Torbal DRX-5SX Instruction Manual
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Torbal DRX-5SX Instruction Manual

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Instruction Manual:
DRX-5SX System

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  • Page 1 Instruction Manual: DRX-5SX System...

  • Page 2: Table Of Contents

    11. Pill Counting – Counting Prescription Drugs for the first time (F2)……………………………………..…….. 12. Pill Counting – Counting Prescription Drugs which have been stored on the Torbal DRX Server …..……….. 13. Rx and NDC Verification - integrated into pill counting ……………………………………………...………..
  • Page 3 Instruction Manual - DRX-5SX SYSTEM 27.2 Server (Server Static IP, Security, Report Clearing, SMTP e-mail settings, Time and Date)……..……. 27.3 Database (Server Size and Firmware version)………………………………………………….………. 28. Database Maintenance………………………………………………………………………………………..…. Weighing and Compounding 29. Calibration……………………………………………………………………………………………………..… 30. Weighing (F1)………………………………………………………………………………………………...… 30.1 Zeroing the Scale……………………………………………………………………………………..….

  • Page 4: Introduction, Setup, And Initial System Configuration 1. Cautionary Notes And Precautions

    Instruction Manual - DRX-5SX SYSTEM Chapter 1: Cautionary Notes The TORBAL Precision scale is a sensitive and delicate instrument. Always handle your scale with care. The correct location and proper environment makes an important contribution to the accuracy of the weighing results of TORBAL precision scales.

  • Page 5: Important Handling Cautions And Warnings

    Instruction Manual - DRX-5SX SYSTEM 1.1. Important handling Cautions and Warnings Always handle your scale with care. Damage caused by improper handling is not covered under the scale’s warranty. Never drop or throw any articles onto the scale’s pan or onto any...

  • Page 6: Specifications

    Instruction Manual - DRX-5SX SYSTEM Chapter 2: Specifications Model DRX500s (sxn) 500g Capacity Automatic Internal Calibration 0.001 Readability (d) Repeatability (Standard 0.001g Divination) +/- 0.002g Linearity Approx. 3sec Stabilization time (typical) -500g Tare Range Accuracy Class NTEP Certified for Prescription...

  • Page 7: Keys, Display Indicators, Abbreviations And Definitions

    Instruction Manual - DRX-5SX SYSTEM 2.1. Server Specifications Model Net5501-70 500 MHz 512 MByte DDR-SDRAM RAM Memory Disk Capacity High Performance , premium quality CF card Disk Type 4 Ethernet ports (1 Internet and 3 Private Scale Ports) Ports Port Expansion Card...
  • Page 8 Definitions The network environment in which multiple DRX-5 series scales are DRX-5SX System connected to a Torbal Rx Server to share drug average piece weights and other drug related data. Embed computer with preinstalled Torbal Rx Firmware which allows Torbal Rx Server tracking pill counting transactions performed by users.

  • Page 9: Parts Descriptions

    Instruction Manual - DRX-5SX SYSTEM Chapter 4: Parts Description Scale / Workstation Torbal Rx Server Server Power Adapter Scale Power Adapter Wi-Fi Antennas Network Patch Cables Scales Pan Pan Base (Wi-Fi Models Only) Scanner Scanner Stand Scanner Cable User Access Cards...

  • Page 10: System Overview

    The Torbal server is designed to handle a network of up to 30 DRX500s scales. Up to 7 scales can be connected directly to server and more scales can be connected by adding on a hub or a switch or by connecting scales through an existing local area network, as well as, a remote over the internet.

  • Page 11: Understanding System Configuration Options And Choosing Your Connection Type

    Wi-Fi scales are pre-configured to automatically connect with the Torbal server wirelessly. This connection type is suitable in an environment where the scales are within 120’ (32m) proximity of the Torbal Rx Server and the wireless path is not obstructed by large or heavy structures. - 10 -...
  • Page 12 2. Ethernet private port connection: this connection type requires that all scales in the system are connected directly to the Torbal server. This connection is suitable if the scales are in close proximity of the server or if network cables can be easily connected to the Torbal Rx server. The server comes standard with three built in private scale ports.
  • Page 13 Instruction Manual - DRX-5SX SYSTEM 3. Local Area network connection (LAN): this connection type requires that the Torbal server be connected to your local area network. In this connection the server, as well as, all the scales must be assigned with a static IP address.
  • Page 14 This connection is suitable when scales are required to access the Torbal server from remote locations. In this connection type you must have a static internet IP address which can be obtained from your internet service provider (ISP). In addition, the scales and the server must be assigned with a static IP address.

