1. Manuals
  2. Brands
  3. TransCore Manuals
  4. Other
  5. SmartPass AI1611
  6. System manual

TransCore SmartPass AI1611 System Manual

Integrated reader
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SmartPass® Integrated Reader
2450 MHz (High Voltage)
System Guide
TransCore
8600 Jefferson Street NE
Albuquerque, NM 87113
June 2014
P/N 411002-009

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SmartPass AI1611 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TransCore SmartPass AI1611

Summary of Contents for TransCore SmartPass AI1611

  • Page 1 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide TransCore 8600 Jefferson Street NE Albuquerque, NM 87113 June 2014 P/N 411002-009...
  • Page 2 Information in this document is subject to change and does not represent a commitment on the part of TC License, Ltd. © 1996 All rights reserved. TRANSCORE, TOLLTAG, AMTECH, and TC License, Ltd. SMARTPASS are registered trademarks of All other trademarks listed are the TC License, Ltd.
  • Page 3 FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE STATEMENT 47 CFR §2.105 NOTE: This equipment uses 2450-MHz frequency and thus does NOT comply with FCC U.S. frequency allocation requirements. NOTE: Users in all countries should check with the appropriate local authorities for licensing requirements. TransCore, LP...

  • Page 5: Table Of Contents

    Contents Introduction Overview ......................1-3 System Description ..................1-3 Licenses ......................1-4 Choosing and Ordering Equipment ............... 1-4 SmartPass Model AI1611 ....................... 1-4 Accessories ............................ 1-4 Communications Interface ......................1-4 Input Power Supply ........................1-5 Communications Cables ........................ 1-5 Power Cables ..........................1-5 Tags ............................
  • Page 6 SmartPass and Tag Mounting Locations ............2-4 Gate Configuration ......................... 2-5 Parking Garage Configuration ....................2-6 Overhead Mounting Configuration ..................2-7 Open Lane Configuration ....................... 2-8 Area Layout and Traffic Flow ....................2-9 Other SmartPass Units in the Area ..................2-10 Junction Box ....................
  • Page 7 Installing Tags on Vehicles Overview ......................4-3 Locations for Installing Interior Tags ............4-3 Tag Mounting Instructions................4-5 Mounting Interior Tags ......................4-5 Mounting Exterior Tags ......................4-7 Mounting Tag to Bumper with Tape ..................... 4-7 Mounting Tag to Metal Bumper with a Blind Rivet ..............4-8 ®...
  • Page 8 Connecting Input and Output Circuits .................. 5-14 Input Circuits ..........................5-14 RF Control ........................... 5-15 Output Circuits ..........................5-16 Grounding the Communications Cable Drain Wires ........5-19 Testing With Host System ................5-19 General Software Information Overview ......................6-3 Communications Port ..................6-3 Error Messages ....................
  • Page 9 Reports ......................6-7 Reset Command ....................6-8 Startup ......................6-8 Sign-On Message ........................6-8 Boot Failure Message ......................6-9 Tag/Message Buffer ....................... 6-9 Time and Date ........................6-9 Modes of Operation Overview ......................7-3 Data Mode ......................7-3 Command Mode ....................7-4 Buffer Control Mode ..................
  • Page 10 ECP Host ACK/NAK Response ....................8-6 Switch to Command Mode Request ..................8-7 Host Transmission ........................8-8 Reader Command Response ....................8-9 Sample Messages ........................8-9 Reader Transmissions ........................8-9 Host Command Transmissions ....................8-10 Timing and Synchronization ....................8-11 Reader Addressed Failure Conditions ..................
  • Page 11 Error Correcting Protocol Reliability ............8-14 CRC Calculation .................... 8-14 Commands Command Listings ........................3 Command Information ......................18 00 Switch to Data Mode (Factory Default) ..................18 01 Switch to Command Mode ....................... 18 05 Switch to Download Mode ....................... 18 06 Transmit Buffer Entry .......................
  • Page 12 48N Select Dual-Frame Processing Mode ..................26 505 Display Software Version ....................... 27 506 Display Hardware Configuration Information ................ 27 520 Display Power Fail Bit ......................27 521 Display Reader ID Number ...................... 27 522 Display Communication Port Parameters ................28 524 Display Appended Information Status ...................
  • Page 13 613 Select Data Inquiry Protocol ....................38 614N Select Flow Control Option ....................38 6160 Disable Buffer Control Mode (Factory Default)..............39 6161 Enable Buffer Control Mode ....................39 6170 Disable Echo Mode ....................... 39 6171 Enable Echo Mode (Factory Default)..................40 620N Output Control ........................
  • Page 14 8110 Perform System Check Tag Test ................... 47 8120 Enable Periodic Check Tag ....................48 8160 Select Internal Check Tag (Factory Default) ................. 48 8161 Select External Check Tag ..................... 48 82N Select Input Status Change Report Option ................48 90 Load Program Block ........................
  • Page 15 List of Figures Figure 1-1 SmartPass System Diagram ........................1-3 Figure 2-1 Gate Configuration with Center Island ..................... 2-5 Figure 2-2 Incorrect Mounting of SmartPass ......................2-6 Figure 2-3 Parking Garage Configuration ........................2-6 Figure 2-4 Left-Side Tag Mounting Locations ......................2-7 Figure 2-5 SmartPass Mounted Overhead.........................
  • Page 16 List of Tables Table 1-1 Tag Models Available with SmartPass AI1611 ................... 1-6 Table 2-1 Communications Interfaces and Conductors ..................2-11 Table 3-1 Three-Letter Reader Configuration Code ....................3-3 Table 3-2 RS–232 Interface Signal Wiring ......................... 3-6 Table 3-3 RS–422 Interface Signal Wiring ......................... 3-7 Table 3-4 Wiegand Interface Signal Wiring ......................
  • Page 17 Glossary...
  • Page 19 Appendix A Glossary This Appendix provides definitions for terms used throughout the ® SmartPass System Guide. Terms and Definitions The following table defines special terms used in this document. Association of American Railroads alternating current acknowledge (data valid) antenna passive device that converts RF energy into magnetic energy (RF signal) Amtech Response Center ASCII American Standard Code for Information Interchange...
  • Page 20 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide carriage return cyclic redundancy check clear to send data information that is processed by a computing device direct current DIAG diagnostic error correcting protocol ECPS error correcting protocol status end of line end of message EPROM erasable programmable read-only memory...
  • Page 21 Glossary RDID reader ID read process of acquiring data from a device; for example, from a tag or from computer memory reader controlled interrogating device capable of acquiring data from a device; for example, acquiring and interrupting data from a tag read zone the physical area in which a tag can be read by the SmartPass system radio frequency...
  • Page 22 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide...
  • Page 23 System Specifications...
  • Page 25 Appendix B System Specifications ® This Appendix provides specifications throughout the SmartPass System Guide. Specifications The following table shows the specifications for SmartPass Model AI1611. Table B-1 SmartPass System Specifications Size 38.1 x 41.7 x 10.2 cm (without mounting brackets) Weight Less than 7.2 kg (without mounting brackets) Input power...
  • Page 26 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide...
  • Page 27 Wiring Tables...

