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Table of Contents
Related Manuals for Acer Veriton N2110G
Summary of Contents for Acer Veriton N2110G
- Page 1 Veriton N2110G ThinClient Computer Service Guide SG V1.00 PRINTED IN TAIWAN...
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Page 2: Revision History
Revision History Please refer to the table below for the updates made on this service guide. Date Version Chapter Updates 07-31-2012 First Draft 07-31-2012 V1.00... - Page 3 Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without...
- Page 4 Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
- Page 5 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
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Page 6: Fru Information
Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. -
Page 7: Table Of Contents
Table of Contents Features and Specifications................1 System Features ............1 Audio . - Page 8 Veriton N2110G FRU List ........
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Page 9: Features And Specifications
Chapter 1 Features and Specifications This chapter lists the features and specifications of the Veriton N2110G ThinClient computer. NOTE The items listed in this section are for reference only. The exact configuration of your TC depends on the model purchased. Refer to the FRU list chapter on page 53 for a detailed list of models supported by each hardware component. -
Page 10: I/O Ports And Led Indicators
1.407 Kg. Mainboard form factor microATX (µATX) Mainboard dimensions (W × H) 175mm*205mm, 6 Layers Environmental Requirements Aspect Description Operating temperature 0 to 35 °C (32 to 95 °F) Operating humidity 20% to 80% RH non-condensing Veriton N2110G Service Guide... -
Page 11: System Tour
System Tour The pictures and tables in this section illustrate the physical outlook of the computer. Front View Component Power button/indicator LAN LED indicator 3 ~ 4 USB 2.0 ports Headphone/line-out jack Microphone/line-in jack Veriton N2110G Service Guide... -
Page 12: Rear Panel
Rear Panel Component USB 3.0 ports LAN connector 3 ~ 4 HDMI ports USB 2.0 ports Headphone/line-out jack DC-in jack Microphone/line-in jack Veriton N2110G Service Guide... -
Page 13: System Utilities
If you fail to press Delete before POST is completed, you will need to restart the computer. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar. Veriton N2110G Service Guide... -
Page 14: Navigating Through The Setup Utility
The Setup Main menu includes the following main setup categories. • Info • Advanced • Boot • Security • Exit In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings. Veriton N2110G Service Guide... -
Page 15: Info
Displays the current system BIOS version. Memory Information Total Memory Total size of system memory installed on the system. System Date Set the date following the weekday-month-day-year format. System Time (hh:mm:ss) Set the system time following the hour-minute-second format. Veriton N2110G Service Guide... -
Page 16: Advanced
Specifies behaviour on AC power recovery after AC power is disconnected and then plugged in. Always Off Resume on RTC Enable/Disable RTC Function. Enabled Note: The RTC function will not work in S5 when Disabled EUP function is enabled. Veriton N2110G Service Guide... -
Page 17: Boot
Boot Parameter Description Option Set Boot Priority 1st/2nd/3rd/4th/5th Boot Device Specifies the boot order from the available devices. Hard Disk CD/DVD Removable Device Network Device Veriton N2110G Service Guide... -
Page 18: Security
Use the up/down arrow keys to select password parameter (Change Administrator Password or Change User Password) menu then press Enter. Enter the current password then press Enter. Press Enter twice without entering anything in the password fields. Veriton N2110G Service Guide... -
Page 19: Exit
Exit Parameter Description Save Changes and Reset Reset the system after saving the changes of setup menu. Discard Changes and Reset Reset without saving. Load Optimized Defaults Restore/Load Defaults values for all the setup options. Veriton N2110G Service Guide... - Page 20 Veriton N2110G Service Guide...
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Page 21: System Disassembly
Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface. Veriton N2110G Service Guide... -
Page 22: Disassembly Procedures
Disassembly Procedures Removing the Computer Stand Place the computer on its side in a flat surface. Remove the screw securing the computer stand to the chassis. Pull the computer stand away from the chassis. Veriton N2110G Service Guide... -
Page 23: Removing The Side Panel
Removing the Side Panel Remove the four screws securing the side panel to the chassis. Gently pry the sides of the panel away from the chassis (1) then detach the side panel (2). Veriton N2110G Service Guide... -
Page 24: Removing The Heatsink Assembly
WARNING: The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your bare hands. Loosen the six screws that secure the heatsink assembly to the mainboard. Lift the heatsink assembly off the mainboard. Veriton N2110G Service Guide... -
Page 25: Removing The Speaker Module
Removing the Speaker Module Disconnect the speaker cable from the mainboard. Remove the two screws securing the speaker module to the chassis. Lift the speaker module from the chassis. Veriton N2110G Service Guide... -
Page 26: Removing The Wlan Module
Disconnect the antenna cables from the WLAN card. NOTE: For reference during machine reassembly, note which cable color corresponds to the main (white) and auxiliary (black) connectors. Remove the screw securing the WLAN module to the mainboard. Veriton N2110G Service Guide... - Page 27 Detach the WLAN module from the mainboard. Note: A circuit board >10 cm has been highlighted with the yellow rectangle as above image shows. Please follow local regulations for disposal of detached circuit boards. Veriton N2110G Service Guide...
