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TBK vision TBK-NVR2300 Series User Manual

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TBK-NVR2300 Network Video Recorder User Manual V2
User Manual
Network Video
Recorder
TBK-NVR2300 series
www.tbkvision.com
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  • Page 1 TBK-NVR2300 Network Video Recorder User Manual V2 User Manual Network Video Recorder TBK-NVR2300 series www.tbkvision.com...
  • Page 2 User Manual About this Manual This Manual is applicable to Network Video Recorders from TBK-NVR2300 series. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
  • Page 3 TBK-NVR2300 Network Video Recorder User Manual V2 and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
  • Page 4 TBK-NVR2300 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 5 TBK-NVR2300 Network Video Recorder User Manual V2 Safety Instructions ⚫ Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ⚫ In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 TBK-NVR2300 Network Video Recorder User Manual Product Key Features General ⚫ Connectable to network cameras, network dome and encoders ⚫ Connectable to the third-party network cameras like Acti, Arecont, Axis, Bosch, Brickcom, Canon, Panasonic, Pelco, Samsung, Sanyo. Sony, Vivotek and Zavio, and cameras that adopt ONVIF or PSIA protocol ⚫...
  • Page 7 TBK-NVR2300 Network Video Recorder User Manual V2 HDD Management ⚫ Up to 16 SATA hard disks and 1 eSATA disk can be connected for I16 models, and up to 8 SATA hard disks and 1 eSATA disk can be connected for I8 and K8 models ⚫...
  • Page 8 TBK-NVR2300 Network Video Recorder User Manual ⚫ Supports playback by main stream or sub stream ⚫ Smart search for the selected area in the video ⚫ Zooming in when playback ⚫ Reverse playback of multi-channel ⚫ Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by dragging the mouse ⚫...
  • Page 9 TBK-NVR2300 Network Video Recorder User Manual V2 Other Local Functions ⚫ Operable by front panel, mouse, remote control, or control keyboard ⚫ Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel ⚫...
  • Page 10 TBK-NVR2300 Network Video Recorder User Manual ⚫ Remotely start/stop alarm output ⚫ Remote PTZ control ⚫ Remote JPEG capture ⚫ Virtual host function to access and manage the IP camera directly ⚫ Two-way audio and voice broadcasting ⚫ Embedded Web server Development Scalability ⚫...

  • Page 11: Table Of Contents

    TBK-NVR2300 Network Video Recorder User Manual TABLE OF CONTENTS Introduction ..........................15 Front Panel ........................15 IR Remote Control Operations ..................18 USB Mouse Operation ....................24 Rear Panel ........................25 Chapter 2 Getting Started ......................28 Start up the Device ....................... 28 Activate the Device .......................
  • Page 12 TBK-NVR2300 Network Video Recorder User Manual Configure PTZ Parameters ................... 53 Set PTZ Presets, Patrols, and Patterns ................54 Auxiliary Functions ....................... 61 Chapter 7 Storage ......................... 62 Storage Device Management ..................62 Storage Mode ....................... 66 Recording Parameters ....................69 Configure Recording Schedule ..................
  • Page 13 TBK-NVR2300 Network Video Recorder User Manual V2 Face Detection......................110 Vehicle Detection ...................... 111 Line Crossing Detection ..................... 112 Intrusion Detection ....................113 Region Entrance Detection ..................116 Region Exiting Detection ................... 117 Unattended Baggage Detection ................118 Object Removal Detection ..................119 Audio Exception Detection ..................
  • Page 14 TBK-NVR2300 Network Video Recorder User Manual Manage User Permissions ................... 151 Configure Password Security ..................153 Reset Password ......................158 Chapter 18 System Service Maintenance .................. 161 Storage Device Maintenance ..................161 Search and Export Log Files..................165 Import/Export IP Camera Configuration Files ............168 Import/Export Device Configuration Files ..............

  • Page 15: Introduction

    TBK-NVR2300 Network Video Recorder User Manual V2 Introduction Front Panel TBK-NVR2332 Panel Description No. Name Function Description POWER Turns green when device is powered up. Blinks red when HDD is reading/writing. Status Indicators Blinks green when network connection is functioning Tx/Rx normally.
  • Page 16 TBK-NVR2300 Network Video Recorder User Manual In menu mode, the direction buttons are used to navigate between different fields and items and select setting parameters. In playback mode, the Up and Down buttons are used to speed up and slow down record playing, and the Left and Right buttons are used to move the recording 30s DIRECTION forwards or backwards.
  • Page 17 TBK-NVR2300 Network Video Recorder User Manual V2 NVR2316 Panel Description No. Name Connections POWER Turns green when device is powered up. Flickers red when data is being read from or written to HDD. Flickers blue when network connection is functioning Tx/Rx properly.

  • Page 18: Ir Remote Control Operations

    TBK-NVR2300 Network Video Recorder User Manual IR Remote Control Operations The device may also be controlled with the included IR remote control, shown in Figure 1-5. Batteries (2×AAA) must be installed before operation. The IR remote is set at the factory to control the device (using default Device ID# 255) without any additional steps.
  • Page 19 TBK-NVR2300 Network Video Recorder User Manual V2 Remote Control Unpairing (Disabling) an IR Remote from a Device To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the device.
  • Page 20 TBK-NVR2300 Network Video Recorder User Manual No. Name Function Description •To Turn Power On: -If User Has Not Changed the Default device Device ID# (255): 1.Press Power On/Off button (1). -If User Has Changed the device Device ID#: 1.Press DEV button. 2.Press Number buttons to enter user-defined Device ID#.
  • Page 21 TBK-NVR2300 Network Video Recorder User Manual V2 Enable IR Remote: Press DEV button, enter device Device ID# with number keys, press Enter to pair unit with the device Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device Switch to the corresponding channel in Live View or PTZ Control mode...
  • Page 22 TBK-NVR2300 Network Video Recorder User Manual Navigate between fields and menu items Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode DIRECTION Cycle through channels in Live View mode Control PTZ camera movement in PTZ control mode ENTER Confirm selection in any menu mode Checks checkbox...
  • Page 23 TBK-NVR2300 Network Video Recorder User Manual V2 Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel. If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.

