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Related Manuals for Kirkland Signature KS 9.0
Summary of Contents for Kirkland Signature KS 9.0
- Page 1 DIGITAL Hearing INSTRUMENTS USER GUIDE...
- Page 2 For more information, please visit the Kirkland Signature ™ (KS 9.0) User Portal at www.KS9userportal.com. This user guide is valid for: Wireless hearing aids CE mark applied KS 9.0 2019 KS 9.0 Demo 2019 KS 9.0 Loaner 2019...
- Page 3 Your hearing aid details Your hearing aids operate between 2.4 GHz and 2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 11. Battery size Earpieces Dome SlimTip cShell...
- Page 5 These premium products are the result of decades of research and expertise, and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure. Please read the user guide carefully to make sure that you understand and get the most out of your hearing aids.
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Page 6: Table Of Contents
Contents Your hearing aid Parts of the hearing aid Left & right hearing aid indicators On/off Batteries Putting on the hearing aid Removing the hearing aid Multifunction button Connectivity overview Initial pairing 10. Phone calls 11. Flight mode... -
Page 7: Table Of Contents
Further information 12. Care and maintenance 13. Exchanging the earwax protection 14. Service and warranty 15. Compliance information 16. Information and description of symbols 17. Troubleshooting 18. Important safety information 19. Important information: Cellphones 20. For the U.S. market only, complies with the FDA regulations... -
Page 8: Parts Of The Hearing Aid
1. Parts of the hearing aid Multifunction button Tube Battery door Speaker Anchor (optional) (without earpiece attached) - Page 9 Possible earpieces Dome SlimTip cShell...
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Page 10: Left & Right Hearing Aid Indicators
2. Left & right hearing aid indicators There is a red or blue indicator on the back of the hearing aid and on the speaker. This will tell you if it is a left or a right hearing aid. Blue indicator for left hearing aid. Red indicator for right hearing aid. -
Page 11: On/Off
3. On/off The battery door is also the on/off switch. Closed battery door = Open battery door = hearing aid is on hearing aid is off When you switch on the hearing aid you might hear a startup melody. -
Page 12: Batteries
4. Batteries Remove the sticker Open the battery Place battery in from the new door. the battery door battery and wait with the “+” symbol 2 minutes. facing upwards. - Page 13 If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+” symbol is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door could be damaged. Low power: You will hear two beeps when the battery is low.
- Page 14 Replacement battery This hearing aid requires a size 312 zinc-air battery. IEC code ANSI code Zinc-air Color marking battery size on package brown PR41 7002ZD Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 18.2 for further information on product safety.
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Page 15: Putting On The Hearing Aid
5. Putting on the hearing aid Place the hearing aid Insert the earpiece If there is an anchor behind your ear. into your ear canal. attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid. -
Page 16: Removing The Hearing Aid
6. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind your ear. -
Page 17: Multifunction Button
7. Multifunction button The multifunction button has several functions. It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions.” Please ask your hearing care professional for a printout. If the hearing aid is paired with a Bluetooth enabled phone, a short ®... -
Page 18: Connectivity Overview
8. Connectivity overview The illustration below shows the connectivity options available for your hearing aid. Cellphone TV Connector connected to TV* * The TV Connector can be connected to any audio source such as a TV, PC or Hi-Fi system. -
Page 19: Initial Pairing
9. Initial pairing 9.1 Initial pairing to Bluetooth enabled device ® It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes. - Page 20 9.1 Initial pairing to Bluetooth enabled device, continued On your device (e.g., a phone), ensure that Bluetooth wireless technology is enabled and search for Bluetooth enabled devices in the connectivity setting menu. Switch on both hearing aids. You now have 3 minutes to pair your hearing aids with your device.
- Page 21 Your device shows a list of Bluetooth enabled devices. Select the hearing aid from the list to simultaneously pair hearing aids. A beep confirms successful pairing. For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: www.KS9userportal.com...
- Page 22 9.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. The connection will be maintained as long as the device remains ON and within range. Your hearing aids can be paired to one device at a time.
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Page 23: Phone Calls
10. Phone calls Your hearing aids connect directly with Bluetooth enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. Your hearing aids pick up your voice through the microphones. Your voice Caller’s voice The Bluetooth... - Page 24 10.1 Making a call Enter the phone number and press the dial button. You will hear the dial tone through your hearing aids. Your hearing aids pick up your voice through the microphones. 10.2 Accepting a call short press < 2 sec When receiving a call, a calling notification will be heard in the hearing aids.
- Page 25 The call can be accepted by a short press on the upper or lower part of the multifunction button on the hearing aid (less than 2 seconds) or directly on your phone. 10.3 Ending or rejecting a call long press >...
