Digital Equipment VAX 4000 Series Installation Information

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Rackmount VAX 4000
Model 100/100A/105A/106A
Installation Information
Order Number: EK–465RA–IN. D01
Digital Equipment Corporation
Maynard, Massachusetts

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Summary of Contents for Digital Equipment VAX 4000 Series

  • Page 1 Rackmount VAX 4000 Model 100/100A/105A/106A Installation Information Order Number: EK–465RA–IN. D01 Digital Equipment Corporation Maynard, Massachusetts...
  • Page 2 June 1995 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document.
  • Page 3 Current values for specific configurations are available from Digital representatives. 1 B = 10 dBA. SCHALLEMISSIONSWERTE: Verläufige Werteangaben nach ISO 9296 und ISO 7779/DIN EN27779: Schalleistungspegel Schalldruckpegel , dBA (Zuschauerpositionen) Leerlauf Betrieb Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment Vertretungen erhältlich. 1 B = 10 dBA.
  • Page 5: Table Of Contents

    Contents Preface ........... . . 1 Installation Procedure Introduction .
  • Page 6 A Shelf Assembly B Connecting Peripheral Device Cables Connecting a Peripheral Cable to MMJ Port 0 and 1 ..B–2 Connecting a Peripheral Cable to Asynchronous Port A ..B–3 Connecting a Peripheral Cable to Asynchronous Port A (DHW42-CA) .
  • Page 7 Figures 1–1 RM 4000-10xx System Kit Contents ....1–4 1–2 RM 4000-10xx Shelf Kit Contents (P/N 70-30949-01) ..1–6 1–3 2T-RAK41-AA/AB/AC Kit Contents (For Desktop to...
  • Page 8 4–6 Removing Internal Q–bus Connectors ....4–11 Removing the Internal DSSI Bus 0 Cable Connectors from 4–7 Rear Bulkhead ........4–12 4–8 Disconnecting the Internal Power Cables .
  • Page 9 Tables D–1 System Specifications: RM 4000-10xx ....D–2 D–2 System Unit Metrics ....... D–3 D–3 System Storage Conditions .
  • Page 11: Preface

    Preface Overview This manual describes how to install, upgrade, and test the rackmount VAX 4000 Model 100/100A/105A/106A system. This manual also refers to information on connecting the system to a network, connecting external options to the system, and booting the operating system. Unless specifically stated, the term RM 4000-10xx refers to the rackmount VAX 4000 Models 100, 100A, 105A, and 106A.
  • Page 12 Appendix B, Connecting Peripheral Device Cables – Provides cabling instructions to connect peripheral devices to the system. Appendix C, Dual DSSI Upgrade Procedure – Contains the procedure to upgrade the RM 4000-10xx containing a single DSSI to a dual DSSI. Appendix D, Hardware Specifications –...
  • Page 13 Conventions The following conventions are used in this manual: Convention Description MONOSPACE Text displayed on the screen is shown in monospaced type. italic type Italic type emphasizes important information and indicates the complete titles of manuals. Note A note contains information that is of special importance to the user. Caution Contains information to prevent damage to equipment.
  • Page 15: Introduction

    Installation Procedure This chapter describes, step-by-step, how to install the RM 4000-10xx. The procedure to convert a VAX 4000-10xx to an RM 4000-10xx is also described. 1.1 Introduction Installing the RM 4000-10xx requires: Preparing the site Unpacking the kit Converting the desktop unit to a rackmount unit if required Installing the shelf assembly Installing the VAX 4000-10xx on the shelf Installing the cable management bracket...
  • Page 16 Installation Procedure 1.2 Installation Procedure Follow each step sequentially in the following procedure to unpack and install the RM 4000-10xx system. Step 1: Prepare the Site Site preparation involves choosing a suitable location for the system cabinet. Follow these guidelines when choosing the location: •...
  • Page 17 Installation Procedure You must also select the location within the cabinet for the RM 4000-10xx. The system requires: • 22.2 cm (8.75 in) of vertical cabinet mounting space • 48.3 cm (19 in) of cabinet width mounting space • 73.66 cm (29 in) minimum of cabinet depth mounting space: 63.5 cm (25 in) for the system 10.6 cm (4 in) for the cables •...
  • Page 18: Rm 4000-10Xx System Kit Contents

    Installation Procedure Step 2: Unpack the System and Identify the Parts Note If your system has already been installed in a cabinet, refer to Section 4.2 to remove the shipping strap and bracket, then proceed to Step 9: Check the Power-Up Test Results. Make sure that you have all the parts listed on the packing slip(s).
  • Page 19 Installation Procedure VAX 4000-10xx System Unit DEC423 Terminal Cable (P/N 17-00811-03 / BC16E-25) One ThinWire Ethernet Connector (H8223) and Two Terminators (H8225) Power Cord (P/N 17-00606-16) Documentation and Software Licenses DSSI Terminator (P/N 12-29258-01) SCSI Terminator H8574-A (P/N 12-30552-01) Standard Ethernet Loopback Connector (P/N 12-22196-01) 25-Pin Adapter, D Sub to MMJ (P/N 17-32442-01 / H8575-A) Screw Lock Assembly (Qty 2) (P/N 90-08451-00) VAX 4000 Model 100/100A/105A/106A Medallion...
  • Page 20: Rm 4000-10Xx Shelf Kit Contents (P/N 70-30949-01)

    Installation Procedure Figure 1–2 RM 4000-10xx Shelf Kit Contents (P/N 70-30949-01) MLO-011697 1–6 Installation Procedure...
  • Page 21 Installation Procedure Shelf Assembly (The shelf comes partially assembled. See Appendix A if shelf is not assembled.) Chassis Slide Nut Bar, (Qty 4) (P/N 12-32830-01) Screw, Thread, 10-32 x 1/2, (Qty 22) (P/N 90-00063-39) Rackmount VAX 4000 Mounting Screws, (Qty 4) (P/N 90-009984-00) Bumper, Rubber, (Qty 4) (P/N 90-09538-01) Cable Barrier Kit, (Qty 1) (P/N 70-30960-01) Bezel, Vented Installation Kit, (Qty 1) (P/N 70-30934-01):...
  • Page 22 Installation Procedure Field Installable Upgrade Kits 2. If you are converting a desktop system to an RM 4000-10xx system, ensure that you have the appropriate kits as described below: • To convert a VAX 4000 Model 100 to a rackmount VAX 4000 Model 100A with a single DSSI, you need the following items: –...
  • Page 23 Installation Procedure • To convert a VAX 4000 Model 100A/105A single DSSI to a rackmount VAX 4000 Model 100A/105A dual DSSI, you need the following kits: – 2T-RAK41-AA Hardware Rackmount Kit (see Figure 1–3 for kit contents) – 2T-KFDDA-AF Single to Dual DSSI Upgrade Kit (see Figure 1–5 for kit contents) •...
  • Page 24: T-Rak41-Aa/Ab/Ac Kit Contents (For Desktop To Rackmount System Conversion)

