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Oracle MICROS M31 Setup Manual

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Oracle
®
Printer M31
Setup Guide
Release 1.0
F12907-01
January 2019
MICROS Mobile Receipt

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Summary of Contents for Oracle MICROS M31

  • Page 1 Oracle MICROS Mobile Receipt ® Printer M31 Setup Guide Release 1.0 F12907-01 January 2019...
  • Page 2 If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.

  • Page 3: Table Of Contents

    1 Preface 2 Additional Documentation 3 What’s in the Box Optional Accessories Available from Oracle Oracle MICROS M31 Mobile Printer Overview 4 Installation and Usage Installing the Battery Using the Printer Power Supply Using the Single Battery Charging Cradle (Optional)
  • Page 4 11 OPOS Driver Installation and Setup 11-1 Installing OPOS 11-1 Setting Up OPOS 11-2 Setting Up an OPOS Printer in Simphony EMC 11-5 12 Maintenance 12-1 Cleaning the Printer 12-1 13 Care and Handling 13-1 14 Safety Precautions for Lithium-Ion Batteries 14-1 Recommendation for Charging 14-1...

  • Page 5: Preface

    Important Information The following product specifications and/or manual content may be changed without prior notice. Customer Support To contact Oracle Customer Support, access My Oracle Support at the following URL: https://support.oracle.com When contacting Customer Support, please provide the following: •...

  • Page 6: Additional Documentation

    Additional Documentation Bixolon offers additional documentation for the standard SPP-R310 mobile printer. Visit the Bixolon website (www.bixolon.com) to download the documentation, SDKs, and utilities for the SPP-R310 mobile printer. Windows CE Module Program Manual This manual provides information on the DLL files required for Microsoft Windows CE application program development.

  • Page 7: What's In The Box

    What’s in the Box The printer box contains the following items. The bundled Oracle P/N is 7120777. Note: You must order the country-specific power cord separately. Optional Accessories Available from Oracle Note: For a complete list of accessories, visit the Bixolon website.

  • Page 8: Oracle Micros M31 Mobile Printer Overview

    Oracle MICROS M31 Mobile Printer Overview...

  • Page 9: Installation And Usage

    Installation and Usage Installing the Battery Insert the battery in the bottom of the printer. Ensure you align the battery hook. Push the battery into the slot until it snaps into place. NOTE: • The battery is partially charged at the time of purchase. Fully charge the battery using the battery charger or the optional Single Battery Charging Cradle/Quad Battery Charging Cradle prior to product use.

  • Page 10: Using The Printer Power Supply

    Open the external interface cap in the direction of (3). Connect the power supply’s barrel connector to the printer power connector. CAUTION: Use only the Oracle MICROS-supplied power supply, or the printer may incur serious damage. Warranty does not cover this type of damage.

  • Page 11: Using The Single Battery Charging Cradle (Optional)

    Chapter 4 Installation and Usage Using the Single Battery Charging Cradle (Optional) Connect the power cord (2) to the power supply (1). Connect the power supply’s barrel connector (1) to the power connector of the Single Battery Charging Cradle (3). Plug the power cord (2) into an electrical outlet.

  • Page 12: Using The Quad Battery Charging Cradle (Optional)

    Chapter 4 Installation and Usage Using the Quad Battery Charging Cradle (Optional) Connect the power cord to the power adaptor, and connect the adaptor to the power connector of the Quad Battery Charging Cradle. Plug the power cord into a power outlet. Input power is 100 ~ 240VAC, 50/60Hz, 1.0A.

  • Page 13: Charging Batteries With The Quad Battery Charging Cradle

    If the red LED on the charger blinks, reseat the battery in the charger. • If the red LED continues to blink despite several attempts (4 ~ 5 times) to reseat the battery, contact Oracle. • Charging time may vary depending on the type of the charger or the...

