Frequently Asked Questions - Sitecom MD-300 Full Manual

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9 Frequently asked questions

Q. My PC cannot connect to PConTV. What can I do?
A. Check the status shown on the projection panel.
1. If the left line is not connected, then your PC is not connected to any network.
Please check your network connection.
2. If the left line is connected but the right line is disconnected, then no PConTV is
found in the network you are connected to. The IP of your Windows or Mac PC
should be in the same subnet as your PConTV device. The IP of PConTV can be
found on the lower-left corner of TV screen (default IP is 192.168.100.10 if not
connected to a network).
Q. My connection is broken during projection. What can I do?
A. There are several possible reasons to check:
1. Connection blocked by firewall or anti-virus software. Please add PConTV to the
allowed programs (white list) of your anti-virus program and firewall.
2. Power saving policy decreased performance of wireless network. Please set your
power saving to lowest and set performance to highest when performing
projection to TV.
Q. My audio is broken on TV. What can I do?
A. There are several possible reasons to check:
1. System is too busy. Close all other programs and try again.
2. Network not fast enough. Check connection speed.
Q. I have no sound on my TV. What can I do?
A. There are several possible reasons to check:
1. Volume too low. Turn the volume of your Windows or Mac PC to maximum value
for remote watching, or use your TV remote to turn volume on.
2. Your Mac player set audio output to another device. Check the audio output
setting of your player to use default audio device or soundflower (2ch).
Q. My movie is not running smooth (frame rate too low). What is the reason?
A. There are several possible reasons to check:
1. System not powerful enough. For Mac PC, a MacBook Pro or MacBook with dual
core 2GHz CPU or above is required for video projection. For Windows PC, the