  • Page 29: Table 2-1 Communications Interfaces And Conductors

    Appendix C Wiring Tables This Appendix provides tables showing the wiring connections used in ® installing and testing SmartPass throughout the SmartPass System Guide. Specifications The following table shows the wiring connections used in installing and testing SmartPass. For more information on testing SmartPass, refer to Chapter 3, “Quick SmartPass Test.”...
  • Page 30 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table C-3 RS–422 Interface Signal Wiring Signal Wire Pair From Wire Color Used Connect SmartPass From Pair to Signal Transmit B (+) data Yellow/red Yellow Receive from SmartPass Transmit A (-) data Yellow/red Receive (- SmartPass...
  • Page 31 Wiring Tables Table C-6 External Interface Signal Wiring Wire Pair Wire Color Signal Typical Function Blue/red Blue Wiegand data0 Parking/access control applications Wiegand data1 Parking/access control applications White/red White Lock common Testing maintenance Lock normally open Testing maintenance Green/red Green Input0 Loop and presence detect Input0 return...
  • Page 32 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide...
  • Page 33 Introduction...

  • Page 35: Overview

    This SmartPass® System Guide provides you with the information and instructions for installing a SmartPass Integrated Reader System, called SmartPass. TransCore recommends that you read this entire manual. You should also read the READ.ME file that is on the SmartPass software diskette before you begin installing the SmartPass system.

  • Page 36: Licenses

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide SmartPass generates an RF signal that is reflected from an TransCore radio frequency identification (RFID) tag. The tag is programmed with identification information. SmartPass receives and decodes the tag data carried by the reflected signal and then transmits this data to a local host computer for processing.

  • Page 37: Input Power Supply

    Introduction one of the following communications interface based on the specific needs of your site. Use an RS–232 interface if one or more of the following items apply to your site: • The host computer system is less than 15.2 m from SmartPass •...

  • Page 38: Tags

    This cable is approximately 6.1 m long. Tags TransCore offers numerous tag models and four tag data formats to complete your SmartPass system. The information below will assist you in determining which tag and the tag data format are best for your system.
  • Page 39 • 10-character alphanumeric ASCII — Four alphanumeric characters are fixed and can be used to identify either the dealer or the user. TransCore test tags are typically programmed with PASS in these four positions. The remaining six positions are numeric and should be unique for each tag issued.
  • Page 40 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide...

  • Page 41: Preparing The Site

    Preparing the Site...

  • Page 43: Determining The Location To Install Smartpass

    Chapter 2 Preparing the Site Before installing SmartPass, you need to develop a site plan. Several factors to consider when developing this site plan include the following: • SmartPass mounting locations • Junction box requirements • Electrical power requirements • Communications requirements •...

  • Page 44: Rf Reflectors

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Transient factors could include passing traffic, local weather conditions, chain link fences, and gates that could temporarily reflect RF signals. RF Reflectors The most common RF reflectors are metallic surfaces. RF signals are also somewhat reflected by nonconducting materials such as dirt, wood, ice, asphalt, and cured concrete.

  • Page 45: Gate Configuration

    Preparing the Site Gate Configuration Figure 2-1 illustrates a gate configuration. Two SmartPass units are located on a center island. SmartPass is placed to allow time for the gate to open so the vehicle can continue without stopping. Figure 2-1 Gate Configuration with Center Island...

  • Page 46: Parking Garage Configuration

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Figure 2-2 shows an incorrect mounting of SmartPass. Do not install SmartPass behind a gate. Vehicles might pull up too close to the gate, damaging the vehicle or the gate. Figure 2-2 Incorrect Mounting of SmartPass Parking Garage Configuration Figure 2-3 illustrates a parking garage configuration with each SmartPass on the ticket island.

  • Page 47: Overhead Mounting Configuration

    Preparing the Site In the gate configuration and the parking garage, interior tags are mounted on the inside of the windshield on the left side of the vehicle. Exterior tags are mounted on the left side of the bumper. Figure 2-4 shows interior and exterior tag mounting locations for use with a left-side gate configuration and a parking garage configuration.

  • Page 48: Open Lane Configuration

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide When SmartPass is mounted overhead, the preferred tag mounting position is inside the windshield, behind the rearview mirror. If an exterior tag must be used when SmartPass is mounted overhead, place the tag on the front bumper in the center. Figure 2-6 illustrates interior and exterior positions of tags used with SmartPass mounted overhead.

  • Page 49: Area Layout And Traffic Flow

    Preparing the Site Figure 2-7 Open Lane Configuration For additional information on installing SmartPass, refer to Chapter 5, “Installing SmartPass.” Chapter 5 has illustrations for mounting SmartPass on a pole or to an overhead structure. Chapter 4, “Installing Tags On Vehicles,” provides additional information on selecting the proper tag mounting location and has examples of tags mounted on vehicles.