  • Page 14: Installing Paper

    Chapter 4 Installation and Usage Installing Paper Press the Open button to open the paper cover. Insert the paper into the printer. Orient the paper so that it curls up from the bottom of the roll.
  • Page 15 Chapter 4 Installation and Usage Pull out the paper and close the paper cover. Tear off any excess paper toward the side of the printer.

  • Page 16: Using The Belt Clip

    Chapter 4 Installation and Usage Using the Belt Clip Insert the belt clip screw to the belt clip mounting hole. Coin Belt Clip Tighten the belt clip screw with a coin-like object.

  • Page 17: Using The M31 Control Panel

    Chapter 4 Installation and Usage Slide the clip over the belt. Belt Using the M31 Control Panel...
  • Page 18 Chapter 4 Installation and Usage Table 4-2 – M31 Control Panel Features Feature Appearance Description Power Button Turns the printer on and off. • When the printer is off, press and hold this button for approximately 2 seconds to turn on the power. •...

  • Page 19: Self-Test

    Chapter 4 Installation and Usage Feature Appearance Description • In power save mode, only the Status LED is lit. • Power saving mode is activated after the first communication, with a default time interval of 10 seconds. Self-Test Run the self-test when you want to check the setup of the printer or when you encounter a problem, and check the following: •...
  • Page 20 Chapter 4 Installation and Usage 4-12...

  • Page 21: Label Printing Function

    Label Printing Function Label paper and black mark paper can be used when the printer is in label mode. Label Function Setting Power on the printer. Open the paper cover, and then press and hold the paper feed button for longer than two seconds.

  • Page 22: Connecting Peripherals

    Click the Windows Button and search for Bluetooth to add a device. In some cases it may be shown as Manage Bluetooth Devices. Ensure that Bluetooth is turned on and your PC or tablet is searching and discoverable by other Bluetooth devices. Select Oracle M31.
  • Page 23 Chapter 6 Connecting Peripherals Once discovered, and if Legacy PIN Mode is enabled, you will be asked to enter the passcode. The default PIN is 0000. Otherwise, the printer will automatically pair and connect. Once connected, the printer may display the message “Driver is unavailable.” This is normal.

  • Page 24: Connecting The Interface Cable

    Open the Interface Cover (1). Connect the external communication cable (2) to the cable connector of the printer. NOTE: • Use only the in-box USB cable provided by Oracle. Connect the interface cable to the USB port (3) of the device (PDAs, PCs, etc.).

  • Page 25: Changing The Default Language Setting

    Changing the Default Language Setting The factory default language is English. To change this setting, follow the steps below: Use the Unified Mobile Utility - Virtual Memory Switch Manager to set the correct language. Change the regional language setting in Microsoft Windows. Restart the PC.

  • Page 26: Ora-M31 Unified Mobile Utility

    Connect the printer and the PC via the USB interface cable. You can also perform this action over a Bluetooth connection. Power on the printer. Install the Unified Utility. The executable file can be found on My Oracle Support (MOS) https://support.oracle.com A shortcut should be visible on the desktop for the ORA-M31 Unified Mobile Utility to launch the program.
  • Page 27 In the Bluetooth Settings dialog box, tap the COM Ports tab, and allow the screen to refresh to show the active Outgoing COM port for the Oracle M31 printer In the Unified Mobile Utility, tap the Port drop-down list and select the proper COM...
  • Page 28 To verify the COM port assignment: From the Microsoft Windows Bluetooth Settings dialog, select the COM Ports tab, and then confirm the entry for the Oracle M31 printer. In the Unified Mobile Utility, tap the Port drop-down list and select the proper COM...
  • Page 29 Chapter 8 ORA-M31 Unified Mobile Utility Tap the Virtual Memory Switch Manager button. The following dialog appears: On the Printer Setting 1 tab under Default Code Page, select a default for the desired country font set from the Single Byte Codepage or Double Byte Codepage drop-down list.
  • Page 30 Chapter 8 ORA-M31 Unified Mobile Utility Select the Printer Setting 2 tab, and then make any required changes. Select the Printer Interface tab, and select the Enable Bluetooth Setting to change the current Bluetooth Pairing Method. If preferred, you have the option of selecting Legacy PIN Pairing Mode.
  • Page 31 Time mode while the printer is in use. MSR Trigger Sets MSR data scanning mode, 7 modes supported (Refer to (N/A for Oracle M31 “GS ( E” in the Control Commands Manual.) Printer) Serial Interface Changes the serial Interface setting.

