Dyson pure cool Operating Manual page 27

PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a Dyson
machine owner. There are four ways to do this:
• Online at www.dyson.com/register
• Telephone the Dyson Helpline, 866-277-9896.
• Complete the enclosed Warranty Form and mail it to us.
• Smartphone. Download the Dyson Link app and you will be taken through registration
as part of the set up.
This will confirm ownership of your Dyson machine in the event of an insurance loss,
and enable us to contact you if necessary.
LIMITED 2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHAT IS COVERED
Your Dyson machine is warranted against original defects in materials and workmanship
for a period of 2 years from the date of purchase, when used for normal domestic
purposes in accordance with the Dyson Operating Manual. Please retain your proof of
purchase. If you do not have your proof of purchase, your warranty will start 90 days
after the date of manufacture, according to Dyson's records. This warranty provides, at
no extra cost to you, all labor and parts necessary to ensure your machine is in proper
operating condition during the warranty period. The replacement of any part of your
machine under warranty will not extend the period of warranty. Any parts which are
returned to Dyson will become the property of Dyson. Please call the Dyson Helpline at
1-855-533-1098 for more information.
For refurbished machines, length of warranty may differ, please see warranty letter
included with machine for warranty terms.
This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
• Replacement filter units. The machine's filter units are not covered by the warranty.
Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to,
or from:
• Damage caused by not carrying out the recommended machine maintenance.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not
in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United States,
e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by unauthorized parties or agents.
• Blockages – Please refer to the 'Troubleshooting' section and illustrations in this Dyson
Operating Manual for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your warranty, please contact Dyson.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not limited to warranty
of merchantability or warranty of fitness for a particular purpose, are limited to the
duration of this warranty. This limitation is not allowed by some States, and so this
limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described
below. Dyson will not be liable for any consequential damages or incidental
damages you may incur in connection with your purchase and use of your machine.
This limitation is not allowed by some States and so this limitation may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other rights
which vary by State.
• This limited warranty is not transferable.
WARRANTY SERVICE
• Please fill out and return the warranty form, or register online at www.dyson.com.
• Before a service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline on
866-277-9896. Most issues can be rectified over the telephone by our trained
Helpline staff.
IMPORTANT DATA PROTECTION INFORMATION
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register your Dyson
machine or the Dyson Link app;
WHEN REGISTERING YOUR DYSON MACHINE
• You will need to provide us with basic contact information to register your machine and
enable us to support your warranty.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson Link app;
this enables us to securely link your machine to your instance of the app.
• When you register, you will have the opportunity to choose whether you would like to
receive communications from us. If you opt-in to communications from Dyson, we will
send you details of special offers and news of our latest innovations. We never sell your
information to third parties and only use information that you share with us as defined
by our privacy policies which are available on our website at privacy.dyson.com.
27