Advertisement
Receiving CID Records
Deleting a CID Record
When you receive a call, the Caller ID information is transmitted between the first and
1. Make sure the phone is OFF (not in TALK mode).
second ring. The Caller ID information appears on the display while the phone rings, giving
2. Use the CID/VOL (5 or 6) button to display the CID record you want to delete.
you a chance to monitor the information and decide whether or not to answer the call.
3. Press DELETE/channel. The display shows DELETE CALL ID?.
Storing CID Records (In CID Memory)
4. Press DELETE/channel again to erase the record and the next Caller ID record shows in
the display. You will hear a confirmation tone.
If you are not at home or cannot answer, your telephone's Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
NOTE: Press the *TONE/exit key to return to the standby mode.
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
Deleting All CID Records
automatically deleted.
You may review the stored information at any time. Calls received since your last review
1. Make sure the phone is OFF (not in TALK mode).
show as NEW in the display. Calls that have not been previously reviewed but were received
2. Use the CID/VOL (5 or 6) button to display any Caller ID record.
from the same number more than once show as REPT in the display.
3. Press and hold the DELETE/channel button until DELETE ALL? shows in the display.
Reviewing CID Records
4. Press DELETE/channel again to erase all records. You will hear a confirmation tone. The
display shows NO CALLS.
As calls are received and stored, the display is updated to let you know how many calls have
been received. To scroll CID records:
NOTE: Press the *TONE/exit key to return to the standby mode.
1. Make sure the phone is OFF (not in TALK mode).
Memory
2. Press the CID/VOL (6) button to review the newest CID record.
Each handset can store up to ten 24-digit numbers with up to 15-character names in
3. Press the CID/VOL (5) button to review the oldest CID record first.
memory for quick dialing. This memory feature is in addition to the CID memory log, which
Dialing a CID Number
stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (5 or 6) button to display the desired record.
1. Make sure the phone is OFF (not in TALK mode).
3. Press the TALK/CALL BACK button. The number dials automatically.
2. Press the MEM button.
NOTE: Depending on (a) how the incoming caller's phone number is
3. Press the desired memory location (0 through 9) or use CID/VOL (5 or 6) to scroll to the
formatted when it is received, and (b) whether or not you previously
desired memory location.
pre-programmed your local area code into the set up menu, you may
need to adjust the format of the incoming caller's stored phone number
NOTE: If the memory location is occupied, the memory location number
and stored name and telephone number shows in the display. If the
before making the call, press the format button to adjust the number,
memory location is empty. EMPTY shows in the display.
and try again.
4. Press the MEM button again. The display shows ENTER NAME.
Available formats include:
NOTE: If you don't want to enter the name, skip step 5.
Number of digits
Explanation
Example
Eleven digits
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and press
long distance code "1 "
the MEM button to save. More than one letter is stored in each of the number keys. For
+3-digit area code
example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4
+7-digit telephone number.
key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second.
1-317-888-8888
Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between
Ten digits
3-digit area code
the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter
+7-digit telephone number.
M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key
317-888-8888
twice for the letter H.
Seven digits
7-digit telephone number.
888-8888
NOTE: If you make a mistake press the DELETE/channel button to
backspace and erase the wrong character(s) or number(s).
Storing CID Records in Internal Memory
6. Press the MEM button to save the name. The display shows ENTER TEL NUMBR.
You may also store CID information in the phone's internal memory.
7. Use the touch-tone pad to enter the telephone number you want to store (up to 24 digits).
NOTE: It is important that you format CID records correctly BEFORE
NOTE: The system treats PAUSES as delays or spaces in the dialing
storing in internal memory as you cannot reformat CID records stored in
sequence.
memory.
8. Press MEM again to store the number. You will hear a confirmation tone.
1. Make sure the phone is OFF (not in TALK mode).
Storing the Last Number Dialed
2. Use the CID/VOL (5 or 6) button to scroll to the desired CID record.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
3. Press the MEM button.
2. Press the REDIAL button.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
3. Press the MEM button to store the number. You will hear a confirmation tone.
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
To replace an old number with a new redial number:
and you must confirm replacement by pressing the MEM button.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
NOTE: Press the *TONE/exit button once to keep the previous setting
2. Press the REDIAL button.
(making no changes) and return to the menu.