  • Page 24: Usb Mouse Operation

    TBK-NVR2300 Network Video Recorder User Manual USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Plug USB mouse into one of the USB interfaces on the front panel of the device. The mouse should automatically be detected.

  • Page 25: Rear Panel

    TBK-NVR2300 Network Video Recorder User Manual V2 Rear Panel TBK-NVR2316 Panel Description No. Name Description Audio In RCA connector for audio input. Audio Out RCA connector for audio output. VGA Interface DB9 connector for VGA output. Display local video output and menu. HDMI Interface HDMI video output connector.
  • Page 26 TBK-NVR2300 Network Video Recorder User Manual TBK-NVR2332 Panel Description Name Description LAN Interface 2 network interfaces AUDIO OUT RCA connector for audio output. LINE IN RCA connector for audio input. HDMI HDMI video output connector. USB 3.0 interface Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
  • Page 27 TBK-NVR2300 Network Video Recorder User Manual V2 Power Supply 100 to 240 VAC power supply. Power Switch Switch for turning on/off the device. eSATA Connects external SATA HDD, CD/DVD-RW. VIDEO OUT BNC connector for video output. ALARM OUT (Optional) Connector for alarm output. www.tbkvision.com...

  • Page 28: Chapter 2 Getting Started

    TBK-NVR2300 Network Video Recorder User Manual Chapter 2 Getting Started Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Before you start: Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.
  • Page 29 TBK-NVR2300 Network Video Recorder User Manual V2 Activat e the Device We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 30: Configure Login Unlock Pattern

    TBK-NVR2300 Network Video Recorder User Manual Configure Login Unlock Pattern You can configure a device login unlock pattern for the admin user. After the device is activated, enter the following interface to configure the device unlock pattern. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.
  • Page 31 TBK-NVR2300 Network Video Recorder User Manual V2 Draw the Unlock Pattern Draw the pre-defined pattern to unlock and enter the menu operation. ⚫ If you have forgotten your pattern, select Forgot My Pattern or Switch User to enter the normal login dialog box. ⚫...

  • Page 32: Start Setup Wizard

    TBK-NVR2300 Network Video Recorder User Manual Login Interface Input password. Click Login to log in. If you forget the admin password, click Forgot Password to reset the password. In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60 seconds.
  • Page 33 TBK-NVR2300 Network Video Recorder User Manual V2 Date and Time Setting s Set the basic network parameters on the Network Setup interface. Network Setting s Select a HDD and click Init to initialize it as demand on the Hard Disk interface. www.tbkvision.com...
  • Page 34 TBK-NVR2300 Network Video Recorder User Manual HDD Management Add IP cameras on the Camera Setup interface. 1. Click Search to search online IP camera. Before adding a camera, make sure the IP camera to be added is in active status. 2.
  • Page 35 TBK-NVR2300 Network Video Recorder User Manual V2 P2P - Access Enter the Change Password interface to create a new admin password if required. Change Password You can enter click the to show the characters input. Check the New Admin Password checkbox. Enter the original password in the Admin Password text field.

  • Page 36: Enter Main Menu

    TBK-NVR2300 Network Video Recorder User Manual recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. Enter Main Menu Click OK to complete the startup Setup Wizard. After you have completed the wizard, you can right click on the screen to enter the main menu bar.

  • Page 37: System Operation

    TBK-NVR2300 Network Video Recorder User Manual V2 System Operation Log out Purpose: After logging out, the monitor turns to live view mode. To perform any operations, you need to log in again. Click on the menu bar. Click Logout. After you log out of the system, menu operations on the screen are invalid. You must input a user name and password to unlock the system.

  • Page 38: Chapter 3 Camera Management

    TBK-NVR2300 Network Video Recorder User Manual Chapter 3 Camera Management Add IP Cameras Add IP Cameras Manually Purpose: Before you view live video or record video files, you must add network cameras to the device. Before You Start: Ensure the network connection is valid and the IP camera has been activated. Click on the main menu.

  • Page 39: Manage Cameras For Poe Device

    TBK-NVR2300 Network Video Recorder User Manual V2 2) Go to Configuration > Network > Advanced Settings > HTTPS on the web browser o to export its certificate. 3) Click Export at Export Certificate to save the certificate. 4) Log in the NVR by web browser. 5) Go to Configuration >...

  • Page 40: Upgrade The Ip Camera

    TBK-NVR2300 Network Video Recorder User Manual Check the checkbox of Enable H.265 (For Initial Access). Click OK. Upgrade the IP Camera The IP camera can be remotely upgraded through the device. Plug the U-flash drive with the IP camera’s firmware upgrade file to the device. On the camera management interface, select a camera.
  • Page 41 TBK-NVR2300 Network Video Recorder User Manual V2 Protocol Management Select the protocol type of transmission and choose the transfer protocols. ⚫ Type: The network camera adopting custom protocol must support getting stream through standard RTSP. ⚫ Path: you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.

  • Page 42: Chapter 4 Camera Settings

    TBK-NVR2300 Network Video Recorder User Manual Chapter 4 Camera Settings Configure OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Go to Camera >Display. Select the camera from the drop-down list. Edit the name in Camera Name.

  • Page 43: Configure Privacy Mask

    TBK-NVR2300 Network Video Recorder User Manual V2 Configure Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Go to Camera >Privacy Mask. Select the camera to set privacy mask. Click Enable to enable this feature.