  • Page 50: Other Smartpass Units In The Area

    SmartPass receiver circuitry and decoder will not operate reliably Junction Box A junction box is needed at the site. TransCore recommends a NEMA Type 4 or IEC IP54 junction box with a back plate. The junction box will house the terminal strip for communications and power.

  • Page 51: Electrical Power Supply

    Preparing the Site Electrical Power Supply An electrical power supply must be present at the site. SmartPass Model AI1611 is supplied with 90–260 V AC, 47–63 Hz power, which is less power than a 25 W incandescent light bulb. Consult your local and national electrical codes for installation and safety requirements.
  • Page 52 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 2-12...

  • Page 53: Quick Smartpass Test

    ® Quick SmartPass Test...

  • Page 55: Overview

    Chapter 3 ® Quick SmartPass Test This chapter provides instructions for testing SmartPass. Overview Before installing SmartPass at the site, you should perform two tests on SmartPass to ensure that it will work properly. The first test is done using an audible circuit tester. This test confirms that SmartPass has power, is communicating with the software loaded inside the SmartPass reader, and can read a tag presented in the tag read zone.

  • Page 56: Additional Materials Needed

    Additional Materials Needed You need these additional materials to perform the two tests on SmartPass: • SmartPass software diskette, which is supplied to TransCore dealers and distributors • PC with 1.44 MB floppy disk drive, MS DOS, RS–232 COM1 port, and a communications cable with a DB9 or DB25 connector •...
  • Page 57 Quick SmartPass® Test To test SmartPass Connect SmartPass to a 90–260 V, high-voltage power supply. Warning For safety, the power supply should be grounded. Consult your local electrical authorities for proper grounding techniques. Warning Aus Sicherheitsgründen sollte die Stromversorgung geerdet sein. Wenden Sie sich bitte an Ihren örtlichen Stromversorger für Informationen bezüglich einer korrekten Erdung.

  • Page 58: Testing With A Pc And The Software Diskette

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Testing With a PC and the Software Diskette Testing SmartPass with a PC and the software diskette verifies that SmartPass hardware and software are working and that the communications hardware is operating correctly.

  • Page 59: Connecting An Rs-422 Interface

    Quick SmartPass® Test Connecting an RS–422 Interface Follow these instructions if your SmartPass is an RS–422 unit. RS–422 interface signals are supplied by four wires from the SmartPass communications cable. Your host must have an RS–422 interface, with either an internal converter or with an external converter.

  • Page 60: Testing Procedures

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide To connect the Wiegand interface Connect the blue data0 wire from the blue and red wire pair from the SmartPass cable to the data1 wire of your Wiegand device. Connect the red data1 wire from the blue and red wire pair from the SmartPass cable to the data0 wire of your Wiegand device.

  • Page 61: Table 3-5 Factory Defaults For Smartpass

    Quick SmartPass® Test Pass one test tag in front of your SmartPass. The green light on the screen illuminates. Note: An internal timer in SmartPass causes SmartPass to ignore a specific tag for 2 minutes after a good read unless a different tag is read in the meantime.
  • Page 62 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Parameter Setting Command Serial number 000000 695* Store hardware configuration Hardware configuration not known Periodic system check tag Disabled Periodic check tag interval 30 min 8135* Check tag location Internal 8160 Input status change reports Disabled * Fixed parameter, not user changeable...

  • Page 63: Installing Tags On Vehicles

    Installing Tags on Vehicles...

  • Page 65: Overview

    The site plan should indicate where to locate the tags on the vehicles. ® Note: The TransCore logo on the tag and the logo on the SmartPass must be aligned in the same direction. Both logos must be horizontal or both logos must be vertical.

  • Page 66: Figure 4-1 Left Side Tag Mounting Locations

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Figure 4-1 Left Side Tag Mounting Locations If SmartPass will be mounted to an overhead structure, the preferable location for tag mounting is inside the windshield on the upper center portion. The top edge of the tag should be approximately 2.5 cm away from the base of the mirror, as shown in Figure 4-2.

  • Page 67: Tag Mounting Instructions

    Installing Tags on Vehicles Figure 4-3 Improper Tag Mounting Location Tag Mounting Instructions The following sections provide instructions for mounting interior and exterior tags. Mounting Interior Tags Interior tags are mounted with hook and loop material that is attached to the tag and to the windshield.

  • Page 68: Figure 4-4 Interior Tags With Hook And Loop Material

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide You need the following materials to mount interior tags: • Rubbing alcohol or 50/50 isopropyl alcohol and water • Sponge and dry cloth To mount interior tags Use the sponge and rubbing alcohol to clean the tag mounting area on the interior surface of the windshield.

  • Page 69: Mounting Exterior Tags

    The read zone of SmartPass installed overhead is reduced when an exterior tag is mounted on a license plate. TransCore recommends that exterior tags be ordered from the factory with high- tension, double-sided tape already applied to the tag. Exterior tags may be mounted on metal or plastic bumpers.

  • Page 70: Mounting Tag To Metal Bumper With A Blind Rivet

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Mounting Tag to Metal Bumper with a Blind Rivet Follow these steps to mount exterior tags with mounting tabs for rivets. Position the tag on the bumper and mark the location of the holes. Follow the riveter manufacturer’s instructions for installing the rivets.

  • Page 71: Installing Smartpass

    ® Installing SmartPass...

  • Page 73: Overview

    Chapter 5 ® Installing SmartPass After you determine the location to mount the tags and prepared the site, you are ready to install SmartPass and connect the power and communications. This chapter provides these procedures. Overview This unit is intended to be installed using listed outdoor grade conduit in accordance with applicable local electrical and building standards.

  • Page 74: Additional Materials Required

    You need the following additional materials to install SmartPass: • Accessory bracket, if additional flexibility in defining the read zone is needed — TransCore recommends the accessory bracket if SmartPass will be installed on any flat surface. • Number 4 Allen wrench to assemble and adjust the mounting brackets •...