  • Page 32: Nv Image Download Manager Usage

    Chapter 8 ORA-M31 Unified Mobile Utility Function Description PIN Code Enabled with Legacy PIN Pairing Mode. • Shows PIN Code required for Bluetooth connections (maximum 12 characters long) Default is 0000. Printer Name Shows the device name displayed when establishing a Bluetooth connection (maximum 12 characters long).
  • Page 33 Chapter 8 ORA-M31 Unified Mobile Utility Tap the NV Image Manager button. The following dialog appears: Tap Add Image, and then locate an image bit map file from your PC. Tap Download, use the default Address Code, and then click OK.
  • Page 34 Chapter 8 ORA-M31 Unified Mobile Utility Once downloaded, it will appear in the NV image List.

  • Page 35: Windows Regional Language Setting

    Windows Regional Language Setting If you want to print in a language other than the default English, you must change the regional language setting in Microsoft Windows. In Microsoft Windows, search for and open the Region settings. Select the Administrative tab. Under the Language for non-Unicode programs panel, select a language for the printer.
  • Page 36 Chapter 9 Windows Regional Language Setting • Korean – Choose “Korean (Korea)” Restart the PC for the new language setting to take effect.

  • Page 37: Com Port Setting - Baud Rate

    COM port setting to 19200 bps. Navigate to the Microsoft Windows Control Panel - Devices and Printers, and then select the Oracle M31 printer icon to launch the Printer Properties. Select the Hardware tab, and then tap Properties.
  • Page 38 Chapter 10 COM Port Setting – Baud Rate On the Properties dialog, select the Port Settings tab, and then set the Bits per second option to 19200. Click OK twice to save and exit. 10-2...

  • Page 39: Opos Driver Installation And Setup

    OPOS Driver Installation and Setup This section explains how to install and set up the Oracle OPOS DRIVER. It is mainly used with Oracle Simphony POS to enable foreign character (double byte) printing on the Oracle MICROS Mobile Printer M31.

  • Page 40: Setting Up Opos

    Chapter 11 OPOS Driver Installation and Setup Setting Up OPOS In Microsoft Windows, search for the ORA-M31 OPOS Setup Utility, and then run the program. In the ORA-M31 OPOS Setup Utility, tap Add Device, select ORA-M31 in the Device List under the POS Printer category, and then click Next. The Select Interface section should have Serial and Bluetooth checked.
  • Page 41 Chapter 11 OPOS Driver Installation and Setup If you receive the above error, you must change to another COM port. The Bluetooth printer will likely use COM3 or COM4. Successful connections appear as follows: Tap Print(P) to display a success message and to print a message. The following image shows the printer is successfully configured in OPOS.
  • Page 42 Chapter 11 OPOS Driver Installation and Setup On the ORA-M31 OPOS Setup Utility main screen, tap Advanced to select the required character set. The default is English Select a character set from the Characterset list box. 11-4...

  • Page 43: Setting Up An Opos Printer In Simphony Emc

    Chapter 11 OPOS Driver Installation and Setup The Characterset ID refers to the Code Pages that are loaded to the printer. Shown below is a partial listing for reference purposes. Refer to Bixolon’s Code Pages Manual for a complete listing of the SPP-R310 character code tables. Language Character set English...
  • Page 44 Chapter 11 OPOS Driver Installation and Setup • Device Name = Logical Device Name you configured in OPOS, which is “BTPRINTER” in this case. • Buffer Out = Enabled • Buffer All Data Before Printer = Enabled. 11-6...