  • Page 44: Configure The Image Parameters

    TBK-NVR2300 Network Video Recorder User Manual Configure the Image Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Go to Camera>Display > Image Settings. Select a camera from the drop-down list. Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation.

  • Page 45: Configure Other Camera Parameters

    TBK-NVR2300 Network Video Recorder User Manual V2 Click OK. Configure Other Camera Parameters For a connected camera, you can configure the camera parameters including the exposure mode, backlight and image enhancement. Go to Camera>Display. Select a camera from the drop-down list. Configure the camera parameters.

  • Page 46: Chapter 5 Live View

    TBK-NVR2300 Network Video Recorder User Manual Chapter 5 Live View Live View displays the video image getting from each camera in real time. Start Live View Click on the main menu bar to enter the Live View. Select a window and double click a camera from the list to play the video from the camera in the selected window.
  • Page 47 TBK-NVR2300 Network Video Recorder User Manual V2 In the Live View mode, click to enter the fisheye expansion mode. Select the expansion view mode. ⚫ 180° Panorama ( ): Switch the Live View image to the 180° panorama view. ⚫ 360° Panorama ( ): Switch the Live View image to the 360° panorama view. ⚫...

  • Page 48: Target Detection

    TBK-NVR2300 Network Video Recorder User Manual You can click in Live View mode to switch the main/auxiliary port. Target Detection In Live View mode, the target detection function can detect a human motoion/face/vechicle/human body during the last 5 seconds and the following 10 seconds. In Live View mode, click Target Detection to enter the target detection interface.

  • Page 49: Configure Live View Layout

    TBK-NVR2300 Network Video Recorder User Manual V2 Live View - General Configure the Live View parameters. ⚫ Video Output Interface: Select the video output to configure. ⚫ Live View Mode: Select the display mode for Live View, e.g., 2*2, 1*5, etc. ⚫...
  • Page 50 TBK-NVR2300 Network Video Recorder User Manual Select a window division mode from the toolbar. Configure Live View Layout Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. Click Save. Result: The successfully configured view layout is displayed in the list. Related Operations: ⚫...

  • Page 51: Configure Camera Auto-Switch

    TBK-NVR2300 Network Video Recorder User Manual V2 Select a constant window-division layout or custom layout from the toolbar. Select a division window, and double-click on a camera in the list to link the camera to the window. You can enter the number in the text field to quickly search the camera from the list. You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order.

  • Page 52: Configure Channel-Zero Encoding

    TBK-NVR2300 Network Video Recorder User Manual Configure Channel-Zero Encoding Purpose Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

  • Page 53: Chapter 6 Ptz Control

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 6 PTZ Control PTZ Control Wizard Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ Control Wizard to guide you through the basic PTZ operation. Click on the quick settings toolbar of the PTZ camera live view.

  • Page 54: Set Ptz Presets, Patrols, And Patterns

    TBK-NVR2300 Network Video Recorder User Manual PTZ Parameters Settings Edit the PTZ camera parameters. All the parameters should be exactly match the PTZ camera parameters. Click OK to save the settings. Set PTZ Presets, Patrols, and Patterns Before You Start Make sure that the presets, patrols, and patterns are supported by PTZ protocols.
  • Page 55 TBK-NVR2300 Network Video Recorder User Manual V2 C lick in the lower right corner of Live View to set the preset. S et Preset Select the preset No. (1 to 255) from the drop-down list. Enter the preset name in the text field. Click Apply to save the preset.
  • Page 56 TBK-NVR2300 Network Video Recorder User Manual Set Patrols Purpose Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Click on the quick settings toolbar of the PTZ camera’s Live View.
  • Page 57 TBK-NVR2300 Network Video Recorder User Manual V2 Key P oint Configuration 1) Configure key point parameters. Preset: Determines the order the PTZ will follow while cycling through the patrol. Speed: Defines the speed the PTZ will move from one key point to the next. Duration: Refers to the duration to stay at the corresponding key point.
  • Page 58 TBK-NVR2300 Network Video Recorder User Manual The PTZ control panel displays on the right of the interface. Click Patrol on the PTZ control panel. Patrol Configuration Select a patrol in the text field. Click Call to start the patrol. (Optional) Click Stop to stop the patrol. Set a Pattern Purpose Patterns can be set by recording the movement of the PTZ.
  • Page 59 TBK-NVR2300 Network Video Recorder User Manual V2 Call a Pattern Purpose Follow the procedure to move the PTZ camera according to the predefined patterns. Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface. Click Pattern to configure pattern.
  • Page 60 TBK-NVR2300 Network Video Recorder User Manual Call Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose Follow the procedure to call the linear scan in the predefined scan range. Click on the quick settings toolbar of the PTZ camera’s Live View.

  • Page 61: Auxiliary Functions

    TBK-NVR2300 Network Video Recorder User Manual V2 Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it. Auxiliary Functions Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel.

  • Page 62: Chapter 7 Storage

    TBK-NVR2300 Network Video Recorder User Manual Chapter 7 Storage Storage Device Management Install the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for the installation instructions. Add the Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
  • Page 63 TBK-NVR2300 Network Video Recorder User Manual V2 Click the OK to complete the adding of the NAS disk. Result: After successfully adding the NAS disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. Adding an IP SAN Go to Storage >...
  • Page 64 TBK-NVR2300 Network Video Recorder User Manual After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization. Configure eSATA for Data Storage When there is an external eSATA device connected to the device, you can configure eSATA for the data storage, and you can manage the eSATA in the device.
  • Page 65 TBK-NVR2300 Network Video Recorder User Manual V2 Disable: When hard drive is full, it will stop writing. Enable: When hard drive is full, it will continue to write new files by deleting the oldest files. Click Apply to finish. Configure eSATA for Auto Backup www.tbkvision.com...

