Chamberlain K001D8395 Manual
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Chamberlain K001D8395 Manual

Commercial door operators
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  • Page 1 For more information, please visit www.devancocanada.com or call toll free at 855-931-3334...
  • Page 2 SAFETY INFORMATION IMPORTANT NOTES: • BEFORE attempting to install, operate or maintain the commercial door operator, you must read and fully understand Mechanical this manual and follow all safety instructions. • DO NOT attempt repair or service of a commercial door operator unless you are an Authorized Service Technician.
  • Page 3 General Information This guide is intended to help with Commercial Door Operator maintenance and troubleshooting. The guide offers several different troubleshooting scenarios and provides answers to frequently asked questions. The comprehensive, yet user-friendly guide will hopefully be used as a tool to solve all of the Commercial Door Operator maintenance problems you may encounter. SECTION A Basic Troubleshooting SECTION B...
  • Page 4 Table of Contents SECTION A Page Basic Troubleshooting...
  • Page 5 Basic Troubleshooting Always Follow Local Electrical Codes WARNING! If you are not trained in electrical safety, contact a professional electrical safety trainer. It is in your best interest to have electrical safety training. Do not attempt to work on a powered (turned on) operator if you have not received electrical safety training.
  • Page 6 Basic Troubleshooting Check Incoming Voltage Check the incoming power voltage to ensure readings are within 10% of the rated voltage. For example, a 115VAC- rated power line should read between 103.5 to 126.5VAC. Continue to monitor voltage as the operator is activated through one cycle.

  • Page 8: Table Of Contents

    Table of Contents SECTION B Logic Operators Industrial Duty Logic Operators Page Logic Board Overview Troubleshooting Selected Features Diagnostic Chart Symptoms And Solutions Error Codes Remote Controls Medium Duty Logic Operators Page Troubleshooting Symptoms And Solutions Error Codes Programming...

  • Page 9: Industrial Duty Logic Operators

    Logic Board Overview Industrial Duty Logic Operators LOGIC 5.0 - SERVICE KIT# K001D8395 Optional Auxiliary Card Receptacles Motor Direction Jumper Single Phase & Three Phase Current Sense Jumper Receiver LED Maintenance Alert System Button for Maximum Run Programming Timer Button...
  • Page 10 Logic Board Overview Industrial Duty Logic Operators Logic 5.0 Power Board - Dual Voltage Connections • Reduces stocking a wide variety of operators due to range of potentially required voltages. • Minimizes lost time if operator does not meet predetermined job site voltage requirements. 1 Phase Power Board 115/230V 3 Phase Power Board 575V Service Kit# ........
  • Page 11 Logic Board Overview Industrial Duty Logic Operators LOGIC 4.0 K001A6837 Optional Auxiliary Optional Auxiliary Card Receptacles Card Receptacles Motor Motor Direction Direction Jumper Jumper Single Phase Single Phase & Three Phase & Three Phase Jumper Receiver LED Jumper Receiver LED Maintenance Maintenance Maximum Run...
  • Page 12 Logic Board Overview Industrial Duty Logic Operators LOGIC 3.0 K001A5729 Optional Auxiliary Card Receptacles Single Phase and Three Phase Jumper Power LED Motor Direction Timer Defeat Jumper Open Limit Switch LED Learn Button Mid-Stop LED and LED Safety Limit Switch LED Entrapment Protection LED Close Limit...

