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Table of Contents
Troubleshooting
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Summary of Contents for Rinnai One 11i
- Page 1 Indoor models: Outdoor models: One 11i (REU-A1111FFU-E) One 11e (REU-A1111W-E) Infinity 14i (REU-A1420FFU-E) Infinity 14e (REU-A1420W-E) Infinity 17i (REU-A1720FFU-E) Infinity 17e (REU-A1720W-E) Instantaneous water heaters Operation and installation manual...
- Page 2 Quality system standard ISO 9001 The design, development and manufacture of gas water heating appliances done under Rinnai’s quality management system is certified under the quality management system Standard ISO 9001. Certified by: Japan Gas Appliances Inspection Association - JIA-QA Center...
- Page 3 Dear Customer, our compliments for having chosen a Rinnai top-quality product, able to assure well-being and safety for a long period of time. As a Rinnai Customer you can also count on a qualified after-sales service to guarantee a constant efficiency of Your appliance.
- Page 4 WARRANTY Dear Customer, Our compliments for having chosen a Rinnai product. The standard Rinnai warranty does not affect the terms of the legal warranty on customer’s good and relates to Rinnai products purchased. WHAT IS COVERED? The warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai installation instructions, subject to the terms within this limited warranty document.
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Page 5: Table Of Contents
CONTENTS 1. USER’S INSTRUCTIONS ..........................7 1.1 FEATURES AND BENEFITS ........................8 1.2 IMPORTANT SAFETY INFORMATION ....................... 9 1.3 OPERATION ............................. 11 1.3.1 SELECTABLE TEMPERATURES ....................12 1.3.2 OPERATION WITH THE STANDARD CONTROl PANEl ............12 1.3.3 OPERATION WITH MUlTIPlE CONTROl PANElS ..............13 1.3.4 OPERATIONAl SAFETY INFORMATION .................. -
Page 7: User's Instructions
1. USER’S INSTRUCTIONS The following section provides instructions for proper use of the product. This section is intended for the use by qualified technical personnel and end users. -
Page 8: Features And Benefits
Outdoor model Outdoor model The Rinnai continuous flow water heater products NEVER RUN OUT of hot water. Whilst electricity, water and gas supplies are connected, hot water is available whenever hot water taps are open. Built into the main micro-processor is the facility to LIMIT THE MAXIMUM TEMPERATURE of the hot water supplied. -
Page 9: Important Safety Information
Rinnai technical service center. Use original Rinnai parts to repair the appliance. In case of unusual noise, vibration or smell, stop the appliance and contact the Rinnai service for further information If you smell gas: - isolate the main gas supply;... - Page 10 Hot water at 60°C can severely burn a child in less than a second. At 50°C it takes five minutes. Always test the temperature of the water before any use. To prevent these risks, Rinnai reccomends to consider setting your hot water production at a maximum temperature of 50°C.