  • Page 66: Storage Mode

    TBK-NVR2300 Network Video Recorder User Manual Storage Mode Configure HDD Groups Purpose particular HDD group through HDD settings. Go to Storage > Storage Device . Check the checkbox to select the HDD to set the group. Storage Device C lick to enter the Local H DD Settings interface.
  • Page 67 TBK-NVR2300 Network Video Recorder User Manual V2 Regroup the cameras for HDD if the HDD group number is changed. Go to Storage> Storage Mode. Check Group tab. Select the group No. from the list. Check the checkbox to select the IP camera(s) to record/capture on the HDD group. Storage Mode - HDD Group Click Apply.
  • Page 68 TBK-NVR2300 Network Video Recorder User Manual Go to Storage> Storage Mode. Check the checkbox of Quota tab. Select a camera to set quota. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB). Storage Mode - HDD Quota (Optional) You can click Copy to if you want to copy the quota settings of the current camera to other cameras.

  • Page 69: Recording Parameters

    TBK-NVR2300 Network Video Recorder User Manual V2 Recording Parameters Main Stream The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Comparing with the sub-stream, the main stream can provide a higher quality video with higher resolution and frame rate.
  • Page 70 TBK-NVR2300 Network Video Recorder User Manual ⚫ ANR (Automatic Network Replenishment) function which enables the IP camera to save the recording files in the local storage when the network is disconnected, and when the network is resumed, it uploads the files to the device. Enable the ANR (Automatic Network Replenishment) function via the web browser (Configuration >...

  • Page 71: Configure Recording Schedule

    TBK-NVR2300 Network Video Recorder User Manual V2 Stream Type: Main stream and sub-stream are selectable for recording. When you select substream, you can record for a longer time with the same storage space. Click OK to save the settings. Configure Recording Schedule Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule.
  • Page 72 TBK-NVR2300 Network Video Recorder User Manual Record Schedule Repeat the above steps to schedule recording or capture for other days in the week. The all-day continuous recording is configured for the device by factory default. (Optional) Copy the schedule settings of the one day to the other days of the week or holiday. Click the tab.

  • Page 73: Configure Continuous Recording

    TBK-NVR2300 Network Video Recorder User Manual V2 To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well. Please refer to Chapter 11 Event and Alarm Settings and Chapter 12 VCA Event Alarm for details for details.

  • Page 74: Configure Alarm Triggered Recording

    TBK-NVR2300 Network Video Recorder User Manual Go to Camera > Encoding Parameters > Recording Parameters. Set the event main stream/sub-stream recording parameters for the camera. Go to Storage > Recording Schedule. Select the recording type to Event. Drag the mouse on the time bar to set the event detection recording schedule. Refer to Chapter 7.4 Configure Recording Schedule for details.

  • Page 75: Configure Picture Capture

    TBK-NVR2300 Network Video Recorder User Manual V2 Set the schedule for the POS event triggered recording. Refer to Chapter 7.4 Configure Recording Schedule for details. Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Go to Storage >...

  • Page 76: Configure Redundant Recording And Capture

    TBK-NVR2300 Network Video Recorder User Manual Edit Holiday Settings Edit the holiday name. Select the mode to by date, by week or by month. Set the start and end date of the holiday. Click OK. Set the schedule for the holiday recording. Refer to Chapter 7.4 Configure Recording Schedule for details.
  • Page 77 TBK-NVR2300 Network Video Recorder User Manual V2 HDD Property - Redundancy Go to Storage > Schedule Settings > Record Schedule/Capture Schedule. Click Advanced to set the camera recording parameters. Record Parameters Check the checkbox of Redundant Record/Capture. Click OK to save settings. www.tbkvision.com...

  • Page 78: Chapter 8 Disk Array (Raid)

    TBK-NVR2300 Network Video Recorder User Manual Chapter 8 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID”, an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 79: Chapter 9 File Management

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 9 File Management Search and Export All Files Search Files Purpose Specify detailed conditions to search videos and pictures. Go to File Management > All Files. Specify detailed conditions, including time, camera, event type, etc. Search All Files Click Search to display results.

  • Page 80: Search And Export Human Files

    TBK-NVR2300 Network Video Recorder User Manual Search and Export Human Files Search Human Files Purpose Specify detailed conditions by which to search human pictures and videos. Before You Start Configure the human body detection function for the cameras you want to search and export human pictures and videos.

  • Page 81: Search And Export Vehicle Files

    TBK-NVR2300 Network Video Recorder User Manual V2 Search and Export Vehicle Files Search Vehicle Files Purpose Specify detailed conditions by which to search vehicle pictures and videos. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures and videos.

  • Page 82: Search History Operation

    TBK-NVR2300 Network Video Recorder User Manual Search History Operation Save Search Conditions Purpose You can save the search conditions for future reference and quick searches. Go to File Management > All Files/People Appearance File/Vehicle File. Set the search conditions. Click Save. Enter a name in text field and click Finished.

