Frequently Asked Questions - Odys DPF LOOK User Manual

Frequently Asked Questions

1. Why cannot the Digital Photo Frame display some files from my Flash card or USB device?
• Some unpopular memory cards are not compatible with the device. Use a card which matches with the Digital Photo Frame.
• The file formats on your card or USB device might not be supported (only JPEG pictures are accessible). Provide files with the supported
JPEG.
2. There is a memory card inserted in the Digital Photo Frame, but the device is not able to read the card. What can I do?
• First, make sure that you are using a memory card type that is supported by the Digital Photo Frame.
• Secondly, make sure that the memory card is inserted correct.
• Thirdly, check if the USB device is inserted into the unit. This Digital Photo Frame always reads the files in the USB device if USB device and
a card are inserted simultaneously.
• The file formats on your card might not be supported (only JPEG pictures are accessible). Provide files with the supported JPEG.
Note: Some digital cameras save images into non-standard formats. Please refer to the operating manual of your camera for specifics.
3. Why do some pictures load faster than others?
• Higher resolution pictures load slower. Use pictures with lower resolution to speed up the loading time.
Note: The Digital Photo Frame supports up to 4000*4000 pixels picture display.
4. Why does the screen not show anything?
• The device might not have been turned ON or the adapter is not well connected.
5. Can I rotate a picture on the screen?
• YES. Use the [ ] or [ ] button to rotate a picture.
Note: The rotated picture will return to its original orientation after you power off the Digital Photo Frame.
6. Why doesn't my Digital Photo Frame go into Auto-off or Auto-on status after I set it?
• Make sure you set current time correctly. The Digital Photo Frame will automatically turn on or turn off its display exactly at the Auto-on or
Auto-off time. If the time has already passed for the day, it will start entering Auto-on or Auto-off status at the specified time from the next day.
• Don't slide the power switch to OFF position after you turn the Digital Photo Frame to standby mode using the Remote Control.
7. What is the best picture resolution displayed on the screen?
• The best resolution is 800*600 and the max picture resolution of this Digital Photo Frame is 4000*4000 pixels.
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