VADDIO ConferenceSHOT FX Integrator's Complete Manual

VADDIO ConferenceSHOT FX Integrator's Complete Manual

Usb 3.0 fixed camera
Hide thumbs Also See for ConferenceSHOT FX:
Table of Contents

Advertisement

Integrator's Complete Guide to the
ConferenceSHOT FX
USB 3.0 Fixed Camera
Document 411-0015-30 Rev A
October 2017

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ConferenceSHOT FX and is the answer not in the manual?

Questions and answers

Summary of Contents for VADDIO ConferenceSHOT FX

  • Page 1 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Document 411-0015-30 Rev A October 2017...
  • Page 2: Table Of Contents

    Contents Overview What's in this Guide Features Unpacking the Camera A Quick Look at the Camera Back of the Camera Switch Settings Installation Before You Install the Camera Don’t Void Your Warranty! Cabling Notes Installing the Wall Mount About Ceiling-Mounted Cameras Installing the Camera Basic Connections Powering Up the Camera...
  • Page 3 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Starting a Firmware Update Contacting Vaddio Technical Support Viewing Diagnostic Logs Configuring Camera Behavior Color and Lighting Adjustments Adjusting the Color Settings Storing Color Settings with the Home Zoom Level or Other Zoom Preset...
  • Page 4 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Color and Light Management Inquiry Commands Other Inquiry Commands Specifications Troubleshooting and Care Status Light Restoring Default Camera Settings Operation, Storage, and Care Compliance Statements and Declarations of Conformity...
  • Page 5: Overview

    Warranty and compliance/conformity information For your convenience, this information is also available in smaller, limited-purpose manuals: Installation Guide for the ConferenceSHOT FX USB 3.0 Fixed Camera (unpacking, physical features, switch settings, installation, initial power-up) Configuration and Administration Guide for the ConferenceSHOT FX USB 3.0 Fixed Camera (physical features, controlling the camera, and troubleshooting) Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
  • Page 6: Unpacking The Camera

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Unpacking the Camera Make sure you received all the items you expected. Caution: Use the power supply shipped with the camera. Using a different power supply may create an unsafe operating condition or damage the camera, and will void the warranty.
  • Page 7: A Quick Look At The Camera

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera A Quick Look at the Camera Camera and Zoom Lens: The ConferenceSHOT FX camera features a 3X optical zoom lens. IR sensor: Receives signals from the remote. Make sure there's nothing directly in front of the camera base, and point the remote at the camera.
  • Page 8: Switch Settings

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Switch Settings The camera uses DIP switches to determine certain camera functions. A label on the bottom of the camera provides a quick reference for setting the switches. When the camera is right side up, switches are in their default positions when they are up.
  • Page 9: Installation

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Installation This section covers siting the camera, installing the mount, and installing the camera. Before You Install the Camera All ConferenceSHOT cameras include a wall mount. Other mounting options are available as well. Contact us if you don’t have the camera mount you need.
  • Page 10: Installing The Wall Mount

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Installing the Wall Mount You can install the camera wall mount to a 2-gang wall box or directly to the drywall. If you mount it to drywall, use the wall anchors provided with the wall mount.
  • Page 11: Installing The Camera

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution: Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera system and void the warranty.
  • Page 12: Basic Connections

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Basic Connections Here is an example of how the camera might be set up in a conference room. In this setup, a computer uses a unified communications conferencing application with the camera and a conference phone.
  • Page 13: Using The Remote Control

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Using the Remote Control The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (button at top right) Select the camera to control (if this remote controls...
  • Page 14: Web Interface

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Web Interface The camera provides a web interface to allow control via an Ethernet network connection, using a browser. In addition to the user-level camera control that the IR remote offers, the web interface allows password- protected administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates.
  • Page 15: Administrative Access

    System – View firmware version and hardware switch settings, access soft DIP switches, reboot, restore factory defaults, and run firmware updates. Help – Tech support contact information and a link to the product information library on the Vaddio website. Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the...
  • Page 16: Web Interface Quick Reference

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Web Interface Quick Reference Where to find the controls you need right now. What do you need? Go to this page Camera operation (any page) Stop sending video (video mute)
  • Page 17: System Administration

