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Service Modes, Error Codes, and Fault Finding
Main Menu
Sub-menu 1
Upload to USB
Download from USB
NVM editor
Type number
Production code
18AC SSB
18AC display
18AC supply
Upload to USB
Channel List
NVM Copy
Readable info
EDID Copy
Download from USB
Channel List
NVM Copy
EDID Copy
Initialize NVM
Press [OK] to Initialize NVM
immediately
How to Navigate
•
In the SAM menu, select menu items with the UP/DOWN
keys on the remote control transmitter. The selected item
will be indicated. When not all menu items fit on the screen,
use the UP/DOWN keys to display the next/previous men u
items.
•
With the "LEFT/RIGHT" keys, it is possible to:
–
(De) activate the selected menu item.
–
(De) activate the selected sub menu.
–
Change the value of the selected menu item.
•
When you press the MENU button once while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background).
•
Press the following key sequence on the remote control
transmitter: "062596" directlyfollowed by the "Home/Menu"
button to switch to SDM (donot allow the display to time out
between entries while keying the sequence).
How to Store SAM Settings
To store the settings changed in SAM mode (except the
RGB Align settings), leave the top level SAM menu by using
the POWER button on the remote control transmitter or the
television set. The mentioned exceptions must be stored
separately via the STORE button.
How to Exit SAM
Use one of the following methods:
•
Switch the set to STANDBY by pressing the mains button
on the remote control transmitter or the television set.
•
Via a standard RC-transmitter, key in "00" sequence.
Table 5-2 Factory mode overview
Default value
Item Item value
32"
0
F/W VERSION
Press OK
1
PANEL_ID
See table
2
DEMOD_TYPE
0
3
NVM ADDRESS
0
4
NVM VALUE
0
5
NVM STORE
Press OK
6
COPY NVM to USB
Press OK
7
COPY NVM to TV
Press OK
Sub-menu 2
39"
40"
48"
50"
back to div.table 6-3
0
2
0
1
back to
div.table
QM15.2E LA
Description
To upload several settings from the TV to an USB stick
To download several settings from the USB stick to the TV
NVM-editor will function as in the past: type number, production code, 18AC SSB,
18AC display, 18AC supply is a decimal value via digit entry
To upload several settings from the TV to an USB stick
To download several settings from the USB stick to the TV
To initialize a (corrupted) NVM. Be careful, this will erase all settings.
Note: When the TV is switched "off" by a power interrupt while
in SAM, the TV will show up in "normal operation mode" as
soon as the power is supplied again. The error buffer will not be
cleared.
5.2.4
Contents of the Factory mode:
Purpose
•
To perform extended alignments.
Specifications
•
Displaying and or changing Panel ID information.
•
Displaying and or changing Tuner ID information.
•
Error buffer clearing.
•
Various software alignment settings.
•
Testpattern displaying.
•
Public Broadcasting Service password Reset.
•
etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
•
Press the following key sequence on the remote control
transmitter: from the "menu/home" press "1999", directly
followed by the "Back/Return" button. Do not allow the
display to time out between entries while keying the
sequence.
After entering the Factory mode, the following items are
displayed,
55"
Description
Displays the software versions of the supplier, Flash PQ, Smart Picture,
BL Dimming, Source Meter, the Picture Quality checksum, the Dimming library, the
Source meter library, the Flash AQ, MCU and OAD software versions.
Displays and changes the Panel ID with the left and right cursor; be careful
changing this, it can result in not correct displaying the screen!
1
Choose
emod type.
d
NVM address 0 to 8191, Use Item 6 to change and 7 to store the data to the correct
NVM address
Displays the value at the NVM address of item 5
Use this option to save the data of item 6 to NVM address of item 5
Use this to store the NVM data to the REPAIR folder of a FAT formatted USB
memory stick. The TV will write two files in the REPAIR folder of the memory stick.
It will create this folder if it does not exist. The items are "Channel list", "Personal
settings", "Option codes", "Display-related alignments" and "History list". In case the
download to the USB stick was not successful "Failure" will appear. In this case,
check if the USB stick is connected properly. Now the settings are stored onto the
USB stick and can be used to download onto another TV or other SSB. Uploading
is of course only possible if the software is running and if a picture is available. This
method is created to be able to save the customer's TV settings and to store them
into another SSB.
Use this to store the NVM data from the USB memory stick to the TV. The TV will
save the two files which were created in item 8 to the NVM of the set. Use these
options when replacing a SSB. When "USB to TV Success" is displayed remove the
power and restart the TV
5.
EN 31
2015-Sep-30
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