Sony Walkman 4-110-117-11 (2) Operation Manual page 135

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Troubleshooting
Operation
(continued)
Symptom
Noise is generated.
Noise Canceling function
(NWZ-S736F/S738F/
S739F only) is not
effective.
Cause/Remedy
 Noise Canceling (NWZ-S736F/S738F/S739F only) is
set in a quiet place.
 Noise tends to be more noticeable in a quiet place
or depending on the noise type. Release Noise
Canceling (  page 103). Furthermore, the
supplied headphones are designed for fairly high
sensitivity to maximize the effectiveness of Noise
Canceling in noisy places such as outside or in a
train. For this, you may hear white noise in a
quiet place even if you release Noise Canceling.
 A device emitting radio signals, such as a mobile
phone is being used near the player.
 When using devices such as mobile phones, keep
them away from the player.
 Music data imported from CDs, etc., is damaged.
 Delete the data, then import and transfer it again.
When importing data to your computer, close any
other applications to avoid data damage.
 Transferred files are not in a playable format. For
details, see "Supported file format" of
"Specifications" (  page 159).
 Some songs may not be played back, depending
on certain file specifications.
 The NOISE CANCELING switch is set to the off
position.
 Slide the NOISE CANCELING switch in the
direction of the arrow .
 You are using headphones other than the supplied
ones.
 Use the supplied headphones.
 The supplied headphones are not being used properly.
 Change the size of the earbuds or adjust the
earbud position to fit your ears snugly and
comfortably (  page 8). If you change the size of
earbuds, turn to install them firmly on the
headphones to prevent from detaching and
remaining in your ears.
 The player is used in a quiet place.
 The Noise Canceling function may not be
effective in a quiet place or depending on the type
of noise.
Continued 