    Installation Procedure Figure 1–3 2T-RAK41-AA/AB/AC Kit Contents (For Desktop to Rackmount System Conversion) VAX 4000 Model 10xx MLO-011698 1–10 Installation Procedure...
  • Page 25 Installation Procedure VAX 4000 Model 10xx Medallion (P/N 74-37642-31/32/34) Bar Nut (P/N 74-46919-01) DSSI Plate Connector (P/N 74-46668-01) DSSI Plate Screws (Qty 2) (P/N 90-06001-02) Rackmount Cover Assembly (P/N 70-30948-01) Caution Label (Qty 1) (P/N 36-24385-01) Installation Manual (Qty 1) (P/N EK-465RA-IN) Shelf Assembly (Qty 1) (P/N 70-30949-01) (See Figure 1–2) 106A CPU Module (Qty 1) (P/N 54-21797-03) (2T-RAK41-AB only) Internal SCSI Cable (Qty 1) (P/N 17-02542-01) (2T-RAK41-AB/AC only)
  • Page 26: Upgrade Kit Contents

    Installation Procedure Figure 1–4 2T-KFDDA-DF Desktop to Rackmount / Single to Dual DSSI Field Installable Upgrade Kit Contents VAX 4000 Model 100A QZ–004AA–FW QA–001AA–UW 1–12 Installation Procedure CS–10112...
  • Page 27 Installation Procedure Dual DSSI Card (Qty 1) (P/N 54-22444-01) Remote DSSI Bus Cable (Qty 1) (P/N 17-03778-01) Machine Screw 2.5 m (Qty 4) (P/N 90-10917-01) DSSI Terminator (Qty 2) (P/N 12-29258-01) Alignment Pin (Qty 4) (P/N 12-30363-01) Washer (Qty 4) (P/N 90-08877-00) Medallion, VAX 4000-10xx (Qty 1) (P/N 74-37642-31) Firmware Upgrade Kit (Qty 1) (P/N QZ-004AA-FW) (refer to packing slip for kit contents)
  • Page 28 Installation Procedure Figure 1–5 2T-KFDDA-AF Single to Dual DSSI Field Installable Upgrade Kit Contents Dual DSSI Card (Qty 1) (P/N 54-22444-01) Remote DSSI Bus Cable (Qty 1) (P/N 17-03778-01) Machine Screw 2.5 m (Qty 4) (P/N 90-10917-01) DSSI Terminator (Qty 2) (P/N 12-29258-01) Alignment Pin (Qty 4) (P/N 12-30363-01) Washer (Qty 4) (P/N 90-08877-00) 1–14 Installation Procedure...
  • Page 29 Installation Procedure Step 3: Convert the VAX 4000-10xx to an RM 4000-10xx with Dual or Single DSSI If you do not need to convert your desktop system to a rackmount system, proceed to Step 4: Install the Shelf Assembly. To convert a desktop VAX 4000 Model 100 or 100A to a rackmount VAX 4000 Model 100A, perform the following procedure: 1.
  • Page 30: Removing The Desktop Enclosure Cover

    Installation Procedure b. Remove the cover by sliding it forward and off of the unit. Figure 1–6 Removing the Desktop Enclosure Cover Top cover screws (P/N 12-30338-05) Q–bus mounting hardware Locking/release tabs (one each side of bustle) Q–bus connectors DSSI connector SCSI connector Rear external bustle cover DSSI alignment pins (P/N 12-30363-01)
  • Page 31 Installation Procedure 8. If you are upgrading a VAX 4000 Model 100A/105A/106A, proceed to step 9 of this procedure. If you are upgrading a VAX 4000 Model 100, remove the external bustle cover as follows (refer to Figure 1–6): a. Remove the two internal Q–bus cables (P/N 17-03545-01) from the rear of the unit by removing the mounting hardware (P/N 12-18672-01) holding the two Q–bus connectors...
  • Page 32: Removing The Bustle Frame From The Enclosure

    Installation Procedure Figure 1–7 Removing the Bustle Frame from the Enclosure Frame Metal grommeting 9. If you are upgrading a VAX 4000 Model 100A/105A/106A, refer to Figure 1–8 and remove the port cover as follows: a. Push on the tabs on each side of the port cover, and pull the cover to the rear and then up.
  • Page 33: Vax 4000-10Xx Port Cover

    Installation Procedure Figure 1–8 VAX 4000-10xx Port Cover MLO-011678 DSSI bus 0 cable (P/N 17-03544-01 or 17-04189-01) Q–bus cable (P/N 17-03545-01) DSSI bus 1 cable (P/N 17-03778-01) SCSI cable (P/N 17-02944-01) Tabs Port cover Alignment pins (P/N 12-30363-01) Q–bus locking posts (P/N 12-18672-00) SCSI connector screws (P/N 90-09643-00) Phillips screws (DSSI connector) (P/N 90-10917-01) Installation Procedure 1–19...
  • Page 34 Installation Procedure 10. Reinstall the cables and the new top cover from the 2T-RAK41-AA/AB/AC kit: a. If upgrading a Model 100/100A/105A, refer to Figure 1–9 and reinstall the internal SCSI cable (P/N 17-02944-01) in the lower I/O cutout reversing step 8c if you are upgrading a Model 100, or step 9e if you are upgrading a Model 100A/105A.
  • Page 35: Installing Dssi Plate Assembly

    Installation Procedure Figure 1–9 Installing DSSI Plate Assembly SCSI (Lower) I/O cutout DSSI (Upper I/O cutout Bar nut assembly (P/N 74-46919-01) DSSI plate connector (P/N 74-46668-01) Screws (Qty 2) (P/N 90-06001-02) Refer to Figure 1–10. Attach the internal Q–bus cables to the new rackmount top cover bustle by reinstalling the mounting hardware...
  • Page 36: Attaching The Internal Q-Bus Cables To Rackmount Top Cover Bustle

