLAY/STOP lamp blinks orange when you insert the USB memory. If the lamp does not
flash, the USB memory may be broken (see page 15).
When I turn the power on with the instrument in demonstration mode and USB
☞
memory inserted into the USB terminal, the internal demonstration songs play
for a short while before playback of the songs in stored in the USB memory
begins.
- This is not a fault. This unit may take some time to recognize certain kinds of USB memory. The internal
demonstration songs play during the recognition process.
☞ USB data does not play back.
- This is not a fault. In some cases the MIDI file for the song may be too large for the unit to load, resulting in
an error.
The unit is not turned on even though the POWER switch is set to ON.
☞
- The auto power-off function is activated. Turn the power off and on again with the POWER switch (see page
6).

The Error Chime

In the event of the following errors occurring, the REC and PLAY/STOP lamps blink rapidly and a chime sounds
3 times in succession. Press the REC or PLAY/STOP buttons to stop the error chime.
• The USB memory is damaged and cannot be accessed.
• Song data is damaged.
• A file is too big for the unit to read.
• The power was turned off while the unit was processing information, resetting internal memory to its default
settings. Any song you recorded and stored in the internal memory of this unit has been erased. You cannot stop
the error chime during the reset.
• The USB memory has insufficient space remaining and cannot save your song.
• The USB memory is write-protected.
25