Star Micronics LC-1021 User Manual page 61

Problem
Printer case is hot.
Printer makes excessive
noise.
Printer prints past the edge
of the paper.
Possible Cause
The printer's air vents are
blocked or obstructed.
The front cover is removed.
The printer is vibrating.
Incorrect margin settings
are selected by your
application program.
The paper guide is not
positioned correctly.
The ribbon is jammed,
causing the print head to
jam.
Paper is jamming, causing
the print head to jam.
Troubleshooting guide
Recommended Action
Switch off the printer and let
it cool. Check the air vents
on the bottom of the printer
to see if they are blocked.
Remove the obstruction if
possible. If the problem
persists, return the printer to
your dealer for repair.
Replace the front cover.
Move any objects that are
touching the printer.
Make sure that the printer is
on a level steady surface.
Choose different margin
settings from your
application program.
Remove the paper and
adjust the position of the
paper guide. Reload the
paper and try printing again.
Make sure that the ribbon
cassette is installed
correctly. See "Installing the
ribbon cassette" on page 6.
Remove all paper from the
printer and reload it. Try
printing again.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on
page 42.
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