Gigaset pro Maxwell 4 Manual
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Gigaset pro Maxwell 4 Manual

Gigaset pro Maxwell 4 Manual

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Summary of Contents for Gigaset pro Maxwell 4

  • Page 1 Maxwell 4...

  • Page 2: Table Of Contents

    Contents Contents Overview ................3 Keys .

  • Page 3: Overview

    Keys Overview Keys Touch screen Activate the display key functions page 9 Volume keys Depending on the operating mode: Adjust the page 21 volume of the speaker, receiver, headset or ring- tone Star key Display special characters when inputting text page 14 Activate/deactivate the ringtone page 20...
  • Page 4 Keys Status LED Status display for incoming calls Flashes: Incoming call Lights up: Call in progress Control key Scroll through lists and entries. page 12 In idle status: Open the call list page 27 Open the menu page 13 Open the directory page 31 Do Not Disturb key Activate/deactivate Do Not Disturb (DND)

  • Page 5: Connections

    Connections Connections Expansion module with additional function keys LAN (PoE) PC; a PC can also be connected to the telephone instead of to the local network, the telephone establishes the network connection Receiver Headset with RJ9 plug EHS headset (Electronic Hook Switch) Power adapter USB;...

  • Page 6: Illustration In The User Guide

    Illustration in the user guide Illustration in the user guide Icons Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for carrying out the following action. Additional helpful information. Keys Handsfree key Do not disturb key Headset key Message key End/Back key...
  • Page 7 Illustration in the user guide Procedures Example: Setting the display language ¤ Settings Language Select the language Select = selected) Step Actions required ¤ Press the middle of the control key when the handset is in idle mode. The main menu is opened. ¤...

  • Page 8: Safety Precautions

    To connect the phone to the local network and PC only use shielded cables. Data protection notice When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information daily: •...

  • Page 9: Using The Telephone

    Getting to know your telephone Display The display of the Gigaset Maxwell 4 is realised as a touch screen. The phone is operated by directly touching the display (swiping or tapping) or from the Control key on the phone. When the phone is in idle mode, it is possible to switch between four display screens: •...
  • Page 10 Getting to know your telephone Status bar All idle display screens have the same status bar. Name of the standard connection (is assigned by the administrator, e. g. page 16 extension and/or name of the phone user) Position of the screen being displayed (orange dot) Number of missed calls page 27 Number of new voice messages...
  • Page 11 Getting to know your telephone Assigning function keys Use the Web configurator to assign function keys: page 49 The function keys are arranged on the display starting in the top left, from the top down and from left to right. They can be assigned the following functions: Icon Function Line...
  • Page 12 Getting to know your telephone Control key The Control key enables you to navigate the menus and input fields, and also to call up certain functions depending on the situation. Most functions can also be performed by touching the touch screen. In the description below, the side of the Control key (up, down, right, left) that you have to press in the different operating situations is marked in black, e.
  • Page 13 Getting to know your telephone Menu navigation The functions of the telephone are displayed in a menu that consists of several levels. Menu overview page 58 Main menu In idle mode: Press the centre of the Control key The functions of the display menu are displayed each with their icon. MAIN MENU Contacts Select Services...
  • Page 14 Getting to know your telephone Returning to idle status ¤ Press and hold the End key If no key is pressed, the display automatically switches to idle mode after about 3 minutes. Settings which have not been saved or confirmed are rejected. Entering text Input position ¤...
  • Page 15 Getting to know your telephone Locking/unlocking the keypad The keypad lock prevents any accidental use of the telephone. ¤ Locking the keypad: Press and hold . . . the following icon appears on the display ¤ Unlocking the keypad: Press and hold Enter the PIN for the keypad lock (default: 1234) Changing the keypad lock PIN with the Web configurator:...