3. Press the MEM button, and REPLACE MEMO? shows in the display.
NOTE: If the selected CID record contains any information that is non-
4. Press the MEM button again to replace the old number with the new number. You will
numeric, the unit will not allow this record to transfer to the internal user
hear a confirmation tone.
memory. The handset will display UNABLE TO STORE.
Inserting a Pause in the Dialing Sequence of a
To Replace a Stored CID Record
Stored Number
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the
If a pause is needed to wait for a dial or access tone, press the # button to insert a delay in
memory location, REPLACE MEMO? shows in the display.
dialing sequence of a stored number (for example, after you dial 9 for an outside line, or to
2. Press the MEM button again, and the new CID record replaces the old memory in that
wait for a computer access tone). Pause shows in the display as a P, and each pause counts
location. You will hear a confirmation tone.
as one digit in the dialing sequence.
Changing a Stored Number
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the MEM button, and REPLACE MEMO? shows in the display.
3. Press the MEM button to store the number. You will hear a confirmation tone.
Reviewing and Deleting Stored Numbers
Battery Safety Precautions
1. To review stored numbers, press the MEM button, and use the CID/VOL (5 or 6) button
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic
to scroll to the memory location, or press the corresponding number key for a desired
materials could be released which can cause injury.
memory location (0-9).
• To reduce the risk of fire or personal injury, use only the Nickel-Metal Hydride (Ni-MH)
2. When the data shows in the display, press the DELETE/channel button. The display
battery listed in the User's Guide.
shows DELETE? .
• Keep batteries out of the reach of children.
3. Press DELETE/channel again to delete the data. The display shows DELETED.
• Remove batteries if storing over 30 days.
Dialing a Stored Number
NOTE: The RBRC seal on the battery used in your Thomson Inc.
1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
product indicates that we are participating in a program to collect
and recycle the rechargeable battery (or batteries). For more
2. Press the MEM button.
information go to the RBRC web site at www.rbrc.org or call
3. Press the memory location (0-9). The number dials automatically.
1-800-8-BATTERY or contact a local recycling center.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
Display Messages
2. Press the MEM button.
The following indicators show the status of a message or of the unit.
3. Use the touch-tone pad or the CID/VOL (5 or 6) button to scroll to the number you want
BLOCKED CALL
to dial.
4. Press the TALK/CALL BACK button. The number dials automatically.
BLOCKED NAME
Chain Dialing from Memory
BLOCKED NUMBER
Use this feature to make calls which require a sequence of numbers, such as calling card
calls to a frequently called long distance number. Each part of the sequence is dialed from
CALL WAITING
memory. The following example shows you how to use chain dialing to make a call through
DELETE ALL?
a long distance service:
DELETE CALL ID?
The Number for
Memory Location
DELETED
Long distance access number
7
EMPTY
Authorization code
8
END OF LIST
Frequently called long distance number
9
1. Make sure the phone is ON (in TALK mode).
ENTER NAME
2. Press the MEM button and then press 7.
3. When you hear the access tone, press the MEM button and then press 8.
ENTER NUMBER
4. At the next access tone, press the MEM button and then 9.
TIP: Wait for the access tones before pressing the next MEM button, or
INCOMPLETE DATA
your call may not go through.
Integrated Belt Clip
LOW BATTERY
NEW
The belt clip is integrated into the back of the handset. Press the battery end of the belt clip
NO CALLS
to open and affix it to your belt.
NO DATA
PAGING
PRESS TALK KEY
REPT
UNKNOWN NAME
CALLER/NUMBER
Handset Sound Signals
Signal
A long warbling tone
(with ringer on)
Three short beeps
(several times)
Changing the Battery
Single beep every 7 seconds
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-Metal Hydride (Ni-MH) battery model
Troubleshooting Guide
5-2781 that is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
Caller ID Solutions
2. Remove the battery compartment door.
No Display
3. Disconnect the cord attached to the battery pack and remove the battery pack from the
• The battery must be fully charged. Try replacing the battery.
handset.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect
4. Insert the new battery pack and connect the cord to the jack inside the battery
the unit from the wall and plug it in again.
compartment.