  • Page 75: Installing Smartpass On A Round Pole

    Installing SmartPass® the appropriate section of this chapter for installing SmartPass in the correct location. Installing SmartPass on a Round Pole If SmartPass will be installed on a round pole, the pole must be a minimum of 5 cm in diameter and should extend 2.1–3 m above the pavement level. The pole should be installed according to local building codes.

  • Page 76: Figure 5-2 Side View Of Smartpass

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide To install SmartPass on a round pole Unpack SmartPass. A factory-mounted bracket is attached to the back of SmartPass. A pole-mount bracket is packaged separately in the SmartPass shipping carton. These two brackets allow you to adjust SmartPass up and down.

  • Page 77: Installing Smartpass On A Flat Surface

    Installing SmartPass® SmartPass while determining the read zone. After you have defined the read zone, tighten all screws and straps. Installing SmartPass on a Flat Surface You can install SmartPass on a flat surface, such as a wall, ceiling, or overhead structure using the factory-mounted bracket and the pole-mount bracket.

  • Page 78: Installing Smartpass On A Flat Surface Using The Accessory Bracket

    Installing SmartPass on a Flat Surface Using the Accessory Bracket If you need additional flexibility in aiming SmartPass to determine your read zone, TransCore recommends the accessory bracket kit, Part No. 54-1600-001. The accessory bracket allows up, down, left, and right adjustment. Figure 5-4 shows the accessory bracket...
  • Page 79 Installing SmartPass® Using a Number 4 Allen wrench, remove the factory-mounted bracket from the back of SmartPass. Keep the six rubber seals and machine screws that are on the back of the bracket. Using the screws, washers, and rubber seals you kept in Step 2, attach the accessory bracket to the back of SmartPass.

  • Page 80: Marking The Read Zone

    Marking the Read Zone TransCore recommends that you adjust SmartPass for the ideal read zone before connecting SmartPass to permanent input/output and communications cables. The antenna pattern of SmartPass looks like a pear-shaped balloon. To mark the read zone, you will need a buzz box, which is described in Chapter 3, “Quick SmartPass...

  • Page 81: Figure 5-6 Sample Read Zone Marking Pattern

    Installing SmartPass® To mark the read zone Connect the red and white leads from the buzz box to the red and white pair of wires from the SmartPass cable. Twist the red and green pair of wires from the SmartPass cable together. This turns on the RF power continuously.

  • Page 82: Changing The Read Zone

    Communications Wiring Tables Before connecting the SmartPass communications cable to the junction box, TransCore recommends that you perform a quick test of the SmartPass hardware and software using a PC. Select the proper wiring table for your SmartPass interface from the tables shown in Appendix C, Wiring Tables. Instructions for testing SmartPass are located in Chapter 3, “Quick SmartPass Test.”...
  • Page 83 The power connection is fed through a liquid-tight electrical fitting with a 1.3-cm pipe NPT male thread. This pipe must be acceptable for outdoor use. TransCore recommends that the pipe be flexible. To connect the power to the junction box Slide the 1.3-cm pipe NPT female thread over the power cord from SmartPass,...

  • Page 84: Connecting Communications

    Green or red Safety ground Connecting Communications TransCore offers reader communications through RS–232, RS–422, and Wiegand interface protocols. This section provides the procedures for connecting the communications to the junction box and the input and output circuit connections. Connecting Communications to the Junction Box SmartPass communications and customer interface signals are supplied from SmartPass to the host through a multiwire cable, which is an 11-pair pigtail.

  • Page 85: Rf Control

    Installing SmartPass® period is fixed at 0 ms, which means that the circuit closes instantly when a vehicle is present. Input1 is available as a general-purpose input circuit. Note: The Wiegand interface does not support input1. RF Control The RF power output circuit can be controlled by any of the following: •...

  • Page 86: Output Circuits

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Figure 5-7 SmartPass RF Control Options Output Circuits SmartPass supports two output circuits, output0 and output1. Both the output0 and output1 circuits consist of two wires that supply an AC or DC circuit path. These output circuits are dry contacts that provide normally open and normally closed outputs, as illustrated in Figure 5-9.
  • Page 87 These wire pairs can be used or terminated as required by the specific application. TransCore strongly recommends that you either terminate or shrink-wrap these wire pairs. If you cut the wires, you may not be able to use them in the future for either testing or for adding additional functions.

  • Page 88: Table 5-2 External Interface Signal Wiring

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table 5-2 External Interface Signal Wiring Wire Pair Wire Color Signal Typical Function Blue/red Blue Wiegand data0 Parking/access control applications Wiegand data1 Parking/access control applications White/red White Lock common Testing maintenance Lock normally open Testing maintenance Green/red...

  • Page 89: Grounding The Communications Cable Drain Wires

    Testing With Host System As the final step of installing your SmartPass, TransCore suggests that you test the entire system using the SmartPass software diskette. Instructions for testing the system using this diskette are described in Chapter 3, “Quick SmartPass Test.”...

  • Page 90: General Software Information

    General Software Information...

  • Page 92: Overview

    Chapter 6 General Software Information ® This chapter provides software-related information for SmartPass AI16XX systems. The information covers version 2.00D of the SmartPass software. Version 2.00D software will execute on all SmartPass models if a D Decoder logic board is installed. Refer to the READ.ME file on the software diskette that is distributed to the dealers for information on the D Decoder.

  • Page 93: Error Messages

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide The default serial port configuration is as follows: • 9600 baud, 8 data bits, 1 stop bit, no parity • Basic communications protocol • Software flow control (XON/XOFF) You can change these parameters for data mode and command mode operation by issuing commands with the host.

  • Page 94: Flow Control

    It will resume transmission when this line is asserted again. If flow control is not needed, the reader should be configured for no flow control (command 6140). Note: TransCore recommends that XON/XOFF flow control be disabled while using the error correcting protocol.

