Troubleshooting - Philips Mistral Series Instructions For Use Manual

Troubleshooting

This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
Problem
The iron is plugged in but the soleplate
is cold.
No steam
No shot of steam or no Vertical Shot
of Steam (specific types only).
Flakes and impurities come out of the
soleplate during ironing.
Red light is blinking (GC2425 and
GC2330 only).
Water droplets on fabric
(GC2425/2420/2415/GC2330/2326/2
325/2320 only)
Water droplets on fabric
(GC2415/2320/2315/2310/2305 only)
Water drips from the soleplate after
the iron has cooled down or has been
stored.
Possible cause(s)
Connection problem
Temperature dial set at MIN
Not enough water in the water tank.
The steam control has been set to
position O.
The soleplate is not hot enough
and/or the drip stop function (specific
types only) has been activated.
The (Vertical) Shot of Steam function
has been used too often within a very
short period.
The soleplate is not hot enough.
Hard water forms flakes inside the
soleplate.
The automatic shut-off function has
been activated (see 'Other features',
section 'Automatic shut-off').
The filling cap has not been closed
properly.
The temperature has been set too
low.
The iron has been put in horizontal
position while there was still water in
the water tank.
ENGLISH
Solution
Check the mains cord, the plug and
the wall socket.
Set the temperature dial to the
required position.
Fill the water tank (see 'Preparing for
use'; section 'Filling the watertank'.)
Set the steam position to Á, Ë or È
(see 'Using the appliance', section
'Steam ironing').
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Put the iron in horizontal position and
wait a while before using the (Vertical)
Shot of Steam function again.
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Use the Calc-Clean function a few
times (see 'Cleaning and maintenance',
section 'Calc-Clean').
Pick the iron up or move it slightly to
deactivate the automatic shut-off
function: the red light will stop blinking.
Press the filling cap until you hear a
click.
Set the temperature dial to a position
in the steam area (2 to MAX). Put
the iron on its heel and wait until the
temperature light has gone out before
you start ironing.
Empty the water tank and set the
steam control to position O after use.
Store the iron on its heel.
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