  • Page 13: Troubleshooting

    Troubleshooting Industrial Duty Logic Operators Look For Green “POWER” LED The Industrial Duty Logic Operator has many features reducing time required to identify and make repairs, as well as time spent training service technicians. Please note when working on an operator, always follow proper electrical safety guidelines and local codes.
  • Page 14 Troubleshooting Industrial Duty Logic Operators Check Control Station (Continued) Terminals 2 and 3 are also a normally closed circuit used when an external interlock is present. If the external interlock is activated the “STOP” LED will not be lit. If the LEDs do not respond, disconnect the wall control station(s), put a jumper between the “STOP” and “COMMON” terminals, and try activating the LEDs by pressing the on-board 3-button control station next to the terminal strip.
  • Page 15 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Testing Single Phase Logic 3.0 And 4.0 Relays The following tests should be performed by a qualifi ed technician. A multimeter is required. (YE) (OR) MOTOR DIRECTION (GY) SLOT SLOT (YE) (BK) (OR) (PU) See Motor (BR) (WH)
  • Page 16 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Testing Three Phase Logic 3.0 And 4.0 Relays The following tests should be performed by a qualifi ed technician. A multimeter will be required. (GY) (YE) (RD) (WH) (PU) (YE) (OR) MOTOR DIRECTION (GY) SLOT SLOT...
  • Page 17 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Checking Logic 5.0 Single Phase Motor The following tests should be performed by a qualifi ed technician. A multimeter will be required. Turn power off to the operator. Locate the motor plug on the POWER BOARD and unplug. Set the multimeter to continuity/ohms.
  • Page 18 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Checking Logic 5.0 Three Phase Motor The following tests should be performed by a qualifi ed technician. A multimeter will be required. Turn power off to the operator. Locate the motor plug on the POWER BOARD and unplug. Set the multimeter to continuity/ohms.
  • Page 19 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Checking Logic 5.0 Single Phase Brake And Power Board The following tests should be performed by a qualifi ed technician. A multimeter is required. To Check Brake (when present) To Check Power Board To Check Brake (When Present) Turn power off to the operator.
  • Page 20 Troubleshooting Industrial Duty Logic Operators Advanced Troubleshooting: Checking Logic 5.0 Three Phase Brake And Power Board The following tests should be performed by a qualifi ed technician. A multimeter will be required. To Check Brake (when present) To Check Power Board To Check Brake (When Present) Turn power off to the operator.

  • Page 21: Selected Features

    Selected Features Industrial Duty Logic Operators Car Dealer Mode Feature: The car dealer mode uses the SBC (Single Button Control input) SELECTOR DIAL to bring the door from a closed position to the programmed Open Mid-Stop position and keep it at that location even with multiple inputs. Benefi...

  • Page 22: Diagnostic Chart

    Diagnostic Chart Industrial Duty Logic Operators The industrial duty logic boards (5.0, 4.0, 3.0) have several LEDs to assist in the installation and troubleshooting of the operator. The following chart should assist in verifying the operator is functioning properly. Turn the selector dial to DIAGNOSTIC to keep the door from moving while troubleshooting.

  • Page 23: Symptoms And Solutions

    Symptoms and Solutions Industrial Duty Logic Operators SYMPTOM: The Operator Will Not Respond To Any Commands POSSIBLE CAUSE: SOLUTION: No power supply Verify primary line voltage from power source. Green POWER LED must be on. Operator 3-button control station is miswired Use the OPEN, CLOSE and STOP LEDs to help check correct wiring.
  • Page 24 Symptoms and Solutions Industrial Duty Logic Operators SYMPTOM: The Door Will Move About A Foot, Then Stop. After Stopping, Only Constant Pressure Commands Will Move The Door POSSIBLE CAUSE: SOLUTION: RPM sensor is not connected properly or may need to a) Check the RPM assembly for loose connections.

  • Page 25: Error Codes

    Error Codes Industrial Duty Logic Operators LiftMaster Logic 3.0, 4.0, and 5.0 Operators incorporate a self-diagnostic feature built into the MAS LED. In addition to indicating when routine maintenance is due, the MAS LED can be used to troubleshoot problems with the operator.
  • Page 26 Remote Controls Industrial Duty Logic Operators Error Codes Error codes will be displayed by the radio receiver LED on the logic board. NOTE: The logic 3.0 and Logic 4.0 radio receivers are compatible with Security+ ® 315MHz remote controls and DIP switch remote controls.

  • Page 27: Remote Controls

    Remote Controls Industrial Duty Logic Operators Compatibility Chart - 315 & 390MHz And Security+ 2.0™ Compatible with these CDO Models that have On-Board Radio Receivers MEDIUM- LOGIC LOGIC 4.0 LOGIC 4.0 (PURPLE MODEL DESCRIPTION DUTY 315MHZ 390MHZ LEARN LOGIC BUTTON) Remote Controls 893MAX 3-Button Remote Control...