  • Page 95: Operating Parameters

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Operating Parameters SmartPass readers maintain their operating parameters in battery-powered RAM so that the parameters will be preserved after a power down sequence. Output Circuits Both the RS–232 and RS–422 configurations used by SmartPass have two output circuits, output0 and output1.

  • Page 96: Download Procedure

    General Software Information Note: The reader uses default communication parameters when operating in download mode (9600 baud, 8 data bits, 1 stop bit, no parity, basic protocol). Also, the reader does not echo commands in download mode. Download Procedure Enter command mode (command 01). The reader will transmit a Done message.

  • Page 97: Reset Command

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide change reports are transmitted in data mode only. Input status change reporting is disabled by default. Refer to Chapter 8, “Communication Protocols” for information on message formats. Reset Command Reset reader command 63 clears the tag and message buffer. In addition, it resets uniqueness, clears the power fail bit, and transmits the sign-on message.

  • Page 98: Boot Failure Message

    General Software Information Boot Failure Message The software performs a checksum function on itself. The function returns a specific value for the particular version of software. If the value returned is not correct, the boot ROM checksum assumes that locations have been corrupted, and a failure condition exists.
  • Page 99 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 6-10...

  • Page 100: Modes Of Operation

    Modes of Operation...

  • Page 102: Overview

    Chapter 7 Modes of Operation This chapter describes the SmartPass modes of operation. Overview ® SmartPass readers support the following modes of operation: • Data mode • Command mode • Buffer control mode • Download mode Data Mode Except for three host commands, the reader initiates all communications as data messages (tag IDs and reports) in data mode.

  • Page 103: Command Mode

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide have the sequence number initialized to zero. For more information on ECP, see Chapter 8, “Communication Protocols.” Note: The reader cannot be placed in command mode until the sign-on message is properly acknowledged.

  • Page 104: Buffer Control Mode

    ECP back to basic protocol or data inquiry protocols (commands 610 or 613), the Done message is transmitted in ECP format. Note: TransCore recommends that basic protocol (not ECP) be used when commands will be entered manually at the keyboard.

  • Page 105: Download Mode

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table 7-1 BCM Commands Number Command Description Message Done, Error, or Transmit buffer entry <message> BCM x Display buffer control status where x = 0 for disabled 1 for enabled Done 6160 Disable buffer control mode (default)

  • Page 106: Communication Protocols

    Communication Protocols...

  • Page 108: Overview

    XON/XOFF because noise-induced characters may be interpreted by the reader as the XOFF character, which would suspend reader output without the host computer’s knowledge. Note: TransCore recommends that XON/XOFF flow control be disabled while using the ECP. Communications are performed using the 7-bit ASCII code with optional parity, thus providing easy setup, testing, and diagnostics with standard ASCII terminals and serial printers.

  • Page 109: Basic Protocol

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Basic Protocol With basic protocol, messages sent from the reader to the host are transmitted without error checking. Messages sent from the host to the reader are also transmitted without error checking. A Done or Error message is returned to the host by the reader for each host transmission.

  • Page 110: Data Inquiry Protocol

    Communication Protocols character. The reader will issue an Error message and the host a negative acknowledgment message. Data Inquiry Protocol Data inquiry protocol is a basic protocol option that allows the host to control transmission of reader tag data. The selection of data inquiry protocol affects data mode operation.

  • Page 111: Ecp Host Ack/Nak Response

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide An ASCII string up to 72 characters long. This string may <data> contain tag data, a presence without tag report, an input status change report, an Error0x message (buffer level report), or a sign-on message. Time, date, and auxiliary data may also be included.

  • Page 112: Switch To Command Mode Request

    Communication Protocols The host computer is responsible for resetting its anticipated data message sequence number to that of the reader before communications can resume without error. ASCII @ character for ACK response; ASCII ? character for <ack/nak> NAK response CRC for the message <crc>...

  • Page 113: Host Transmission

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Host Transmission Synchronous communications between the reader and the host are initiated by the host. The host begins a sequence by issuing a command; the reader will respond accordingly. The data inquiry protocol format is: <CTRL-E>...

  • Page 114: Reader Command Response

    Communication Protocols Reader Command Response The basic protocol format is: <som><resp><eom> The ECP format is: <som><seq><resp><crc><eom> where Start-of-message (ASCII # character) <som> Echo of sequence number received in host command <seq> message Response string. The reader will return Done, Error, or <resp>...

  • Page 115: Host Command Transmissions

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide End-of-message character <eom> CRC for the message <crc> (acknowledgment character) (? returned for a negative acknowledgment) Host response: #4@<crc><eom> Host Command Transmissions Basic protocol — host transmission #2010:15:00<eom> Reader response: #Done<eom> or #Error<eom> #Error<eom>...

  • Page 116: Timing And Synchronization

    The reader supports baud rates between 110 and 19.2 K. The host can remotely set communications parameters of the reader while in the command mode, but TransCore does not recommend this action if communications conditions are marginal. After the reader receives new communications parameters properly, the reader issues the Done message and switches to the new configuration immediately.

  • Page 117: Reader Addressed Failure Conditions

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide As noted, the message initiator (i.e., the reader in data mode, and the host computer in command mode) starts a timeout counter at the time a message is transmitted. In the event the timeout expires before receiving a message, a logical NAK condition is declared and the message is assumed to have been received in error.

  • Page 118: Illegal Command

    Communication Protocols Illegal Command If the reader receives an illegal command, it will return its standard Error message. Transmission Timeout If the reader transmits an asynchronous message and the host does not send an ACK before the ECP timeout occurs, the reader will retransmit the message. Receive Timeout If the reader receives a <som>...

  • Page 119: Asynchronous Message/Command Message Collision

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Asynchronous Message/Command Message Collision If the host receives an asynchronous reader transmission at the same time it transmits a command, it should ignore the asynchronous message and wait for the reader's response.

