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6.1 \YARRANTY
\\'ang electronic equipment is warranted to
::
liee from
defects in workmanship and ma-
::nals for
90 days
from delivery to the original
:'::rchaser; parts
only
are
waranted
for
one
'.:ar.
exclusive
of labor.
Readout tubes, tran-
.:-.tors, and fuses are subject
to the
RETMA
J.Larantee
(substituted tubes should
be
re-
:,rrned
to
Wang
Laboratories). This warranty
:: in
lieu
of
all other warranties
expressed
or
-:lplied, except as
specifically modified in
''L
riting by
a
document
signed
by
an
officer
ol
\\'\),JG
LABORATORIES,
INC: Except for
such
a document, no
representative
or other
lerson
is
authorized
to
represent
or
assume
:or
WANG LABORATORIES, INC. any war-
ranty
liability
beyond
that
set
forth
herein.
Use
limits
and time between overhaul
hours
may be
specified
for
mechanical and rotary
elements
ol
a Wang system. During the war-
ranty period,
Wang
equipment
Ís
serviced
free
of
charge except
for
occasional freight cost to
and
from
a
service
center.
6.2
POST.WARRANTY SERVICE
AVAILABILITY
Wang Service Centers are located
in
many
major cities throughout the world.
It
is
a
pro-
duct
service
policy to
restore the operation
of
a
customer's
unit within
24 hours
of
the
ser-
vice call. For remotely
located users, equip-
ment turnaround
is
normally within one
day
after arrival at the center.
Spare
parts,
as
well
as
circuit
board repair capability
are avaiiable
at all service centers.
Section
6
warranty,
Sen)ice
atxd
Maintenance
SECTION 6
WARRANÏY,
SERVICE AND MAINTENANCE
6.3
ANNUAL MAINTENANCE CONTRACT
An annual maintenance contract
is
available
that
consists
of
adjusting, replacing parts when
required and keeping the equipment in first-
class
operating condition. The contract includ-
es
all
necessary service
calls.
It
does
not include
repair necessitated
by
accident,
current fluctu-
ations,
fire,
abuse,
or negligence.
6.4
POST-WARRANTY SERVICE CALLS
WITHOUTMAINTENANCE CONTRACT
All
service
calls
made
to
customer's facilities
not
having a service contract
will
be
charged
on
an
holrdy
basis
point to point
between the
Wang Service
Center and equipment location.
Automobile
charges
per
mile
and
material
costs
will
also be
included.
NOTE:
Users
who altempt
to
repair
Wang
equipmeni,
without
rec-
eiving
prior
Wang equipment
training, run the risk
of
causing
frlrlher
damage
to Iheir
equip-
ment. Also, and more import-
ant, internal
equipment volt-
ages
are present
that
could
cause severe electrical
shock.
6.5
IN-HOUSE
MAINTENANCE
CAPABILITY
Wang Laboratories offers free
product
fa-
miliarization
lessons
for
customem
that
desire
to
build up an
in-house capability
for
main-
taining
their
equipment.
The
customer,
of
course,
is
expected
to
defray the travel
and
living
expenses
of
his
service representative
while
ir.r
training at
Wang
Laboratories, Tewks-
bury,
Massachusetts.
6-l
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