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Summary of Contents for ADT IGB-02
- Page 1 Mobile Emergency Response User Guide...
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Page 2: Table Of Contents
Table of Contents Introduction ..............................3 What’s in the Box ............................4 Mobile Emergency Response Features..................... 5 Connecting Your ADT Mobile Emergency Response System ............. 6 Using the System ............................14 Mobile Device Light Indicator ........................15 Important Safety Information ........................16 Mobile Device Frequently Asked Questions .................. -
Page 3: Introduction
Mobile Emergency Response System. We welcome ® you to the ADT family and are happy to provide added peace of mind to our customers and their loved ones. If you have any questions please call our support team at 800.568.1216 (option 1). They are available 24/7/365, even on holidays. -
Page 4: What's In The Box
What’s in the Box Figure 1 Health Customer Support 800.568.1216 ®... -
Page 5: Mobile Emergency Response Features
Mobile Emergency Response Features Figure 2 Mobile Emergency Response User Guide... -
Page 6: Connecting Your Adt Mobile Emergency Response System
Connecting Your ADT Mobile Emergency Response System Step 1 Select a Location Place the Mobile Device cradle charger near the center of your home or in your bedroom. Place it near an electrical outlet. Step 2 Connect the Cradle Charger (refer to Figure 3) Plug the power cord into the slot on the back of the Cradle Charger, making sure ... - Page 7 Figure 3 WARNING To prevent electrical shock, please keep the system away from wet locations. Mobile Emergency Response User Guide...
- Page 8 Step 3 Charge Your Mobile Device Place the Mobile Device in the cradle charger. The yellow light on the front of the cradle charger will illuminate. If it does not, make sure you have placed the Mobile Device correctly in the charger. Refer to Figure 4. The Mobile Device will beep and illuminate within ...
- Page 9 Turning your Mobile Device ON or OFF To turn on your Mobile Device, press the ON/OFF button on the side of the Mobile Device and hold for approximately five (5) seconds. All of the lights will turn on and the green light will start blinking. This indicates the Mobile Device was successfully turned on.
- Page 10 The Mobile Device will ring several times, indicating your alarm is being sent to ADT. A trained ADT emergency operator will communicate with you through the Mobile Device and ask you if you are okay. Please state clearly to the operator that, “THIS IS A TEST.”...
- Page 11 The Mobile Device will ring several times, indicating your alarm is being sent to ADT. An ADT emergency operator will communicate with you through the Mobile Device and ask you if you are okay. Please state clearly to the operator that “THIS IS A TEST.”...
- Page 12 Mobile Device and still have the Help button on your wristband or neck pendant continue to communicate properly with the Mobile Device. ADT recommends that you perform this test with another person in order to avoid false dispatch of emergency help.
- Page 13 6. The Mobile Device will ring several times, indicating your alarm is being sent to ADT. 7. An ADT emergency operator will communicate with you through the Mobile Device and ask if you are okay. Simply respond by saying, “THIS IS A TEST.”...
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Page 14: Using The System
2. When you hear an operator asking if you are okay, please provide your status. 3. If you need help, ADT will work with you and the data transmitted by your Mobile device to determine your location. Help is dispatched by ADT through the closest available public emergency responders. -
Page 15: Mobile Device Light Indicator
Mobile Device Light Indicator Light Indicator What it Means Blinking slowly: Device is connected to the wireless network GREEN Blinking quickly: Device is NOT connected to the wireless network Blinking: Device is communicating with the GPS YELLOW satellite Blinking slowly (off charger): Battery is low—you have one (1) hour or less of battery power remaining On while charging: Battery is charging Off while charging: Battery is fully charged... -
Page 16: Important Safety Information
Important Safety Information 1. You must always carry the Mobile Device with you when going outside your home. 2. Wear your Help button at all times, especially in the shower and bed. 3. Test your system once a month. 4. The wristband and/or neck pendant will work if they are within 350 feet or less of the Mobile Device, depending whether you are inside or outside of your home. - Page 17 7. The Mobile Device has a GPS receiver that works best when it has an unobstructed view to the sky. 8. The Mobile Device battery is designed to last over 24 hours after it has been charged for three (3) hours. 9.
- Page 18 16. Never install electrical cords during a lightning storm. WARNING: STRANGULATION AND CHOKING HAZARD The neck pendant button lanyard has been designed to break away when tugged. However you can still suffer serious personal injury or death if the cord becomes entangled or stuck on objects. Health Customer Support 800.568.1216 ®...
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Page 19: Mobile Device Frequently Asked Questions
Emergency button for two (2) seconds to call for help. You will hear your Mobile Device beep and then you will hear an ADT operator asking if you are okay. If you are able to speak, please provide your status. - Page 20 However, you are encouraged to provide ADT with information on the best way for emergency personnel to gain access to your home during an emergency (lock box codes, keys with neighbors, hidden keys, etc.).
- Page 21 What happens if I push the button but I can’t speak? If you are unable to speak or be heard, we will assume it is an emergency and attempt to dispatch help through the closest available public emergency responders and then notify your personal contacts listed on your profile. If I accidentally set off the alarm, what do I do? If you accidentally set off the alarm, let the alarm go through then simply inform the emergency operator that this is a “false alarm.”...
- Page 22 Can I replace the silicone wristband? Yes, you may replace the wristband with a standard watchband of your choice. Does the wristband strap contain any latex? No, the strap is silicone based with no latex content. What if I move to a different home or apartment? We can transfer your service to your new location.
- Page 23 and access information. This helps ensure that if we have to alert emergency responders, they will have all relevant information to assist you without delays. Please remember to bring the following items when travelling away from home: Neck Pendant and/or Wristband, Mobile Device, Car Charger (if you purchased this additional accessory), Power Cord, and Cradle Charger.
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Page 24: Compliance Statements
Compliance Statements FDA Statement This system complies with regulation 21CFR 820 of the FDA Current Good Manufacturing Practice. The FDA is the official regulatory agency of all food, dietary supplements, medical devices, cosmetics and veterinary products in the United States. FCC Statement Product Mobile... - Page 25 15.105 (b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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Page 26: Rf Exposure Information
15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. RF Exposure Information This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) Energy set by the Federal Communication Commission of the U.S. -
Page 27: Technical Information
Technical Information Product Mobile Pendant Watch IGB-01, IGB-02 115 VAC 12 VDC 1.5 A IGB-01, IGB-02 Battery Backup 9.6 VDC 1.5 A IGM-01, IGM-02 Internal 3.7 VDC 930 mAh 115 VAC 5 VDC 3000 mA Battery Backup 4.2 VDC 3000 mA... -
Page 28: Legal Information
(GPS) data to operate properly. These systems are not controlled by ADT. There is always a chance that the System may fail to operate properly. The 911 emergency services line is an alternative to the System and the Services.
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