  • Page 120: Table 8-1 Example Of Routine To Calculate Crc

    Communication Protocols Table 8-1 Example of Routine to Calculate CRC unsigned short calccrc(char *message) unsigned short crc = 0; for ( ; *message != (char)0; message++) crc = updcrc(*message & 0xff, crc); return (crc); Table 8-2 Example of Routine to Calculate CRC-CCITT without Lookup Table #define BITS_PER_CHAR unsigned short updcrc (unsigned short ch, unsigned short crc) register short counter = BITS_PER_CHAR;...

  • Page 121: Table 8-3 Example Of Routine To Calculate Ccitt-Crc With Lookup Table

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table 8-3 Example of Routine to Calculate CCITT-CRC with Lookup Table #define updcrc (cp, crc) ( crctab[((crc >> 8) & 255)] ^ (crc << 8) ^ cp) static unsigned short crctab [256] = { 0x0000, 0x1021, 0x2042,...
  • Page 122 Communication Protocols 0x83b9, 0x9398, 0xa3fb, 0xb3da, 0xc33d, 0xd31c, 0xe37f, 0xf35e, 0x02b1, 0x1290, 0x22f3, 0x32d2, 0x4235, 0x5214, 0x6277, 0x7256, 0xb5ea, 0xa5cb, 0x95a8, 0x8589, 0xf56e, 0xe54f, 0xd52c, 0xc50d, 0x34e2, 0x24c3, 0x14a0, 0x0481, 0x7466, 0x6447, 0x5424, 0x4405, 0xa7db, 0xb7fa, 0x8799, 0x97b8, 0xe75f, 0xf77e, 0xc71d, 0xd73c, 0x26d3,...

  • Page 123: Table 8-4 Example Of Routine To Create Lookup Table

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table 8-4 Example of Routine to Create Lookup Table #include <stdio.h> #define MAX_CHAR #define BITS_CHAR #define SIGN_BIT 0x8000 #define POLY 0x1021 unsigned short crctab [MAX_CHAR]; main () unsigned short ch; unsigned short workval; unsigned short bit;...
  • Page 124 Commands...
  • Page 125 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide...

  • Page 126: Command Listings

    Chapter 9 Commands Host-transmitted commands can be used to control the operation of the reader. These commands may be transmitted by host software or manually entered using a terminal emulator. Note: Tag identification (ID) codes are not transmitted by the reader when in command mode.

  • Page 127: Table 9-1 Factory Default Settings

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Table 9-1 Factory Default Settings Parameter Setting Command Operating mode Data Baud rate 9600 1005 Stop bits 1010 Parity None 1020 End-of-line delay 0 ms 1030* Time and date appended Enabled Auxiliary information appended Disabled Unique ID code criteria...

  • Page 128: Switch To Data Mode (Factory Default)

    Commands Note: In the following list: • Items in bold italics identify factory default settings. • Only the data portion of the command number is shown. • Only the command-related data portion of the reader message is shown. • Refer to Chapter 8, “Communication Protocols,” for the complete syntax of commands and messages.

  • Page 129: 46Nn Set Wiegand Retransmit Interval

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Number Command Name Reader Message 46NN Set Wiegand retransmit Done or Error interval NN = 01–FF seconds Select dual-frame processing Done mode N = 0–3 0 = Reset uniqueness on A, transmit A 1 = Reset uniqueness on B, transmit B...
  • Page 130 Commands Number Command Name Reader Message Display comm protocol ECPS Px Txx Xx S0 P0 = basic P1 = ECP P2 = echo Inquiry Txx = ECP timeout ms = 50 * xx TFF = disabled ECP timeout X0 = no flow control X1 = software flow control X2 = hardware flow control S0 = SOM character is #...
  • Page 131 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Number Command Name Reader Message Display Wiegand mode status T0F x 0 = disabled 1 = enabled Display Wiegand retransmit WTI xx interval xx = 01–FF seconds Display tag translation mode TT x 0 = disabled 1 = enabled...
  • Page 132 Turn both outputs on Done Select predefined output Done mode Reset reader Model [model] Ver [Ver no.] SN [serial no.] Copyright [date] TransCore 6400 Turn RF off Done 6401 Turn RF on Done Select RF-by-input control Done Reset power fail bit...
  • Page 133 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Number Command Name Reader Message 60,76,152,228,300,376,752 Set output pulse duration = Done or Error 228 ms 6900 Disable presence without tag Done reports 6901 Enable presence without tag Done reports 6920 Turn RF off on timeout Done 6921...
  • Page 134 Done, Checksum Error, Program Error, or Verify Error Verify flash checksum Done or Error Erase flash memory Done Perform destructive flash Done or Error test Exit download mode Model [model] Ver [Ver no.] SN [serial no.] Copyright [date] TransCore 9-11...

  • Page 135: Table 9-3 Smartpass Command List (Ordered By Command Name)

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Note: In the following table: • Items in bold italics identify factory default settings. • Only the data portion of the command number is shown. • Only the command-related data portion of the reader message is shown. •...
  • Page 136 D1 = RAM failed C0 = RTC OK C1 = RTC failed Diagnostics Perform all Done or Error Use 661 to display diagnostic results. Download mode Exit Model [model] Ver [Ver no.] SN [serial no.] Copyright [date] TransCore Download mode Switch Done 9-13...
  • Page 137 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Command name Code Reader Message Dual-frame processing mode Display DUAL x 0 = reset uniqueness on A, transmit A 1 = reset uniqueness on B, transmit B 2 = reset uniqueness on A, transmit both 3 = reset uniqueness on B, transmit both...
  • Page 138 Commands Command name Code Reader Message I/O status Display IOST Cx Ox Ix Dx C0 = host controls outputs C1 = predefined output mode O0 = both outputs off O1 = output0 on O2 = output1 on O3 = both outputs on I0 = both inputs false I1 = input0 true I2 = input1 true...
  • Page 139 Reader ID number Set 60NN Done NN = 00–FF Reader Reset Model [model] Ver [Ver no.] SN [serial no.] Copyright [date] TransCore Real-Time clock Test Done or Error Report changes both Done RF off 6400 Done RF off on timeout...
  • Page 140 Commands Command name Code Reader Message RF timeout Set 693N Done or Error N = 0–F (always expired, 4,8,12,20,2432,48,60,92,152,300,452 ,600,752 ms, infinite) RF0 filter status Display RF0S Ux V0 U0 = one ID separation U1 = two ID U2 = transmit all U3 = buffer all Selected checktag option Display CTAG x...
  • Page 141 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Command Information The following sections provide information about each command. Refer to Table 9- 3 for a listing of commands ordered by name. Note: In the following text the symbols “<“ and “>“ are used to represent required variable message data.
  • Page 142 Commands While operating in download mode, the reader accepts a limited set of commands: load program block (90), verify flash checksum (91), erase flash memory (96), perform destructive memory test (97), and exit download mode (99). Note: It is important to note that while in download mode, the reader communication port parameters are fixed at the following factory default settings: 9600 baud, 8 data bits, 1 stop bit, no parity, software flow control (XON/XOFF), basic protocol.

