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Opex Falcon User Manual

Remittance processing
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March 14, 2016
Falcon User Manual
Remittance Processing
Document Revision 16-01
®
© 2016 OPEX
Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its in-
tended use without the express, written permission of OPEX Corporation.

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Summary of Contents for Opex Falcon

  • Page 1 Corporation All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its in-...

  • Page 2: Document History

    - Added “Reduced TMD accuracy has been detected” jam If you find errors, inaccuracies, or any other issues or concerns with this document, please contact the OPEX Technical Writers via email at: GroupTechwriters@opex.com Opex part no. 5077010 Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 3: Table Of Contents

    Run Screen Views ..................30 Information window ..................37 Throttling ....................... 45 Scanning items ....................50 Skew ......................51 Assigning a page type ................... 54 Adjusting the image quality ................56 Rescanning items ....................57 Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 4 Cleaning the system ..................87 Conveyor and transport assemblies ............. 87 Contact image sensor ................... 88 Feed assembly ....................90 Chapter A Statistics Falcon Statistics ....................92 Creating statistic reports ................92 Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 5 General Information statistics ............... 96 Overall System Performance Measures statistics ........97 Performance Details statistics ............... 99 Chapter G Glossary Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 6 Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 7: Introduction

    Overview ........9 How the Falcon works......12 Software .

  • Page 8: About This Manual

    About this Manual The purpose of this manual is to instruct operators of the Falcon in how to use the scanner to perform tasks. This manual was written for remittance processing. If you use the Falcon for standard scanning, please refer to the “Falcon User Manual - Standard Scanning”...

  • Page 9: Overview

    Regardless of your document scanning needs, Falcon is designed to attack the most difficult and daunting workflow challenges. Features of the Falcon include: •...

  • Page 10: Falcon Specifications

    Europe: 220 - 240 VAC 0.6A 50Hz Power Output 264 Watts (902 BTU/hr) CertainScan™ 3.0 64-bit host software, CertainScan Essentials™, CertainScan Edit™, Bundled Software OPEX Transform™, OPEX standard barcode package, Windows 7 64-bit Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 11 Key Assist™ Optional Features Reference ID MICR OPEX-provided generic mount for external capture device Multi-page type IDAssist *VRS is a registered trademark of Kofax, Inc. Available Models Falcon, FalconRED, and Falcon Transportable Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 12: How The Falcon Works

    How the Falcon works The Falcon scanner is controlled by a single, Windows 7 driven PC. The operator interacts with the system via the CertainScan software and simply drops items onto the conveyor. The system scans the items based on the current job parameters.

  • Page 13: Jobs

    Jobs A job is a collection of parameters the Falcon uses for scanning items. The jobs you set up allow you to process items in a similar manner from run to run. The scanner captures images of items and stores the information it collects in batches, which consist of one or more transactions.
  • Page 14 Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 15: Operation

    Getting Started ....... 21 Navigating the Falcon CertainScan software ..23 Running Jobs .

  • Page 16: Overview

    Overview This chapter provides safety precautions, user interface information, and basic procedures on how to run the machine to process items with the Falcon. Note: This manual describes operation of the Falcon scanner. If you have a FalconRED™ (Model 72 Rapid Extraction Desk installed), refer to the Model 72 Operator Guide before proceeding with this manual.

  • Page 17: Ergonomics

    Falcon. Follow the directions for using and adjusting your chair and scanner. Using improper procedure can result in a potentially serious injury. The Falcon scanner has been designed for safe operation by over 95% of the user population. Operation by individuals with limited reach capability or who cannot follow the suggestions listed should be avoided or limited in duration.

  • Page 18: Main Controls And System Components

    Refer to Figure 2 on page 20. Main power switch The main power switch is located on the left cover, as shown in Figure 2. This is the main “on/off” switch for the Falcon system. UPS (Uninterrupted Power Supply) The APC UPS supplies battery power to the PC and monitor to allow a controlled shutdown of the Windows operating system.
  • Page 19 Code 39 barcodes. Up to five different graphics can be sprayed. Sort bins Scanned items are sorted into one of four output bins (two fully sortable bins, one bypass bin, one reject bin). Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 20 Rack system with bin trays Printer Integrated Workstation Conveyor/Feeder CertainScan PC In-line recognition: MICR, OCR, BCR, OMR, Thickness Detect 1 Programmable straight-path sort bin Main Power Switch Figure 2: Main Controls and components Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 21: Getting Started