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Page 26: Flight Mode
11. Flight mode Your hearing aids operate between 2.4 GHz and 2.48 GHz frequency range. When flying, some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. In flight mode, your hearing aid cannot connect directly to your phone. - Page 27 11.1 Enter flight mode To disable the wireless function and enter flight mode in each hearing aid: Open the battery door. Hold down the lower part of the multifunction button on the hearing aid for 7 seconds while closing the battery door.
- Page 28 11.2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid: Open the battery door. Close the battery door on the hearing aid again.
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Page 29: Care And Maintenance
12. Care and maintenance Please use the following specifications as a guideline. For further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear because these products may damage it. When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. - Page 30 Your hearing aids are resistant to water, sweat and dust under the following conditions: • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
- Page 31 Daily Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the hearing aid hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water.
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Page 32: Exchanging The Earwax Protection
13. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. The earwax protection should be replaced every four to eight weeks. - Page 33 13.1 Removing the earpiece from the speaker Remove the earpiece from the speaker by holding the speaker in one hand and the earpiece in the other. Gently pull off the earpiece to remove.
- Page 34 13.1 Removing the earpiece from the speaker, continued Clean the speaker with a lint-free cloth.
- Page 35 13.2 Exchanging the earwax protection with CeruShield Disk Gently rotate the CeruShield Disk in the direction indicated by the arrows until a free opening appears under the bin icon. To remove a used earwax protector carefully insert the speaker into the free opening (under bin icon) until it clicks.
- Page 36 13.2 Exchanging the earwax protection with CeruShield Disk, continued To insert a new earwax protector, carefully insert the speaker into the opening where the new earwax protector is visible (opposite the bin icon) until it clicks. After the click you will see the opening below is empty and the new earwax protector sits in the speaker.
- Page 37 13.3 Attaching the earpiece to the speaker Hold the speaker in one hand and the earpiece in the other. Slide the earpiece over the speaker sound outlet. The speaker and the earpiece should fit perfectly together.
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Page 38: Service And Warranty
14. Service and warranty Serial numbers Hearing aid Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months:... -
Page 39: Compliance Information
15. Compliance information Europe: Declaration of Conformity Hereby the manufacturer declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer. - Page 40 The compliance label R-NZ is for radio products supplied in the New Zealand market under conformity level A1. The wireless models listed on page 2 are certified under: KS 9.0 / KS 9.0 Demo / KS 9.0 Loaner FCC ID: KWC-LDZ Canada...
- Page 41 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 42 Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 43 and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the device and receiver. • Connect the device into an outlet on a circuit different from that to which the receiver is connected.
- Page 44 Notice 4: Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law 電波法 ) and the Japanese Telecommunications Business Law 電気通信事業法 ). This device should not be modified (otherwise the granted designation number will become invalid). 202-SMG062 D 18-0015 202...
- Page 45 Radio information of your wireless hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 2.5mW Bluetooth Range Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP...
- Page 46 Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014 EN 55011:2009+A1 CISPR11:2009/AMD1:2010 CISPR22:1997 CISPR32:2012 ISO 7637-2:2011 CISPR25:2016 EN 55025:2017 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008...
- Page 47 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...
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Page 48: Information And Description Of Symbols
16. Information and description of symbols With the CE symbol, the manufacturer confirms that this product — including accessories — meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives. - Page 49 Indicates the medical device manufacturer, as defined in EU Directive 93/42/EEC. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
- Page 50 Important information for handling and product safety. During transportation keep dry. The Bluetooth word mark and logos are registered ® trademarks owned by Bluetooth SIG, Inc. and any use of such marks by the manufacturer is under license. Other trademarks and trade names are those of their respective owners.
- Page 51 Operating The product is designed such that it functions without conditions problems or restrictions if used as intended, unless otherwise noted in these user guides. The hearing aids are classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations. Therefore you do not have to worry about getting the hearing aids exposed to a rain shower or sweat.
- Page 52 Indicates the manufacturer’s catalogue number so that the medical device can be identified. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non-condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 18.2 regarding drying the hearing aid after use.
- Page 53 The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste. Please dispose of old or unused hearing aids at waste disposal sites intended for electronic waste, or give your hearing aid to your hearing care professional for disposal.
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Page 54: Troubleshooting
17. Troubleshooting Problem Causes Hearing aid not functioning Hearing aid switched off Dead battery Battery not inserted correctly Speaker/earpiece blocked Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid not loud enough Low battery or distorted Volume too loud Volume too low Speaker/earpiece blocked... - Page 55 What to do Switch hearing aid on by completely closing battery door (chapter 3) Change battery (chapter 4) Insert battery correctly (chapter 4) Clean speaker opening/earpiece (chapter 12) Insert hearing aid correctly (chapter 5) Contact your ENT/GP or hearing care professional Change battery (chapter 4) Decrease volume if volume control available (chapter 7) Turn volume up if volume control available (chapter 7)
- Page 56 Problem Causes Hearing aid plays two beeps Indication for low battery Hearing aid switches on & off Moisture on battery or hearing aid (intermittent) Phone does not work Hearing aid not paired to the phone Hearing aid is in flight mode Please check www.KS9userportal.com for further information.