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Page 11: Operation
1.3 OPERATION The Rinnai water heater is able to supply hot water at a constant temperature, making sudden changes that result from the simultaneous use of several users or from variations in the temperature of the cold water used to feed the appliance (pre-heated water from solar panels, etc). -
Page 12: Selectable Temperatures
The appliance is set at the factory to allow the selection of a maximum temperature of 55°C. This limit is generally more than adequate for most domestic uses, but it is possible to modify it according to your needs. A Rinnai specialized technician can modify the device electronics by modifying the maximum allowed temperature, bringing it to a higher value or limiting it further. -
Page 13: Operation With Multiple Control Panels
Deluxe bathroom model, is equipped with an automatic bathtub filling function (contact Rinnai for further information on the commands remote Deluxe or visit the Rinnai website: www.rinnai.it). Deluxe ‘bathroom’ optional remote Remote controls of another brand are not compatible. -
Page 14: Operational Safety Information
1.3.4 OPERATIONAL SAFETY INFORMATION The following instructions and recommendations describe some important features of the operation of the appliance. This appliance is not intended for use by persons with reduced physical, sensory or mental abilities, or lack of experience and knowledge, unless they are supervised or instructed on the use of the appliance by a person responsible for their safety. -
Page 15: Recirculation Kit For Domestic Hot Water (Rcd-Xhf)
This accessory is equipped with antifreeze protection, expansion tank and safety valves. It can be programmed to manage time slots and control the temperature of its recirculation loop. In conjunction with Rinnai water heater, the recirculation kit solves the problem of long waits and waste of water. -
Page 16: Trouble Shooting
1.4 TROUBLE SHOOTING Rinnai products are all equipped with a self-diagnosis system: in case of failure, an error code appears on the control panel display and flashes. This function can be very useful for diagnosing the problem and tracing the causes, avoiding, where possible, the need for an external intervention by an authorized Rinnai technician. -
Page 17: Troubleshooting Without Controllers (Outdoor Models)
You with the best service on Rinnai products. It is recommended to write down the model and serial number of the appliance before contacting Rinnai: this information will help us to frame the problem faster and to guarantee You a better service. -
Page 19: Installer's Istructions
2. INSTALLER’S ISTRUCTIONS The following section provides specific instructions for the proper installation of the product. This section is intended for the use by qualified technical personnel. -
Page 20: Installation Warnings
Outdoor models do not require the installation of any exhaust system. Rinnai products must only be installed by qualified technical personnel, following the requirements of the UNI and CEI standards, current legislation and local technical regulations, according to the indications of good technique. In particular, the UNI 7129 and 7131 standards and the CEI 64-8 and 64-9 standards must be respected. -
Page 21: Unpacking The Water Heater
2.2 UNPACKING THE WATER HEATER Before installation, check that the product is prepared for the type of gas used and that it is free of damage. If you find any damage to the appliance, do not proceed with the installation: contact the retailer immediately. The following accessories are supplied inside the packaging, together with the appliance and this instruction manual: (5x) Screws and wall (2x) Extra large brackets... -
Page 22: Indoor Models
2.3.1 INDOOR MODELS... -
Page 23: Dimensions
2.4 DIMENSIONS POWER SUPPLY CABLE WATER OUTLET WATER INLET REU-A1111FFU / A1420FFU / A1720FFU CONNECTIONS 34.6 R1/2 (15mm) COLD 47.6 R1/2 (15mm) 37.6 R1/2 (15mm) NOTE: dimensions in mm POWER SUPPLY CABLE WATER OUTLET WATER INLET REU-A1111W / A1420W / A1720W CONNECTIONS 34.6 R1/2 (15mm) -
Page 24: General Scheme And Operation Principles
2.5 GENERAL SCHEME AND OPERATION PRINCIPLES 2.5.1 OPERATION PRINCIPLES Ignition Press the ‘On/Off’ button on the controller to switch the appliance on; the relative led (models for external), the display and the priority lED will light up. When a hot water tap opens, the flow sensor rotates when water passes and sends a signal to the main control board (PCB). -
Page 25: Installation
Contact Rinnai or your supplier for further instructions. When connecting the water supply pipes, it is recommended to have a valve and a filter on the cold water inlet union, and a valve on the hot water outlet. -
Page 26: Electrical Connection
The appliance is supplied with an electric cable already fitted with a plug. In case of replacement, contact a qualified technician and use only original Rinnai spare parts to avoid invalidating the warranty. he use of plug adapters, multiple sockets or prounges is not permitted. -
Page 27: Flue System
90° bend used. The maximum number of 90° bends that can be used for Infinity 14i and 17i models is three; one for the One 11i model. Any combination of bends and extensions that comply with the maximum equivalent length and the maximum number of 90°... - Page 28 REU-1720FFU The following are the main dimensions when insalling some elements of the flue system: (All dimensions in mm) Scarico a parete Horizontal flue Split system Condensate trap ø 60/100 ø 80-80 ø 60/100 The main minimum distances of respect, required by the technical Standard UNI 7129 for the correct positioning of the exhaust terminals of appliances equipped with a fan with a thermal capacity between 16 and 35kW, are shown in the table below: (mm)
- Page 29 Main configurations of the flue system: the main type configurations of the flue system are shown below. CONCENTRIC SYSTEM Ø60/100mm A) DIRECT FLUEING WITH WALL TERMINAL FOT-HX060-A07 Horizontal ue kit ø60/100 L=750mm B) HORIZONTAL EXTENSION FLUEING WITH WALL TERMINAL C) HORIZONTAL/VERTICAL EXTENSION FLUEING WITH ROOF TERMINAL FOT-HX060-A07 Horizontal ue kit FOT-HX080-009...