    Installation Procedure Figure 1–10 Attaching the Internal Q–bus Cables to Rackmount Top Cover Bustle Internal Q–bus cables (P/N 17-03545-01) Rackmount top cover (P/N 70-30948-01) bustle Screws (P/N 12-30338-05) Caution label (P/N 36-24385-01) 11. If you are converting a VAX 4000-10xx single DSSI to an RM 4000-10xx dual DSSI, or if you are upgrading a VAX 4000 Model 100/100A/105A to a 106A, perform the following steps.
  • Page 37 Installation Procedure Figure 1–11 Disconnecting the Internal Power Cables MLO-011681 Captive Screws (5) Phillips Screws (2) Internal Power Cables Installation Procedure 1–23...
  • Page 38 Installation Procedure b. Disconnect the internal DSSI bus connectors from all drives mounted on the shelves. It is not necessary to disconnect the power cable from each drive. Figure 1–12 shows one drive as an example. Figure 1–12 Disconnecting Internal DSSI Connectors MLO-010804 Disconnect the internal SCSI cable from the backplane (see Figure 1–13:...
  • Page 39 Installation Procedure Figure 1–13 Disconnecting the Internal SCSI Cable MLO-011680 Releasing the memory module and tipping it backward Internal SCSI cable Sliding the shelf forward Lifting the shelf up Installation Procedure 1–25...
  • Page 40: Removing The Single Dssi Card

    Installation Procedure e. Refer to Figure 1–14. Disconnect the DSSI cable from the DSSI connector Remove the single DSSI card by gently prying it loose from the backplane connector . Use a standoff tool to compress the post so that the corner of the card can be lifted off of the standoff .
  • Page 41 Installation Procedure g. If you are upgrading a VAX 4000 Model 100/100A/105A to a 106A, replace the CPU module with the CPU module that is provided in the 2T-RAK41-AB/53XRA-BW kit. Refer to Section 4.9 for the CPU removal and replacement procedures. h.
  • Page 42 Installation Procedure Figure 1–15 Installing the Dual DSSI Card MLO-011695 Dual DSSI Card (P/N 54-22444-01) Standoff Backplane Connector DSSI Bus 0 Cable (P/N 17-03544-01 or 17-04189-01) DSSI Bus 1 Cable (P/N 17-03778-01) 1–28 Installation Procedure...
  • Page 43 Installation Procedure 12. Refer to Figure 1–16 and partially install the new rackmount top cover 13. If present, reinstall the DSSI connector for the DSSI bus 1 cable (P/N 17-03778-01) (provided with the 2T-KFDDA-AF/DF kit) on the top cover using the screws saved in step 8b if you are upgrading a Model 100, or step 9d if you are upgrading a Model 100A/105A/106A.
  • Page 44: Installing New Rackmount Top Cover

    Installation Procedure Figure 1–16 Installing New Rackmount Top Cover MLO-011682 DSSI/Q–bus cable connector ports Rackmount top cover (P/N 70-30948-01) Top cover screws (P/N 12-30338-05) Caution label (P/N 36-24385-01) 1–30 Installation Procedure...
  • Page 45: Placing The Vax 4000-10Xx Medallion

    Installation Procedure 16. Refer to Figure 1–17 and place the VAX 4000-10xx Medallion on the new top cover if it is not already present. The medallion is provided with the 2T-KFDDA-DF or 2T-RAK41-AA/AB/AC kits. Figure 1–17 Placing the VAX 4000-10xx Medallion VAX 4000 Model 100A/105A/106A Medallion (P/N 74-37642-31/32/34) Rackmount top cover (P/N 70-30948-01) Installation Procedure 1–31...
  • Page 46 Installation Procedure Step 4: Install the Shelf Assembly Warning The VAX 4000-10xx system when mounted on the shelf weighs 27 kg (60 lbs) depending on the configuration. Ensure that you use the appropriate number of personnel when installing the shelf. Note If shelf is not assembled, see Appendix A for instructions.
  • Page 47: Front And Rear Mounting Brackets

    Installation Procedure Figure 1–18 Front and Rear Mounting Brackets Note Figure shows setup for standard cabinet depth (25 in). Slots used may differ depending on cabinet depth. Screws (P/N 90-00063-22) Locking Slides (P/N 12-39896-01) Kep Nuts (P/N 90-06563-00) Front Mounting Bracket (P/N 12-32831- Rear Mounting Bracket (P/N Locking Slide Mechanism 12-32829-01)
  • Page 48: Installing The Shelf In The Cabinet

    Installation Procedure Figure 1–19 Installing the Shelf in the Cabinet 1–34 Installation Procedure CS–10095...
  • Page 49: Retma Spacing

    Installation Procedure Rear Mounting Bracket (P/N 12-32829- Cabinet Rail Nut Bar (P/N 12-14406-00) Front Mounting Bracket (P/N 12-32831-01) 10-32 Screw (P/N 90-00063-39) 5. Install the shelf in the cabinet as shown in Figure 1–19 using the nut bars and 10-32 screws .
  • Page 50 Installation Procedure Step 5: Install the VAX 4000-10xx System on the Shelf Warning The VAX 4000 Model 10xx system when mounted on the shelf weighs 27 kg (60 lbs) depending on the configuration. Ensure that you use the appropriate number of personnel when installing the system on the shelf.
  • Page 51: Installing The Vax 4000-10Xx System On The Shelf

    Installation Procedure 4. Align the four mount holes on the system with the inner shelf mounting holes and secure using the four system mounting screws Figure 1–21 Installing the VAX 4000-10xx System on the Shelf Slides Screws (4) (P/N 90-09984-00) Latch Bumpers (4) (P/N 90-09538-01) Use of bumpers is mandatory.
  • Page 52 Installation Procedure Step 6: Install Cable Management Bracket Install the Cable Management Bracket in the rear of the cabinet (see Figure 1–22: 1. Install four U-nuts on cabinet rail. 2. Install cable management bracket to rails by inserting screws through the cable management bracket, then through the rail, then through the U-nuts.
  • Page 53: Installing The Cable Management Bracket

    Installation Procedure Figure 1–22 Installing the Cable Management Bracket U-nuts (P/N 90-07785-01) Screws (P/N 90-00063-39) Cable Management Bracket (P/N 74-40319-01) Installation Procedure 1–39 CS–10096...
  • Page 54 Installation Procedure Step 7: Install I/O Terminators and/or Option Cables To install I/O terminators, console cable and power cord refer to Figure 1–23 and perform the following steps: 1. Connect the Console Terminal: a. Connect one end of the terminal cable to the modified modular jack (MMJ) port 3.
  • Page 55: Making Console Connections

    Installation Procedure Figure 1–23 Making Console Connections MLO-011689 Terminal cable DSSI terminators ThinWire terminator Power cord SCSI terminator ON/OFF switch Installation Procedure 1–41...
  • Page 56 Installation Procedure Refer to Appendix B and the VAX 4000 Model 10xx Operator Information Manual for information on connecting cables to the system for the following options: • Connect the I/O MMJ ports 0 through 1. • Connect the I/O asynchronous connectors. •...
  • Page 57: Installing The Cable Barrier On The Shelf