  • Page 83: Chapter 10 Playback

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 10 Playback Play Video Files Instant Playback Instant Playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. On the Live View window of the selected camera, move the cursor to the window bottom to access the toolbar.
  • Page 84 TBK-NVR2300 Network Video Recorder User Manual Playback Interface 256x playing speed is supported. Play Smart Searched Video In smart playback mode, the device can analyze the video containing the motion, line, or intrusion detection information, mark it in red, and play the smart searched video. The smart playback must be in the single-channel playing mode.
  • Page 85 TBK-NVR2300 Network Video Recorder User Manual V2 Playback by Smart Search Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection ⚫ Click the icon. Click on the image to specify the start point and end point of the line. Intrusion Detection ⚫...
  • Page 86 TBK-NVR2300 Network Video Recorder User Manual Custom Search Click Search. Custom Searched Video Files On the search results interface, select a file and click to start playing the video. Play Tag Files Purpose Video tag allows you to record related information such as people and locations of a certain time point during playback.
  • Page 87 TBK-NVR2300 Network Video Recorder User Manual V2 Click to add the tag. Edit the tag information. Click OK. Max. 64 tags can be added to a single video file. Edit Tag Files You can edit the tag information for the existed tag video. Go to Playback.
  • Page 88 TBK-NVR2300 Network Video Recorder User Manual Tag Search Click Search. Searched Tag Files On the search results interface, select a tag file and click to start playing the video. Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).
  • Page 89 TBK-NVR2300 Network Video Recorder User Manual V2 Click Search. On the search results interface, select an event video file /picture file and double click to start playing the video. Event Files You can click button to play 30s backward or forward . ⚫...
  • Page 90 TBK-NVR2300 Network Video Recorder User Manual Select the different multi-period at the right bottom corner, e.g., 4-Period. According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen simultaneously.

  • Page 91: Playback Operations

    TBK-NVR2300 Network Video Recorder User Manual V2 Before You Start Connect the storage device with the video files to your device. Go to Playback. Click at the left bottom corner. Select and click t or double click to play the file. Playback Operations Set Play Strategy in Smart/Custom Mode Purpose:...
  • Page 92 TBK-NVR2300 Network Video Recorder User Manual ⚫ : Set the start time and end time of the video clipping. ⚫ : Export the video clips to the local storage device. Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during playback. : Play the video in main stream.
  • Page 93 TBK-NVR2300 Network Video Recorder User Manual V2 ⚫ PTZ Expansion ( ): The PTZ Expansion is the close-up view of a defined area in the fisheye view or panorama expansion, and it supports the electronic PTZ function, which is also called ePTZ. ⚫...
  • Page 94 TBK-NVR2300 Network Video Recorder User Manual When the playing speed is higher than 2x, the POS information cannot be overlaid on the video. www.tbkvision.com...

  • Page 95: Chapter 11 Event And Alarm Settings

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 11 Event and Alarm Settings Configure Arming Schedule Select the Arming Schedule tab. Choose a day of the week and set the time period. Up to eight time periods can be set each day. Time periods can not repeat or overlapped.

  • Page 96: Configure Alarm Linkage Actions

    TBK-NVR2300 Network Video Recorder User Manual Configure Alarm Linkage Actions Click Linkage Action to set the alarm linkage actions. Set Linkage Actions Select the normal linkage actions, trigger alarm output, or trigger the recording channel. ⚫ Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 97: Configure Motion Detection Alarms

    TBK-NVR2300 Network Video Recorder User Manual V2 It will send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured.
  • Page 98 TBK-NVR2300 Network Video Recorder User Manual Set Motion Detection Select the camera to configure the motion detection. Check Enable. Set the motion detection area. ⚫ Full screen: Click to set the full-screen motion detection for the image. ⚫ Customized area: Click-and drag the mouse to click and drag on the preview screen to draw the customized motion detection area (s).

  • Page 99: Configure Video Loss Alarms

    TBK-NVR2300 Network Video Recorder User Manual V2 Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Set Video Loss Detection Go to System> Event>Normal Event>Video Loss. Select the camera to configure the video loss detection. Check Enable.

  • Page 100: Configure Video Tampering Alarms

    TBK-NVR2300 Network Video Recorder User Manual Video Tampering Alarms Purpose Video Tampering Detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Go to System > Event > Normal Event>Video Tampering . Select the camera to configure the video tampering detection. Set Video Tamper ing Set ting Check Enable.

  • Page 101: Configure Sensor Alarms

    TBK-NVR2300 Network Video Recorder User Manual V2 Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Configure Alarm Inputs Go to System> Event>Normal Event>Alarm Input Select an alarm inp ut item from the list and clic k Alarm Input Select the alarm input type to N.C or N.O.
  • Page 102 TBK-NVR2300 Network Video Recorder User Manual Configure One-Key Disarming One-Key Disarming disarm Alarm Input 1 by one-key operation. Go to System> Event>Normal Event>Alarm Input Select Alarm Input 1 from the list and click Set the alarm input type to N.C or N.O. Edit the alarm name.
  • Page 103 TBK-NVR2300 Network Video Recorder User Manual V2 Configure Alarm Outputs Trigger an alarm output when an alarm is triggered. Go to System> Event>Normal Event>Alarm Output. Select an alarm output item from the list and click Edit the alarm name. Select the dwell time (the alarm duration) from 5s to 600s, or Manually Clear. Manually Clear: You should manually clear the alarm when the alarm occurs.

  • Page 104: Configure Exceptions Alarms

    TBK-NVR2300 Network Video Recorder User Manual Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions. Go to System> Event>Normal Event>Exception. (Optional) Enable the event hint to display it in the live view window. Check Enable Event Hint .

  • Page 105: Setting Alarm Linkage Actions

    TBK-NVR2300 Network Video Recorder User Manual V2 Exceptions Handling Set the normal linkage and alarm output triggering. Refer to Chapter 11.8 Setting Alarm Linkage Actions Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.
  • Page 106 TBK-NVR2300 Network Video Recorder User Manual ⚫ Full Screen Monitoring Dwell Time: Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
  • Page 107 TBK-NVR2300 Network Video Recorder User Manual V2 Configure the e-mail settings. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). Select the Send Email alarm linkage action. Trigger Alarm Outputs The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events.

  • Page 108: Trigger Or Clear Alarm Output Manually

    TBK-NVR2300 Network Video Recorder User Manual PTZ Linkage You can set only one PTZ type for the linkage action each time. Trigger or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually. When the Manually Clear is selected for the dwell time of an alarm output, the alarm can be cleared only by clicking Clear button.
  • Page 109 TBK-NVR2300 Network Video Recorder User Manual V2 Alarm Output www.tbkvision.com...