  • Page 28: Medium Duty Logic Operators

    Troubleshooting Medium Duty Logic Operators MEDIUM DUTY LOGIC BOARD ITEM DESCRIPTION FUNCTION Open Button Open Door Close Button Close Door Stop Button Stop Door Learn Button Programs the remote controls and performs additional programming. Timer-to-Close Button Programs the Timer-to-Close. Purple Wire Antenna Primary Antenna.

  • Page 29: Symptoms And Solutions

    Symptoms and Solutions Medium Duty Logic Operators SYMPTOM: Operator Will Not Respond To Any Commands POSSIBLE CAUSE: SOLUTION: No power Verify primary line voltage (120 Vac, 60 Hz) is present at terminals L1 & L2. The LED will fl ash when power is present. Stop circuit not complete Verify Stop Button input (terminals 3 &...

  • Page 30: Error Codes

    Error Codes Medium Duty Logic Operators The status of a Medium Duty Logic Operator can be determined by counting the number of fl ashes of the LED on the logic board. DIAGNOSTIC LED TABLE # OF LED FLASHES STATUS SOLUTION System OK.

  • Page 31: Programming

    Programming Medium Duty Logic Operators Requires LiftMaster Monitored Entrapment Protection (LMEP) device. See installation manual for selection and installation of LiftMaster Monitored Entrapment Protection (LMEP) devices. REMOTE CONTROLS Built in 315 MHz radio receiver permits as many as 20 Security+ ®...
  • Page 32 Programming Medium Duty Logic Operators TIMER-TO-CLOSE Timer-to-Close feature enables the Medium Duty Logic Operator to close from the open limit after a preset time, adjustable from 5 to 60 seconds in 5 second increments. To Program Begin with the door in a fully closed position. Press and release the LEARN button to enter program mode (LED will light).
  • Page 34 Table of Contents SECTION C Mechanical Operators Page Symptoms And Solutions...
  • Page 35 Symptoms And Solutions Mechanical Operators SYMPTOM: The Motor Hums And The Motor Output Shaft Will Not Rotate POSSIBLE CAUSE: SOLUTION: Brake did not release (if present) Check the solenoid and check brake adjustment settings. Door locked or jammed Check door. Dead phase Check the power supply.
  • Page 36 Symptoms And Solutions Mechanical Operators SYMPTOM: Door Drifts After The Operator Is Shut Off POSSIBLE CAUSE: SOLUTION: Brake needs adjusting (if present) Check and adjust brake. Door poorly balanced Check and adjust door/springs. SYMPTOM: Door Travels Down And Then Stops And Reverses POSSIBLE CAUSE: SOLUTION: A sensing device is being activated...
  • Page 37 Symptoms And Solutions Mechanical Operators SYMPTOM: Motor Is Running But The Door Will Not Move POSSIBLE CAUSE: SOLUTION: The door is obstructed or locked Check the door The clutch may need adjustment Adjust the clutch. SYMPTOM: Operator Continues To Run At End Of Door Travel POSSIBLE CAUSE: SOLUTION: Limits are not set correctly...
  • Page 38 Table of Contents SECTION D Basic Electrical Information Page Basic Electrical Circuit Limit Switches Multimeter Relays Transformers...

  • Page 39: Basic Electrical Circuit

    Basic Electrical Circuit Basic Electrical Information A basic electrical circuit is made up of one continuous electrically conductive loop. As an example, see the wiring diagram of a typical fl ashlight to the right. Electricity fl ows from positive (+) to negative (-). The switch stops the electricity from fl...

  • Page 40: Limit Switches

    Limit Switches Basic Electrical Information Activation Arm Normally Closed Press this lever down to activate the switch Normally Open Common Three prongs are present on a limit switch. They are labeled Common or “Com”; Normally Open, abbreviated NO; and Normally Closed, abbreviated NC. Below is a wire diagram of a limit switch. When no pressure is applied to the limit switch activation arm, electricity will fl...

  • Page 41: Multimeter

    Multimeter Basic Electrical Information When shopping for a meter, look for a meter able to fi t in a shirt pocket or clip on a belt. A meter with an audio signal (buzzer) for continuity checks is recommended. Checking Ohms/Continuity When checking the operation of a switch, select the ohm mode on multimeter.