    Installation Procedure Step 8: Install the Cable Barrier To install the cable barrier, refer to Figure 1–24 and: 1. Install three U-nuts (P/N 90-10434-01, not shown in figure) on cable barrier tabs if they are not already installed. The U-nuts come with the barrier kit.
  • Page 58 Installation Procedure Step 9: Check the Power-Up Test Results The power-up test can take several minutes to complete, depending on the number of options installed and the default console terminal settings you use. To check the power-up test results: 1. Turn on the console terminal. Wait until the power-up test is complete. Refer to the terminal documentation for more information.
  • Page 59 Installation Procedure Example 1–1 Successful Power-Up Test Screen KA52-A V1.1, VMB 2.14 Performing normal system tests. 72..71..70..69..68..67..66..65..64..63..62..61..60..59..58..57.. 56..55..54..53..52..51..50..49..48..47..46..45..44..43..42..41.. 40..39..38..37..36..35..34..33..32..31..30..29..28..27..26..25.. 24..23..22..21..20..19..18..17..16..15..14..13..12..11..10..09.. 08..07..06..05..04..03.. Tests completed. >>> Central Processing Unit (CPU) Name, Firmware Version Number, and Virtual Memory Boot (VMB) Version Number Read-Only Memory (ROM) based diagnostics countdown Status Message Console Prompt Installation Procedure 1–45...
  • Page 60 Installation Procedure If SIMM_OD is not present or not plugged in correctly, the system responds with a display similar to the following example: Example 1–2 Unsuccessful Power-Up Test Screen KA52-A V1.1, VMB 2.14 Performing normal system tests. 72..71..70..69..68..67..66..65..64..63..62.. ? Test_Subtest_DC_88 Loop_Subtest=05 Err_Type=FF DE_NO_Memory_present.lis Vec=0000 Prev_Errs=0000 P1=E04EE04E P2=00000000 P3=00000000 P4=00001006...
  • Page 61 Installation Procedure Step 10: Install the Front Bezel To install the front bezel: 1. Install four U-nuts and ball studs onto the cabinet rails as shown in Figure 1–25. Note If the system is to be shipped in the cabinet, install the shipping strap and bracket (see Section 4.2).
  • Page 62: Installing The Front Bezel

    Installation Procedure Figure 1–25 Installing the Front Bezel U-nuts (P/N 90-07786-01) Cabinet rails Ball studs (P/N 90-11337-01) Bezel hand grips Bezel (P/N 74-30961-01) VAX 4000 Model 10xx medallion (P/N 74-37642-31/32/34) Front View of Side View Cabinet Rail 13th Hole 5th Hole 1st Hole 1–48 Installation Procedure cs–10003...
  • Page 63 Installation Procedure Step 11: Connecting the System to a Network For more information on connecting the system to a network, see the VAX 4000 Model 10xx Operator Information Manual. Step 12: Connecting External Options to the System For more information on connecting external options to the system, see the VAX 4000 Model 10xx Operator Information Manual.
  • Page 65: Operator Access And Control Procedure

    Operator Access and Control Procedure The RM 4000-10xx is designed to be mounted in a cabinet enclosure. To access the operation and control switches, or to load media devices, the unit must be extended outside the cabinet by performing the following two steps: 1.
  • Page 66: Front Bezel

    Operator Access and Control Procedure Figure 2–1 Front Bezel 2–2 Operator Access and Control Procedure cs–10014...
  • Page 67: Troubleshooting And Diagnostics

    Troubleshooting and Diagnostics Note Before performing any troubleshooting or diagnostic tests, ensure that the end user has backed up all disks to their satisfaction and has shutdown the system software. It is the end user’s responsibility to ensure all system software and data is backed up and the system is shutdown properly.
  • Page 69: Maintenance And Fru Replacement Procedures

    Maintenance and FRU Replacement Procedures Note Before performing any maintenance or FRU replacement procedures, ensure that the end user has backed up all disks to their satisfaction, and has shutdown the system software. It is the end user’s responsibility to ensure that all system software and data has been backed up and the system is shutdown properly.
  • Page 70: Accessing The Rm 4000-10Xx

    Maintenance and FRU Replacement Procedures 4.1 Accessing the RM 4000-10xx The RM 4000-10xx is designed to be mounted in a cabinet enclosure. To access the unit, the unit must be extended outside the cabinet by performing the procedure described in Chapter 2. 4.2 Removing and Installing the Shipping Strap and Bracket To remove the shipping strap and bracket, perform the following steps: Note...
  • Page 71: Removing And Installing The Shipping Bracket

    Maintenance and FRU Replacement Procedures Figure 4–1 Removing and Installing the Shipping Bracket Rear shipping bracket (P/N 74-46848-01) U-nuts (P/N 90-07786-00) Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Phillips screws (P/N 90-00063-39) Other System Ç...
  • Page 72 Maintenance and FRU Replacement Procedures Shipping Strap The shipping strap is held in place by a single screw (P/N 90-00063-39) located on top of the shelf. To remove the shipping strap, refer to Figure 4–2 and: 1. Remove the front bezel. 2.
  • Page 73: Removing The Shipping Strap

    Maintenance and FRU Replacement Procedures Figure 4–2 Removing the Shipping Strap Screw Maintenance and FRU Replacement Procedures 4–5 CS–10012...
  • Page 74: Removing The Rackmount Enclosure Cover (P/N 70-30948-01)

    Maintenance and FRU Replacement Procedures 4.3 Removing the Rackmount Enclosure Cover (P/N 70-30948-01) To remove the rackmount enclosure cover: 1. Fully extend the shelf containing the RM 4000-10xx to be serviced from the cabinet. Observe the cables as the unit is being pulled out to ensure that they do not get pinched or caught in the cabinet.
  • Page 75: Removing The Rackmount Enclosure Cover

    Maintenance and FRU Replacement Procedures Figure 4–3 Removing the Rackmount Enclosure Cover MLO-011682 Internal Q–bus cables and DSSI cables (two each, front and rear of bustle) Rackmount top cover (P/N 70-30948-01) Captive screws (P/N 12-30338-05) Caution label (P/N 36-24385-01) Maintenance and FRU Replacement Procedures 4–7...
  • Page 76 Maintenance and FRU Replacement Procedures Caution To prevent damage to internal cables and components, do not remove cover more than 4.4 cm (2 in) without disconnecting the internal Q-bus cable from the CPU board. 6. Slide the top cover forward 4.4 cm (2 in.) maximum, and disconnect the internal Q–bus and SCSI cables from the CPU module inside the enclosure.
  • Page 77: Removing And Installing The Two Dssi External Bus Connectors