  • Page 110: Chapter 12 Vca Event Alarm

    TBK-NVR2300 Network Video Recorder User Manual Chapter 12 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. ⚫ VCA detections must be supported by the connected IP camera. ⚫...

  • Page 111: Vehicle Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 (Optional) Check Save VCA Picture to save the captured pictures of face detection. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected. Set the arming schedule.

  • Page 112: Line Crossing Detection

    TBK-NVR2300 Network Video Recorder User Manual Optionally, check Save VCA Picture to save the captured vehicle detection pictures. Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist.

  • Page 113: Intrusion Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 Check Enable Line Crossing Detection. Optionally, check Save VCA Picture to save the captured pictures of line crossing detection pictures. Follow the steps to set the line crossing detection rules and detection areas. 7) Select Arming Region.
  • Page 114 TBK-NVR2300 Network Video Recorder User Manual Intrusion Detection Select a c amera to configure. Check Enable Intrusion Detection. Optionally, check Save VCA Picture to save the captured intrusion detection pictures. Follow these steps to set the detection rules and detection areas. 1) Select Virtual Panel.
  • Page 115 TBK-NVR2300 Network Video Recorder User Manual V2 1) Click Max. Size/Min. Size. 2) Draw an area in preview window. 3) Click Stop Drawing. Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Click Apply.

  • Page 116: Region Entrance Detection

    TBK-NVR2300 Network Video Recorder User Manual Region Entrance Detection Purpose The region entrance detection function detects objects that enter a pre-defined virtual region. Go to System Management > Event Settings > Smart Event. Click the Region Entrance Detection item. Region Entrance Detection Select a camera to configure.

  • Page 117: Region Exiting Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 Click Apply. Region Exiting Detection Purpose The region exiting detection function detects objects that exit from a pre-defined virtual region. Go to System > Event > Smart Event. Click Region Exiting . R egion Exiting Detection Select a c amera to configure.

  • Page 118: Unattended Baggage Detection

    TBK-NVR2300 Network Video Recorder User Manual Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Click Apply. Unattended Baggage Detection Purpose The unattended baggage detection function detects the objects left over in a pre-defined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.

  • Page 119: Object Removal Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 Time Threshold: The time of the objects are left in the region. If the value is 10, an alarm is triggered after the object is left and stayed in the region for 10s. Its range is [5s-20s]. Sensitivity: Similarity of the background image to the object.

  • Page 120: Audio Exception Detection

    TBK-NVR2300 Network Video Recorder User Manual Check Enable Object Removable Detection. Optionally, check Save VCA Picture to save the captured object removable detection pictures. Follow these steps to set the detection rules and detection areas. Select Arming Region. Up to 4 regions are selectable. Drag the sliders to set Time Threshold and Sensitivity.
  • Page 121 TBK-NVR2300 Network Video Recorder User Manual V2 Set the detection rules: Select Exception Detection. Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception: Detects a steep sound rise in the surveillance scene. You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold.

  • Page 122: Sudden Scene Change Detection

    TBK-NVR2300 Network Video Recorder User Manual Sudden Scene Change Detection Purpose Scene change detection detects the change of the surveillance environment affected by external factors, such as the intentional rotation of the camera. Go to System > Event > Smart Event. Click Sudden Scene Change.

  • Page 123: Defocus Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 Defocus Detection Purpose Image blur caused by lens defocus can be detected. Go to System > Event > Smart Event. Click Defocus. D efocus Detection Select a c amera to configure. Check Enable Defocus Detection. Optionally, check Save VCA Picture to save the captured defocus detection pictures.

  • Page 124: Pir Alarm

    TBK-NVR2300 Network Video Recorder User Manual PIR Alarm Purpose A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision field. The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats, etc., can be detected.

  • Page 125: Thermal Camera Detection

    TBK-NVR2300 Network Video Recorder User Manual V2 Thermal Camera Detection The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc. Before you start Add the thermal network camera to your device and make sure the camera is activated. Go to System >...

  • Page 126: Chapter 13 Smart Analysis

    TBK-NVR2300 Network Video Recorder User Manual Chapter 13 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. People Counting Purpose Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 127 TBK-NVR2300 Network Video Recorder User Manual V2 Go to Smart Analysis > Heat Map . Select a camera. Select the report type as Daily Report, Weekly Report, Monthly Report , or Annual Report. Set the Data to analyze . Heat Map Interface Click Counting.

  • Page 128: Chapter 14 Pos Configuration

    TBK-NVR2300 Network Video Recorder User Manual Chapter 14 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. Configure POS Settings Configure POS Connection Go to System >...
  • Page 129 TBK-NVR2300 Network Video Recorder User Manual V2 Universal Protocol Settings ⚫ EPSON The fixed start and end line tag are used for EPSON protocol. ⚫ AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 130 TBK-NVR2300 Network Video Recorder User Manual ⚫ NUCLEUS Click the Custom to configure the NUCLEUS settings. Enter the employee No., shift No., and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data. The NUCLEUS protocol must be used in the RS-232 connection communication.
  • Page 131 TBK-NVR2300 Network Video Recorder User Manual V2 USB - to - RS - 232 Settings ⚫ RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu>Configuration>RS-232. The Usage must be set to Transparent Channel. ⚫...
  • Page 132 TBK-NVR2300 Network Video Recorder User Manual Configure POS Text Overlay Go to System > POS. Click Channel Linkage and Display tab. Select the linked channel to overlay the POS characters. Set the characters overlay for the enabled POS. ⚫ Character encoding format: currently the Latin-1 format is available ⚫...

