Samsung Galaxy A8s User Manual page 187

Appendix
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
• E nsure that the device you wish to connect with is ready to be scanned or connected to.
• E nsure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• O n your device, launch the Settings app, tap Connections, and then tap the Bluetooth
switch to re-activate it.
• O n your device, launch the Settings app, tap General management → Reset → Reset
network settings → RESET SETTINGS to reset network settings. You may lose registered
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• E nsure that the USB cable you are using is compatible with your device.
• E nsure that you have the proper driver installed and updated on your computer.
• I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• T his gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• O ver time, friction between parts may cause this gap to expand slightly.
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