- Page 57 What to do Change battery within the next 30 minutes (chapter 4) Wipe battery and hearing aid with dry cloth (chapter 12) Pair hearing aid to the phone (chapter 9) Open and close battery door (chapter 11.2)
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Page 58: Important Safety Information
18. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. - Page 59 The hearing aid is suitable for the home healthcare environment and due to their portability it may happen that it is used in professional healthcare facility environment like physician offices, dental offices, etc.
- Page 60 18.1 Hazard warnings Your hearing aids operate between 2.4 GHz and 2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 11. The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing.
- Page 61 Changes or modifications to the hearing aid that were not explicitly approved by the manufacturer are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions, oxygen rich environments or areas where flammable anesthetics are handled).
- Page 62 If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician. In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.
- Page 63 Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e.g., cars, are partially or entirely suppressed. This hearing aid is not for children under 3 years old. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety.
- Page 64 Do not make a wire connection from your hearing aid to any external audio sources like radio, etc. That could cause injuries on your body (electric shock). The following is only applicable for persons with active implantable medical devices (e.g., pacemakers, defibrillators, etc.): Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant.
- Page 65 Keep magnets (e.g., battery handling tool, EasyPhone magnet, etc.) at least 15 cm (6 inches) away from the active implant. If using a wireless accessory manufactured by Sonova AG, consult the chapter “Important safety information” in your wireless accessory user guide. Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or...
- Page 66 no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result. Hearing aids should not be fitted with domes/wax protection systems when used by members with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities.
- Page 67 Avoid strong physical impacts to the ear when wearing a hearing aid with customized earpiece. The stability of customized earpieces is designed for normal use. A strong physical impact to the ear (e.g., during sports) may cause the customized earpiece to break.
- Page 68 18.2 Information on product safety These hearing aids are water resistant and not waterproof. They are designed to withstand normal activities and occasional accidental exposure to extreme conditions. Never immerse your hearing aid in water! These hearing aids are not specifically designed for extended periods of water submersion on a continual basis, that is worn in activities such as swimming or bathing.
- Page 69 Protect your hearing aid from heat (never leave near a window or in the car). Never use a microwave or other heating devices to dry your hearing aid. Ask your hearing care professional about suitable drying methods. The dome should be changed every three months or when it becomes stiff or brittle.
- Page 70 When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid.
- Page 71 The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) rechargeable batteries as these may cause severe damage to your hearing aids. The table in chapter 4 explains exactly which type of battery your particular hearing aids require.
- Page 72 Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray (also CT scan). Medical examinations with MRI/NMRI scans, generating magnetic fields.
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Page 73: Important Information: Cellphones
19. Important information: Cellphones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cellphones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cellphone can be predicted by adding the rating for the hearing aid immunity to the rating for the cellphone emissions. - Page 74 categories and system classifications are based upon the best information available but cannot guarantee that all users will be satisfied. The immunity of this hearing aid is at least M2/T2. Note: The performance of individual hearing aids may vary with individual cellphones.
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Page 75: For The U.s. Market Only, Complies With
20. For the U.S. market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:... - Page 76 (ii) History of active drainage from the ear within the previous 90 days. (iii) History of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness. Unilateral hearing loss of sudden or recent onset within the previous 90 days.
- Page 77 (viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. (This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels (dB).) Important Notice for Prospective Hearing Aid Users...
- Page 78 otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.
- Page 79 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
- Page 80 Children with Hearing Loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
- Page 82 DISTRIBUTED BY: COSTCO WHOLESALE JAPAN LTD. COSTCO WHOLESALE CORPORATION 3-1-4 IKEGAMI-SHINCHO P.O. BOX 34535 KAWASAKI-KU, KAWASAKI-SHI, SEATTLE, WA 98124-1535 KANAGAWA 210-0832 JAPAN 0570-032600 1-800-774-2678 WWW.COSTCO.CO.JP WWW.COSTCO.COM IMPORTADO POR: COSTCO WHOLESALE UK LTD / IMPORTADORA PRIMEX S.A. DE C.V. COSTCO ONLINE UK LTD BLVD.
- Page 83 If you’re not completely satisfied CHINA 201107 with this Kirkland Signature product, +86-21-6257-7065 your money will be refunded. Si ce produit Kirkland Signature ne COSTCO FRANCE vous donne pas entière satisfaction, 1 AVENUE DE BRÉHAT nous vous le rembourserons. 91140 VILLEBON-SUR-YVETTE...
- Page 84 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland 029-0770-03/V2.00/2019-05/NLG © 2019 Sonova AG All rights reserved 19V08097a...