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T
ROUBLESHOOTING
T
ROUBLESHOOTING
Service work should be performed only by a qualified technician who is experienced in, and
knowledgeable of, the operation of commercial gas cooking equipment. Contact the authorized
Southbend Service Agency for reliable service, dependable advice or other assistance, and for
genuine factory parts.
Warranty will be void and the manufacturer is relieved of all liability if:
(A) Service work is performed by other than a qualified technician,
(B) Other than genuine Southbend replacement parts are installed.
Whenever servicing or cleaning the oven, the main power supplies to the oven must be disconnected.
This section contains a troubleshooting key and referenced flowcharts to assist a qualified service technician
in the servicing of a Southbend EZ Com oven. Wiring diagrams are printed on pages 33 (for 120 volt ovens)
and 34 (for 208 volt ovens).
The casters have a Zerk fitting for proper lubrication when required.
CONTROL PANEL ERROR CODES
The Southbend EZ Com is equipped with a printed circuit board controller that undergoes a diagnostic check
every time the EZ Com is turned on. This diagnostic check requires between 35 and 105 seconds. During
this time, every segment in the display LEDs will be illuminated. In the event of a diagnostic error, "Err" will
appear in the TEMPERATURE display and a descriptive error code will appear in the TIME display. To
recover from error mode, the problem must be fixed and the unit turned off and back on again. A table of
error codes and their causes is listed below:
Error Code
CP:U
The controller has failed a check of its on-board RAM (controller will need to be replaced)
bu:tn
A button on the control panel is sticking in the down position or a button was held by the operator during startup
FA:n
The cavity temperature limit switch or the centrifugal switch incorporated into the motor has tripped, indicating a
possible failure of the blower motor
GA:S
A gas error can be caused by a variety of problems. Use the troubleshooting flowchart on page 30.
Pr:0b
At least one of the RTD probes has failed in either an open or shorted condition.
P
26
AGE
NOTICE
OR
!
CAUTION
Cause
O
'
M
PERATOR
S
ANUAL
EZ C
C
OM
OMBINATION
1182851
2
REV
O
VEN
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