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Page 30: Remote Controller
A maximum of two Deluxe ‘bathroom’ (BC-100V) controls can be installed. • The fourth remote control must be of the Standard type (MC-601). To learn more about the Deluxe remote controls, contact Rinnai or visit: www.rinnai.it. Location • Do not install water controllers near a heat source, such as a cook top, stove or oven. Heat, steam, smoke and hot oil may cause damage. -
Page 31: Standard Remote Controller (Mc-601) Installation
Communication cable Wired remote controllers operate at an extra low voltage (12 Volts DC) which is supplied from the water heater. A 10m long communication cable is supplied for connection to the water heater. It is possible to prolongue the communication cable by using a similar one, up to a total max length of 50m. -
Page 32: Control Panel Programming
2.8 CONTROL PANEL PROGRAMMING Are there four control panels connected (control panel + remote controllers)? QUESTION If there are up to 3 control panels connected, go to question 2. YES: You need to activate the fourth controller as follows: STEP 1: On the ‘Master’ controller only, press and hold the ‘Priority’ and ‘On/Off’ buttons simultaneously (see Fig. -
Page 33: Commissioning
After testing is completed, explain to the householder the functions and operation of the water heater and the controllers. • Remind the customer to complete the warranty card and forward it to Rinnai. • Inform customer on use of an adequate water softening system to prevent damages to heat exchanger. -
Page 35: Maintenance Instructions
3. MAINTENANCE INSTRUCTIONS The following section provides specific instructions for proper maintenance of the product. This section is intended for the use by qualified technical personnel. -
Page 36: Pcb Interface Layout And Functions
3.1 PCB INTERFACE LAYOUT AND FUNCTIONS Operation of the PCB interface To enter into the PCB’s programming mode press PB2 until the lED digital display shows “1” (Gas type); Communication interface socket the current set value of “menu 1” will be displayed shortly PB1 - Data transfer button: afterwards (the possible values of “menu 1”... -
Page 37: Gas Conversion And Pressure Adjustment
3.2 GAS CONVERSION AND PRESSURE ADJUSTMENT Only qualified professionals are authorized to carry out the operations described. IMPORTANT The product warranty does not cover any alterations due to non-qualified personnel. The min and max gas operating pressures are factory pre-set: under normal circumstances any adjustment is not required during installation. -
Page 38: Data Transfer Between Pcb's
3.3 DATA TRANSFER BETWEEN PCB’S If a new PCB needs replacing, you can transfer data (gas type, model type, gas pressure and error history) from the existing PCB to the new one by doing the following: Check the current settings and note them on a piece of paper. Adjust the dip switch settings on the new PCB according to the old one. -
Page 39: Flow Chart
3.5 FLOW CHART... -
Page 40: Wiring Diagram And Diagnostic Points
3.6 WIRING DIAGRAM AND DIAGNOSTIC POINTS MEASUREMENT POINT COMPONENT RANGE OF VALUE CN/Con.re WIRE COLOUR MAIN POWER CODE BR-BL AC198-264V REMOTE CONTROLLER BK-BK DC11-13V IGNITER R-BK DC11-13V (DURING IGNITION) Y-BODY (GND) OVER DC5V (DURING OPERATION) FLAME ROD Y-FlAME ROD OVER 1μA (DURING OPERATION) THERMAL FUSE BElOW DC1V,BElOW 1Ω... -
Page 41: Maintenance
The appliance must be inspected, repaired and maintained by a licensed professional. The licensed professional must verify proper operation after servicing. For more detailed instructions on maintenance contact Rinnai or your supplier. Cleaning It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean. - Page 42 Pour chemical product used to flush heat exchanger into water (acid 8-10% of water content). Place the drain hose (H3) and the hose (H2) to the Rinnai pump inlet into the cleaning solution. water heater Open both service valves (V1 and V2) on the hot water and cold water lines.