    Maintenance and FRU Replacement Procedures Figure 4–4 Removing and Installing the Two DSSI External Bus Connectors MLO-011688 Maintenance and FRU Replacement Procedures 4–9...
  • Page 78: Internal Connectors

    Maintenance and FRU Replacement Procedures Figure 4–5 Internal Connectors PUSH PUSH MLO-011696 Q–bus Input/Output Cable Asynchronous Cable Connector Connector SCSI Cable Connector DSSI Connector CPU Module CPU Power Connector Synchronous Cable Connector 4–10 Maintenance and FRU Replacement Procedures...
  • Page 79: Removing And Replacing The Internal Q-Bus Cables

    Maintenance and FRU Replacement Procedures 4.4 Removing and Replacing the Internal Q–bus Cables (P/N 17-03545-01) 1. Remove the enclosure cover from the RM 4000-10xx. Refer to Section 4.3. 2. Refer to Figure 4–6, and remove the mounting hardware (P/N 12-18672- 01) holding the two Q–bus connectors to the cover.
  • Page 80: Removing And Replacing The Dssi Bus 0 Cable

    Maintenance and FRU Replacement Procedures 4.5 Removing and Replacing the DSSI Bus 0 Cable (P/N 17-03544-01 or 17-04189-01) 1. Access the unit according to the procedure in Section 4.1. 2. Remove the enclosure cover according to the procedure in Section 4.3. 3.
  • Page 81: Removing And Replacing The Dssi Bus 1 Cable

    Maintenance and FRU Replacement Procedures 4.6 Removing and Replacing the DSSI Bus 1 Cable (P/N 17-03778-01) To remove and replace the DSSI bus 1 cable (P/N 17-03778-01), perform the following procedure: 1. Access the unit according to the procedure in Section 4.1. 2.
  • Page 82: Disconnecting The Internal Power Cables

    Maintenance and FRU Replacement Procedures Figure 4–8 Disconnecting the Internal Power Cables MLO-011681 Captive Screws (5) Phillips Screws (2) Internal Power Cables 4–14 Maintenance and FRU Replacement Procedures...
  • Page 83 Maintenance and FRU Replacement Procedures 4. Disconnect the internal DSSI connectors from all drives mounted on the shelves. It is not necessary to disconnect the power cable from each drive. Figure 4–9 shows one drive as an example. Figure 4–9 Disconnecting Internal DSSI Connectors MLO-010804 5.
  • Page 84 Maintenance and FRU Replacement Procedures Figure 4–10 Disconnecting the Internal SCSI Cable MLO-011680 Releasing the memory module and tipping it backward Internal SCSI cable Sliding shelves forward Lifting shelves up 4–16 Maintenance and FRU Replacement Procedures...
  • Page 85: Disconnecting Dssi Cable From Dssi Card

    Maintenance and FRU Replacement Procedures 7. Refer to Figure 4–11. Disconnect the DSSI cable from the DSSI connector 8. To install the new cable, reverse this procedure. Figure 4–11 Disconnecting DSSI Cable from DSSI Card DSSI cable Removing DSSI cable from DSSI connector Maintenance and FRU Replacement Procedures 4–17 CS–10118...
  • Page 86: Removing And Replacing The Internal Scsi Cable

    Maintenance and FRU Replacement Procedures 4.7 Removing and Replacing the Internal SCSI Cable (P/N 17-02944-01 or 17-02542-01) 1. Access the unit according to the procedure in Section 4.1. 2. Remove the SCSI external I/O cable by opening the bail loops and then pulling the cable straight back.
  • Page 87: Removing And Replacing The Dssi Card

    Maintenance and FRU Replacement Procedures 4.8 Removing and Replacing the DSSI Card To remove and replace a DSSI card, either single or dual, follow this general procedure: 1. Access the unit according to the procedure in Section 4.1. 2. Remove the enclosure cover according to the procedure in Section 4.3. 3.
  • Page 88: Disconnecting The Internal Power Cables

    Maintenance and FRU Replacement Procedures Figure 4–13 Disconnecting the Internal Power Cables MLO-011681 Captive Screws (5) Phillips Screws (2) Internal Power Cables 4–20 Maintenance and FRU Replacement Procedures...
  • Page 89 Maintenance and FRU Replacement Procedures 4. Disconnect the internal DSSI connectors from all drives mounted on the shelves. It is not necessary to disconnect the power cable from each drive. Figure 4–14 shows one drive as an example. Figure 4–14 Disconnecting Internal DSSI Connectors MLO-010804 5.
  • Page 90 Maintenance and FRU Replacement Procedures Figure 4–15 Disconnecting the Internal SCSI Cable MLO-011680 Releasing the memory module and tipping it backward Internal SCSI cable Sliding shelves forward Lifting shelves up 4–22 Maintenance and FRU Replacement Procedures...
  • Page 91: Removing The Dual Dssi Card

    Maintenance and FRU Replacement Procedures 7. Refer to Figure 4–16. Disconnect the DSSI cable(s) from the DSSI connector 8. Remove the DSSI card by gently prying it loose from the backplane connector . Use a standoff tool to compress the post so that the corner of the card can be lifted off of the standoff .
  • Page 92 Maintenance and FRU Replacement Procedures 9. Install the replacement DSSI card onto the backplane. Figure 4–17 shows installing a dual DSSI card. Align the new card on the standoffs so that it is positioned above the backplane connector, then gently seat it onto the connector and the standoffs.
  • Page 93: Installing The Dual Dssi Card

    Maintenance and FRU Replacement Procedures Figure 4–17 Installing the Dual DSSI Card MLO-011695 Dual DSSI Card (P/N 54-22444-01) Standoff Backplane Connector DSSI Cable (P/N 17-03544-01 or 17-04189-01) DSSI Cable (P/N 17-03778-01) Maintenance and FRU Replacement Procedures 4–25...
  • Page 94: Removing And Replacing The Cpu Module

    Maintenance and FRU Replacement Procedures 4.9 Removing and Replacing the CPU Module To remove and replace the CPU module, use the following procedure: 1. Refer to Section 4.8 and remove the DSSI card. 2. Remove all SIMMs from the CPU module (see Figure 4–18). Caution Static electricity can damage integrated circuits.
  • Page 95: Removing A Simm

    Maintenance and FRU Replacement Procedures Figure 4–18 Removing a SIMM Metal Board Clip MS44 Memory Modules MLO-012304 Maintenance and FRU Replacement Procedures 4–27...
  • Page 96 Maintenance and FRU Replacement Procedures 3. Remove all remaining cables from the CPU module (see Figure 4–5). a. Disconnect any internal communications options cables that are present in your system from the CPU module. b. Disconnect the CPU power cable from the CPU module. 4.
  • Page 97: Removing The Cpu Module

