FREQUENTLY ASKED QUESTIONS
My Air Purifier is making noise and the air output is less. What's wrong?
The HEPA-type filter in your air purifier was shipped with a plastic bag over it to ensure purity. Make
sure the plastic bag has been removed before use.
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air
from moving through it. Replace the filter with the Dual Action replacement filter
How long should I run my Air Purifier?
In general, it is recommended that you run your air purifier when you are at home to clean the air. The
unit may be run 24/7 if preferred. This unit will be more effective when windows and doors are closed.
Can I wash my HEPA-Type filter?
No. Washing the HEPA-Type filter will destroy it.
How does the electronic filter check work?
The red filter check LED will illuminate when it is time to change the filter after 4 months of operation of
the air purifier. Change the filter and reset the filter monitor.
For more troubleshooting tips, visit our website at: www.kaz.com or call 1-800-477-0457.
ACCESSORIES AND REPLACEMENT FILTER
To order Honeywell Dual-Action HEPA-Type Replacement Filter
go to www.replacementfilters.com or call 1-800-477-0457
Replacement filters may also be available at the store where you store where you purchased your air
One filter will last approximately 4 months.
Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST AT 1-800-
477-0457 OR SEE YOUR WARRANTY. DO NOT RETURN TO THE ORIGINAL PLACE OF PURCHASE. DO
NOT ATTEMPT TO PRY OPEN THE AREA OF THE AIR PURIFIER WHERE THE MOTOR IS LOCATED, DOING
SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.
PLEASE FOLLOW THE OPERATING INSTRUCTIONS CLOSELY.
(HRF201B 1-Pack or HRF202B 2-Pack),
Call us toll-free at: 1-800-477-0457
Or visit our website at: www.kaz.com
Please be sure to specify a model number.