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera System Administration Administrative tasks are on these pages: Networking – Ethernet configuration. Streaming – USB device settings and IP (H.264) streaming. Security – Set passwords and manage guest access.
  • Page 18: Configuring Network Settings

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Configuring Network Settings ETWORKING PAGE Editable network settings include: The camera’s hostname Choice of static IP addressing or DHCP addressing IP address, subnet mask, and gateway, if static IP addressing is used If your network supports hostname resolution, you may find it convenient to change the camera's hostname.
  • Page 19: Setting Time Zone And Ntp Server

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Setting Time Zone and NTP Server ETWORKING PAGE Currently, time and date information is only used for the timestamps in the diagnostic log. Unless you use a time server on your own network, you must have internet connectivity to access an NTP server.
  • Page 20: Configuring Streaming Settings

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Configuring Streaming Settings TREAMING PAGE Streaming settings include: The USB device name Soft client control of the camera IP streaming and USB streaming enable/disable controls Resolution, video quality, and frame rate for IP streaming IP streaming port and path/URL After making changes on this page, save them.
  • Page 21: Setting Ip Streaming Settings

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Setting IP Streaming Settings If you are not sure about these settings, start with the defaults. 1. Select the video Quality Mode: Easy or Custom. Easy automatically sets the recommended frame rate;...
  • Page 22: Advanced Ip Streaming Settings

    Advanced IP Streaming Settings Consult your IT department before changing these. RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change it. Consult your IT department. Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP address, if necessary.
  • Page 23: Adding Room Information To The Screen

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Adding Room Information to the Screen ABELS PAGE Enter your organization's name, the conference room name and phone number, and the number for people to call for in-house A/V support. This information is displayed on every page of the web interface.
  • Page 24: Starting A Firmware Update

    The camera reboots when the update is complete. 6. Contact Vaddio technical support if you encounter any problems with the update. Caution Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in...
  • Page 25: Contacting Vaddio Technical Support

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Contacting Vaddio Technical Support ELP PAGE If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help screen.
  • Page 26: Viewing Diagnostic Logs

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.
  • Page 27: Configuring Camera Behavior

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Configuring Camera Behavior Camera configuration tasks include: Setting the home zoom level and other zoom presets Adjusting color and lighting settings Setting the status light behavior Color and Lighting Adjustments...
  • Page 28: Adjusting The Color Settings

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Adjusting the Color Settings 1. To allow the camera to compensate automatically for the light level, check the Auto Iris box. Leave it unchecked to adjust iris and gain manually.
  • Page 29: Storing Color Settings With The Home Zoom Level Or Other Zoom Preset

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Storing Color Settings with the Home Zoom Level or Other Zoom Preset If there is a view that will be used repeatedly, you can save the zoom level and color settings together as a preset.
  • Page 30: Setting Other Camera Behaviors

    Status light color scheme (Pro AV or UCC) – Select the status light color scheme that meets your needs. The Pro AV color scheme matches the color scheme used in Vaddio's non-USB cameras. Status light on/off – In most cases, we recommend leaving the status light on, to let people in the room know whether the camera is currently sending video.
  • Page 31: Operating The Camera

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Operating the Camera ONTROLS PAGE USER OR GUEST ACCESS The Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote:...
  • Page 32: Zooming To A Preset Level

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Zooming to a Preset Level All defined zoom presets are available from the Controls page. The administrator may assign them descriptive names. Preset 1 and Preset 2 are also available using the buttons on the remote. If you select a preset that has not yet been programmed, nothing happens.
  • Page 33: Telnet Serial Command Api

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Note When you connect via Telnet, you must log in using the admin account.
  • Page 34: Camera Home

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera camera home Returns the camera to the zoom level set as "home." The home preset can be configured in the web interface. Synopsis camera home Example >camera home >...
  • Page 35: Camera Focus

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual} } Options Brings the focus nearer to the camera. Can only be near used when camera is in manual mode.
  • Page 36: Camera Ccu Get

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera camera ccu get Returns or sets CCU (lighting) information. Synopsis camera ccu get <param> Options auto_white_balance Returns the current state of the auto white balance setting (on or off).
  • Page 37: Camera Ccu Set

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on Sets the current state of the auto white balance | off} setting (on or off).
  • Page 38: Camera Led

