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Troubleshooting
Fault
Power LED doesn't light up
No video is displayed on
the monitor
Poor picture quality or
intermittent video play
No audio
Solutions
● Check the battery mounted is available.
● Check the power plugs of TX and RX are properly inserted
into a functioning power outlet.
● Make sure the power sources connected to TX and RX are
functional
● Make sure TX and RX are working at the same
frequency
● Verify that the proper cable has been selected and
installed between the TX input and your SDI output.
● Make sure your camera connected with TX has been
powered.
● On your monitor side, select the SDI/HDMI source
you connected to RX.
● Check your video resolution with SDI input from your
device is 1080P, 1080i, 720P, 576i or 480i.
● Ensure transmission distance is not over 200m (LOS).
● When all the above are checked and there's still no
video, change to another frequency point and
restart the set.
● Check your video resolution with SDI input from your
device is 1080P, 1080i, 720P, 576i or 480i.
● Make sure cable connection is correct.
● Ensure transmission distance is not over 200m (LOS)
and there's no interference between TX and RX.
● Check if there's any high power intercom system
within 2 meters
● Make sure there's no large block between the set
(e.g. walls)
● Check if there are large metal objects moving
between TX and RX (e.g. trucks)
● Check if there is any device/equipment to block or
interfere signals nearby (e.g. high power
equipments, signal tower)
● Make sure the set is not placed on a metal shelf or
similar place with metal
● Try restart the set or change the set to another
frequency point and restart the set.
● Check your monitor or other equipment's volume is
properly set and not in "MUTE" mode.
● Make sure cable connection is correct.
● Check your video resolution with SDI input from your
device is 1080P, 1080i, 720P, 576i or 480i.
● Shutdown and restart the set.
10
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