  • Page 45: Maintenance

    Maintenance If the interior of the printer is dusty and the print quality has declined, you may find it helpful to clean the printer. A thermal printer cleaning pen can be purchased separately from various suppliers. WARNING: • Use only the linerless paper specified in the appendix.
  • Page 46 Chapter 12 Maintenance CAUTION: • Make sure the printer power is turned off before cleaning. • Wait for two to three minutes after power-off before print head cleaning because it may be very hot. • Do not to touch the hot area of the print head with your hand while cleaning it.

  • Page 47: Care And Handling

    Care and Handling Use the following precautions when operating the Oracle MICROS Mobile Receipt Printer M31: • Always exercise care when operating and handling the printer. • Use a chamois or a clean, lint-free cloth to clean the printer surface. Do not use chemical, alcohol, or petroleum-based cleaners that are not recommended for plastics.

  • Page 48: Safety Precautions For Lithium-Ion Batteries

    A healthy battery should only get slightly warm during charging. If the battery becomes hot, smokes, swells, or gives off an odor during charging, terminate charging immediately and contact Oracle. Note – the charger itself may get quite warm to the touch when charging a deeply discharged battery.

  • Page 49: Appendix

    Appendix Specifications Item Description Printing Thermal printing Method 100 mm/sec (Receipt paper), 80 mm/sec Print Speed (Linerless paper) Resolution 203 DPI Paper Supply Easy paper loading Mode Character Size Font A: 12 × 24 Font B: 9 × 17 Font C: 9 × 24 Characters Font A: 48 Font B/C: 64...
  • Page 50 Chapter 15 Appendix Paper Receipt Linerless Paper Type Thermal Paper Thermal Paper Outer Diameter Max. Ø50 mm (1.97”) Max. Ø49 mm (1.93”) Paper of Paper Roll 79.5 ± 0.5 mm (3.13” ± 79.5 ± 0.5 mm (3.13” ± Width 0.2”) 0.2”) Thickness 0.07 ±...

  • Page 51: Receipt Paper Specification

    • Power Supply for Quad Battery Charging Cradle Receipt Paper Specification Outer diameter of Model Paper width Thickness Length of Paper paper roll Oracle M31 79.5 ± 0.5 mm Max. Ø50 mm 0.07 ± 0.005 mm 21m (68.89’) (3.13” ± 0.2”) (Max. Ø1.97”) (0.0028” ± 0.0002”) Recommended Thermal Paper PD 150R (Paper Thickness 75)m), New Oji Paper Mfg.

  • Page 52: Linerless Paper Specification

    Outer Diameter of Length of Paper Model Paper Width Thickness Paper Roll (Reference) Max. Ø49 mm Oracle 79.5 ± 0.5 mm 0.08 ± 0.01 mm (3.13” ± 0.2”) (0.0032” ± 0.0004”) (55.77’) (Max. Ø1.93”) Recommended Linerless Paper T6087 (Paper Thickness 76e)), Blumberg GmbH & Co. KG...
  • Page 53 Chapter 15 Appendix Simplified Chinese: 15-5...
  • Page 54 Chapter 15 Appendix Japanese: 15-6...
  • Page 55 Chapter 15 Appendix Korean: 15-7...

  • Page 56: Certification

    Chapter 15 Appendix Thai: Certification WEEE (Waste Electrical and Electric Equipment) This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources.

  • Page 57: Fcc Compliance Information

    Chapter 15 Appendix Rating Label Symbol Information DC (Direct current) • This equipment is for indoor use and all of the communication wiring is limited to the inside of the building. • The switch is the disconnecting device. Turn off switch from any hazard. The following Bluetooth mark and Declaration ID D029148 is only applicable to models with the Bluetooth SIG qualification.

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