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Summary of Contents for Oracle SRP-Q302
- Page 1 Oracle SRP-Q302 Thermal Receipt Printer Setup Guide Release 1 F86138-01 October 2023...
- Page 2 If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
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Page 3: Table Of Contents
Contents Preface 1 Compliance, Warnings, and Specifications Oracle SRP-Q302 Specifications Oracle Part Numbers and Description What’s in the Printer Box 2 Installation Power Connection Interface Connection Simphony EMC Printer Configuration 2-10 Changing the Paper Roll 2-11 3 Printer Functions and Settings... -
Page 4: Preface
Supporting front-exit printing, the SRP-Q302 is designed to free up counter space and complement the latest hardware offering. Audience This document is intended for those who set up, install, and operate the SRP-Q302. Important Information Additional information regarding integration with the POS system or other related software applications can be obtained from the respective application guides. -
Page 5: Compliance, Warnings, And Specifications
Chapter 1 Compliance, Warnings, and Specifications Compliance, Warnings, and Specifications This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. - Page 6 Noncompliance may cause electric shock or fire. Only use authentic products from Oracle & BIXOLON. The company will not • provide post-sale support for damaged or other quality issues that any fake (Or refurbished) products may incur.
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Page 7: Oracle Srp-Q302 Specifications
Printing Width 3-inch 72 mm Roll Width 3-inch 79.5±0.5 mm No. of Characters per Line SRP-Q302: 48 (Font A) ,64 (Font B) ,64 (Default Value) (Font C) Printing Speed Max. 220 mm/sec Receiving Buffer Size 4K bytes SRP-Q302: USB (via OPOS), Ethernet, USB... -
Page 8: What's In The Printer Box
Chapter 1 Compliance, Warnings, and Specifications What’s in the Printer Box SRP-Q302 AC/DC Adapter Paper Roll Ethernet Cable Installation Guide Rubber Feet... -
Page 9: Installation
1. Remove back cable cover if installed. Face the flat side of the power jack to the bottom of the printer and connect the power jack to the power port. CAUTION Only use the power supply provided with the printer. Oracle shall bear no responsibility for • damage caused by using a third-party power supply. -
Page 10: Interface Connection
Chapter 2 Installation Interface Connection 1. Connect the printer to the local LAN port using the supplied Ethernet cable. Setting up for TCP/IP Address Assignment The printer I/P address must be set to the desired address that is compatible with the network. - Page 11 Chapter 2 Installation 3. On a Windows PC, download and install the latest Software_NetConfiguration_Tool from Bixolon (https://www.bixolon.com/download_view.php?idx=42) a. Double-click Net Configuration Setup_Vx.x.x.exe and follow the instructions to complete the installation process. There is a manual included that covers additional details associated with all Ethernet printers that can also be referenced.
- Page 12 Chapter 2 Installation 5. Click Configuration or double-click the item you want to configure. 6. Configure the desired network settings of the printer, and then click Save.
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Page 13: Simphony Emc Printer Configuration
Chapter 2 Installation 7. Launch a Command Prompt (cmd.exe) from the host workstation and use a ping test to check the connection to the printer using the I/P address configured for the printer. 8. If you receive a reply, the I/P address has been verified. If not, check to make sure that the I/P address is compatible with the network address schema (same subnet). -
Page 14: Changing The Paper Roll
Chapter 2 Installation Changing the Paper Roll NOTE: Use paper roll that complies with the specifications. CAUTION • When opening or closing the cover, be careful not to pinch your fingers. • Do not open the print head levers while the printer is printing. - Page 15 Chapter 2 Installation 2. Remove the empty paper roll and replace with a new one. 3. Check the orientation of the paper roll when inserting it into the printer. 4. Pull out a small amount of paper, and then close the cover. 2-12...
- Page 16 Chapter 2 Installation 5. Cut the paper as shown in the following image. 2-13...
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Page 17: Printer Functions And Settings
Chapter 3 Printer Functions and Settings Printer Functions and Settings The Control Panel Button Description Error Red light will be on in various error conditions, such as out (LED) of paper, cover open, etc. Red light will be on when there is no paper or paper almost Paper empty. -
Page 18: Changing Printer Settings
CAUTION • Do not open the top cover while the printer is running. • If the printer does not run normally, please contact Oracle Support. Performing a Self-Test 1. Verify the paper roll is properly installed. 2. Turn on the power while holding down the FEED button to start the self-test. - Page 19 Chapter 3 Printer Functions and Settings If “VSM Selection” is selected: 1. The following lines will be printed when the VMSM opens: ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Print Speed 4 : Set Cutting mode 5 : Set Internal Buzzer control...
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Page 20: Hexadecimal Dumping
During the hex dump, all commands are disabled. 6. When the printing finishes, power off the printer. 7. The next time you power on the printer, hexadecimal mode will be disabled. NOTE: • Contact Oracle Support if the printer does not enter hexadecimal printing mode. 3-17... -
Page 21: Maintenance
• If a paper jam occurs, do not use force to pull the paper out. • Forcing the printer cover open may damage the printer. • If paper jam persists, contact Oracle. NOTE: • Placing your hand over the paper exit may cause a paper jam. -
Page 22: Recommended Thermal Paper
• Using non-recommended paper may cause damage to the printer’s Thermal Print Head or degrade the printing quality. Oracle is not responsible for the damage caused by non- recommended paper. • If you must use other products, we recommend using paper of a similar quality.
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