Troubleshooting - Sony Glasstron PLM-A35E Operating Instructions Manual

Troubleshooting

If you have any questions or problems not listed below, contact your Sony dealer or local
authorized Sony service facility.
Symptom
The playback picture does
not appear.
The picture is dark or
dim.
Horizontal stripes appear.
The picture suddenly
disappears.
Picture and/or sound has
noise.
The picture has no sound.
The sound is noisy.
The volume does not
become louder.
The battery pack
discharges quickly.
The black, red, and green
dots do not disappear.
The POWER ON/OFF
switch does not function.
24
-GB
Cause
Connections are incorrect.
The user lock is set.
You are not wearing the Glasstron
correctly.
—
The window (where the picture is
displayed) is dirty.
You continued using the Glasstron
for three hours. (The Glasstron turns
off automatically after three hours to
prevent eye fatigue.)
The battery pack is dead.
The plugs of the audio/video cable
are dirty.
—
The AVLS function is on.
The battery pack is not charged
enough.
The battery pack is completely dead.
The LCD is made with high-
precision technology. However,
black points or bright points of light
(red, blue, or green) may appear
constantly on the LCD screen. This is
not a malfunction.
(Effective dots: more than 99.99%)
—
Remedy
Connect the equipment correctly
(pages 8 - 11).
Unlock the user lock (page 19).
Put on the Glasstron correctly (pages
12 - 14).
Adjust the brightness (page 17).
Clean the display unit with a soft,
dry cloth (page 23).
—
Replace the battery pack (page 20).
Clean the plugs of the audio/video
cable.
Adjust the volume with the VOL
control (page 17).
Set the AVLS ON/OFF switch to OFF
(page 18).
Charge the battery pack fully or use a
new one (page 20).
—
Disconnect the mains lead from the
mains. After three minutes, reconnect
the mains lead.