  • Page 143: Table 9-4 Baud Rate Specified By The N Variable

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 100N Select Baud Rate Command 100N selects the reader baud rate. The factory default setting is 9600 baud. The N variable specifies the baud rate as follows: Table 9-4 Baud Rate specified by the N Variable Command Baud Rate Selected 1000...
  • Page 144 Commands Reader message: Done 20 Set Time Command 20 sets the time. Enter the time in the proper format: two-digit decimal entries with no spaces between characters, using colons as delimiters. The entry format is as follows: 20HH:MM:SS 20HH:MM:SS:hh where represents hours (00–23) represents minutes (00–59) represents seconds (00–59)

  • Page 145: Table 9-7 Commands Selecting Options Of Appending Tme And Data

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide where represents hours represents minutes represents seconds represents hundredths of seconds is the time delimiter represents the month represents the day represents the last two digits of the year is the date delimiter 30N Append Time and Date Selection These commands select the option of appending the time and date to transmitted IDs, error messages, presence without tag reports, and input status change reports.

  • Page 146: Table 9-8 Commands Selecting The Option Of Appending Auxiliary Information

    Commands 31N Append Auxiliary Information Selection These commands select the option of appending auxiliary information to transmitted IDs, presence without tag reports, and input status change reports. Auxiliary information is not appended to error messages. The factory default setting is no auxiliary information appended.

  • Page 147: Table 9-9 Commands For Buffering And Transmitting Id Codes

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 410N Anti-Passback (Select Unique ID Code Criteria) These commands instruct the reader to buffer and transmit ID codes according to the following test: an ID is buffered if, in the time interval since the new ID was last received, previously decoded IDs have changed value at least N+1 times or the uniqueness timeout has occurred.
  • Page 148 Commands 450 Disable Wiegand Mode (Factory Default) Command 450 disables Wiegand mode. Wiegand mode is disabled by factory default. Reader message: Done 451 Enable Wiegand Mode Command 451 enables Wiegand mode, which allows the reader to transmit data in a format that emulates the output of a magnetic card reader.
  • Page 149 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 46NN Set Wiegand Retransmit Interval Command 46NN sets the time delay before the reader retransmits Wiegand data of a tag remaining in the read zone. where 01–FF seconds where NN is a hexadecimal code from 01–FF For example, 10 = 16 seconds and FF = 255 seconds.
  • Page 150 Commands A...A B...B%nn-0-hh-q A...A B...B&HH:MM:SS.hhMM/DD/YY%nn-0-hh-q 505 Display Software Version Command 505 displays the reader model number, software version information, and assigned serial number. Reader message: Model [model] Ver [software version] SNYYYYYY where is the serial number expressed in decimal digits (0–9) with the YYYYYY first two digits representing the year 506 Display Hardware Configuration Information...
  • Page 151 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 522 Display Communication Port Parameters Command 522 displays the selected communications port parameters including the baud rate (100N), the number of stop bits (101N), the parity scheme (102N) and the end-of-line delay. Reader message: MAIN B<0-6>...
  • Page 152 Commands time is appended (factory default) date is not appended date is appended (factory default) auxiliary information is not appended (factory default) auxiliary information appended There is one space between each value. For example, if factory default settings are assigned, the reader response is: IDAP T1 D1 X0 Time and date are appended and auxiliary information is not appended.
  • Page 153 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 526 Display I/O Status Command 526 displays the current input/output status. The reader message indicates whether outputs are being controlled externally by the host through output control commands (620N) or internally through predefined output mode command 621. It also displays the current status of two outputs, two inputs, and the selected output pulse duration (set by output pulse duration command 67N).

  • Page 154: Table 9-10 Output0 And Output1 Open/Closed Conditions For The Output Status Displays

    Commands 752 ms output pulse duration The following table shows the output0 and output1 open/closed conditions for the output status displays. Table 9-10 Output0 and Output1 Open/Closed Conditions for the Output Status Displays Output Status Output0 Wire Pair Output1 Wire Pair Orange/Black Brown/Black White/Black...
  • Page 155 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 529 Display Presence Input Status Command 529 displays the parameters associated with presence detection and RF control. The reader’s message indicates if presence without tag reports are enabled/disabled (690N), if input inversion is enabled/disabled (694N), and the minimum presence true period (always true).
  • Page 156 Commands infinite, never expires (factory default) input inversion disabled (factory default) input inversion enabled For example, if factory default settings are assigned, the reader message is: PRST P0 D0 A2 TF I0 Presence without tag reports disabled, minimum presence true period is 0, RF-off control on timeout or presence false, infinite RF timeout, and input inversion disabled 530 Display RF0 Filter Status...
  • Page 157 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Reader message: WTI <01–FF> where seconds (1–255) in hex 01–FF 534 Display Tag Translation Mode Status Command 534 displays tag translation mode status, enabled or disabled. If tag translation mode is enabled, incoming full-frame tags in AAR or ATA format will be translated according to ISO standards.
  • Page 158 Commands 537 Display Echo Status Command 537 displays echo mode status. In basic mode (610) and data inquiry mode (613), the reader may be configured to enable (6171) or disable (6170) the echo of received commands. Refer to commands 6170 and 6171 for more information.
  • Page 159 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide periodic check tag enabled periodic check tag interval of 30 minutes (fixed) 551 Display Selected Check Tag Option Command 551 displays the currently selected check tag option. Refer to commands 8160 and 8161 for more information. Reader message: CTAG <0–1>...
  • Page 160 Commands 610 Select Basic Protocol (Factory Default) Command 610 selects the basic communications protocol. Refer to Chapter 8, “Communication Protocols” in this guide for more information. Reader message: Done or Error 611 Select Error Correcting Protocol Command 611 selects the error correcting communications protocol. Refer to Chapter 8, “Communication Protocols”...