    3 Log in to Windows with your Windows/network user name and password. If your Falcon is not connected to a network, you may not have to log in to Windows first. Proceed to step 4. Once the computer has finished booting Windows, it will launch the Falcon CertainScan application.
  • Page 22 Select user account icon Enter password Press OK Figure 3: Login Screen 5 Enter your password using the on-screen or computer keyboard. 6 Press OK. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 23: Navigating The Falcon Certainscan Software

    The CertainScan interface consists of: Title bar Displays the name of the current operator and other pertinent infor- mation. Click the Falcon icon in the title bar to access the Windows functions (Restore, Move, Size, Minimize, Maximize, Close), as well as the following menus: - The diagnostics menu is reserved for Opex technicians.

  • Page 24: Running Jobs

    1 Select Main in the menu bar. 2 Click the icon for the job you want to run. Figure 5: Main Screen Note: The jobs you see may be different than those shown in Figure 5. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 25 Depending on how the job is set up, the Batch Information screen may appear. Use the Batch Information screen to select a “received” date, a “processed” date, and the type of batch you want to run. Figure 6: Batch Information screen Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 26: Using The Run Screen

    The Run screen will appear after you select a job. This is the main screen you will use for scanning items. Thumbnails View tabs Scroll thumbnails View images Preview window Rotate image Run buttons buttons Page types Information window Figure 7: Run Screen Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 27: Run Screen Buttons

    (Rescan, New Batch, Void) are enabled. Press the Camera button to insert up to two images from an external camera into the batch. Pause the machine. Once pressed, the Resume button appears. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 28 This is configured in the page type. Processing Underway Snippet image is not yet available. Most likely, it is still Should not appear being processed for the scan. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 29 An attempt will be made when the system Should not appear is not busy. The host software is probably in the middle of scanning or finishing up writing the last scanned items to disk. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 30: Run Screen Views

    The transaction view groups thumbnails by transaction. All of the pieces are displayed in a single row from left to right in the order they were scanned. One thumbnail is displayed for each piece. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 31 Sequence view The sequence view displays all of the pieces in the order they were scanned from left to right. A new row will start after the fifth piece. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 32 Bin view In bin view, each row represents a bin number. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 33 Group view The Group view, similar to the Transaction view, also displays each of the group separators (or markers). Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 34 The transaction dual view shows 2 thumbnails for each piece, grouped by transaction. The first row will show one image; the following row will show the secondary image. Image 1 (front) Image 2 (back) Transaction 1 Transaction 2 Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 35 The sequence dual view shows 2 images for each piece, grouped in the order they were scanned. Image 1 (front) Image 2 (back) Each piece is displayed on two rows, one for each image. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 36 Page Type Parameters. If no secondary thumbnail is selected, only the first thumbnail is displayed and the region where the second thumbnail would appear is left blank. In the following example, both front and back images of a check are displayed. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 37: Information Window

    The Throttle tab displays throttling status notifications that occur during a run. Note: Touch or click in the Information window to bring up the detailed view. In the detailed view, only the info set to YES will appear in the information area. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 38 Number of pieces processed for the current job. Output Number of pieces placed in a batch for the current job. Rejects Number of rejects for the current job. Feed Rate Pages/hr for the current job. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 39 Estimated average Image Processing Time, per item, in the Processing current execution. Estimated Compression time, per item, in the current Compression execution. Network Estimated average network write time, per item, in the current Bandwidth execution. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 40 For the selected item. Ordinal number of selected item Number within its group. For the selected item. Ordinal number with regard to Scan Sequence scanning. Rescans will change this number for a given Number item. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 41 Shown only if RefID enabled configured in batch Batch ID parameters Data File Path As per job's batch parameters. Image File Path As per job's batch parameters. Snippet File Path As per job's batch parameters. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 42 OCR and MICR details. OCR Read 1 - 5 Results of OCR regions 1-5, as per pagetype configuration Magnetic MICR Results of MICR region, as per pagetype configuration Read Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 43 Job. Always visible in Batch Editor. Processing Time Percentage of allowable time used for this piece. Allowable Used time is a function of track speed. Unique Piece ID Ordinal number per execution. Used mainly for diagnosis. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 44 The Printer Information window provides access to printer maintenance features. The Rejects Information window lists all of the possible rejects and shows numerically how many of each reject has occurred. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 45: Throttling

