Star Micronics TUP492-24 Operation Manual
Star Micronics TUP492-24 Operation Manual

Star Micronics TUP492-24 Operation Manual

Thermal unit printer mechanism

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THERMAL UNIT PRINTER MECHANISM
TUP492-24
SPECIFICATION
AND
OPERATION MANUAL

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Summary of Contents for Star Micronics TUP492-24

  • Page 1 THERMAL UNIT PRINTER MECHANISM TUP492-24 SPECIFICATION OPERATION MANUAL...
  • Page 2 However, should any errors be detected, STAR would greatly appreciate being informed of them. • The above notwithstanding, STAR can assume no responsibility for any errors in this manual. Copyright 1998 Star Micronics Co., LTD. – 0 –...
  • Page 3: Table Of Contents

    1. GENERAL DESCRIPTION ...1 2. CONSTRUCTION ...2 Configuration ...2 Principle of Operation ...2 3. GENERAL SPECIFICATIONS ...4 4. PAPER ROLL SPECIFICATIONS ...5 5. PRINTER SETTINGS ...7 Switches and Buttons ...7 Setting the DIP Switches...8 Setting the EEPROM ...10 6. DISPLAYS AND FUNCTIONS ...12 LEDs ...12 RESUME Button...12 Power Switch and Button Combinations ...12...
  • Page 4: General Description

    1. GENERAL DESCRIPT The TUP492-24 printer is a line thermal printer and is used in various electronic equipment, such as game machines, ATMs and information kiosks. TUP492-24 is equipped with a presenter which dis- charge and collect paper. These printers feature the following: 1.
  • Page 5: Construction

    2. CONSTRUCTION 2.1 Configuration The unit printer mechanism is constructed of the following components: Unit printer mechanism 2.2 Principle of Operation 2.2.1 Drive and paper feed The rotation of the stepping motor is transmitted to the gear, which turns the platen. The rota- tion of the platen generates friction between it, the thermal paper and the thermal head, there- fore causing the paper to be fed.
  • Page 6: Exterior View

    Exterior View Inter face Paper guide Head stay Thermal mechanism Presenter Frame (Inside is the main PCB and interface PCB) – 3 –...
  • Page 7: General Specifications

    3. GENERAL SPECIFICATIONS Item Printing method Line thermal direct printing Printing speed 50 mm/sec, 25 mm/sec Printing area 80 mm wide (page mode), 75 mm wide (line mode) Resolution 8 dot/mm (horizontal) 8 dot/mm (vertical) Paper width 82.55 mm (3.25 in.) Paper roll diameter Outer: max.
  • Page 8: Paper Roll Specifications

    4. PAPER ROLL SPECIFICATIONS Item Paper type Normal heat-sensitive paper Paper width 82.55 Paper thickness 60 to 100 m Core diameter Inner: 32 Outer: 35 Paper type Nippon Seishi Shin Oji Seishi Printing area 275 mm Black mark Printing density Printing position Printing side Size...
  • Page 9 Notes) Use paper that is rolled inward. Do not affix the end of the paper to the paper roller. Paper jams may occur depending on the paper quality used and the pattern printed. If the machine is turned off and left for a long time with paper caught in the thermal head, the paper should be removed and inserted again.
  • Page 10: Printer Settings

    5. PRINTER SETTINGS 5.1 Switches and Buttons The DIP switches and memory switches (EEPROM) are used to make the printer’s settings. In addi- tion, the sensor adjusting button and RESUME button, which are not used for making printer settings, are installed. The sensor adjusting button is located on the paper-out and near-end sensor’s PCB (N.EPCB), and is mainly used for adjusting the photo sensors, therefore, it is not used by the general user.
  • Page 11: Setting The Dip Switches

    5.2 Setting the DIP Switches All of the DIP switches have been set to ON at the time of shipping. 5.2.1 Serial Interface a) DIP switch 1 (for both RS-232C and RS-422A) Switch position Function Baud rate Handshaking Data length Parity Parity DC1, 3 (*1)
  • Page 12 b) DIP switch 2 (only for the RS-422A) SW 2-1 DC1, 3 disabled Address #1 DC1, 3 mode 5.2.2 Parallel Interface Switch position Function Mode Not used Not used Mode Compatibility mode Nibble mode (without negotiation, without termination) Byte mode (without negotiation, without termination) Not used SW 2-2 SW 2-3...
  • Page 13: Setting The Eeprom