  • Page 42: Relays

    Relays Basic Electrical Information Relays In commercial operators, relays are often used to either control certain operator functions or activate/deactivate ancillary devices such as heaters or lights. When electricity is applied to a relay coil, it energizes a magnet and will close a Normally Open switch or open a Normally Closed switch.
  • Page 43 Relays Basic Electrical Information Relays are available with different coil voltages and contact options. LiftMaster’s line of commercial operators primarily use Double Pole/Double Throw Relays. A pole is another name for a switch. Double Pole is two separate switches being turned on or off by the same activation coil (two separate Comms, NCs and NOs). Double Throw means there are two positions for the output (NO and NC).

  • Page 44: Transformers

    Transformers Basic Electrical Information Transformers Transformers are used to change incoming voltage to a different outgoing voltage. A transformer has a primary side (incoming voltage) and a secondary side (outgoing voltage). The primary side connects to wires from the main power source and the secondary side outputs the new voltage created.
  • Page 45 Transformers Basic Electrical Information Example for calculating amperage draw: Below is an example of text for a label that could be placed on accessory devices: Output Rating…5 AMPS 28VAC or DC Max Power…24VAC @ 30ma The “Power” rating is required. The transformer’s secondary side is 24VAC and the transformer is rated for 20VA. The example accessory above uses 30 milli-amps, which is .03 Amps.
  • Page 46 Table of Contents SECTION E General Information Page Frequently Asked Questions Suggested Service Truck Supplies Recommended Wire Gauge Chart Amperage...
  • Page 47 Frequently Asked Questions General Information 1. What Are The Minimum Features Required To Be Programmed On A Logic Operator? 2. How Is The Maximum Run Timer Feature Set Up? 3. What Are The LiftMaster Approved Entrapment Protection Devices? 4. How Is The Maintenance Alert System Feature Set Up? 5.
  • Page 48 Frequently Asked Questions General Information 5. How Is The Timer To Close Feature Set Up? Timer to Close is used to close a door automatically after a preset amount of time has passed. Logic 3.0 To set the Timer to Close: •...
  • Page 49 Frequently Asked Questions General Information 8. How Can The Operator Be Set To The Original Factory Default Settings? To reset most of the user-installed settings back to factory defaults: • Turn the selector dial to DIAGNOSTIC. • Press and hold the STOP button for 5 seconds. The MAS LED will fl ash momentarily when the factory defaults have been restored.
  • Page 50 Suggested Service Truck Supplies General Information The items listed below are intended for repair of a LiftMaster operator and not necessarily for repair of a door. MULTIMETER - Look for a meter that has an audio signal for continuity. To make working on a ladder safer and easier, look for test leads able to grip onto the wire being tested.
  • Page 51 Recommended Wire Gauge Chart General Information Recommended Control Wire Gauge Based On Wire Run Length For Mechanical Operators Logic Operators are rated for up to 1000 feet with 18-gauge wire. Wire Gauge Control Wire Distance (AWG) MECHANICAL LOGIC Feet Feet 1000 NOTES: 1) These distances are for accessory wires such as 3-button control stations, photo-eyes, loop detectors and treadle...
  • Page 52 Amperage General Information TABLE 1 Amperage By Model/Horsepower And Voltage (All Voltages Are 60Hz) Model 115V 230V 1ph 230V 3ph 460V 575V LGJ (OBSOLETE) ATS2113X ATSW MGJ ** MT, MJ & MH ** 11.2 T, J & H T, J, H, HJ, DJ, DHJ, & SD *** 11.2 1.75 T, J, H, HJ, DJ, DHJ, &...
  • Page 54 Table of Contents SECTION F Wiring Diagrams Page Logic 5.0 - Single Phase Logic 5.0 - Three Phase Logic 4.0 - Single Phase Logic 4.0 - Three Phase Logic 3.0 - Single Phase Logic 3.0 - Three Phase Medium Duty Logic Operator Mechanical Operator - Single Phase Mechanical Operator - Three Phase...

