Claims And Repackaging - Agilent Technologies N7745A Getting Started

Claims and Repackaging

Return Shipments to Agilent Technologies
Multiport Power Meter Getting Started
If physical damage is evident or if the instrument does not meet
specification when received, notify the carrier and the nearest
Agilent Technologies Sales/Service Office. The Agilent
Technologies Sales/Service Office will arrange for repair or
replacement of the unit without waiting for settlement of the
claim against the carrier.
If the instrument is to be shipped to an Agilent Technologies
Sales/Service Office, attach a tag showing owner, return
address, model number and full serial number and the type of
service required.
The original shipping carton and packing material may be
reusable, but the Agilent Technologies Sales/Service Office will
provide information and recommendations on materials to be
used if the original packing is no longer available or reusable.
General instructions for repackaging are as follows:
• Wrap instrument in heavy paper or plastic.
• Use strong shipping container. A double wall carton made of
350-pound test material is adequate.
• Use enough shock absorbing material (3 to 4 inch layer)
around all sides of the instrument to provide a firm cushion
and prevent movement inside container. Protect control
panel with cardboard.
• Seal shipping container securely.
• Mark shipping container FRAGILE to encourage careful
handling.
• In any correspondence, refer to instrument by model number
and serial number.
1
Getting Started
27