    Maintenance and FRU Replacement Procedures Figure 4–19 Removing the CPU Module PUSH PUSH MLO-012295 Spring clips Semicircular cutout Keyhole cutouts (10) Maintenance and FRU Replacement Procedures 4–29...
  • Page 98 Maintenance and FRU Replacement Procedures 5. To install the new CPU module, follow these steps: a. Place the CPU module in the enclosure so that the connectors on the CPU module align with the corresponding cutouts in the back panel of the enclosure.
  • Page 99 Shelf Assembly This appendix describes how to assemble the shelf and slides that will be used to mount the RM 4000-10xx in a cabinet. The shelf assembly contains the following parts: Item Description Part Number Shelf 74-46669-01 Slides 12-39896-01 Mounting Brackets (Rear) 12-32829-01 Mounting Brackets (Front) 12-32831-01...
  • Page 100: Attaching Slides To The Shelf

    Shelf Assembly Use the procedure in this appendix to assemble the shelf. 1. Attach slides to the front and rear mounting brackets ( ) using screws and kep nuts (see Figure A–1). 2. Lift the slide locking mechanism and extend the slides fully.
  • Page 101: Assembling The Shelf

    Shelf Assembly 3. Attach slides to shelf using the screws (see Figure A–2). 4. Attach labels as shown in Figure A–2. To install the shelf assembly in the cabinet, proceed with Step 4: Install the Shelf Assembly in Chapter 1. Figure A–2 Assembling the Shelf Shelf (P/N 74-46669-01) Shipping bracket mounting holes...
  • Page 103: B Connecting Peripheral Device Cables

    Connecting Peripheral Device Cables This appendix describes the following procedures to connect cables for peripheral devices to the RM 4000-10xx system: • Connecting a peripheral cable to MMJ port 0 and 1 • Connecting a peripheral cable to asynchronous port A •...
  • Page 104: Connecting A Peripheral Cable To Mmj Port 0 And 1 . . . . . . . . . . B.2 Connecting A Peripheral Cable To Asynchronous Port A

    Connecting Peripheral Device Cables B.1 Connecting a Peripheral Cable to MMJ Port 0 and 1 To connect a peripheral cable to MMJ port 0 and 1, insert the cable as shown in Figure B–1. Figure B–1 Connecting a Peripheral Cable to MMJ Port 0 and 1 MLO-011690 B–2 Connecting Peripheral Device Cables...
  • Page 105 Connecting Peripheral Device Cables B.2 Connecting a Peripheral Cable to Asynchronous Port A To connect a peripheral cable to asynchronous port A, refer to Figure B–2 and perform the following steps: 1. Insert cable. 2. Close bail loops. Figure B–2 Connecting a Peripheral Cable to Asynchronous Port A MLO-011691 Connecting Peripheral Device Cables B–3...
  • Page 106: Connecting A Peripheral Cable To Asynchronous Port A (Dhw42-Ca

    Connecting Peripheral Device Cables B.3 Connecting a Peripheral Cable to Asynchronous Port A (DHW42-CA) To connect a peripheral cable to asynchronous port A (DHW42-CA), refer to Figure B–3 and perform the following steps: 1. Slide clip to the left. 2. Insert cable 3.
  • Page 107: To The Modem Port

    Connecting Peripheral Device Cables B.4 Connecting a Peripheral Cable to Synchronous Port 0 and 1, and to the Modem Port To connect a peripheral cable to synchronous port 0 and 1, and to the modem port, refer to Figure B–4 and perform the following steps: 1.
  • Page 108: Connecting A Peripheral Cable To The Asynchronous Modem Control Port

    Connecting Peripheral Device Cables B.5 Connecting a Peripheral Cable to the Asynchronous Modem Control Port You can connect peripherals that use EIA-232 connectors to the asynchronous modem control port (port 2) on the back of the system unit. Alternatively, the supplied EIA-232 to DEC423 adapter (H8575-A) allows you to connect peripherals that use DEC423 connectors.
  • Page 109: Connecting Cables To Scsi Cable Ports

    Connecting Peripheral Device Cables B.6 Connecting Cables to SCSI Cable Ports To connect the SCSI cable ports, refer to Figure B–5 and perform the following steps: 1. Remove the SCSI terminator from the SCSI port 2. Insert cable To disconnect the SCSI cables, reverse the steps in this procedure. Figure B–5 SCSI Cable Ports MLO-011694 Connecting Peripheral Device Cables B–7...
  • Page 110: Connecting External Dssi Bus Cables To Internal Dssi Bus

    Connecting Peripheral Device Cables B.7 Connecting External DSSI Bus Cables to Internal DSSI Bus Cable Ports To connect the DSSI cable ports, refer to Figure B–6 and perform the following steps: 1. Remove the DSSI terminators from the DSSI ports 2.
  • Page 111: Dssi Cable Ports

    Connecting Peripheral Device Cables B.8 Connecting Cables to Top Cover Cable Ports The following sections describe connecting cables to the top cover Q–bus and DSSI cable ports. B.8.1 Connecting Q–bus Cable Ports To connect the Q–bus cable ports, refer to Figure B–7 and perform the following steps: 1.
  • Page 112: Cable Ports

    Connecting Peripheral Device Cables B.8.2 Connecting External Bus DSSI Cables to External Bus DSSI Cable Ports To connect the DSSI cable ports, refer to Figure B–8 and perform the following steps: 1. Remove the DSSI terminator from the DSSI port(s) 2.
  • Page 113: C Single To Dual Dssi Upgrade Procedure

    Single to Dual DSSI Upgrade Procedure To upgrade the rackmount VAX 4000 Model 100 or 10xx single DSSI to an RM 4000-10xx dual DSSI follow the procedure in this appendix. If you are upgrading a VAX 4000-10xx model to an RM 4000-10xx, you must make the conversion by following the procedure described in Chapter 1, Step 3: Convert the VAX 4000-10xx to a RM 4000-10xx.
  • Page 114 Single to Dual DSSI Upgrade Procedure Figure C–1 2T-KFDDA-CF Single-to-Dual DSSI Field Installable Upgrade Kit Contents VAX 4000 Model 100A QZ–004AA–FW QA–001AA–UW C–2 Single to Dual DSSI Upgrade Procedure CS–10120...
  • Page 115 Single to Dual DSSI Upgrade Procedure Dual DSSI Card (Qty 1) (P/N 54-22444-01) Remote DSSI Bus Cable (Qty 1) (P/N 17-03778-01) Machine Screw 2.5 m (Qty 4) (P/N 90-10917-01) DSSI Terminator (Qty 2) (P/N 12-29258-01) Alignment Pin (Qty 4) (P/N 12-30363-01) Washer (Qty 4) (P/N 90-08877-00) Medallion, VAX 4000-100A (Qty 1) (P/N 74-37642-31) Firmware Version 2.3 Upgrade Kit (Qty 1) (P/N QZ-004AA-FW) (refer to...
  • Page 116: Upgrade Kit Contents