  • Page 133: Configure Pos Alarm

    TBK-NVR2300 Network Video Recorder User Manual V2 Configure POS Alarm Purpose A POS event can trigger channels to start recording, or trigger full screen monitoring or an audio warning, notifying the surveillance center, send e-mail, etc. Go to Storage > Recording Schedule. Set the POS event’s arming schedule.

  • Page 134: Chapter 15 Network Settings

    TBK-NVR2300 Network Video Recorder User Manual Chapter 15 Network Settings Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device will operate over a network. Device with Dual Network Interface Go to System > Network > TCP/IP . TCP/IP Settings Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.
  • Page 135 TBK-NVR2300 Network Video Recorder User Manual V2 ⚫ Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network. ⚫ Valid MTU value range is 500 to 9676. Click Apply. Device with a Single Network Interface Go to System >...

  • Page 136: Configure P2P

    TBK-NVR2300 Network Video Recorder User Manual Configure P2P Purpose P2P service provides TBK Supervision mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the surveillance system. Previously access the page http://p2p.tbkvision.com/ and click on “Register”...

  • Page 137: Configure Pppoe

    TBK-NVR2300 Network Video Recorder User Manual V2 Purpose You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 138: Configure Ntp

    TBK-NVR2300 Network Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. Configure NTP Purpose Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy. Go to System >...

  • Page 139: Configure Email

    TBK-NVR2300 Network Video Recorder User Manual V2 Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center.
  • Page 140 TBK-NVR2300 Network Video Recorder User Manual The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications.

  • Page 141: Configuring Nat

    TBK-NVR2300 Network Video Recorder User Manual V2 Click Apply. (Optional) Click Test to send a test e-mail. Configuring NAT Purpose: Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. ⚫...

  • Page 142: Configure Ports

    TBK-NVR2300 Network Video Recorder User Manual If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping. OPTION 2: Manual If you select Manual, you can edit the external port on your demand by clicking to activate External Port Settings.
  • Page 143 TBK-NVR2300 Network Video Recorder User Manual V2 ⚫ Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

  • Page 144: Chapter 16 Hot Spare Device Backup

    TBK-NVR2300 Network Video Recorder User Manual Chapter 16 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 145: Set Working Device

    TBK-NVR2300 Network Video Recorder User Manual V2 ⚫ The camera connection will be disabled when the device works in hot spare mode. ⚫ It is highly recommended to restore the device defaults after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. Set Working Device Go to System >...
  • Page 146 TBK-NVR2300 Network Video Recorder User Manual Figure 16 - 4 Add Working Device Working Status Descrption Working Status Description No record The working device works properly. Backing up If the working device goes offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record back up functions for 1 working device at a time.

  • Page 147: Chapter 17 User Management And Security

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 17 User Management and Security Manage User Accounts Purpose The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 148 TBK-NVR2300 Network Video Recorder User Manual Add User Strong Password Recommended–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 149 TBK-NVR2300 Network Video Recorder User Manual V2 User List Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Go to System > User. Select the admin user from the list. Click Modify. Edit User ( A dmin) www.tbkvision.com...
  • Page 150 TBK-NVR2300 Network Video Recorder User Manual Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. Edit the unlock pattern for the admin user account. 1) Check Enable Unlock Pattern to enable the use of an unlock pattern when logging in to the device.

  • Page 151: Manage User Permissions

    TBK-NVR2300 Network Video Recorder User Manual V2 Edit User ( Operator/Guest ) Edit the user information as desired, including the new password (strong password is required) and MAC address. Delete a User The admin user account has the permission to delete an operator/guest user account. Go to System >...
  • Page 152 TBK-NVR2300 Network Video Recorder User Manual User Permission Settings Interface Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. ⚫ Local Configuration  Local Log Search: Searching and viewing logs and system information of device. ...
  • Page 153 TBK-NVR2300 Network Video Recorder User Manual V2  Remote Video Output Control: Sending remote button control signals.  Two-Way Audio: Operating the two-way radio between the remote client and the device.  Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
  • Page 154 TBK-NVR2300 Network Video Recorder User Manual Set Live View Permission s Click of non-admin user. Click the Camera Configuration tab. Select Camera Permission as Local Live View. Select cameras to display in Live View. Click OK. Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.
  • Page 155 TBK-NVR2300 Network Video Recorder User Manual V2 Set Live View Permission s on Lock Screen Set the permissions. ⚫ Select the camera (s) to allow live view when the current user account is in logout status. ⚫ Deselect the camera (s) to forbidden the camera (s) being viewed when the current user account is in logout status.

  • Page 156: Configure Password Security

    TBK-NVR2300 Network Video Recorder User Manual Configure Password Security Export GUID File The GUID file may help you to reset password when you forget password. Select to export GUID file when you are activating the device, or editing the admin user account.
  • Page 157 TBK-NVR2300 Network Video Recorder User Manual V2 Configure Security Questions Configure Reserved Email Purpose: The reserved email will help you to reset password when you forget your password. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 158: Reset Password

    TBK-NVR2300 Network Video Recorder User Manual Configure Reserved Email Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. Reset Password by GUID Before You Start The GUID file must be exported and saved in the local U flash disk after you have activated the device or edited the admin user account.
  • Page 159 TBK-NVR2300 Network Video Recorder User Manual V2 Click OK to set the new password. You can export the new GUID file to the U flash disk for future password resetting. When the new password is set, the original GUID file will be invalid. The new GUID file should be exported for future password resetting.
  • Page 160 1) Insert a USB flash drive to your device. 2) Click Export to export the QR code to USB flash drive. 3) Email the QR code to TBK Vision technical support. Check your reserved email, and you will receive a verification code.