    While running, if the system goes into a throttling state, the host displays a noti- fication within the Throttle tab, showing that the system is throttling, along with information about how many pieces are pending batching (see Figure 9). Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 46 Figure 9: The system in a throttling state - detail of the runscreen Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 47 WholesaleWorks 1 This panel is controlled by the ScanLink plug-in for the running job. This panel is visible if the plug-in requests it. This panel is also labeled by the plug-in. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 48 Image Viewer window. Use arrow buttons to scroll through the batch. Select image of page type you want to view. Figure 10: Preview Window/Image Viewer window Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 49 Close the Preview window. Use the Previous/Next arrow buttons to scroll through the batch. Use the Full Front/Full Back (or Partial Front/Partial Back) buttons to view images associated with the page type. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 50: Scanning Items

    - In these 4 examples, the items are dropped too close to the feeder to be justified. RIGHT - Items should be as aligned as possible as they enter the feeder. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 51: Skew

    After you have selected a job, you are ready to scan items. 1 Press Go on the Run screen. 2 Place the first item onto the conveyor as shown in Figure 12. Drop items here Figure 12: Ideal drop area Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 52 The items do not have to be perfectly aligned as long as the lead sheet is the top sheet. Review these techniques with your Falcon Administrator or your OPEX Technician or Sales Engineer.
  • Page 53 • To scan two or more items, such as a page with a sticky note attached, first press the MFD Override button. This will disable the scanner’s ultrasonic multifeed detector and allow the “2-page” piece into the system. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 54: Assigning A Page Type

    Page type locking Depending on the job setup, you may also have the ability to apply a page type to several items. With page type locking enabled, you can press the page type Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 55 1 While running a job, press the appropriate page type button. For example, if you are scanning a business check into the system, press the Check page type button. 2 Select from the available page sub-types. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 56: Adjusting The Image Quality

    Select Adjust All to apply these changes to all the items in the Adjust All/ current job, or Adjust One to make the adjustments only to the Adjust One next item scanned. Defaults Return to the default capture parameters. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 57: Rescanning Items

    Rescan Feeder” on page 58 for more details. Pre-Feed - The Falcon has another entry point at which the operator can interject rejected sheets: this entry point is in the Pre-Feeder mechanism and is primarily designed for multiple rejects to be stacked; alleviating the need to insert them one at a time.

  • Page 58: About The Rescan Feeder

    2 Wait for the jam dialog to disappear and the slot to become solidly lit. 3 Inject the item(s) one at a time into the slot. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 59 To use the Rescan Feeder without Multi-Feed detection during the paused state: 1 When the Rescan Feeder slot is flashing, press the Rescan Feeder button. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 60: About The Pre-Feeder Mechanism

    Pre-Feeder, the LED will be solidly lit green and the Pre-Feeder arms will raise to allow the item(s) to be placed under them. Selecting the Pre-Feeder again will cause the Pre-Feeder LED to shut off, the Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 61 3 Place all sheets to be fed under the pre-feeder arms. 4 Press the Pre-Feed MFD Override button or press the resume button. The Pre-Feed LED will no longer be illuminated, and feeding should resume at the auto-feeder. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 62: Deleting Items From The Batch

    • Scan a batch ticket (if the New Batch Mode Job parameter is set to Auto). Note: The New Batch button will only be available if activated in the batch parameters. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 63 (from a box or lot number, for example). Note: File names cannot contain the following characters: " / \ [ ] : ; | = , + * ? < > Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 64: Four Levels Of Document Separation

    2 For very large batches that cannot be completed in one shift, the operator can suspend a batch and then resume it later. With the multiple-batch feature enabled, you will be presented with the Suspend Batch option upon exiting the Run screen. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 65 You can view a list of suspended batches by clicking the Batch Resume button from the Main Menu. From here you can select the desired batch and resume scanning. Clicking Batch Resume shows a list of any suspended batches. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 66: Ending The Job

    If this is the case, you will be notified that a temporary batch file exists when restarting CertainScan. Consult your Falcon Administrator if you receive this error message. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 67: Idassist

    When a job is run that uses ID Assist, the IDAssist indicator LED will be solidly lit. When ID Assist is triggered, the indicator light will blink, indicating that ID Assist was activated. Once the item is processed, IDAssist will be disabled. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 68: Idassist Functions

    Note: When using the “Page Sub-Type Selection” IDAssist function, you must select the sub-type before the item enters the scanner. If a page sub-type Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 69: About The Multi-Slot Idassist

    • Slide the item from right to left in the slot • Insert the item straight in and pull straight out If you are using this optional feature, your Administrator should provide you with information on its assigned functionality per job. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 70: Key Assist

