Safe Mode Troubleshooting - AKCP SEC+ Product Manual

SEC+ and L-DCIM Product Manual

Safe Mode Troubleshooting

Important note: SSH/SFTP access is also active in Safe Mode, there are special cases when you
can use them. SSH is useful to manually check error logs and copy files to USB, with SFTP you can
copy files in/out of the unit easily.
What to do if power is lost during upgrade and Normal Mode doesn't start: As a recovery
feature, the unit will reboot back to Safe Mode and wait for either another attempt of Firmware Update
or Factory Reset. If the automatic reboot to Safe Mode doesn't work, you'll need to manually boot the
unit to Safe Mode by pressing Reset button for about 8 seconds during startup, or switch to Safe
Mode boot by SSH commands (see below).
How to manually switch to Safe Mode from Normal Mode SSH: Log in as Admin user and enter
the following commands, followed by pressing the Enter key after each line:
sudo /sbin/akcp/switch_recovery.sh
sudo reboot
Note: You'll be prompted for the Admin user password again when using commands with the "sudo"
prefix.
Provided by https://www.didactum-security.com/en/
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