Sony Walkman NW-A805 Operation Manual page 114

114
114
Troubleshooting
Connection with a computer/SonicStage/Image Converter
Symptom
"Connecting" does not
appear when connected
to the computer with the
supplied USB cable.
The player is not
recognized by the
computer when it is
connected to the
computer.
Cause/Remedy
 The USB cable is not connected to a USB port on
your computer properly.
 Disconnect the USB cable, and then reconnect it.
 Use the supplied USB cable.
 A USB hub is being used.
 Connecting the player via a USB hub may not
work. Connect the player directly to the
computer.
 Please wait for the authentication of the software.
 Another application is running on the computer.
 Disconnect the USB cable, wait a few minutes,
and reconnect it. If the problem persists,
disconnect the USB cable, restart the computer,
and then reconnect the USB cable.
 The installation of the software was not successful.
 Disconnect the player from your computer, and
reinstall the software using the supplied CD-
ROM. Audio files registered with the earlier
installation will be available with the new
SonicStage installation.
 The USB cable is not connected to a USB port on
your computer properly.
 Disconnect the USB cable, and then reconnect it.
 A USB hub is being used.
 Connecting the player via a USB hub may not
work. Connect the player directly to the
computer.
 The USB port on your computer may have a
problem. Connect the player to another USB port
on your computer.
(continued)
Continued 