  • Page 15: Unpacking And Getting Started

    Instruction Manual - DRX-5SX SYSTEM Chapter 7: Unpacking and getting started 1. Carefully remove the scale, pan, scanner, and all of its components from the packaging and place them on a stable base where the scale will not be affected by any mechanical vibrations or air movements.
  • Page 16 Instruction Manual - DRX-5SX SYSTEM 5. Plug the AC adapter into the AC adapter socket located at the rear of the scale but do not plug it into the wall outlet. Keep the scale turned Off. Do not plug-in the scale...
  • Page 17 Instruction Manual - DRX-5SX SYSTEM 9. Connect the server to the internet by plugging in the Ethernet cable to the port marked internet and plug the server power adapter into the AC adapter socket marked “Power” located at the rear of the server. Power on the server by plugging the adapter into the wall outlet.
  • Page 18 Instruction Manual - DRX-5SX SYSTEM NOTE: Calibration will initialize automatically whenever the scale is turned on. The scale will also calibrate whenever the temperature changes by 1 degree Celsius and at two-hour intervals. Calibration will initialize only if the scale has been stable and idle for 60 seconds, in order not to interrupt counting operations.

  • Page 19: Drx Server Registration And Initial Configuration

    Instruction Manual - DRX-5SX SYSTEM Chapter 8: DRX Server registration and initial configuration All the steps listed in this chapter must be performed regardless of the configuration or connection type chosen. 1. After powering on the server, turn on your PC or laptop which is connected to one of the ports in the server marked “Scale.”...

  • Page 20: User Setup

    4. To add more users click on “add user” and complete the new user form. 8.2. DRX Workstation Configuration 1. Click on the “Config” tab located in the top menu bar. The scales that are connected to the Torbal Server will appear in the “Scale list” table.

  • Page 21: Assigning Server Static Ip, Smtp Server Setting, Time And Date

    Even though the TorbalRxServer.exe application will attempt to identify the Torbal Server’s IP address automatically, it is advisable to configure the Torbal Server with a static IP address. This will allow you to connect to the server from any computer located in the same local area network (LAN) as the Torbal server.

  • Page 22: Advanced Drx Workstation Scale Configuration

    Chapter 9: Advanced DRX Workstation Configuration The DRX scales can be configured to connect with the Torbal Rx Server through public ports of your local area network (LAN) or remotely via the internet (WAN). Both connections will require the scales to be assigned with a static IP address, as well as, a gateway and a remote host IP.

  • Page 23: Configuration Of Drx Pill Counting Stations 10. Drx Workstation - Main Menu, Function Setup And Overview

    Instruction Manual - DRX-5SX SYSTEM Chapter 10: DRX Workstation Scale – Main Menu, Function Setup and Overview Main Menu is used to configure the scale’s functions. Configuration is done by enabling or disabling individual function features. 1. To enter the Main Menu function setup press the Menu key.

  • Page 24: Pill Counting

    Instruction Manual - DRX-5SX SYSTEM 10.1. Pill Counting When enabled, this feature becomes an integrated part of the pill counting function. You will be asked to verify NDC codes before each counting transaction. Usually the Rx Verification stock bottle NDC bar code is compared to the NDC bar code printed on the Rx Label.

  • Page 25: Compounding

    Instruction Manual - DRX-5SX SYSTEM 10.2. Compounding This feature allows you to assign unique names or labels to individual ingredients within the compound. The name of the ingredient and its weight is stored in the scale’s Ingredient Labeling memory. [Factory Default setting: Disabled] When enabled, you will be asked to key in the desired weight of an ingredient before filling.

  • Page 26: Network Setup

    The network mode allows the scale to operate online or offline. When operating online the scale functions as an integrated part of the Torbal Rx Server. Drug related data such as drug name, strength, and average piece weight is always saved on the server. The offline mode allows scales to function as stand alone devices without the use of a barcode scanner.

  • Page 27: Configuration

    Instruction Manual - DRX-5SX SYSTEM 10.4. Configuration Configures the scale’s display Power Save This feature allows adjusting the contrast of the scales LCD. [Factory Default Contrast setting: 8] The backlight feature allows the user to disable, enable, or auto disable the display backlight.