  • Page 16: Making Calls

    Making calls Making calls The phone is connected to the LAN. At least one VoIP connection has been set up and assigned to the telephone. VoIP connections are set up by the administrator with the Web configurator or assigned using a PABX. Up to six VoIP connections (call numbers) can be assigned to the phone.
  • Page 17 Making calls Dialling from the directory ¤ Open the directory select entry lift the handset ¤ Contacts select entry lift the handset More than one number in the directory entry: Select the phone number Dialling from the redial list The redial list contains the most recently dialled numbers. ¤...
  • Page 18 Making calls Ringback Asking for a ring back when the line of a participant you have called is busy. The PABX or the provider supports this function. Initiating ringback ¤ RINGBACK . . . the ringback request is registered, Ringback and the phone number are shown on the display When the other participant's line is free, the ringback is initiated.
  • Page 19 Making calls Incoming calls An incoming call is indicated by ringing, by a display on the screen and by the flashing Status LED. Group 1 Connection Connection sip:peter.mei Susan er@120... via Connection 1 ACCEPT REJECT SILENCE The display shows • the caller's name if it has been stored in the directory •...
  • Page 20 Making calls Protection from incoming calls Activating/deactivating the ringtone An incoming call is not signalled by ringing, but is displayed on the screen. Switching the ringtone on/off: Press and hold the Star key Ringtone is switched off: the following icon appears on the display Ringtone silencing for anonymous calls: page 37 Switching the "Do not disturb"...
  • Page 21 Making calls During a conversation Changing the volume Changing the volume of the handset, the handsfree function or the headset during a call. Louder: Save The volume can be set at 10 levels. The current setting is displayed. Quieter: Save If there is no input for two seconds, the most recent value is stored automatically.
  • Page 22 Making calls Talking with several participants on the telephone Accepting/rejecting Call Waiting The PABX or the provider supports this function and the function is activated on the telephone ( page 44). Another call comes in during a conversation. The call is signalled in the display and by the Call Waiting tone.
  • Page 23 Making calls 08912345678 Connection Group 1 0891717232323 01:59 via Connection 1 Connection Susan Brown Hold sip:peter.mei 012341234567890 Susan er@120... via Connection 1 BLIND TRANSFER ON HOLD FUNCTION KEYS Ending a consultation call: ¤ END . . . the connection to the person on hold is reactivated Connect the parties to each other: ¤...
  • Page 24 Making calls Call swapping Switch back and forth between two participants. The other call is placed on hold. ¤ Call a second participant during an external conversation (consultation call) or accept a waiting call Switch back and forth between the parties by tapping twice or with Select the party Ending the connection to the active participant: ¤...
  • Page 25 Making calls Transferring a call Forwarding a call to another external participant during the call: ¤ BLIND TRANSFER enter the number with the keypad or select from the directory TRANSFER replace the handset Connecting both external participants to one another during call swapping or in an external consultation call: ¤...
  • Page 26 Making calls Disabling call forwarding For call forwarding of type All Calls: ¤ From the start screen, tap CALL DIVERT For all types: ¤ Select Services Call Divert Select the connection Select the forwarding type (All Calls / When Busy / No reply) Back If you assign a function key with the Call Divert function, you can enable and disable call forwarding using this function key.

  • Page 27: Call Lists

    Call lists Call lists The telephone saves different types of calls in lists. The following call lists are available: All Calls All outgoing, accepted and missed calls. Accepted Calls Calls that were accepted. Missed Calls Calls that were not accepted. Missed calls that have not yet been viewed can also be accessed via the Message key page 29).
  • Page 28 Call lists Copying a number to the directory ¤ Select the list Select the entry Save Number . . . the direc- tory is opened Creating a new directory entry: ¤ New . . . a form is opened for a directory entry, the phone number is entered with type Office Enter Name: and Surname:...

  • Page 29: Message Centre

    Message Centre Message Centre The Message Centre gives you quick access with a single key press to missed calls and voice mails on an answer machine. The Message key flashes if there are new messages. A missed call is considered new if it has been received since the Missed Calls list was last opened;...

