Icron USB 2.0 Ranger Series User Manual page 15

Symptoms/Cause
A device is connected
to REX unit and the
corresponding Device
LED is off
Cause:
a) The USB device is
malfunctioning.
b) The computer does
not recognise the
USB device.
c) The application
software for the
device is not
operating.
d) The USB 2.0
Ranger is
malfunctioning.
All LEDs on both the
LEX unit and REX unit
are on but the device
does not operate
correctly
Cause:
a) The USB device is
malfunctioning.
b) The computer does
not recognise the
USB device.
c) The application
software for the
device is not
operating.
d) The USB 2.0
Ranger is
malfunctioning.
1. Disconnect the USB 2.0 Ranger from the
computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
device (of a different type) to the USB 2.0
Ranger. Connect the USB 2.0 Ranger to the
computer.
5. If the second device does not operate, the
USB 2.0 Ranger may be malfunctioning.
Contact technical support for assistance.
6. If the second device does operate properly,
the first device may not be compatible with the
USB 2.0 Ranger. Contact technical support
for assistance.
1. Disconnect the USB 2.0 Ranger from the
computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
device (of a different type) to the USB 2.0
Ranger. Connect the USB 2.0 Ranger to the
computer.
5. If the second device does not operate, the
USB 2.0 Ranger may be malfunctioning.
Contact technical support for assistance.
6. If the second device does operate properly,
the first device may not be compatible with the
USB 2.0 Ranger. Contact technical support
for assistance.
Remedy
User Guide
11