  • Page 28: Pill Counting - Counting Prescription Drugs For The First Time (F2)

    Chapter 11: Pill Counting – Counting Prescription drugs for the first time (F2) Follow these steps if this is the first time a particular drug is counted and it has not been stored on the Torbal RX Server. 1. Login to the scale by scanning your user access card, or use the navigation keys to select your user ID and key in or type in your password.
  • Page 29 Instruction Manual - DRX-5SX SYSTEM 3. Once the scale has finished tarring “SCAN” will appear on the display indicating to scan the NDC code associated with the drug. Scan the NDC code by placing it under the scanner light. If NDC verification has been enabled, two NDC codes must be scanned to allow the scale to check for a match between the two codes.
  • Page 30 “Enter” key to confirm and accept the sample size. The scale will store the drug average piece weight on the Torbal Rx Server. Note: Minimum individual piece weight allowed is 30mg (3e). With a sample size of 10 pieces, the sample weight must be equal to or greater than 300mg (30e).
  • Page 31 Instruction Manual - DRX-5SX SYSTEM 9. The display will now indicate the number of pills in the container. Stop filling when the desired count has been reached. Note: A count down meter in the upright corner of the display indicates the progress of the count. Acount of 0 means the script is filled.

  • Page 32: Pill Counting - Counting Prescription Drugs Which Have Been Stored On The Torbal Drx Server

    Instruction Manual - DRX-5SX SYSTEM Chapter 12: Pill Counting – Counting Prescription Drugs which have been stored on the Torbal RX Server (F2) 1. Login to the scale by scanning your user access card, or use the navigation keys to select your user ID and key in or type in your password.
  • Page 33 Instruction Manual - DRX-5SX SYSTEM If NDC verification has been enabled, two NDC codes must be scanned to allow the scale to check for a match between the two codes. 4. The scale will display “Rx size”. Using the scales keypad or an external keyboard, key in the prescription size or the number of pills to be counted, and press “Enter”.
  • Page 34 Instruction Manual - DRX-5SX SYSTEM 7. Once an accurate piece count has been taken press the “CLR” key to log and complete the transaction. Before pressing the “CLR” key make sure that a final accurate count is displayed. Note: If too many pieces have been placed into the container, use tweezers, a pharmacy spoon, or a similar instrument to remove the access.

  • Page 35: Rx And Ndc Verification - Integrated Into Pill Counting

    Instruction Manual - DRX-5SX SYSTEM Rx and NDC Verification - integrated into pill counting Chapter 13: NDC Verification can be used within the pill counting feature or as an independent function. Note: The verification feature may be performed only if a 10 or 11 digit NDC barcode is printed on the Rx label in a format that is compatible with the scanner.
  • Page 36 Instruction Manual - DRX-5SX SYSTEM 3. If verification is successful, “MATCH OK” will be displayed, the scale will continue with the counting operation. - 35 -...

  • Page 37: Rx And Ndc Verification - Independent Of Pill Counting (F3)

    Instruction Manual - DRX-5SX SYSTEM Rx and NDC Verification - independent of pill counting (F3) Chapter 14: To enter the NDC verification feature, press the F3 key at any time. 1. “SCAN 1” will appear on the display, indicating to scan the first NDC code associated with the drug (usually the supply bottle).

  • Page 38: Advanced Pill Counting Accuracy (Apa)

    When enabled APA will correct for possible average pill weight variations that may exist between a currently counted drug, and the average piece weight of that drug that is stored on the Torbal Rx Server. To use the APA feature follow the steps below.

  • Page 39: Deviation Warning

    Instruction Manual - DRX-5SX SYSTEM Chapter 16: Deviation Warning When enabled the feature allows to check for possible discrepancy between the stored average piece weight, and the average piece weight of the drug which is counted. The feature signals if a deviation greater than +/- 2% is found.

  • Page 40: Updating The Database While Filling A Prescription (Update On Reminder)

    Chapter 17: Updating the Database while filling a prescription (Update on reminder) When enabled and set on the Torbal Rx Server, the feature reminds users to update drug data if a pre- programmed amount of time has passed since the last entry. Using this feature assures the highest long-term counting accuracy.
  • Page 41 Instruction Manual - DRX-5SX SYSTEM 2. After selecting “Update Now” you may continue with the counting process. The middle left section of the display will show two stop ranges which indicate to pause counting anywhere between 10 to 15pcs (Stop 1), and 20 to 30pcs (Stop 2). When a count of 10 to 15pcs is reached, stop and wait for the scale to stabilize the result.

  • Page 42: Manual

    NDC number is scanned, the scale checks the length of time that has passed since the drug had been last entered or modified in the database which is stored on the Torbal Rx Server. If the length of time is longer than what has been pre-programmed in the “Database Maintenance / APW Configuration”...
  • Page 43 4. The weight of the sample will be displayed as it is placed in the container. Once the weight of the sample stabilizes and the stability indicator appears on the display, press the Enter key to confirm and accept the new sample. The scale will update and store the new Average Piece Weight on the Torbal Server.