  • Page 30: Voice Mails

    Voice mails Voice mails Managing messages stored in a network mailbox. Every network mailbox accepts incoming calls on the corresponding VoIP phone number. The administrator has entered the network mailbox(es) in the telephone with the Web configurator or there is an answer machine available with the PABX. Playing back voice mails ¤...

  • Page 31: Directories

    Directories Directories The options are: • Local directory • Company directory ( page 34) The local directory is pre-set as a standard directory. This means that it is the directory that is opened with the Control key and into which entries are copied with the Save Number function ( page 28).
  • Page 32 Directories Displaying a directory entry Searching for an entry ¤ Swipe up or down, or press the up or down Control key ¤ Enter the initial letters of a name or digits of a phone number . . . the entries matching the entry are displayed Opening an entry ¤...
  • Page 33 Directories Changing an entry ¤ Open the directory Open the entry Edit Select the entry field Delete old text as required, enter the new text Save Information on entering text: page 14 Dialling from the directory ¤ Open the directory Select an entry Lift the handset More than one number in the directory entry:...
  • Page 34 Directories Using a company directory If there is a directory available on your company's network, you can use it on the phone. The administrator has set up and activated the directory in the Web configurator. Opening the company directory In idle mode: ¤...
  • Page 35 Directories Displaying an entry ¤ Search for the entry Tap the entry or press the Control key ABERCROMBIE, SUSAN Susan First Name: Abercrombie Surname: Job: Company Company: 004989123456789 Office Mobile 00490123987654321 A directory entry can contain the following information (depending on the information provided by the company directory): Personal information: First Name:, Surname:, Job:, Company:...

  • Page 36: Settings

    Basic settings Settings The telephone is preconfigured. Individual settings can be modified via the display menu or on a PC using the Web configurator. Web configurator page 42 Basic settings Date and time The address of a time server on the Internet or on the local network is stored on your phone.
  • Page 37 Basic settings Ringtones Set the volume and melody for the ringtone and/or completely silence the ringtone for anonymous calls. Volume The volume of the ringtone for incoming calls can be set at 10 levels. ¤ Settings Audio Settings Ringtones Volume . . . the ringtone will be played with the melody set for external calls at the current volume;...
  • Page 38 Basic settings Changing the volume during a call: ¤ Press the volume keys (for louder) or (for quieter) Display Screensaver You can choose a digital or analogue clock as the screensaver for the phone’s display when in idle status. ¤ Settings Display Screensaver .
  • Page 39 Basic settings Language Set the language for the display screen. ¤ Settings Language Select the language ( = selected) Setting the display language with the Web configurator: page 47 Local network Display network settings for the telephone. ¤ Settings Local Network IP Address Type: dynamic or static dynamic...
  • Page 40 Basic settings VLAN A local network can be divided into logical subnetworks known as VLANs (VLAN = Virtual Local Area Network). VLANs are used for example to separate the data traffic of different services (Internet telephony, Internet TV, etc.) and to define different priorities for the data traffic. Show the phone’s VLAN settings.
  • Page 41 Basic settings Displaying device information The menu entry Info provides information about important settings on the telephone. ¤ Settings Info . . . the following information is displayed: Device: Telephone product name. SW Version: Version of the firmware currently loaded on the phone. Variant: Country-specific version of the product.

