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Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your
nearest Sony service facility.
Symptom
The ON/STANDBY switch
does not function.
The power is turned on but the
VCR does not operate.
The clock has stopped and
"–:– –" lights in the display
window.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture rolls vertically
during picture search.
The picture has no sound.
The sound is unstable or has an
echo.
Symptoms caused by contaminated video heads
• Normal picture
Remedy
• Connect the mains lead securely.
• Moisture condensation occurs. Turn the power off,
unplug the mains lead and leave the VCR to dry for
over an hour.
• The clock stops if the VCR is disconnected from the
mains for more than three hours. Reset the clock (and
timer).
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• Adjust the tracking with the $/4 TRACKING
NORMAL/SLOW buttons.
• Make sure the COLOR SYSTEM switch is set to the
position corresponding to the colour system which the
tape was recorded with.
• The video heads are dirty (see below). Clean the video
heads using the Sony V-25CL video head cleaning
cassette. If this cleaning cassette is not available in your
area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be
required). Do not use a commercially available wet-
type cleaning cassette, as it may damage the video
heads.
• The video heads may have to be replaced. Consult
your local Sony service facility for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective. Use a new tape.
• When you play a tape with the same sound recorded
on both the hi-fi and normal sound tracks, make sure
the AUDIO MIX option in the SET UP MENU is set to
OFF.
• Rough picture
initial
• Unclear picture
• No picture (or
black & white
screen appears)
continued
terminal
Additional Information
37
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