  • Page 44: Updating The Database Formulary (Automatic Database Updating F5)

    Instruction Manual - DRX-5SX SYSTEM Chapter 18: Updating the Database Formulary (Automatic Database Updating F5) In order to assure the highest long-term counting accuracy, it is strongly recommended that the database be periodically updated, as drugs may be reformulated, modified and released under new production lot numbers.
  • Page 45 Instruction Manual - DRX-5SX SYSTEM 4. The middle left section of the display will show stop ranges which indicate to pause counting anywhere between 10 to 15pcs (Stop 1), 20 to 30pcs (Stop 2), and 50 to 70 (Stop 3).

  • Page 46: Modifying The Average Piece Weight

    Instruction Manual - DRX-5SX SYSTEM Chapter 19: Modifying the Average Piece Weight To modify a previously stored sample piece weight, follow the directions below: 1. Follow all steps required to perform a pill counting transaction (Chapter 12, steps 1 through 5) 2.
  • Page 47 Enter key to confirm and accept the new sample. The scale will update and store the new Average Piece Weight on the Torbal Server. 5. Follow all remaining steps of the pill counting transaction.

  • Page 48: Software Icons And Abbreviations

    Type in the employee/user ID User Type in the password assigned with the user ID. Password Clicking the login button authenticates the user and grants access to the Torbal RX Login Server. Use the clear button to clear the user and password fields.

  • Page 49: Status

    This function maybe Lock the scale: particularly useful if the administrator decides that the scale has malfunctioned. Allows the administrators to remove scales from the Torbal RX Server. Delete this scale: 22.2 Activity The activity tab provides the administrator with transaction graphs and charts that show user and workstation activity on the Torbal Rx server.

  • Page 50: Reports (Details For Performed Counting Transactions, Users And Individual Stations)

    Type in the email addresses of the administrators or recipients which will receive system reports and email alerts. Reporting time: Set the time at which you would like the Torbal Rx server to automatically send out a report to the recipients. To enable reporting Automatic Reporting Via E-mail place a checkmark next to a desired occurrence period (i.e.

  • Page 51: Users

    Backup Chapter 25: The back up tab allows performing and restoring a back up of the Torbal Rx server database. Create backup (Step 1) By clicking on the “Create backup” button the system will create a backup file which is kept on the Torbal Rx server until it is downloaded.

  • Page 52: Update

    Update Chapter 26: The Update tab is used to perform updates and upgrades to the Torbal Rx Server firmware, as well as to update the National Drug Code directory database. Allows users to upgrade or apply updates to the current firmware by applying updates or patch files.

  • Page 53: Server (Server Static Ip, Security, Report Clearing, Smtp E-Mail Settings, Time And Date)

    Torbal server is able to communicate with the SMTP server and configuration send e-mails. Used to set Torbal server date and time. If the Torbal server is connected to the internet it is recommended to enable “Synchronize time with the internet”. If no internet connection is Time available, disable internet synchronization, and set the time and date manually.

  • Page 54: Database (Server Size And Firmware Version)

    Instruction Manual - DRX-5SX SYSTEM 27.3 Database The “Database” tab shows an overview of the servers update status such as the firmware version, allowed available disc capacity, as well as update dates. Database Maintenance Chapter 28: In order to assure the highest long-term counting accuracy, it is strongly recommended that the APW database be periodically updated, as drugs may be reformulated, modified and released under new production lot numbers.

  • Page 55: Calibration

    Instruction Manual - DRX-5SX SYSTEM Calibration Chapter 29: The DRX 5 Series scales are equipped with Automatic Internal Calibration. Calibration is automatically performed every time the scale is turned ON or initialized. Calibration is also performed every time the internal temperature of the scale changes by 1°...

  • Page 56: Weighing (F1)

    Instruction Manual - DRX-5SX SYSTEM Weighing (F1) Chapter 30: 1. To begin weighing, press the power button ( ) to turn the scale on. 2. The scale will initialize and calibrate itself, and then automatically enter Weighing Mode. The scale is ready...

  • Page 57: Taring

    Instruction Manual - DRX-5SX SYSTEM 30.2 Taring 1. If a container is used for weighing, it may be tared. In taring the container, the scale subtracts the weight of the container from the gross weight to obtain the net weight.

  • Page 58: Clearing The Tare

    Instruction Manual - DRX-5SX SYSTEM 30.3 Clearing a Tare 1. To clear the tare, remove the tared object along with the NET weight from the pan. The scale will then display a negative NET tare result. 2. To clear the tare, press the T button.