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Page 28: Removing The Ssd Module
Remove the two screws securing the SSD module to the mainboard. Detach the SSD module from the mainboard. Note: A circuit board >10 cm has been highlighted with the yellow rectangle as above image shows. Please follow local regulations for disposal of detached circuit boards. Veriton N2110G Service Guide... -
Page 29: Removing The Mainboard
Removing the Mainboard Detach the rear IO bracket from the chassis. Remove the four screws that secure the mainboard to the chassis. Veriton N2110G Service Guide... - Page 30 Note: The RTC battery has been highlighted with the yellow circle as above image shows. Please follow local regulations for disposal of used batteries. Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Veriton N2110G Service Guide...
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Page 31: Removing The Memory Modules
Note: A circuit board >10 cm has been highlighted with the yellow rectangle as above image shows. Please follow local regulations for disposal of detached circuit boards. Repeat Step 2 to remove the remaining memory module. Veriton N2110G Service Guide... -
Page 32: Removing The Wlan Antenna
Removing the WLAN Antenna Detach the black antenna cable from the latches that secures it to the chassis. Gently lift the antenna clip with black cable from its socket Remove the antenna clip with black cable from the chassis. Veriton N2110G Service Guide... - Page 33 Gently lift the antenna clip with white cable from its socket Remove the antenna clip with white cable from the chassis. Veriton N2110G Service Guide...
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Page 34: Reassembly Procedures
Reassembly Procedures Reinstalling the WLAN Antenna Insert the antenna clip with white cable into the chassis. Place the antenna clip with white cable into its socket Veriton N2110G Service Guide... - Page 35 Insert the antenna clip with black cable into the chassis. Place the antenna clip with black cable into its socket Secure the black antenna cable to the chassis by inserting it into the latches as shown. Veriton N2110G Service Guide...
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Page 36: Reinstalling The Memory Modules
Insert the memory module into the DIMM slot (1), then press it down until it latch into place (2). Repeat Step 1 to install the other memory module. IMPORTANT When installing DIMM modules, populate the DIMM slots according to the table below: Size DIMM1 (XMM1) DIMM2 (XMM2) Veriton N2110G Service Guide... -
Page 37: Reinstalling The Mainboard
Reinstalling the Mainboard Slide the RTC battery into its socket in the mainboard until it latches into place. Slide the mainboard into the chassis. Veriton N2110G Service Guide... - Page 38 Secure the mainboard to the chassis using four screws. Align the latches of the rear IO bracket with the chassis (1), then gently push until the bracket latch into place (2). Veriton N2110G Service Guide...
