Samsung MS19M8000 Series User Manual page 35

Problem
Heating is weak or The oven may not
slow. work, too much food
is being cooked, or
improper cookware is
being used.
The warm function The oven may not
does not work. work, too much food
is being cooked, or
improper cookware is
being used.
The thaw function The oven may not
does not work. work, too much food
is being cooked, or
improper cookware is
being used.
MS19M8000AS_AC_DE68-04466B-01_EN+CFR.indb 35
Cause Action
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food
and start the function again.
Use a microwave safe cooking
container with a flat bottom.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food
and start the function again.
Use a microwave safe cooking
container with a flat bottom.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food
and start the function again.
Use a microwave safe cooking
container with a flat bottom.
Problem Cause
The interior light The door has been left
is dim or does not open for a long time.
turn on.
The interior light is
covered by foreign
matter.
A beeping sound If the Auto Cook
occurs during function is being used,
cooking. this beeping sound
means it's time to turn
over the food during
thawing.
The oven is not The oven is installed on
level. an uneven surface.
There are sparks Metal containers are
during cooking. used during the oven/
thawing functions.
When power is The door is not
connected, the oven properly closed.
immediately starts
to work.
There is electricity The power cord or
coming from the power socket is not
oven. properly grounded.
There is water Water or steam may
dripping. be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
Action
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
STOP/CANCEL button.
Clean the inside of the oven and
check again.
After turning over the food,
press the START button again to
restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.
Close the door and check again.
Make sure the power cord and
power socket are properly
grounded.
Let the oven cool and then wipe
with a dry dish towel.
English 35
6/22/2018 12:29:11 PM