• You must be subscribed to Caller ID service from your local telephone company in
5. Put the battery compartment door back on.
order to receive Caller ID records.
6. Place handset in the base to charge. Allow the handset battery to properly charge (for
16 hours) prior to first use or when you install a new battery pack. If you do not properly
charge the phone, battery performance will be compromised.
Caller ID Error Message
• This message indicates either the presence of noise on the line, or that an invalid
message has been sent from the telephone company.
Cordless Phone Solutions
No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall phone
jack.
• Connect another phone to the same modular jack; if the second phone doesn't work,
the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in use/
The person is calling from a number that has been
charge indicator come on? The battery may need to be charged.
blocked from transmission.
• Place the handset in the Charge Cradle for at least 20 seconds.
The persons name is blocked from transmission.
Handset does not ring
The person is calling from a number that has been
• Make sure the RINGER is set to ON.
blocked from transmission.
• Move closer to the base. The handset may be out of range.
Indicates a call is waiting on the line.
• You may have too many extension phones on your line. Try unplugging some phones.
Prompt asking if you want to erase all Caller ID records.
• Check for a dial tone.
Prompt asking if you want to erase a Caller ID record.
You experience static, noise, or fading in and out
Prompt confirming the Caller ID record is erased.
• Change channels.
Indicates a memory location is vacant.
• Move closer to base. The handset might be out of range.
Indicates that there is no additional information in
Caller ID memory.
• Relocate the base. Make sure base is not plugged into an electrical outlet with another
household appliance.
Prompt telling you to enter the name for one of the 10
memory locations.
• Charge the battery.
Prompt telling you to enter the telephone number for
Unit beeps
one of the 10 memory locations.
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
Caller information has been interrupted during
• Clean the charging contacts on handset and base with a soft cloth.
transmission or the telephone line is excessively noisy.
• See solutions for "No dial tone."
Indicates the battery needs to be charged.
• Replace the battery.
Indicates call or calls have not been reviewed.
Memory Dialing doesn't work
Indicates no calls have been received.
• Make sure you programmed the memory location keys correctly.
No Caller ID information was received.
• Did you follow proper dialing sequence?
The PAGE button has been pressed on the base.
Phone dials in pulse with tone service
Indicates the CID number is a Direct Dial Number (DDN)
• Make sure phone is in tone dialing mode.
and cannot be formatted.
Phone won't dial out with pulse service
Repeat call message. Indicates that a new call from the
same number was received more than once.
• Make sure phone is in pulse dialing mode.
The incoming call is from an area serviced by Caller ID
Causes of Poor Reception
or the information was not sent.
• Aluminum siding.
• Foil backing on insulation.
Meaning
• Heating ducts and other metal construction that can shield radio signals.
Signals an incoming call
• You're too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
Page signal
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
Low battery warning
• Baby monitor is using the same frequency.
• Handset battery is low.
• You're out of range of the base.
• Microwave oven is using the same frequency.
General Product Care
Accessory Information
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate electrical
DESCRIPTION
noise (for example, motors or fluorescent lamps ).
• DO NOT expose to direct sunlight or moisture.
AC Power adaptor
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
Handset Replacement Battery
• Never use a strong cleaning agent or abrasive powder because this will damage the
To order, call the nearest distributor for your area;
finish.
Ontario: (905) 624-8516
• Retain the original packaging in case you need to ship the phone at a later date.
British Columbia: (604) 438-8001
• Periodically clean the charge contacts on the handset and base with a soft cloth.
A shipping and handling fee will be charged upon ordering.
Service
It is required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that if any
manufacturing defect becomes apparent in this product within 1 year from the original date
of purchase, it will be replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or leaking
batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with accessories in the
original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson Digital Technologies Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and not a modification of or subtraction
from the statutory warranties and other rights and remedies contained in any applicable
legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any
such statutory warranties and other rights and remedies, such provisions shall be deemed to be
amended to the extent necessary to comply therewith.
Attach your sales receipt to this booklet for future reference. This information is required if service
is needed during the warranty period.
PURCHASE DATE
NAME OF STORE
MODEL NO.
5-2749
5-2781
Manitoba: (204) 783-2088
Quebec: (514) 352-9071
Advertisement
