Troubleshooting - Intenso Music Mover Manual

12.

Troubleshooting

 The display is blank.
(1) The battery is empty. Charge the battery.
(2) The keys are locked. Please deactivate the key lock.
 No sound during playback of a file.
(1) The volume is too low. Increase the volume.
(2) The audio file is defective. Please transfer the file again.
 No connection can be established with the PC.
(1) The driver was not installed properly. Re-install the driver.
(2) Please carry out a main board update.
(Please refer to the manufacturer`s instructions)
 The track time displayed keeps on changing.
(1) The bit rate of the MP3 file changes during playback. Please use a universal bit
rate for compression.
 The PC shows an error on connection with the player.
(1) The player was disconnected during data transfer from the PC.
Never disconnect the player during data transfer.
 MP3 data is not played properly.
(1) The MP3 data was compressed in a wrong format, e.g. in MPEG 1 or 2.
Delete the file formats that are not supported.
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