    Note: In addition to specific KeyAssist capabilities, you can often use the Enter and Esc keys to accept and cancel dialog boxes. This capability is standard to Windows apps, and is available whether or not KeyAssist has been activated. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 71 (and page sub-types 1-8, when the sub-type dialog is displayed) Solicit Custom Data ScanLink Call selects a new transaction starts/stops the track no action Toggle popup of “Tab 0” Toggle popup of “Tab 1” Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 72 1 through 12 1 - 9 when the sub-type dialog is displayed, selects page sub-types 1-9 selects a new transaction selects a new group Solicit Custom Data ScanLink Call Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 73: Clearing Paper Jams

    Continue, then you need to open the cover(s) and remove the paper(s). Access the scanner area: 1 Turn the latch counterclockwise to release the clamshell. The clamshell will swing to the open position. Clamshell latch Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 74 NOTICE: Slamming the clamshell down can damage the image sensors. 4 When the cover reaches the closed position, rotate the latch clockwise until you hear the lock snap into place. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 75 3 To close the transport cover, hold onto the latch and gently pull the cover closed. 4 When the cover reaches the closed position, rotate the latch clockwise until you hear the lock snap into place. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 76: Clearing The Bins

    Press to lift knock-down tabs Remove paper from the side of the bins. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 77 Attaching the bins and stacker fingers ... . . 83 Cleaning the system ......87 Falcon User Manual - Remittance Processing...

  • Page 78: Touchscreen Monitor

    Touchscreen Monitor Calibrating the monitor The Falcon uses an HP Touch Screen Monitor (Opex # 2887800). This LED backlit touchscreen 21.5 inch monitor features a 3-sensor optical touchscreen, and is calibrated for its touch sensitivity before it leaves Opex. However, you may need to recalibrate, especially if it is in use for an extended period of time.
  • Page 79 Figure 22: Select the display 5 Click the Calibrate … button and follow the on-screen instructions. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 80: Removing/Replacing The Printer Cartridge

    When you install a new printer cartridge, first check the expiration date of the new cartridge you plan to use. The Falcon printer cartridges (in sealed containers) have a shelf life of two years from the date of manufacture.
  • Page 81 2 Insert the new cartridge by tipping the front end of the cartridge in first, and then pushing in the rear of the cartridge until it “clicks” into place. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 82: Adjusting The Printer Carriage Position

    To adjust the carriage position, loosen the thumb screw, slide the carriage to a new detented position on the shaft, and then retighten the thumb screw. Loosen thumb screw to move carriage along detent shaft Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 83: Attaching The Bins And Stacker Fingers

    Keep end aligned to slot Note: On production machines, the stacker fingers are black. The white stacker finger shown above was used to provide better contrast in the photo. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 84 Attaching the upper stacker fingers properly requires accurate positioning between the finger’s lever and the finger release button’s levers. To simplify the process, wedge an object underneath the release button so it cannot move Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 85 (Shelf disconnected Hook stacker finger from machine) base into back of shelf Rotate the front of the stacker finger’s body up and gently squeeze the rounded Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 86 • Top: Side justifiers on top and bottom • Middle: Side justifiers on bottom only • Bottom: No side justifiers Top: Justifiers on top & bottom Middle: Justifiers on bottom only Bottom: No justifiers Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 87: Cleaning The System

    Cleaning the system When properly maintained, the Falcon will continue to operate efficiently and smoothly. However, over time, dust and dirt buildup can degrade the perfor- mance, resulting in problems such as skewing, double feeds, item hesitation and damage. The conveyor, stacker assembly, feed assembly (feed belts, idler pulleys, pre-feed tire, retard pad) and the CIS (contact image sensor) require regular cleaning.

  • Page 88: Contact Image Sensor

    Windex (the recommended glass cleaner) to a lint-free rag and wipe the imager glass top (front camera) and bottom (back camera). The top camera is on the underside of the cover directly above the bottom camera. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 89 Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 90: Feed Assembly

    Lift the tab on the feed assembly to clean the retard pad underneath. Also clean the feed rollers that lead up to the feeder. Feed assembly tab Retard pad Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 91 Statistics Falcon Statistics ......92 Creating statistic reports ..... . . 92 General Information statistics .