    5.3 Setting the EEPROM The following command from the host computer is used to make the EEPROM settings. a) EEPROM settings command <ESC> #N, n1 n2 n3 n4 <LF> <NUL> Memory switch no. n1 n2 n3 n4: Setting data For more details, refer to “Programmer’s Manual”. b) Memory switch 0 N = 0 n1: Always 0...
  • Page 14 d) Memory switch 2 N = 2 n1: Always 0 n2: Always 1 n3: Always 0 n4: Printing speed 50 mm/sec. (Default) 25 mm/sec. e) Memory switch 3 N = 3 n1: Always 0 n2: Character table Normal (Default) Katakana n3: Print column 40 column (Default) 50 column...
  • Page 15: Displays And Functions

    6. DISPLAYS AND FUNCTIONS The LEDs and RESUME button are mounted on the NEPCB. 6.1 LEDs Lights up when errors occur (For more details, refer to “6.6 Error Messages”.) 6.2 RESUME Button When no paper is inserted, insert more paper, then press this button to automatically feed the specified length of paper (approx.
  • Page 16: Sensor Adjusting Mode

    6.4 Sensor Adjusting Mode a) Reflecting sensor (black mark sensor) Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor. Adjust the reflecting sensor controller VR4 on the PCB until the HU LED lights up. b) Paper-out sensor Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of the sensor.
  • Page 17: Error Messages

    6.6 Error Messages It is possible to determine the type of error occurring by observing the printing results and which LED lights up. a) Recoverable errors The printer goes off line when these errors occur. To resume operation, remove the cause of the error, then press the RESUME button. Error Head up error The head is raised.
  • Page 18 2 Paper Jam, Case 2: Removing paper from near the cutter. c) Other errors Data errors (<ESC> “PC” command: defines character and bar code data) A data error will occur if an invalid character or bar code type is selected or if the print result extends outside the print area.
  • Page 19: Near-End Sensor Position

    6.7 Near-End Sensor Position <Technical Specifications> The near-end sensors can be moved a maximum of 5 mm to the right or left by moving the near-end sensor PCB. Slightly loosen the three screws (without removing them) used to install the PCB, then move the PCB to the desired position.
  • Page 20: Interface

    7. INTERFACE Three interface types are available: parallel, serial RS-232C or serial RS-422A. Any of these interfaces can be used by installing the corresponding PCB. 7.1 Serial Interface (RS-232C or RS-422A) RS-232C Item Data transfer method Asynchronous serial interface Data transfer rate 2400, 4800, 9600, 19200 Start bit: 1 Data bit: 7 or 8...
  • Page 21 RS-422A Item Data transfer method Asynchronous serial interface Data transfer rate 2400, 4800, 9600, 19200 Start bit: 1 Data bit: 7 or 8 Odd, even or no parity Stop bit: 1 Signal polarity Mark = logic “1” (–) Space = logic “0” (+) Connector Pin Assignment Pin No.
  • Page 22: Parallel Interface

    7.2 Parallel Interface Item Method Centronics Data transfer rate 1000 to 6000 cps Synchronization method External supply strobe pulse Handshaking By ACK and BUSY signals Logic level TTL-compatible Connector Pin Assignment Pin No. Signal Name STROBE 2 ~ 9 DATA 1 ~ 8 BUSY PAPER OUT SELECTED...
  • Page 23: Cutter

    8. CUTTER Item Method Guillotine-type full cutting Drive method DC motor Installation Attached to the mechanism with screws Supply Thickness of one sheet of paper: 60 to 100 m Minimum cutting length 25.4 mm (no presenter) 80 mm (equipped with presenter) Life (standard paper) 300,000 times Paper debris must be removed.
  • Page 24: Presenter

    9. PRESENTER Item Possible sheet length Approx. 80 mm (min.) Approx. 300 mm (max.) Operation sequence a. The paper is not ejected during printing. (viewed from the b. The cutter cuts the end of the paper after printing is completed. operator’s side) c.
  • Page 25: Characters

    10. CHARACTERS 10.1 Character Set ASCII Katakana (Japanese syllabary) International character set 10.2 Characters and Sizes (Width and length of 1 dot = 0.125 mm (1/8 mm)) 1. Page mode Character face Small characters Standard characters Bold characters OCR-B Full-size Kanji 2.
  • Page 26: Power Requirements