  • Page 55: Logic 5.0 - Single Phase

    Logic 5.0 - Single Phase Wiring Diagrams Refer to the installation manual for LiftMaster Monitored Entrapment Ancillary Sensing Protection (LMEP) Edge device connections 3-Button Control Station Open/Close Hoist Interlock Single Button TMR DEF When Present SWITCH Remove Jumper To Install External Door Interlock NOTE: Lock Sensor is provided on Models DJ and DH only, red wire from...

  • Page 56: Logic 5.0 - Three Phase

    Logic 5.0 - Three Phase Wiring Diagrams Refer to the installation manual for LiftMaster Ancillary Monitored Entrapment Sensing Protection (LMEP) Edge device connections 3-Button Control Station Open/Close Hoist Interlock Single Button TMR DEF When Present SWITCH Remove Jumper To Install External Door Interlock NOTE: Lock Sensor is provided on Models DJ and DH only, red wire from...

  • Page 57: Logic 4.0 - Single Phase

    Logic 4.0 - Single Phase Wiring Diagrams OPEN Maintenance CLOSE Alert LED (RD) (WH) STOP Open 3-Button Control Station 115V MOTOR CONNECTION 230V MOTOR CONNECTION Close NOTE: Gray (GY) and purple (PU) motor wires are reversed Sensing Edge for H and HJ right hand models and all GH and J models. Stop Refer to the installation manual for LiftMaster Monitored...

  • Page 58: Logic 4.0 - Three Phase

    Logic 4.0 - Three Phase Wiring Diagrams (BL/BK) (GY) (GY) (GY) OPEN (BR) (BR) (BR) (PU) (PU) (PU) Maintenance (BR) (BR) (BR) Alert LED CLOSE (YE) (YE) (YE) (RD) (WH) (BL/BK) STOP 208/230V MOTOR CONNECTION 460V MOTOR CONNECTION 575V MOTOR CONNECTION Open NOTE: Gray (GY) and purple (PU) motor 3-Button Control Station...

  • Page 59: Logic 3.0 - Single Phase

    Logic 3.0 - Single Phase Wiring Diagrams NOTE: Gray (GY) and purple (PU) motor wires are reversed for H and HJ right hand models and all GH and J models. OPEN Maintenance CLOSE Alert LED (RD) (WH) STOP Open 3-Button Control Station 115V MOTOR CONNECTION 230V MOTOR CONNECTION...

  • Page 60: Logic 3.0 - Three Phase

    Logic 3.0 - Three Phase Wiring Diagrams NOTE: Gray (GY) and purple (PU) motor wires are reversed for H and HJ right hand models and all GH and J models. (BL/BK) (GY) (GY) (GY) OPEN (BR) (BR) (BR) (PU) (PU) (PU) Maintenance (BR)

  • Page 61: Medium Duty Logic Operator

    Medium Duty Logic Operator Wiring Diagrams Green Brake (BMT only) e i l are capped separately Blue* Black White* Black Capacitor Motor OPEN CLOSE STOP Brown** Brown** Orange If Interlock is not Purple used, wires are capped together. Yellow Remove Jumper to Install External Door Interlock.

  • Page 62: Mechanical Operator - Single Phase

    Mechanical Operator - Single Phase Wiring Diagrams WARNING...

  • Page 63: Mechanical Operator - Three Phase

    Mechanical Operator - Three Phase Wiring Diagrams TO TERMINAL #2 ORANGE WARNING PURPLE RADIO TIMER YELLOW ( OPTIONAL ) RECEIVER ALWAYS DISCONNECT PURPLE POWER WHENEVER TO TERMINAL #3 AUX.TERMINAL INSTALLING OR SERVICING BLOCK FOR RADIO YELLOW GREY THE DOOR OPERATOR. PURPLE GREY SAFETY...
  • Page 65 HOW TO ORDER REPAIR PARTS DEVANCO CANADA 19192 HAY ROAD, UNIT Q SUMMERSTOWN, ON K0C 2E0 TOLL FREE: 855-931-3334 www.devancocanada.com WHEN ORDERING REPAIR PARTS PLEASE SUPPLY THE FOLLOWING INFORMATION: 3 PART NUMBER 3 DESCRIPTION 3 MODEL NUMBER...

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K001a5729K001a6837

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