  • Page 92: Falcon Statistics

    • Summary Reports - Provide information on a job range defined in the Statistics Reports Criteria window. These two types of reports both have the following sections: • General Information • Overall System Performance Measures • Performance Details Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 93 - Time - set the start and end time for the report. In Figure 24, these parameters were set to include the 3rd shift (12:00 AM-8:00 AM) and the first shift (8:00 AM to 4:00 PM). - Job/Operator Lists - select one of the radio buttons: Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 94 - Jobs - to generate a statistics report sorted by job name(s) - Operators - to generate a statistics report sorted by Operator name(s) - Check the box to exclude jobs run by the OPEX Technician in your report. 4 Click the Test Matching Runs button to see how many jobs have been run that match the criteria selected above.
  • Page 95 System Setup > System > Statistics Settings > Statistics Report Export Filename parameter. - Exit button (red stop sign) - click to close the Statistics Report window. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 96: General Information Statistics

    (Summary Report only) Lists the number of jobs included in Jobs Included the report. (Summary Report only) Lists the number of jobs that ended Jobs Ended in the specified time window. Falcon User Manual - Remittance Processing - OPEX Corporation...

  • Page 97: Overall System Performance Measures Statistics

    Jam Clear Time Jam Clear Jam Time (seconds) Time (seconds) = Jams Number of pieces fed into the Falcon per hour. The formula for the Reference Feed Rate is: Reference Reference Feed Rate = Feed Rate Input * 6600 Run Time (seconds) + (Jams * Ref. Jam Clear Time (seconds))
  • Page 98 Table 8: Overall System Performance Measures terms (continued) Term Definition Number of pieces processed by the Falcon. The formula for the Reference Output Rate is: Reference Reference Output Rate = Output Rate Output * 6600 Run Time (seconds) + (Jams * Ref. Jam Clear Time (seconds)) Reference Jam Estimated time it takes to clear a jam.

  • Page 99: Performance Details Statistics

    (60 seconds) plus 49 seconds, or 109 seconds. Table 9: Performance Details terms Term Definition Time the Falcon was either actively running or was halted due to a jam. Active Job Time is broken down by: Active Job • Run Time Time •...
  • Page 100 Results when the maximum transactions, pieces, stubs, or Batch Limit checks as defined in the batch parameters has been Detected reached. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 101 Detected a Results when the software has detected a duplicate batch Duplicate either via the used batch list or by finding batches in the Batch batch directories with the same batch number. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 102 Rejects maximum consecutive reject count. Results when the controller receives invalid Software Problem information from the host or there is an assert or Detected exception within the controller. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 103 Null Below Minimum parameters. Results when the thickness sensor is greater Piece Thickness Sensor than the maximum null defined in the machine Null Above Maximum parameters. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 104 The Multifeed Sensor indicates that two pieces Double Detected are being fed together. MFD Skew Angle The MFD Skew Angle Exceeded Sensor is Exceeded Sensor blocked. Blocked Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 105 This event can occur during a job activation of Roller Bed Motor Fault the roller bed motor and a stall, over-current, Detected under-current, thermal warning or thermal shutdown is detected by the stepper controller. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 106 Detected operating. This event can occur during a run when the fan Feeder Fan Fault for the feeder motor is not detected as Detected operating. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 107 0 (the default), this event will be detected and jam if necessary as described above. If disable io link detection is set to 1, this event is not detected. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 108 TMD_DAC_Settings_Log.dat file. It is recommended that you delete the log file from the C:\OPEX directory to avoid seeing this error message (at least) once more after the TMD has been serviced. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 109 Blocked attempting to start up. Results when the bin 2 gate sensor is blocked Bin 2 Gate Sensor by something when the system is attempting to Blocked start up. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 110 ScanLink Plug-in Results when the ScanLink Plug-in has Requested a Stoppage requested a stoppage. Results when a piece is detected to be too Too Skewed skewed to pass through the system safely. Falcon User Manual - Remittance Processing - OPEX Corporation...
  • Page 111 Glossary Falcon User Manual - Remittance Processing...
  • Page 112 CertainScan software. A profile of parameter settings you use for processing items. When you run items through the Falcon, you must specify which job to run. Jobs allow you to process pieces in a similar manner from run to run.
  • Page 113 MICR, etc.) that a piece must meet to be classified as a certain type of item. Each job includes one or more page types. Piece Any single sheet of paper processed by the Falcon. Print Field Items that make up an audit trail.
  • Page 114 20 KHz to 500 KHz that can be used in a variety of applications. In the Falcon, ultrasonics is used for multifeed detection. (Universal Serial Bus) An external bus standard that supports data trans- fer. User The person running the machine. Falcon User Manual - Remittance Processing - OPEX Corporation...

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