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Page 39: Reinstalling The Ssd Module
Reinstalling the SSD Module Insert the SSD module into the mainboard. Secure the SSD module to the mainboard using two screws. Veriton N2110G Service Guide... -
Page 40: Reinstalling The Wlan Module
Secure the WLAN module to the mainboard using one screw. Connect the antenna cables to the WLAN card. NOTE: For reference during machine reassembly, note which cable color corresponds to the main (white) and auxiliary (black) connectors. Veriton N2110G Service Guide... -
Page 41: Reinstalling The Speaker Module
Reinstalling the Speaker Module Place the speaker module into the chassis. Secure the speaker module to the chassis using two screws. Connect the speaker cable to the mainboard. Veriton N2110G Service Guide... -
Page 42: Reinstalling The Heatsink Assembly
WARNING: The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your bare hands. Place the heatsink assembly into the mainboard. Tighten the six screws that secure the heatsink assembly to the mainboard. Veriton N2110G Service Guide... -
Page 43: Reinstalling The Side Panel
Reinstalling the Side Panel Place the side panel into the chassis then press on all sides until it latches into place. Secure the side panel to the chassis using four screws. Veriton N2110G Service Guide... -
Page 44: Removing The Computer Stand
Removing the Computer Stand Push the computer stand into the chassis. Secure the computer stand to the chassis using one screw. Veriton N2110G Service Guide... -
Page 45: Troubleshooting
System Check Procedures IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. -
Page 46: System Internal Inspection
Verify that the SSD module and the RTC battery are properly seated. Remove the mainboard as described in page 21. Verify that memory module(s) are properly seated. Verify that all components are Acer-qualified and supported. 10. Reinstall the mainboard. 11. Reinstall the side panel. -
Page 47: Status Codes
Memory initialization. Memory presence detection 0x2D Memory initialization. Programming memory timing information 0x2E Memory initialization. Configuring memory 0x2F Memory initialization (other). 0x30 Reserved for ASL (see ASL Status Codes section below) 0x31 Memory Installed 0x32 CPU post-memory initialization is started Veriton N2110G Service Guide... -
Page 48: Dxe Status Codes
Reserved for future AMI progress codes DXE Status Codes Checkpoint Description 0x60 DXE Core is started 0x61 NVRAM initialization 0x62 Installation of the South Bridge Runtime Services 0x63 CPU DXE initialization is started 0x64 CPU DXE initialization (CPU module specific) Veriton N2110G Service Guide... - Page 49 USB Detect 0x9D USB Enable 0x9E – 0x9F Reserved for future AMI codes 0xA0 Reserved for ASL (see ASL Status Codes section below) 0xA1 IDE initialization is started 0xA2 IDE Reset 0xA3 IDE Detect 0xA4 IDE Enable Veriton N2110G Service Guide...
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Page 50: Cpu Exception Status Codes
Segment not present. Occurs after a load segment 0x0C Stack Segment Fault. Relations to Stack operations 0x0D General Protection fault. Any memory reference and other protection checks 0x0E Page Fault. 0x0F Reserved by Intel 0x10 Floating Point Error 0x11 Alignment Check Veriton N2110G Service Guide... -
Page 51: Asl Status Codes
OEM SEC initialization after microcode loading 0x1D – 0x2A OEM pre-memory initialization codes 0x3F – 0x4E OEM PEI post memory initialization codes 0x80 – 0x8F OEM DXE initialization codes 0xC0 – 0xCF OEM BDS initialization codes Veriton N2110G Service Guide... -
Page 52: Post Error Indicators
CPU self test failed or possible CPU cache error 0x59 CPU micro-code is not found or micro-code update is failed 0x5A Internal CPU error 0x5B reset PPI is not available 0x5C-0x5F Reserved for future AMI error codes Veriton N2110G Service Guide... -
Page 53: Dxe Error Codes
No Console Input Devices are found 0xD8 Invalid password 0xD9 Error loading Boot Option (LoadImage returned error) 0xDA Boot Option is failed (StartImage returned error) 0xDB Flash update is failed 0xDC Reset protocol is not available Veriton N2110G Service Guide... -
Page 54: Beep Codes
Determine if the problem has been resolved. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU. If the problem persists, replace the mainboard. Do not replace a non-defective FRU. Veriton N2110G Service Guide... -
Page 55: Clearing Cmos
13. Press the power button to turn on the computer. 14. During POST, press Delete to access the Setup Utility. 15. Press F9 to load the system default values. 16. Press F10 to save the changes you made and close the Setup Utility. Veriton N2110G Service Guide... -