  • Page 42: Configuring Other Settings With The Web Configurator

    Configuring other settings with the Web configurator Configuring other settings with the Web configurator Your phone is connected to the local network. This chapter describes the user functions in the Web configurator. Information for administrators: wiki.gigasetpro.com Web configurator Finding out the IP address of the phone You need the IP address of the telephone to access the web configurator.
  • Page 43 Configuring other settings with the Web configurator Functions of the Web configurator The following illustration shows the menu entries of the Web configurator for users. Information on the administrator functions wiki.gigasetpro.com Settings Telephony Connections page 44 Call Settings page 44 Call Divert page 44 Do not Disturb...
  • Page 44 Configuring other settings with the Web configurator Telephony Changing the standard send connection If the telephone has more than one VoIP connection, outgoing calls are initiated via the standard send connection ( page 16). Changing the standard send connection: ¤ Settings Telephony Connections...
  • Page 45 Configuring other settings with the Web configurator Specifying the destination of diverted calls: ¤ Check the box under Voicemail ¤ check the box under Target number enter the number, to which calls are to be diverted For diverting calls when No Answer: ¤...
  • Page 46 Configuring other settings with the Web configurator Desk Phone Specifying and loading ringtones Set a ringtone for each configured VoIP connection or use a standard ringtone for all of them. ¤ Settings Desk Phone Ringtones Selecting ringtones The standard ringtone is used for connections or events for which no individual ringtone has been set up.
  • Page 47 Configuring other settings with the Web configurator Settings for the display Tailor the telephone display to personal preferences and requirements. ¤ Settings Desk Phone Display ¤ Language: Select the language to be used for the display from the Language list ¤...
  • Page 48 Configuring other settings with the Web configurator Loading pictures You use images as the background for the start screen. In addition to the motifs provided, you can load a maximum of 20 images from your PC to the phone memory. The images available are displayed in the Stored Pictures list.
  • Page 49 Configuring other settings with the Web configurator Assigning function keys Function keys: page 10 ¤ Settings Desk Phone Keys and LEDs The Function Keys - Idle Screen and Screen 1 - Screen 2 tables contain an entry for every func- tion key.
  • Page 50 Configuring other settings with the Web configurator Park + Retrieve The phone is connected to a PABX which supports this function and the number is assigned to a group. This function key allows you to “park” a call to transfer it within a group using a shared line.
  • Page 51 Configuring other settings with the Web configurator ¤ In the Display Name field, enter a description for the function key. This name is shown on the display next to the function key. For the Line, BLF and FAC key assignments, you can select the LED colour. ¤...
  • Page 52 Configuring other settings with the Web configurator Other settings ¤ Time Zone: Select the time zone from the list ¤ Summer time: Automatically adjust clock for daylight saving changes: Select Yes/No ¤ Time format: Select the time format from the list: 12h (e.g.

  • Page 53: Status Of The Telephone

    Status of the telephone Status of the telephone The Status menu contains information about the status of the telephone. Device The screen shows general information about the phone, such as the IP address, the current firmware version and the date and time settings. ¤...

  • Page 54: Appendix

    • • Support please refer to wiki.gigasetpro.com. For further information our Gigaset specialised reseller will be happy to help you related to your Gigaset product. Manufacturer's advice Authorisation Voice over IP telephony is possible via the LAN interface (IEEE 802.3).
  • Page 55 Manufacturer's advice Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible. In the process, we ensure your details are protected and only used for the purposes of making available to you a product or service.
  • Page 56 Manufacturer's advice Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
  • Page 57 With regard to Open Source software, the granting of usage rights that go beyond the operation of the device in the form supplied by Gigaset Communications GmbH is governed by the rele- vant license conditions of the Open Source software.

  • Page 58: Menu Tree

    Menu tree Menu tree The following illustration shows the full menu tree of the display menu. Contacts Local Directory page 31 Enterprise page 34 Select Services Call Divert page 25 Withhold page 18 Number Call Waiting page 22 Active Ring- page 18 backs Settings...

  • Page 59: Display Icons

    Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning No VoIP connection USB device connected Keypad lock activated Ringtone deactivated Headset connected over USB Voice message on an answering machine Display icons to indicate .
  • Page 60 Display icons Other display icons Icon Meaning Action complete (green) Action failed (red) Information Warning (Security) prompt Open Options menu Searching for an entry...

  • Page 61: Index

    Index Index Calls ......put on hold ......
  • Page 62 Index Directory, local Handsfree ......... changing an entry switching on/off .
  • Page 63 Index ........... . LAN connection Quick dial .
  • Page 64 Index SW version see Firmware version System settings ....... . . date and time VLAN (Virtual Local Area Network) .
  • Page 65 Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2019 Subject to availability. All rights reserved. Rights of modification reserved. gigasetpro.com...

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