Troubleshooting - Judge JEA10 Instruction Manual

Troubleshooting

Fault
The Heating
cooking plate
5
light does not
8
has not heat
switched
Heating
on
plate
5
heats up
The cooking light
is on but heating
8
plate does not
5
heat
Rice is uncooked or
taking too long to
cook
Rice is burnt or will
not keep warm
automatically
The unit is making a
'popping' sound
No power
•
If you think the cooker has a fault, do not attempt to dismantle the cooker and repair
it yourself. Check the above possible causes and follow the advice given.
•
If the fault is not shown contact Judge Customer Services.
Possible causes
Power is not connected to the
electric circuit board
The light cable or resistor
cable is disconnected
A light or resistor component
is faulty
Connecting cable is loose
Element is burnt-out
The rice has not cooked for
long enough
Heating plate is distorted
5
Inner pot is not placed
11
correctly or is damaged.
Foreign objects between inner
pot and heating plate
11
Inner pot is distorted
11
Rice cooking button
10
lever has broken.
Thermostat sensor or another
key component is faulty.
Popping sounds are caused when water trapped between the
inner pot and heating plate
11
as it can damage the Rice Cooker.
Unplug the unit from the power socket. Check the circuit
breaker. If the circuit breaker is ok then contact Judge
Customer Services.
Rice Cooker
Solutions
Check the switch, socket, fuse,
power cable and domestic
circuit board
Contact Judge Customer
Services
Contact Judge Customer
Services
Ensure that the appropriate
rice : water ratio is being used.
Refer to 'Preparing to Cook'
Contact Judge Customer
Services
Rotate the inner pot
it is in the correct position. If
the inner pot
contact Judge Customer
Services.
Clean with a nylon scourer
5
Contact Judge Customer
Services
Contact Judge Customer
or
Services
evaporates. Try to avoid this
5
until
11
is damaged
11
Page 7