    Single to Dual DSSI Upgrade Procedure Figure C–2 2T-KFDDA-AF Single-to-Dual DSSI Field Installable Upgrade Kit Contents Dual DSSI Card (Qty 1) (P/N 54-22444-01) Remote DSSI Bus Cable (Qty 1) (P/N 17-03778-01) Machine Screw 2.5 m (Qty 4) (P/N 90-10917-01) DSSI Terminator (Qty 2) (P/N 12-29258-01) Alignment Pin (Qty 4) (P/N 12-30363-01) Washer (Qty 4) (P/N 90-08877-00) C–4 Single to Dual DSSI Upgrade Procedure...
  • Page 117 Single to Dual DSSI Upgrade Procedure 1. Unpack and inspect all upgrade kits, and report any missing or damaged items to your local Digital sales representative. 2. Ensure the customer has backed up all data and shut down the system. 3.
  • Page 118: C–3 Disconnecting The Internal Power Cables

    Single to Dual DSSI Upgrade Procedure Figure C–3 Disconnecting the Internal Power Cables MLO-011681 Captive Screws (5) Phillips Screws (2) Internal Power Cables C–6 Single to Dual DSSI Upgrade Procedure...
  • Page 119: C–4 Disconnecting Internal Dssi Connectors

    Single to Dual DSSI Upgrade Procedure 8. Disconnect the internal DSSI connectors from all drives mounted on the shelves. It is not necessary to disconnect the power cable from each drive. Figure C–4 shows one drive as an example. Figure C–4 Disconnecting Internal DSSI Connectors MLO-010804 9.
  • Page 120: C–5 Disconnecting The Internal Scsi Cable

    Single to Dual DSSI Upgrade Procedure Figure C–5 Disconnecting the Internal SCSI Cable MLO-011680 Releasing the memory module and tipping it backward Internal SCSI cable Sliding shelves forward Lifting shelves up C–8 Single to Dual DSSI Upgrade Procedure...
  • Page 121: Removing The Single Dssi Card

    Single to Dual DSSI Upgrade Procedure 11. Refer to Figure C–6. Disconnect the DSSI cable from the DSSI connector 12. Remove the single DSSI card by gently prying it loose from the backplane connector . Use a standoff tool to compress the post so that the corner of the card can be lifted off of the standoff .
  • Page 122 Single to Dual DSSI Upgrade Procedure 13. Refer to Figure C–7. Install the dual DSSI card onto the backplane connector . Align the new card on the standoffs so that it is positioned above the backplane connector, then gently seat it onto the connector and the standoffs.
  • Page 123: C–7 Installing The Dual Dssi Card

    Single to Dual DSSI Upgrade Procedure Figure C–7 Installing the Dual DSSI Card MLO-011695 Dual DSSI Card (P/N 54-22444-01) Standoff Backplane Connector DSSI Connector (P/N 17-03544-01 or 17-04189-01) DSSI Connector (P/N 17-03778-01) Single to Dual DSSI Upgrade Procedure C–11...
  • Page 125: D Hardware Specifications

    Hardware Specifications This appendix lists the hardware specifications of the following devices: • System unit • Internal SCSI device • KA52-AA CPU • KA53-AA CPU • KA54-AA CPU • Internal DSSI device Hardware Specifications D–1...
  • Page 126: System Unit Specifications

    Hardware Specifications D.1 System Unit Specifications The following tables list the specifications for the rackmount VAX 4000 Model 100/100A/105A/106A. Table D–1 System Specifications: RM 4000-10xx Subject Description Processor KA52 (NVAX) Model 100/100A KA53 (NVAX) Model 105A KA54 (NVAX) Model 106A Boot and diagnostic firmware 512 KB.
  • Page 127: System Unit Metrics

    Hardware Specifications Table D–2 System Unit Metrics Weight Height Width Depth System Unit kg (lb) cm (in) cm (in) cm (in) System 18.0 (40.0) 17.78 (7.0) 46.35 (18.26) 38.74 (15.25) System with 27 (60) 22.2 (8.75) 48.3 (19.0) 63.5 (25.0) shelf Depends on configuration Table D–3 System Storage Conditions...
  • Page 128: System Operating Conditions And Nonoperating Conditions

    Hardware Specifications Table D–4 System Operating Conditions and Nonoperating Conditions Operating Conditions Range or Value Temperature range 10°C to 32°C (50°F to 90°F) with TZ30 tape drive; otherwise 10°C to 35°C (50°F to 97°F) Temperature change rate 11°C (20°F) per hour maximum Relative humidity 10% to 90% noncondensing (20% to 80% if tape device installed)
  • Page 129: Internal Dssi Device Specifications

    Hardware Specifications D.2 Internal DSSI Device Specifications The following tables list the specifications for the internal DSSI devices. Table D–5 Hard Disk Drive Specifications Formatted Storage Capacity RF31T RF35 RF36 Per Drive (MB) 1600 Blocks per track 54-108 Blocks per drive 744 534 1 664 628 3 125 408...
  • Page 130: Tz30 Tape Drive Specifications

    Hardware Specifications Table D–6 TZ30 Tape Drive Specifications Subject Description Mode of operation Streaming Media 12.77 mm (0.5 in) unformatted magnetic tape Bit density 2624 bits/cm (6667 bits/in) Number of tracks Transfer rate (at host) 62.5 Kb/s Tape speed 190 cm/s (75 in/s) Track format Multiple track serpentine recording Cartridge capacity...
  • Page 131: Tzk11 Qic Tape Drive Specifications

    Hardware Specifications Table D–8 TZK11 QIC Tape Drive Specifications Subject Description Mode of operation Streaming Media DC9200, DC9200XL, or Digital approved equivalent. See the VAX 4000 Model 105A/106A Operator Information Manual Track width: write 0.1778 mm ± 0.00038 mm (0.0070 in ± 0.00015 in) Track width: read 0.0762 mm ±...
  • Page 132: Tlz06 Cassette Tape Drive Specifications