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera camera led Get or change the state of the camera's indicator light. Note The camera may be powered up and sending video even if the status light is off.
  • Page 39: Video Mute

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera video mute Gets or sets the camera's video mute status. When video is muted, the camera sends blue or black video with an on-screen message stating that video mute is on. This can be desirable when preparing the room, or when privacy is needed.
  • Page 40: Streaming Settings Get

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera streaming settings get Returns current IP and USB streaming settings. Synopsis streaming settings get Parameters IP Custom_Frame_Rate Frame rate selected in Custom quality mode. IP Custom_Resolution Resolution selected in Custom quality mode.
  • Page 41: Network Settings Get

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get Example network settings get Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0...
  • Page 42: System Reboot

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsis system reboot [<seconds>] Options <seconds>...
  • Page 43: Sleep

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera sleep Pauses command execution for the specified number of milliseconds. Synopsis sleep <milliseconds> Options <milliseconds> The number of milliseconds (1 to 10000) to pause. >sleep 7000 Example > Pause for 7 seconds (7000 milliseconds) before returning.
  • Page 44: Help

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera help Displays an overview of the CLI syntax. Synopsis help Example help exit Ends the command session and closes the socket. Synopsis exit Example exit...
  • Page 45: Rs-232 Serial Communication

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera RS-232 Serial Communication The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control. Parameter Value Communication Speed 9600 bps (default) Number of start bits...
  • Page 46: Camera Zoom And Focus Commands

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Camera Zoom and Focus Commands Command Set Command Command Packet Comments CAM_Zoom Stop 8x 01 04 07 00 FF Tele (std) 8x 01 04 07 02 FF Wide (std)
  • Page 47: Color And Light Management Commands

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Color and Light Management Commands Command Set Command Command Packet Comments CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain 8x 01 04 03 02 FF...
  • Page 48: Other Commands

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Other Commands Command Set Command Command Packet Comments AddressSet Broadcast 88 30 01 FF Sets address for all daisy-chained cameras IF_Clear Broadcast 88 01 00 01 FF I/F clear...
  • Page 49: Iris Gain Values

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Iris Gain Values Value Steps 0x0A 0x09 0x08 0x07 0x06 0x05 0x04 0x03 0x02 0x01 Zoom and Focus Inquiry Commands Inquiry Command Command Response Packet Comments CAM_ZoomPosInq 8x 09 04 47 FF...
  • Page 50: Specifications

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Specifications Camera and Image Image device Pixels IP (H.264) RTSP Video 1080p/30/15 USB 3.0 (UVC) Video 1080p/60 down to 180p/15; Resolutions 720p/60-15 Resolutions autonegotiated 360p/60-15 Lens and horizontal 3x optical zoom, 88° wide to 46° tele Min.
  • Page 51: Troubleshooting And Care

    Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.
  • Page 52: Status Light

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Status Light The light in the camera's base indicates its current state. Blue – Camera is active Purple – Standby mode or booting Yellow – Firmware update is in progress Blinking blue –...
  • Page 53: Operation, Storage, And Care

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals.
  • Page 54: Compliance Statements And Declarations Of Conformity

    (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.
  • Page 55: European Compliance

    Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
  • Page 56: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...
  • Page 57: Index

    connectors 3 Constant Bit Rate 17 Index Controls page (web) 27 damage, preventing 2, 5, 41 admin login 11, 18 default IP address 10 default 11 default settings, restoring 48 editing 18 detail setting 33 anatomy of the camera 3 device name, USB 16 API 29, 40 DHCP 14...
  • Page 58 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera installation 6-8 Controls 27 basic connections 8 Diagnostics 22 camera 7 Help 21 camera mount 6 Networking 14 inverted installation 6 Room Labels 19 IP address 9-10, 14 Security 18...
  • Page 59 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera RS-232 commands 42-45 Telnet session 29, 39-40 setting values 44 ending 40 RS-232 serial connection 41 history 39 temperature, operating and storage 49 third-party control 29, 41 saving a configuration 19...
  • Page 60 Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera zoom presets 28, 31 storing 28, 31 using 28, 31 zoom speed 9, 30...
  • Page 61 Vaddio and ConferenceSHOT are trademarks or registered trademarks of Milestone AV Technologies. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.

This manual is also suitable for:

999-20000-000w

Table of Contents