Requesting Service - Acer NITRO User Manual

Warning
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1. If there is a D2D Recovery setting in Main, make sure it is Enabled.
2. Exit the BIOS utility and save changes. The system will reboot.
Note
To access the BIOS utility, press F2 when you see the Acer logo during boot up.
For more information,

Requesting service

Before you call
Please have the following information available when you call Acer for online service, and
please be at your computer when you call. With your support, we can reduce the amount
of time a call takes and help solve your problems efficiently. If there are error messages
or beeps reported by your computer, write them down as they appear on the screen (or
the number and sequence in the case of beeps).
You are required to provide the following information:
Name:
Address:
Telephone number:
Machine and model type:
Serial number:
Date of purchase:
see Restoring your computer on page
Frequently asked questions - 31
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