    Hardware Specifications Table D–9 TLZ06 Cassette Tape Drive Specifications Subject Description Mode of operation Streaming and start/stop Media TLZ04-CA, TLZ06-CA, or Digital approved equivalent. See the VAX 4000 Model 10xx Operator Information Manual Bit density 114 Mb/in Transfer rate (sustained) 183 KB/s noncompression Recording format Digital Data Storage (DDS, DC)
  • Page 133: Rrd42 Compact Disc Drive Specifications

    Hardware Specifications Table D–11 RRD42 Compact Disc Drive Specifications Subject Description Acceptable discs CD-ROM mode-1 data discs CD-ROM mode-2 data discs Disc capacity 600 MB Rotation speed: innermost track 530 r/min at CLV = 1.4 m/s Rotation speed: outermost track 200 r/min at CLV = 1.2 m/s Sustained data transfer rate 150 KB/s...
  • Page 134 Hardware Specifications KA52-AA CPU Specifications The Model 10xx system uses the timesharing KA52-AA CPU (54-21797-01). Central Processing Unit Addressing modes General register: 8 Program counter: 4 Index: 9 Clock rate 286 MHz (14 ns cycle) Data path width 64 bits Number of data types Hardware: 9 Software emulated: 7...
  • Page 135 Hardware Specifications Architecture Speed 14 nanoseconds (READ) Associativity Two-way Backup Cache Data stored Instruction stream and data Write algorithm Write-back Size 128 KB Speed 42 nanoseconds Associativity Direct mapped Translation buffer Size 96 entry Associativity Fully associative Q22–bus address translation Q22–bus map cache Size 16 entry...
  • Page 136 Hardware Specifications Digital Storage System Interconnect (DSSI) Number of DSSI interfaces 1 (or 2 with KFDDA option) Maximum number of supported 7 (or 14 with KFDDA option) devices Data path width 8 bits Maximum bandwidth 4 MB/second Maximum queue I/O rate 1200/second Buffer size Transmit buffer...
  • Page 137 Hardware Specifications KA53-AA CPU Specifications The Model 105A system uses the timesharing KA53-AA CPU (54-21797-02). Central Processing Unit Addressing modes General register: 8 Program counter: 4 Index: 9 Clock rate 333 MHz (12 ns cycle) Data path width 64 bits Number of data types Hardware: 9 Software emulated: 7...
  • Page 138 Hardware Specifications Architecture Speed 12 nanoseconds (READ) Associativity Two-way Backup Cache Data stored Instruction stream and data Write algorithm Write-back Size 512 KB Speed 42 nanoseconds Associativity Direct mapped Translation buffer Size 96 entry Associativity Fully associative Q22–bus address translation Q22–bus map cache Size 16 entry...
  • Page 139 Hardware Specifications Digital Storage System Interconnect (DSSI) Number of DSSI interfaces 1 (or 2 with KFDDA option) Maximum number of supported 7 (or 14 with KFDDA option) devices Data path width 8 bits Maximum bandwidth 4 MB/second Maximum queue I/O rate 1200/second Buffer size Transmit buffer...
  • Page 140 Hardware Specifications KA54-AA CPU Specifications The Model 106A system uses the timesharing KA54-AA CPU (54-21797-03). Central Processing Unit Addressing modes General register: 8 Program counter: 4 Index: 9 Clock rate 400 MHz (10 ns cycle) Data path width 64 bits Number of data types Hardware: 9 Software emulated: 7...
  • Page 141 Hardware Specifications Architecture Speed 10 nanoseconds (READ) Associativity Two-way Backup Cache Data stored Instruction stream and data Write algorithm Write-back Size 512 KB Speed 42 nanoseconds Associativity Direct mapped Translation buffer Size 96 entry Associativity Fully associative Q22–bus address translation Q22–bus map cache Size 16 entry...
  • Page 142 Hardware Specifications Digital Storage System Interconnect (DSSI) Number of DSSI interfaces 1 (or 2 with KFDDA option) Maximum number of supported 7 (or 14 with KFDDA option) devices Data path width 8 bits Maximum bandwidth 4 MB/second Maximum queue I/O rate 1200/second Buffer size Transmit buffer...
  • Page 143: E Upgrade And Return Forms

    Upgrade and Return Forms The Customer Service Engineer who performs an upgrade that requires returns must complete and return each of the three forms contained in this appendix. Return the Customer Service Worksheet to the local contracts administrator. Return one copy of the Customer Service Installation Receipt to the local CAS group and one copy to the customer.
  • Page 144 Upgrade and Return Forms All labor activity associated with this upgrade must be charged in the following manner: • System type: DV-41SXX-XX or 2T-416XX-XX • Activity code: I • Type of call: I • Action taken: D • P/L segment code: HPS E–2 Upgrade and Return Forms...
  • Page 145 Upgrade and Return Forms CUSTOMER SERVICE UPGRADE WORKSHEET This form acts as a verification of the work performed on the system and as a check on the procedures used. It can also be used for repricing the customer’s service contract. Return this form to your local contracts administration office for processing.
  • Page 147 Upgrade and Return Forms CUSTOMER SERVICE INSTALLATION RECEIPT This document acts as a customer receipt and as verification for Customer Service that the upgrade kit installation has been completed. CUSTOMER Complete both copies of this form and give a copy to the customer and SERVICE: a copy to local CAS for filing with the customer documents.
  • Page 149 Upgrade and Return Forms RETURNS MATERIAL CHECKLIST This form must be filled out and returned with the old modules(s) in order to clear the customer’s account. MODULES BEING RETURNED: DATE MODULE PACKAGED: RETURN AUTHORIZATION NUMBER: CUSTOMER DEC NUMBER: CUSTOMER (COMPANY) NAME: CUSTOMER ADDRESS: CUSTOMER CONTACT: CUSTOMER TELEPHONE...
  • Page 151 6. If there are any questions, the customer should contact the appropri- ate sales representative. Ship to: Digital Equipment Corporation Attention: Returns Sort Center Route 127 Dock Area D001 Contoocook, NH 03229–9210...
  • Page 153 Reader’s Comments Rackmount VAX 4000 Model 100/100A/105A/106A Installation Information EK-465RA-IN. D01 Your comments and suggestions help us improve the quality of our publications. Thank you for your assistance. I rate this manual’s: Excellent Good Fair Poor Accuracy (product works as manual says) Completeness (enough information) Clarity (easy to understand) Organization (structure of subject matter)
  • Page 154 United States BUSINESS REPLY MAIL FIRST CLASS PERMIT NO. 33 MAYNARD MASS. POSTAGE WILL BE PAID BY ADDRESSEE DIGITAL EQUIPMENT CORPORATION Shared Engineering Services DIGITAL DRIVE MK01-2/E12 PO BOX 9501 MERRIMACK, NH 03054–9982 Do Not Tear – Fold Here...

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