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Page 43: Manual Draining Of The Water Heater
3.7.2 MANUAL DRAINING OF THE WATER HEATER If the water heater is not going to be used during a period of possible freezing weather, it is recommended that the water inside the water heater be drained. To manually drain the water: Shut off cold water supply and gas supply. -
Page 44: Technical Data
3.8 TECHNICAL DATA Model REU-A1111FFU-E Unit Installation Indoor / Outdoor: in partially protected area G20 Nat Gas min gas pression 1.83 mbar G20 Nat Gas max gas pression 4.97 mbar G230 Air/Propane min gas pression 2.15 mbar G230 Air/Propane max gas pression 6.22 mbar G30 Butane min gas pression... - Page 45 Model REU-A1420FFU-E Unit Installation Indoor / Outdoor: in partially protected area G20 Nat Gas min gas pression 1.92 mbar G20 Nat Gas max gas pression 8.40 mbar G230 Air/Propane min gas pression 2.15 mbar G230 Air/Propane max gas pression 9.80 mbar G30 Butane min gas pression 2.68...
- Page 46 Model REU-A1720FFU-E Unit Installation Indoor / Outdoor: in partially protected area G20 Nat Gas min gas pression 1.92 mbar G20 Nat Gas max gas pression 10.85 mbar G230 Air/Propane min gas pression 2.15 mbar G230 Air/Propane max gas pression 13.55 mbar G30 Butane min gas pression 2.68...
- Page 47 Model REU-A1111W-E Unit Installation Outdoor G20 Nat Gas min gas pression 1.58 mbar G20 Nat Gas max gas pression 4.21 mbar G230 Air/Propane min gas pression 1.89 mbar G230 Air/Propane max gas pression 5.39 mbar G30 Butane min gas pression 2.29 mbar G30 Butane max gas pression...
- Page 48 Model REU-A1420W-E Unit Installation Outdoor G20 Nat Gas min gas pression 1.58 mbar G20 Nat Gas max gas pression 6.35 mbar G230 Air/Propane min gas pression 1.89 mbar G230 Air/Propane max gas pression 8.10 mbar G30 Butane min gas pression 2.29 mbar G30 Butane max gas pression...
- Page 49 Model REU-A1720W-E Unit Installation Outdoor G20 Nat Gas min gas pression 1.58 mbar G20 Nat Gas max gas pression 9.00 mbar G230 Air/Propane min gas pression 1.89 mbar G230 Air/Propane max gas pression 11.57 mbar G30 Butane min gas pression 2.29 mbar G30 Butane max gas pression...
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Page 50: Product Fiche
3.9 PRODUCT FICHE Unit Supplier’s name Rinnai Italia srl Supplier’s model REU-A1111FFU-E REU-A1111W-E load profile Water heating energy efficiency class Water heating energy efficiency (ƞ 69.2 65.3 Annual electricity consumption (AEC) kWh/annum Annual fuel consumption (AFC) - (Hs) GJ/annum Temperature setting °C... - Page 52 Via Liguria, 37 41012 - Carpi, Modena Italia Tel: 059 622 9248 e-mail: info@rinnai.it rinnai.it V.2 - 190730 - This manual replaces any edition previously published.
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