Thermal Cut-Off And Problem Solving - Eureka 2997 Series Owner's Manual

Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the on/off switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the
vacuum still does not work, take it to a Eureka Authorized Service Center for repair.
Problem
Motor will not start.
Vacuum does not
clean carpet or bare
floor.
No suction at the
end of hose.
Vacuum is hard
to push.
Brush roll will not turn.
6 Eureka Customer Service HELPLINE 1-800-282-2886
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Problem Solving
Make sure vacuum is turned off and power cord is unplugged.
Cause
Power plug
On / Off switch
Thermal cut-off
Dust cup and filters
Belt
Hose
Bare floor setting
Carpet height setting
Dust cup and filters
Filter screen
Hose
Vacuum height setting
Belt
Belt
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Turn On / Off switch to on ( I ).
• See above.
• Empty dust cup and/or change filters.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure foam filter, filter
screen and dust cup are installed properly.
• Replace a worn, cut or out-of-shape belt. Page 4
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
• For bare floor cleaning, turn height adjustment knob to
bare floor position. Refer to Quick Start Guide.
• For carpet cleaning, turn height adjustment knob to
another position. Refer to Quick Start Guide.
• Empty the dust cup and/or change the filters
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure foam filter, filter
screen and dust cup are installed properly.
• (Located above the dust cup). Check & clean debris to
maintain full air flow. Page 2
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
• Adjust knob to a higher position. Refer to Quick Start Guide.
• Replace a worn, cut or out-of-shape belt. Page 4
• Check brush roll for debris. Page 4
• Replace broken or out-of-shape belt. Page 4
Solution
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