  • Page 59: Compounding And Recipe Making (F3)

    Instruction Manual - DRX-5SX SYSTEM Chapter 31: Compounding and Recipe Making 1. To enter the compounding mode, press F4. 2. “TARE” will appear on the scale’s display, indicating that it is ready to tare a container. 3. Place a container on the pan and tare it by pressing the T key.
  • Page 60 Instruction Manual - DRX-5SX SYSTEM 6. If the “Remaining to Fill” feature is enabled, the scale will indicate to key in the weight of the ingredient which will be weighed. Using the scale’s keypad, key in the weight of the ingredient and press Enter.

  • Page 61: Saving And Printing Recipes

    Instruction Manual - DRX-5SX SYSTEM 31.1 Saving and Printing Recipes To view the recipe total, or to print and save recipes press the Sigma (∑) key before taring and entering an ingredient. Once the sigma key has been pressed, the scale will display the current recipe. The recipe can be saved in the scales permanent and electronically erasable memory .
  • Page 62 Instruction Manual - DRX-5SX SYSTEM o save the recipe before exiting, press F3, as indicated on the display. To exit without saving, press F5. If F3 is pressed, the scale will display slots in which a recipe can be saved. By using the navigation keys select the slot into which you wish to save the recipe and press Enter.

  • Page 63: Using The Filling Meter

    Instruction Manual - DRX-5SX SYSTEM 1.2 Using the Filling Meter the “Remaining to Fill” feature is enabled, the remaining to fill weight will be displayed in the upper left corner of the display. he filling meter will assist you in the filling process. The filling meter helps to stop filling at the desired target weight which was entered as the remaining to fill weight.

  • Page 64: Using The Scale's Alphabet For Data Entry

    Instruction Manual - DRX-5SX SYSTEM Chapter 32: Using the Scale’s Alphabet for Data Entry an external PC Keyboard is not connected to the scale and you are using “Production LOT” labeling, use the scale’s keypad to enter letters of the alphabet and other characters. Each number key has an assigned set of characters and letters.

  • Page 65: Sealing The Scale

    Instruction Manual - DRX-5SX SYSTEM Chapter 33: Sealing the scale epending on the laws of the state in which it is used, the scale may have to be sealed by a Weights and Measures official. The scale can be sealed either with paper or with wire.

  • Page 66: Wire Seal

    Instruction Manual - DRX-5SX SYSTEM 33.2 Wire Seal 1. To seal the scale with a wire seal, insert the wire into the opening of the calibration screws located at the rear of the scale. 2. The seal may then be placed over the wire. Do not attempt to remove the calibration screw as it will rip the wire and break the seal.

  • Page 67: Common Errors And Troubleshooting

    Instruction Manual - DRX-5SX SYSTEM Chapter 34: Common Errors and Troubleshooting Error Cause Explanation / Solution Scale load at start up exceeds 10% of The pan was not empty while the Load error! the scale MAX capacity scale was initiating at startup. Clear the pan and restart the scale.
  • Page 68 Instruction Manual - DRX-5SX SYSTEM If any of the following errors are displayed, please contact technical support at (973)-473-6900 EEPROM1 memory error (shortage of memory, memory is damaged, or EEPROM1 Error check sum error) EEPROM2 Error EEPROM2 memory error (shortage of memory, memory is damaged, or...

  • Page 69: Technical Information

    Instruction Manual - DRX-5SX SYSTEM Chapter 35: Technical Information - 68 -...

  • Page 70: Maintenance

    Instruction Manual - DRX-5SX SYSTEM Chapter 36: Maintenance Cleaning and maintaining your Prescription Scale: • Before cleaning the scale always unplug the A/C adapter from the electrical outlet. • Use a soft, slightly damp cloth to clean the exterior housing of your scale,.

  • Page 71: Limited Warranty

    Instruction Manual - DRX-5SX SYSTEM Chapter 39: Limited Warranty PURCHASER’S 12-MONTH WARRANTY Warranty is valid only if the attached warranty registration card is completed and returned within 30 days. This product is a precision device made to exacting standards of scientific accuracy. It is guaranteed to have been adjusted and inspected for proper workmanship and performance, and certified for its currently advertised specifications before shipment.
  • Page 72 Fulcrum Inc. 100 Delawanna Ave. Suite 120 Clifton, NJ 07014 Tel. (973)473-6900 Fax. (973)777-8302 www.fulcruminc.net www.torbalscales.com...

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