    Block 1 (384 dots) 0.5A Specification 0.8 + 8 0.8 + 0.5 (2.5 – 0.8 Specification Star Micronics Power Supply Unit SLS-060P-50 (Part number: 87393030) Star Micronics Power Supply Unit SLS060PH-50A (Part number: 87393090) – 23 – Block 2 (256 dots) 0.5A...
  • Page 27 UL1007 AWG18 Power connector JST. VHR-4N Recommended power – unit junction cable Unit power cable AMP 1-480426-0 – 24 – Unit junction connector AMP 1-480425-0 1: 24V 2: 24V 3: GND 4: GND...
  • Page 28: Noise

    12. NOISE Item Measurement standard = ANSI Average sound pressure at 1 m 13. STANDARDS Safety standards 1. UL (RU) 2. CSA Specification 1.29 (DIN45, ISO7779) 50 dB or less – 25 –...
  • Page 29: Reliability

    14. RELIABILITY 14.1 During operation Temperature: 5˚ ~ 40˚C Humidity: 25% RH ~ 80% RH (no condensation) Operating temperature and humidity ranges % RELATIVE HUMIDITY -20 -10 0 Notes) When the environmental temperature is too high, the thermal head temperature sensor is acti- vated and the printer stops operating.
  • Page 30: Allowable Static Electricity Level

    14.3 Allowable Static Electricity Level Direct discharge Element allowable level (self-printing) No fracturing of elements allowed Indirect discharge Element allowable level (self-printing) Checker connection allowable level (continuous printing) Direct discharge error: 5% Indirect discharge error: 0% Notes) Use SLS-060P-50 (Sanken) as the power source. The reference data is shown in the table above;...
  • Page 31: Life Test

    14.6 Life Test MCBF Item No. of printed lines 5 million lines (excluding the thermal head life) Auto cutter 300,000 cutting operations (One sheet of paper should be less than 85 m.) Thermal head Notes) The thermal head life given above is applicable for cases when standard paper is used. Printing continuously at a print ratio of less than 12.5% increases the resistance of the ther- mal head’s heat-generating element by more than 15% of the initial value.
  • Page 32: Installing The Paper Roll

    15. INSTALLING THE PAPER ROLL Pass the paper over the damper shaft, pass it under the thermal head, then insert the paper between cut- ter guides. Double check that the paper is inserted into the cutter by looking into the small wholes on the upper cutter guide.
  • Page 33 Carefully place the paper roll on the frame, then wind the roll to remove any slack in the paper. (Incor- rectly installing the paper roll may bend the frame or cause a paper jam.) Press the RESUME button. PRESS Firmly press the areas indicated with crosshatches on the thermal head until the lever is reset.
  • Page 34: Installation

    16. INSTALLATION Installation procedure Install the printer using four M4 bolts as shown in the illustration below. (Refer to the diagram of the “Installation Hole Dimensions”.) Unit printer Metal base – 31 –...
  • Page 35: Installation Precautions

    16.1 Installation precautions 1. Install the printer on a level surface. (Consult with a representative when installing the printer at an angle.) 2. Be sure that there is plenty of space around the printer. (Refer to the diagram of the “External Dimensions”.) 3.
  • Page 36: External Dimensions

    82.5(PAPER WIDE) 73.3 164.2 (Unit: mm) External Dimensions – 33 –...
  • Page 37 13.7 (Unit: mm) – 34 –...
  • Page 38 Installation Hole Dimensions Using four M4 bolts, install the printer from the bottom as shown in the illustration below. Front Back 130 0.1 (Unit: mm) – 35 –...
  • Page 39: Maintenance

    17. MAINTENANCE Regular maintenance is very important since minute debris of thermosensible paper sticking to the platen may cause slipping of the paper feeder. Maintenance should be made as follows: Maintenance Timing: Generally, TUP series should be maintained every time after using 8 rolls of 8 inch ø Star Standard Spec paper roll, or 6 month.
  • Page 40 3. Remove the dirt from the thermal head using a cotton bud or soft cloth dipped in alcohol. 4. Remove all dirt, dust or paper debris, etc. adhering to the sensors (particularly the reflector type sensors) of the thermal mechanism and the presenter. Note) For the presenter’s paper sensor, take out the screws in the presenter cover on the side as shown in the figure below, remove the cover, then remove the dust from above.
  • Page 41 HEAD OFFICE ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushinya, Shimizu, Shizuoka, 424-0066 JAPAN Tel : 0543-47-0112 Fax: 0543-48-5271 Please access the following URL http://www.star-micronics.co.jp/service/sp_sup_e.htm for the lastest revision of the manual. Distributed by OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC.

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