Troubleshooting - Emeril Lagasse PPC771 Owner's Manual

Troubleshooting

Symptom Possible Cause
Cannot open Pressure
Lid
Inner Lid is upside down
Pressure Lid does not Inner Lid Rubber Gasket is not properly
lock installed
Food level is too high to allow the lid to
close.
Cannot open Pressure
Float Valve and Pressure Release Valve
Lid after pressure is
are still raised
released
Pressure Lid incorrectly installed
Inner Lid not installed
Air escapes from the
rim of the Pressure Lid
Inner Lid Rubber Gasket not installed or
and pressure will not
incorrectly installed
increase
Food residue on Inner Lid Rubber Gasket
Inner Lid Rubber Gasket is damaged
or worn out
Food stuck on Float Valve Rubber Gasket
Air escapes from Float
Valve during operation Float Valve Rubber Gasket not installed
or installed incorrectly
Float Valve Rubber Gasket is worn out
Appliance is not filled with enough food
or water
Float Valve does
not rise
Air is escaping from rim of Lid and/or
from Pressure Release Valve
Float Valve not assembled correctly
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Emeril Lagasse Pressure Cooker Plus™ | Models: PPC771, PPC772 & PP772P
Solution
DO NOT FORCE OPEN.
Install the Inner Lid with the tab facing downward (ee INNER LID
ASSEMBLY in INSTRUCTIONS FOR PRESSURE LID ASSEMBLY, p. 14).
Press the middle hole in the Inner Lid onto the Pressure Lid's center
knob.
Remove some food so that it is not touching the Inner Lid.
Ensure the Pressure Release Valve is open. CAUTION: Hot steam may be
released during this process. DO NOT FORCE THE UNIT OPEN. Do not
place your face, hands, or body near the valve opening. Do not wrap your
arms or body around the Unit to try to open it. Allow the Unit to cool for
30 mins. before attempting to open again.
See ATTACHING LID in INSTRUCTIONS FOR PRESSURE COOKING,
p. 18.
Install Inner Lid (see INNER LID ASSEMBLY in INSTRUCTIONS FOR
PRESSURE LID ASSEMBLY, p. 14).
Install Inner Lid Rubber Gasket.
Clean Inner Lid Rubber Gasket.
Replace Inner Lid Rubber Gasket. Contact Customer Service (see the
back of the manual for contact information). for replacement parts.
Clean Float Valve Rubber Gasket
Install Inner Lid (see FLOAT VALVE AND RED PRESSURE INDICATOR
ASSEMBLY in INSTRUCTIONS FOR PRESSURE LID ASSEMBLY, p. 15).
Replace Float Valve Rubber Gasket. Contact Customer Service
for assistance (see the back of the manual for contact information).
Check recipe for proper quantities of solids and liquids.
Contact Customer Service for assistance (see the back of the manual
for contact information).
Float Valve should be able to move up and down, stopping only when
its Rubber Gasket meets the Lid interior. Ensure that its Rubber Gasket
is clean and the Float Valve can move freely.*
CONTINUED ON NEXT PAGE
Troubleshooting
Symptom Possible Cause
Liquid spitting out of
Too much liquid in Unit
Float Valve
Unit turns off
Appliance is overheated
unexpectedly
Display reads "LID" and Lid not positioned correctly or not fully
beeping sound occurs closed
Lid does not open Lid is put on incorrectly
*NOTE: If necessary to reassemble Float Valve, see FLOAT VALVE AND RED PRESSURE INDICATOR ASSEMBLY, p. 15.
DISPLAY ERROR INDICATOR
Error Code Cause of Error
E1 Bottom sensor open
E2 Bottom sensor short circuit
E3 Unit has overheated
E4 Pressure switch malfunction
LID Wrong lid
NOTE: DO NOT use or attempt to repair a malfunctioning appliance.
*See the back of the manual for Customer Service contact information.
Unit Specifications
Model Supply Rated
Number Power Power
PPC771 AC 120V ~60Hz 1000W
PPC772 AC 120V ~60Hz 1300W
PPC772P AC 120V ~60Hz 1300W
Solution
Allow the cooking cycle to finish. Clean the Float Valve thoroughly. Use
less liquid in future recipes.
Unplug and let the Unit cool for 30 minutes in order to reset.
Adjust Lid by following ATTACHING LID in INSTRUCTIONS FOR
PRESSURE COOKING, p. 18.
NOTE: Non-pressure programs require a glass lid or an unlocked lid.
DO NOT FORCE LID OPEN. Unplug the Unit and allow to cool down for at
least 30 minutes. Then, attempt to remove the Lid.
Solution
Contact Customer Service*
Contact Customer Service*
Let the Unit cool down before use
Contact Customer Service*
Attach the correct lid before use
Capacity Working Safety Working
of Inner Pot Pressure Pressure
6 qt. 0–80 kPa 80–90 kPa
8 qt. 0–80 kPa 80–90 kPa
8 qt. 0–80 kPa 80–90 kPa
Emeril Lagasse Pressure Cooker Plus™ | Models:PPC771, PPC772 & PP772P
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