  • Page 161: Table 9-12 Select Flow Control Options

    (RTS/CTS, request to send/clear to send), it will stop transmission if it detects that the CTS line is no longer asserted. It will resume transmission when this line is asserted again. Note: TransCore recommends that XON/XOFF flow control be disabled while using the error correcting protocol. 9-38...
  • Page 162 Commands 6160 Disable Buffer Control Mode (Factory Default) Command 6160 is used to disable buffer control mode. Buffer control mode is an ECP mode that prevents unsolicited (asynchronous) reader transmissions. If buffer control mode is not active (command 6160), the reader transmits data to the host as soon as the data is acquired.

  • Page 163: Table 9-13 Output Control Option Commands

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 6171 Enable Echo Mode (Factory Default) Command 6171 enables the reader to echo received host commands. Refer to command 6170 for more information. Reader message: Done or Error 620N Output Control These commands provide direct control of two output lines that may be used to operate external hardware such as gates or traffic lights.

  • Page 164: Table 9-14 Rf Control Commands

    Commands where is the serial number expressed in decimal digits (0–9), with the YYYYYY first two digits representing the year Caution: All buffered data is lost when command 63 is executed. Vorsicht: Alle gespeicherten Daten gehen bei der Ausführung von Befehl 63 verloren. Precaución: Cuando se ejecuta el comando #63, se pierden todos los datos almacenados en la memoria intermedia.
  • Page 165 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 65 Reset Power Fail Bit Command 65 resets the power fail bit to zero. The bit changes from 0 to 1 when power is restored to the reader. Upon reader power up, the host should transmit either this command 65 or the reset reader command 63 to properly initialize this bit.
  • Page 166 Commands 664 Test Real-Time Clock Command 664 tests the real-time clock (RTC). The reader will test the RTC by retrieving both the date and time and verifying their validity. This command updates information displayed by the display diagnostic results command (command 661). Reader message: Done real-time clock OK...

  • Page 167: Table 9-15 Commands For Setting Output Pulse Duration

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 66F Load Default Operating Parameters Command 66F loads all the factory default operating parameters. Refer to Table 9-1 for a listing of the defaults. Reader message: Done all parameters loaded OK Error if any parameter load failed 67N Set Output Pulse Duration...

  • Page 168: Table 9-16 Select Presence Without Tag Report Option Commands

    Commands Reader message: Done or Error 690N Select Presence Without Tag Report Option These commands select the presence without tag reporting option. If enabled (command 6901), input reports are transmitted when a presence is detected without the subsequent acquisition of a valid tag. The values for N specify reporting as follows: Table 9-16 Select Presence Without Tag Report Option Commands Command...

  • Page 169: Table 9-18 Select Rf Timeout Period Commands

    SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide Command 693F disables the RF timeout. The reader will turn RF off immediately following the acquisition of a valid tag, whether or not it is unique. This control algorithm may be used in Wiegand mode to ensure that the tag data is transmitted once and only once per presence on both serial and Wiegand ports.
  • Page 170 Commands Reader message: Done 695 Set Serial Number Command 695 assigns the reader serial number according to the format: 695SSSSSS where is the serial number SSSSSS The serial number may contain up to 6 ASCII alphanumeric characters. The factory default serial number is 000000. Once assigned, the serial number will be preserved during power down and the loading of default parameters.
  • Page 171 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide assert output1. If a real tag is in the field at the time, the check tag operation will be aborted. Reader message: Done Note: Command 8110 disables the periodic check tag function, which is enabled by command 8120.

  • Page 172: Table 9-20 Select Input Status Change Report Option Commands

    Commands a change is detected, the reader generates an input status change message and treats it as a tag ID. If the auxiliary information option is enabled, the input status field displays the current input values. The values for N specify report options as follows: Table 9-20 Select Input Status Change Report Option Commands Command Report Option...
  • Page 173 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 96 Erase Flash Memory Command 96 erases the flash memory. Once this command is executed, exit from download mode will not be possible until a new program is loaded into flash memory.
  • Page 174 Troubleshooting...

  • Page 176: Table 10-1 Symptoms And Remedies

    Chapter 10 Troubleshooting The following table can be used for troubleshooting. Should problems continue after consulting Table 10-1, consult your ® SmartPass Dealer's Guide for return and replacement procedures. Table 10-1 Symptoms and Remedies Symptom Remedy When performing a quick test of Check all your wiring connections and check that your SmartPass, the buzz box does not buzz box is working.
  • Page 177 Monday through Friday, and ask for the SmartPass Product Manager. Send faxes to (214) 461-6478 ATTN: SmartPass Product Manager. Please be prepared to answer a series of questions that are designed to route you to the best TransCore support resource available. These questions will relate to symptoms, configuration, model, and tags used.
  • Page 178 Troubleshooting Need Marketing Support? Call SmartPass Marketing at (214) 461-4031 (U.S. only), 9:00 . to 5:00 Central time, Monday through Friday. Send faxes to (214) 461-6478 ATTN: SmartPass Marketing. Find Something Wrong with SmartPass or Want to Suggest an Improvement? Call (214) 461-4031 and ask for the SmartPass Product Manager.
  • Page 179 SmartPass® Integrated Reader 2450 MHz (High Voltage) System Guide 10-6...

Table of Contents