  • Page 161: Chapter 18 System Service Maintenance

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 18 System Service Maintenance Storage Device Maintenance Configure Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Go to Maintenance > HDD Operation > HDD Clone . HDD Clone Check the HDD to clone.
  • Page 162 TBK-NVR2300 Network Video Recorder User Manual Message Box S.M.A.R.T. Detection Purpose HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Go to Maintenance >...
  • Page 163 TBK-NVR2300 Network Video Recorder User Manual V2 S.M.A.R.T . Settings Interface To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed checkbox. Bad Sector Detection Go to Maintenance > HDD Operation > Bad Sector Detection. Select the HDD No.
  • Page 164 TBK-NVR2300 Network Video Recorder User Manual Bad Sector Detection ⚫ You can pause/resume or cancel the detection. ⚫ After testing has been completed, you can click Error information to see the detailed damage information. HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017. Use this function to help troubleshoot HDD problems.

  • Page 165: Search And Export Log Files

    TBK-NVR2300 Network Video Recorder User Manual V2 Click an HDD to view details. Search and Export Log Files Purpose The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time. Search the Log Files Go to Maintenance >...
  • Page 166 TBK-NVR2300 Network Video Recorder User Manual Figure 18 - 7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation: ⚫ or double-click it to view detailed information. C lick Export the Log C lick ⚫...
  • Page 167 TBK-NVR2300 Network Video Recorder User Manual V2 Export Log Files On the Export interface, select the storage device from Device Name. Select the format of the log files to be exported. Up to 15 formats are selectable. Click Export to export the log files to the selected storage device. Click the New Folder button to create a new folder in the storage device.

  • Page 168: Import/Export Ip Camera Configuration Files

    TBK-NVR2300 Network Video Recorder User Manual Import/Export IP Camera Configuration Files Purpose The IP camera information, including the IP address, manage port, password of admin, etc., can be saved in Microsoft Excel format and backed up to the local device. The exported file can be edited on a PC, including adding or deleting the content, and copying the setting to other devices by importing the Excel file to it.

  • Page 169: Import/Export Device Configuration Files

    TBK-NVR2300 Network Video Recorder User Manual V2 Import/Export Device Configuration Files Purpose The device configuration files can be exported to a local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.

  • Page 170: Configure System Services

    TBK-NVR2300 Network Video Recorder User Manual Configure System Services Network Security Settings Set HTTP Authentication Purpose If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Go to System > S ystem Service > S ystem Service . HTTP Authentication Check Enable HTTP to enable the HTTP service.
  • Page 171 TBK-NVR2300 Network Video Recorder User Manual V2 Go to System > S ystem Service > S ystem Service . RTSP Authentication Select the authentication type. Restart the device to take effect the settings. RTSP Authentication Purpose You can specifically secure the stream data of live view by setting the RTSP authentication. Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.
  • Page 172 TBK-NVR2300 Network Video Recorder User Manual Go to System > System Service > System Service. Check Enable IP Camera Occupation Detection. Click Apply to save the settings. Restart the device to take effect the settings. Enable SDK Service Purpose SDK service is used for developing applications of hardware platform, software framework, operating system, etc.
  • Page 173 TBK-NVR2300 Network Video Recorder User Manual V2 Click Add. Add User Enter the user name, and password. We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 174: Upgrade The System

    TBK-NVR2300 Network Video Recorder User Manual Create the encryption password. The stream encryption password is synchronized with the TBK Supervision P2P service verification code. After enabling the encryption code, the TBK Supervision stream will be forcedly encrypted. Make sure the TBK Supervision P2P service supports the stream encryption as well. Upgrade the System Purpose Your device firmware can be upgraded with a local backup device or remote FTP server.
  • Page 175 TBK-NVR2300 Network Video Recorder User Manual V2 FTP Upgrade Interface Enter FTP Server Address in the text field. Click Upgrade to start upgrading. After the upgrading is complete, reboot the device to activate the new firmware. Upgrade by TBK Supervision After logging the device into TBK Supervision, the device would periodically check for the latest firmware from TBK Supervision platform.

  • Page 176: Restore Default Settings

    TBK-NVR2300 Network Video Recorder User Manual Restor e Default Settings Go to Maintenance > Default . Restore Default s Select the restore type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 177: Chapter 19 General System Settings

    TBK-NVR2300 Network Video Recorder User Manual V2 Chapter 19 General System Settings Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Go to System > General . General Settings Interface Configure the follow ing settings .

  • Page 178: Configure Date & Time

    TBK-NVR2300 Network Video Recorder User Manual Mouse Pointer Speed: Set the speed of the mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password. Click Apply to save the settings. Configure Date &...
  • Page 179 TBK-NVR2300 Network Video Recorder User Manual V2 DST Settings Interface Set the DST mode to Auto or Manual. ⚫ Auto: Automatically enable the default DST period according to the local DST rules. ⚫ Manual: Manually set the start time and end time of the DST period, and the DST bias. ⚫...

  • Page 180: Chapter 20 Appendix

    TBK-NVR2300 Network Video Recorder User Manual Chapter 20 Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 181: Troubleshooting

    Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process. ⚫ There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.
  • Page 182 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process. ⚫ The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 183 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
  • Page 184 TBK-NVR2300 Network Video Recorder User Manual If not, please contact the engineer from TBK Vision to do the further process. ⚫ No monitor connected with the device locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected.
  • Page 185 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process. ⚫ Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 186 If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process. ⚫ When using the device to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 187 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from TBK Vision to do the further process. ⚫ The image gets stuck when device is playing back by single or multi-channel.
  • Page 188 TBK-NVR2300 Network Video Recorder User Manual If not, please contact the engineer from TBK Vision to do the further process. ⚫ No record file found in the device local HDD, and prompt “No record file found”. Possible Reasons: − The time setting of system is incorrect.
  • Page 189 www.tbkvision.com...

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