Page 56: Bios Recovery
The system will now execute the BIOS recovery process. You will hear a long beep followed by a short beep. Select Proceed with flash update start recovery. Wait for the program to finish with the recovery. Flash update completed. Press any key to reboot system. 10. The BIOS recovery is now completed. Veriton N2110G Service Guide... -
Page 57: System Architecture
Chapter 5 System Architecture This chapter shows the block diagram and board layout of the Veriton N2110G computer. Block Diagram The core subsystems of the Veriton N2110G computer are depicted in the following block diagram: Veriton N2110G Service Guide... -
Page 58: Mainboard Layout (Top)
LAN LED Rear USB 2.0 port XBT1 RTC Battery slot Rear headphone jack CR14 Power LED Rear microphone jack Power button J103 DC-in jack SPI ROM J105 WLAN slot SSD slot Hudson E1-SB Front microphone jack T56N-APU Veriton N2110G Service Guide... -
Page 59: Mainboard Layout (Bottom)
Mainboard Layout (bottom) This section shows the major mainboard components (bottom view). Label Description Label Description XMM2 DIMM Slot 2 XMM1 DIMM Slot 1 Veriton N2110G Service Guide... -
Page 60: Jumper Setting
1 and 2 to close or short the jumper. Place the jumper cap on pins 2 and 3 to open or clear the jumper. Jumper Type Description Setting (default) CMOS1 3-pin Clear CMOS 1-2: Normal (default) 2-3: Clear CMOS Before clearing the CMOS, make sure to turn off the system. Veriton N2110G Service Guide... -
Page 61: Field Replaceable Unit (Fru) List
Chapter 6 Field Replaceable Unit (FRU) List This chapter gives you the FRU (Field Replaceable Unit) listing of the Veriton N2110G ThinClient computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization). -
Page 62: Exploded Diagram
Screw M3 X 6L 86.00B75.240 Mainboard 81.3HH10.013G Rear IO bracket assembly 60.3HH06.001 Auxiliary antenna 25.90ADA.001 Bottom cover assembly 60.3HH05.001 Computer stand/base 60.3HH03.001 Screw M3 X L10.0 86.5A324.100 SSD module 56.02Z26.001 Speaker module 23.40A5R.001 Main antenna 25.90AD9.001 Veriton N2110G Service Guide... -
Page 63: Veriton N2110G Fru List
Veriton N2110G FRU List ACER_VN2110G_TC6(NO:91.3HH01.001G) Category Part Name Description Acer Part No. ADAPTER ADAPTER 48W 12V/4A AU- ADP 48W 12V/4A AU- 25.VFTD1.001 799IN 799IN PA40NX-TC6 BOARDS WLAN 802.11ABGN +BT4.0 WLAN 802.11ABGN DA.VFT11.001 COMBO CARD AR9462 +BT4.0 COMBO AR9462 CABLES POWER CORD 110V 3PIN UL POWER CORD 110V UL 27.01518.0I1... - Page 64 HORIZONTAL-FOOT-TC6 POINTING LOGITECH OPTICAL MOUSE MOUSE OPTICAL USB M- MS.11200.106 DEVICE USB M-U0027-O WITH ACER U0027-O WITH ACER LO LOGO PRIMAX OPTICAL MOUSE USB MOUSE OPTICAL MOUSE MS.11200.107 MOFGUO WITH ACER LOGO USB MOFGUO WITH ACER Veriton N2110G Service Guide...
- Page 65 SCRW M3 CAP D7 6L NI 86.U5P01.001 H801 SCREW MACH M1.4 L8 NI SCRW MACH M1.4 L8 NI 86.VFTD1.001 SCREW BI M3 L10.0 BLACK ZN SCRW BI M3 L10.0 BLACK 86.VFTD1.002 SPEAKER SPEAKER SPEAKER L04020A-176-2 23.VFTD1.001 Veriton N2110G Service Guide...
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Page 67: Technical Specifications
AMD Hudson A55E FCH Video Controller Integrated Radeon HD 6320 LAN Controller BCM57781B0KMLG QFN Audio Controller Realtek ALC 269Q-VC2-GR Audio Codec USB Controller Integrated in the AMD Hudson A55E FCH Input Devices Controller Super I/O IT8728F/FX Veriton N2110G Service Guide... -
Page 68: System Memory
Integrated in the AMD Hudson A55E FCH Number of SSD slots Interface SATA 3.0 Supported capacities 8 GB • SANDISK – SDSA5AK-008G • APACER – APS1845008G-ACM 16 GB • SANDISK – SDSA5AK-016G • APACER – APS1845016G-ACM Veriton N2110G Service Guide... -
Page 69: Network Interface
SATA Interface Item Specification SATA Controller Embedded SATA controller Connectors One SATA 3.0 interface Audio Interface Item Specification Audio Controller Realtek ALC 269Q-VC2-GR Audio Codec Connectors Four audio jacks (2 in front and 2 at the back) Veriton N2110G Service Guide... - Page 70 Veriton N2110G Service Guide...
- Page 71 Index audio disassembly procedures headphone jack 3 HDD-ODD bracket 18 microphone jack, rear 4 memory 23 side panel 29 Basic Input/Output System, see BIOS 5 environmental requirements 2 beep codes 46 exploded view 54 BIOS 60 external modules disassembly checkpoints 38 font bezel 15 clear CMOS 47 CMOS RAM 5...
- Page 72 rear 4 PC Card 61 video PCMCIA 61 controller 1 PhoenixBIOS Setup Utility, see BIOS Setup 5 POST, see Power-On Self-Test 39 power button/indicator 3 specifications 1 Power-On Self-Test beep codes 46 checkpoints 39 error messages 44 processor 59 Return Merchandise Authorization 53 RMA, see Return Merchandise Authorization 53 side panel remove 29...